Creating a Competitive Advantage with EMV Upgrades
JANUARY 13, 2021 | 11:00 AM EST (10:00 AM CST, 9:00 AM MST, 8:00 AM PST) OR JANUARY 13, 2020 | 3:00 PM EST (2:00 PM CST, 1:00 PM MST, 12:00 PM PST)
Learn how to reduce risk, protect your business, and make the best EMV upgrade decisions.
The Importance of EMV Compliance
With less than 6 months before the deadline, it is extremely important that you begin to plan for the EMV transition. Join us for a step-by-step guide on how to help your business avoid absorbing fraudulent fees for non compliance.
1. How to protect your site, starting today? 2. What equipment do you need to upgrade? 3. What kind of incentives are available?
Please do not hesitate to contact us with any of your EMV questions, concerns or to place an order by calling 1.800.451.4021 or visit us online at johnwkennedyco.com for all your petroleum equipment needs.
TheJohn W. Kennedy Company appreciates your business and continued support!
Gilbarco’s Passport® Point-of-Sale (POS) System software versions 12.03 and prior utilize Windows 7 as the operating system (OS).
Microsoft is ending support of Windows 7* and will no longer provide:
Software Updates
Application Patches
Security Updates
Technical Support
How this affects your Passport POS System
Your Passport POS System will continue to function, but your operating system (OS) Combo/Server will not be optimized or receive updates.
IntroducingWindows 10
Windows 10 operating system is now required with all Passport POS systems and is included beginning with version 20.
Windows 10 provides Better Performance with Solid-State Drives (SSD) • 75% FASTER reboots • 60% FASTER data backups • Handle 30% MORE transactions per hour without seeing authorization times start to increase • FASTER installation of upgrades
Improved Security Upgrading to the latest Passport POS System hardware with Windows 10 OS, assures you’ll have the most secure, robust POS solution that minimizes the risk of security or data breaches.
The risks of not upgrading toWindows 10
Passport POS Systems running on Windows 7 are at high risk of not being Payment Card Industry Data Security Standard (PCI DSS) compliant.*
The Payment Card Industry (PCI) Security Standards Council requires all merchants processing cardholder data to use systems that are still supported by their respective OS vendors or have a plan to migrate to the new system if it is not yet available.
PLEASE CALL US AT 1.800.451.4021 FOR MORE INFORMATION AND ORDERING DETAILS.
PX60 Combo/Server – Running Windows 7 Professional Operating System, Microsoft Support Ended January 2020*. All other Passport devices (EDH/Client) – Running Windows 7 POS Embedded Operating System – Microsoft Support Ends October 2021*. * New patches, feature enhancements, and security updates will not be released for Windows 7 after this date, work with your Qualified Security Assessor (QSA) on your plan to maintain PCI compliance.
Identifying YOUR Passport® POS Hardware & Upgrade Package
This simple guide will help you select the specific Gilbarco Passport POS Software Version 20 package designed to work seamlessly with Windows 10.
Passport® POSPX51/PX52
Purchase an upgrade to PX60 Combo, Server or Client, or Passport Edge running Version 20 or higher with Windows 10 Windows 10 cannot be installed on PX51 or PX52 model systems.
Enhanced Dispenser Hub 1EDH1/Hub 2EDH2
Purchase an EDH2 with Version 20 or higher with Windows 10 to replace EDH1 Purchase an EDH2 Version 20 or higher Windows 10 Upgrade Kit
Passport® POSPX60
Purchase a Combo, Server, or Client Version 20 or higher Windows 10 Upgrade Kit
Passport® Express Lane Self-Checkout
Purchase a Client Version 20 or higher Windows 10 Upgrade Kit
Passport® Edge POS
Purchase a PS65 EDGE Server Version 20 or higher Windows 10 Upgrade Kit Passport EDGE Subscription customers will receive kits at no charge per their subscription agreement.
PLEASE CALL US AT 1.800.451.4021 FOR MORE INFORMATION AND ORDERING DETAILS.
Looking for Gilbarco equipment? Click on the links below to visit our web store :
Please do not hesitate to contact us with any of your EMV questions, concerns or to place an order by calling 1.800.451.4021 or visit us online at johnwkennedyco.com for all your petroleum equipment needs.
The John W. Kennedy Company appreciates your business and continued support!
Fueling and convenience store equipment and technology manufacturing is our ONLY business, and has been for 155 years. We’ll always be here when you need us – today, tomorrow, and years to come.
Largest Install Base
With more than 720,000 fueling positions, we have the largest installed base of UL certified and approved fueling points in North America.
Integrated Ecosystems
Whatever Point-of-Sale system you have, Gilbarco has a solution that will seamlessly integrate with it—no need for expensive modifications.
