Tag Archives: Gilbarco Veeder-Root

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Veeder-Root Product Update: California TLS-450PLUS In-Station Diagnostic Software Released

  By BlogAdmin August 7, 2023 , , , ,

Veeder-Root Releases The California In-Station Diagnostics (ISD) TLS-450PLUS Console Software

TYPICAL IN-STATION DIAGNOSTICS (ISD) CONFIGURATIONOverview

Veeder-Root is committed to providing the best-in-class products and critical equipment needed by the industry. The purpose of this notification is to announce the recent Executive Order approval for the TLS-450PLUS Automatic Tank Gauge (ATG) with In-Station Diagnostics (ISD) and Pressure Management Control (PMC) Systems from the California Air Resources Board (CARB) as of July 28, 2023.

WHAT DOES THIS MEAN:
With the announcement of the End of Sale of the TLS-350 ATG in the past year, this approval provides customers in the California market the opportunity to purchase the advanced TLS-450PLUS platform. The TLS-450PLUS ISD system provides the reliability of the TLS-350 ISD system with the latest technology in data security, connectivity, data-logging for reporting, as well as auto notifications when a site condition changes via the ATG LCD screen, email, or remote alarm management.

Targeted Market: California, US
California USA

Order Details

If you are building a new location or simply want to upgrade your TLS-350 ATG, Veeder-Root has created a simplified ordering process to ensure you have the basics to meet the Executive Order for Enhance Vapor Recovery requirements.

DOWNLOAD THE NOTIFICATION HERE!
Product Update Notification California In-Station Diagnostics (ISD) TLS-450PLUS Console Software Release


HAVE QUESTIONS ABOUT  THE TLS-450PLUS WITH ISD FOR CALIFORNIA OR LOOKING FOR VEEDER-ROOT SYSTEMS & PARTS?

Click on the Veeder-Root logo below to visit our web store, where we have hundreds of the most popular Veeder-Root items ready to buy online and if you can’t find what you are looking for, please contact us at 1-800-451-4021 or Email Us !
Veeder-Root logo

The John W. Kennedy Company appreciates your business and continued support!

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Veeder-Root TSN: Network Security Reminder

  By BlogAdmin October 25, 2022 , , , , , , ,

Veeder-Root Takes Network Security VERY Seriously!

OVERVIEW

Offering the best in class tools to prevent cyberattacks, Veeder-Root Veeder-Root TLS-450PLUSrecommends network ‘best practices’ such as:

  • Utilize separate network ports on the TLS-450PLUS ATG
  • Configure network routing tables
  • Changing network port numbers
  • Add a serial command security code to harden remote access and prevent un-authorized access to Veeder-Root ATG

TIP: Veeder-Root recommends that ASCs review and implement these ‘best practices’ for network security with their customers, when installing a new console or setting up a network port.

IMPORTANT: Customers on older TLS-350 ATG systems should consider either upgrading to the TLS-450PLUS or utilizing extra network firewall equipment.

TLS-450PLUS and TLS4 Series ATGs

The TLS-450PLUS and TLS4 Series ATGs come with security features allowing for greater protection and control of access to the ATG than legacy consoles. Features such as configurable user access and segmented network ports help ensure both network and front-panel security. To learn more about these features and how to set them up, please see our TLS4 Series Security Settings Technical Support Notice.

TLS-3XX Series ATGs

Please refer to the following manuals for security setup instructions:

Related Blogs

What Can Happen If You Do Not Take Ownership Of Your Network? – May 15, 2019

Protecting Gas Station and Fuel Site Data – January 16, 2020

READ THE FULL Technical Support Notification HERE:Veeder-Root Network Security Reminder TSN

Check out other Veeder-Root Technical Support Notifications here!

LOOKING FOR VEEDER-ROOT SYSTEMS & PARTS?

Click on the Veeder-Root logo below to visit our web store, where we have hundreds of the most popular Veeder-Root items ready to buy online and if you can’t find what you are looking for, please contact us!
Veeder-Root logo

If you have any questions about AIS or would like to receive a quote for AIS or any other Veeder-Root system and/or parts , please feel free to contact us at 1-800-451-4021 or Email Us !!

The John W. Kennedy Company appreciates your business and continued support!

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Gilbarco Product End Of Life Notification: Legacy Electronic Series Pump

  By BlogAdmin October 17, 2022 , , , , , ,

Gilbarco Legacy DispenserGilbarco has announced the end of life for the Legacy series electronic dispensers.