Future Proof
The Encore 700 S dispenser and FlexPay IV payment platform– better together, and the better investment for your business.
Outdoor EMV Solution
Why risk your EMV compliance to anyone but the biggest and the best?
1. Proven Design
Gilbarco’s field-proven Encore® 700 S series comes with a familiar ATM-style customer interface, a full range of alternative fuel options, and the industry’s most comprehensive warranty.
2. Enhanced Upgradable Security
You’ll benefit from Gilbarco’s global EMV® leadership and experience, including the largest install base of EMV® fueling pay points in North America.
3. Superior Merchandising Improves Profits
Encore® 700 S gives you field-proven tools to inform, persuade, and motivate your fuel customers to come inside your store and buy higher-margin goods.
4. Platform for Continued Growth
Encore® 700 S provides a strong foundation for growth with powerful, future-ready electronics to support your innovation needs, such as mobile payments, loyalty, merchandising and other applications.
Trust the numbers
155+
Years of Operation
720K +
Gilbarco Fueling Positions
350K +
EMV-capable CRINDS
3K +
Certified Service Contractors
Looking for Gilbarco equipment? Click on the links below to visit our web store :
Please do not hesitate to contact us with any of your EMV questions, concerns or to place an order by calling 1.800.451.4021 or visit us online at johnwkennedyco.com for all your petroleum equipment needs.
The John W. Kennedy Company appreciates your business and continued support!
The following is a re-post of the original article by Gilbarco Veeder-Root that can beread here.
Businesses that go without EMV on their forecourts should expect damaging monthly losses and no site is immune, according to a new fraud report.
Even relatively small gas station operators can now expect ‘tens of thousands of dollars’ in fraud losses monthly for each station once the EMV liability shift goes into effect in April 2021.
We have previously detailed the painful process of getting hit with a chargeback and the criminal system in which fuel thieves operate. These new numbers mirror the harsh reality of waiting to upgrade or skipping it altogether.
In an example offered by Mercator, an operator with 12 locations spread evenly among areas deemed be low-, medium-, and high-risk, would face fraud liability totaling $17,315 per store over 12 months, or $207,783 overall. “This could change dramatically depending on the risk position of each station, and it should be noted that Mercator’s calculation takes a decidedly conservative approach,” said Tim Sloane, vice president of payments innovation at Marlborough, Mass.-based Mercator, in a statement.
The new outdoor EMV deadline will be April 17, 2021. If you haven’t begun your outdoor EMV upgrade, we strongly suggest contacting us as soon as possible at 1.800.451.4021.
Please do not hesitate to contact us with any of your EMV questions, concerns or to place an order by calling 1.800.451.4021 or visit us online at johnwkennedyco.com for all your petroleum equipment needs.
The John W. Kennedy Company appreciates your business and continued support!
In an effort to keep the industry as informed as possible, Gilbarco Veeder-Root has created the coronavirus resource center to keep all COVID-19 related communications in one easy-to-find location. This should prove to be a handy and useful resource that is specifically geared towards retailers in the fueling industry as well as consumers concerned about the level of safety they can expect when they refuel.
You can also sign up for the weekly COVID-19 newsletter to stay on top of the latest news and developments as the world fights this pandemic together.
6 Passport POS Tips and Tricks for COVID-19
April 30, 2020
In the wake of the coronavirus outbreak, we asked our product experts to come up with ways use Passport POS to make stores safer for employees and customers.
The team ended up with a series of tips that repurpose features and functions of Passport with the goal of flattening the curve.
C-Store COVID-19 Tip: Keep Forecourts Open 24 Hours for Emergency Workers
April 30, 2020
Health care workers, commercial drivers, and other essential workers often need access to fuel during off-hours.
Stores use Unattended Mode to keep the forecourt operating and clear card reader errors when no cashier is on duty.
Please do not hesitate to contact us with any questions at 1.800.451.4021 or visit us online at johnwkennedyco.com for all your petroleum equipment needs. The John W. Kennedy Company appreciates your business and continued support!
Convenience Stores Stay Vigilant on Gas Pump Sanitation
I am sure by now you have all been hammered with emails and posts in regards to COVID-19. It doesn’t matter where you are on the planet, there is something posted or being said about it and for good reason!
Gilbarco has shared this blog post in regards to sanitizing your site against COVID-19 with information from the CDC and Consumer Reports. I would say the CDC is the best source of general information seeing that is where it all flows from. The Gilbarco blog past also contains more specific and relevant cleaning information for specific equipment and components found in fuel retailing locations. It also includes other links to posts and articles as to how we can all help one another deal with this global crisis.
And here are the highlights from the Gilbarco blog post:
Advice for Retailers:
There are many recommendations on solutions for cleaning and disinfecting high touch surfaces, but some chemicals are too harsh and can damage fuel dispensers. Ammonia-based cleaners weaken and damage bezel doors, screens, and other vital dispenser components.
Consumer Reports also advises against using ammonia-based solutions.
We suggest using a diluted household bleach solution, as recommended by the CDC.
Clean the dispenser with soap and water, then disinfect with the bleach solution
Prepare a bleach solution by mixing:
5 tablespoons (1/3rd cup) bleach per gallon of water or
4 teaspoons bleach per quart of water
Other cleaning considerations for retailers:
Do not use fuels or acetone
Do not use any cleaner or polish with a citrus element
Do not use cleaners containing ammonia, sodium hydroxide or acids. Things like glass cleaner contain ammonia and will cause damage to dispensers
Do not use strong solvents
Do not spray any cleaner or water into the card reader, receipt printer, cash acceptor or displays
Advice for Consumer:
Using a gas pump is no different than opening a freezer door at the grocery store. Businesses are taking unprecedented steps to make their businesses safe for consumers. Still, people operating gas pumps should exercise caution, giving them similar treatment to a grocery store shopping cart.
If possible, wipe the nozzle handle, buttons and keypads with a sanitizing cloth.
During the pandemic, wash hands with soap and water for 20 seconds. If this isn’t possible, use hand sanitizer after operating a gas pump.
Please do not hesitate to contact us with any questions at 1.800.451.4021 or visit us online at johnwkennedyco.com for all your petroleum equipment needs. The John W. Kennedy Company appreciates your business and continued support!
Due to the ongoing risks from the corona-virus, in an effort to keep both our employees and customers as safe as possible, we are asking that all orders be phoned in or those with online accounts can place orders at jwkri.com. We will put your order together and bring it out to your vehicle.
Call in Your Pickup Orders to: RI: 1.800.451.4021 FL: 1.877.835.8885 ME: 1.888.667.0667 NJ: 1.888.786.7077 VT: 1.800.754.2413
Previously Posted:
This will be a synopsis of what we’ve heard from around our industry in regards to how the virus is impacting day-to-day business.
First and foremost, we wish everyone the best as they deal with getting through this crisis and we WILL get through it because the human spirit is strong in the worst of situations! And while many of us may feel we fall outside the high risk category, we all have someone near and dear to us who is at risk and we just need to keep that in perspective.
While this doesn’t have anything to do with petroleum, it sure does on a human level and it is helpful information regardless. This link for the CDC – Center for Disease Control and Prevention will provide the best information with what is going on with the virus and how to protect yourself on a personal and business level. You should also check with local and state authorities as well.
Gilbarco has released a video with instructions on how to clean your Passport screen of COVID-19, the coronavirus:
All Kennedy locations are still operating under normal business hours and as we get word in from around the industry, many of the manufacturers are as well. We have not heard from anyone who has shut down at this point. The biggest impact is on the various representatives who travel, with many businesses adhering to the restrictions on travel. There may also be some lead times impacted for large orders and special order items.
As we all know, this is an extremely fluid situation with changes occurring throughout the day, every day. If situations change, we will do our best to get word to you as quickly as we can. If you have any questions or concerns, please feel free to contact us at 1.800.451.4021.
We wish you all the best at getting through this global crisis.
The John W. Kennedy Company appreciates your business and continued support!
Ignoring the October 2020 deadline for EMV at the pump could cost you more than upgrading
The October 2020 deadline to upgrade your equipment to the EMV standard is just around the corner and will be here before you know it! If you haven’t addressed your EMV needs as of yet, you should start right now! Not only will there be a crunch on equipment as the deadline approaches, there will be an even bigger crunch on the available service companies and technicians qualified to perform your required upgrades before you hit the deadline wall of October 2020!
Missing this deadline will be very costly to those who don’t act at all. Don’t expect the deadline to be pushed out again as there is extreme concern by consumers when it comes to the security of their personal information and the credit card companies are listening! But more importantly to retailers is the HUGE liability shift of chargebacks from the credit card companies to YOU, the retailers who don’t upgrade; that’s a financial hit that will certainly be felt immediately. Currently, gas stations and c-stores are some of the weakest links in the chain at this time for being non-EMV compliant and with the plethora of information available on all matters related to EMV, there is no reason to hesitate any longer.
Jerry Soverinsky, a contributor to NACS Magazine has a great article in the December 2019 issue (click here to see the PDF of Jerry’s article). Jerry points out the associated costs for those who wait and those who ignore the deadline, which could very likely cost you more than the upgrade itself! Jerry’s article is quite the read and very worth a look if you are weighing the options of upgrading now or waiting. The article has facts, figures and some great graphs to lay out what’s at stake.
And of course, the John W. Kennedy Company is here to help with your migration by offering you the best options from the leader in EMV Forecourt and Point Of Sale technology: Click on the images below to get an overview of some of your options:
Panel experts warn that now is the time to start the long process of upgrading your pumps to EMV standards.
The EMV liability shift as it has come to be known as will take place on October 1, 2020. This deadline is when fuel retailers will have to install or upgrade their locations with the more secure chip card reader technology that uses cryptography to keep credit card information safe and prevent fraud.
This deadline will create a major liability shift from the card-issuing banks to pushing nearly all credit card fraud to retailers who do not upgrade their pumps to the new, more secure technology.
And for those not familiar with EMV, it’s an actual company, EMVCo. that stands for Europay, MasterCard and Visa. It was formed by those credit card issuing banks; American Express, Discover, JCB, Mastercard, UnionPay and Visa to address fraud prevention within the industry with the result being the chip card that most consumers have already been using inside the c-store and other retail environments.
And while the deadline has been extended once already, for those retailers undecided about whether to upgrade or not, it looms just over a year away!
Session panelist and Folk Oil Vice President Jim Linton warned those reluctant retailers it’s later than they think, warning that lead times for upgrading current dispensers could take as much as six months! Linton should know as Folk Oil has updated 100% of its pumps at all 35 of its multi-branded locations. He’s seen many of the things that can go wrong and delay the process.
Linda Toth, director of standards for non-profit c-store and petroleum market technology advocate Conexxus, said a study by her group found that 58% of retailers who have yet to upgrade believe they won’t make the liability shift deadline. And 25% said they have no idea when they’ll upgrade.
If you haven’t upgraded yet, your biggest question is: Is it worth it to upgrade? We at the Kennedy Company agree with this panel’s findings; yes, it most certainly is! If you have the “wait and see” attitude, you will find it will be much tougher to get the necessary equipment and skilled technicians to perform the needed upgrades as we get closer to the deadline and AFTER the deadline, YOU – THE RETAILER will be responsible for pretty much all the fraud payback!
Also, the longer retailers wait, the more difficult and costly it will get to upgrade and if your reluctance to upgrade causes you to miss the deadline altogether, there is a very strong likelihood fraud payback charges will be far more costly than the upgrade itself!
If you haven’t upgraded your location(s) to EMV yet, looking to stay ahead in the game and would like to upgrade today, contact us at 1.800.451.4021.
The John W. Kennedy Company appreciates your business and continued support!
Verifone announced in August 2014 that they entered an agreement with Gilbarco such that Gilbarco would become the integrator, distributor and service provider for all Verifone’s forecourt payment systems. Any pre-partnership commitments and agreements would continue to be honored in respect to Verifone’s Paymedia (Secure Pump Pay program).
During this time, Verifone’s new strategy with Gilbarco would be to continue to collaborate and engineer products sold under the Gilbarco sales channel. The current product is known as Flexpay IV and is exclusively available from Gilbarco for use with their model dispensers and retrofit kits.
Verifone stopped producing its Secure Pump Pay product line in July 2016 and existing inventory on- hand was used to fulfill existing contractual commitments. Beginning September 30th, 2019only clients who are under existing contracts will receive support and repair from Verifone for their SPP devices. This includes the
Secure Pump Access (SPA) device.
Verifone’s mission is to deliver high-quality payment solutions based on powerful new technologies that lower your cost of ownership and enhance the efficiency of your operations. Verifone looks forward to helping you meet outdoor EMV and other increasingly complex regulatory, compliance and security requirements.
COMPLIANCE INFORMATION
Visa’s U.S. deadline for EMV for dispensers is currently set at October 1, 2020. Additionally, the Verifone SPP is certified either to the PCI 1.x or 2.x standard and both have now been succeeded by versions 3, 4, and 5. SPP PCI 1.x devices should be replaced as soon as feasible because of possible vulnerability based on the age of the device. These are primary reasons Verifone has been forced to phase out repair services for the SPP.
You can contact us at 1.800.238.1225 to obtain a compatible solution to replace SPP equipment and choose a compatible EMV-enabled product. Please do not hesitate to contact us with any questions or equipment needs to meet EMV requirements as well as any of your other refueling equipment needs.
And please visit our online storewhere we have thousands of products ready to ship the same day (for orders received prior to 3PM Eastern Time) and what you can’t find, please call us at 1.800.238.1225as we have access tens of thousands of products from hundreds of vendors. The John W. Kennedy Company appreciates your business and continued support!
Windows 7!