The Last Time to Buy (LTB) deadline has been set for December 9, 2022 with ship dates that may be scheduled until March 10, 2023. Orders are non-cancellable and ship dates can not be scheduled beyond March 10, 2023. All other Gilbarco Standard Terms and Conditions apply to the LTB.

See the table below for Gilbarco’s recommended Encore and Atlas replacements for the Legacy:

Legacy Model Number Legacy Description Gasboy Atlas Recommended Sub Option Item Number Encore Series Recommended Sub Option Item Number
JHA000 Single Dispenser, 1-Product A8-853S10-0D EN-500NA0-N1
JHA100 Dual Dispenser, 1-Product A8-853T10-0D EN-500NA0-N2
JHA200 Dual Dispenser, 2-Product A8-853T20-0D EN-500NA1-N1
JHA400 Dual Dispenser, 1-Product A8-853T10-0D EN-500NA0-N1
JHA500 Dual Dispenser, 2-Product A8-853T20-0D N/A
JHB310 Single Master Dispenser, 1-Product A8-853S10-0D EN-500NP3-N1
JHB410 Dual Master Dispenser, 1-Product A8-853T10-0D EN-500NA0-N2
JHB510 Dual Master Dispenser, 2-Product A8-853T20-0D EN-500NP3-N1
JHB600 Single Master Dispenser, 1-Product N/A EN-500NP3-N1
JHB800 Dual Master Dispenser, 2-Product N/A EN-500NP6-N1
JHC310 High Flow Single Satellite, 1-Product A9-216S1F-0P EN-500NP5-N1
JHC510 High Flow Dual Satellite, 2-Product N/A N/A
JHC600 Ultra-Hi Single Satellite, 1-Product N/A EN-500NP5-N1
JHC800 Ultra-Hi Dual Satellite, 2-Product N/A EN-500NP8-N1
JHD510 Master/Satellite Combo Dispenser N/A EN-500NP4-N2
JHD800 Master/Satellite Combo Dispenser N/A EN-500NP4-N2

If you have any questions regarding this notice, please contact us at 1.800.238.1225 or Email Us.

Looking for Gilbarco equipment? Click on the links below to visit our web store :

Pumps & Dispensers
 Passport Point of Sale
Gilbarco Passport Point of Sale		 Forecourt Payment Options
Gilbarco Forecourt Payment Options		 Forecourt Merchandising
Gilbarco Forecourt Merchandising Options

Click here to search all Gilbarco equipment and parts listed in our web store.

Feel free to contact us at please call us at 1.800.238.1225 or Email Us with any further questions or to place an order!

The John W. Kennedy Company appreciates your business and continued support!

JWK USA Logo

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Veeder-Root TSN: AIS Installation & Startup Course & Compatibility Issues

  By BlogAdmin September 20, 2022 , , , , , , , , , ,

Veeder-Root Additive Injection System (AIS) Installation & Startup CourseVeeder-Root Compatibility Issue with THE PLUS VIEW & THE REMOTE VIEW Apps – iPhone iOS 16 SoftwareVEEDER-ROOT TECHNICAL SUPPORT NOTIFICATIONS

Additive Injection System (AIS) Installation & Startup Course Is Now Available!

The training includes an overview of the Additive Injection System, installation considerations and procedures, and the startup and service procedures.

Click here to view the TSN document and training details.
VR Additive Injection System (AIS) Installation & Startup Course​ Document

Compatibility Issue with THE PLUS VIEW & THE REMOTE VIEW Apps –
iPhone iOS 16 Software

Oh-oh! With the latest release of iPhone iOS 16 software, Veeder-Root has learned that THE PLUS VIEW and THE REMOTE VIEW apps are NOT compatible with the latest iOS. iOS versions 15.x and earlier are still compatible. Once the issue has been resolved, Veeder-Root will follow up with a notification.

Click here to view the Technical Support Notification
Veeder-Root Compatibility Issue with THE PLUS VIEW & THE REMOTE VIEW Apps – iPhone iOS 16 Software

Check out other Veeder-Root Technical Support Notifications here!

LOOKING FOR VEEDER-ROOT SYSTEMS & PARTS?

Click on the Veeder-Root logo below to visit our web store, where we have hundreds of the most popular Veeder-Root items ready to buy online and if you can’t find what you are looking for, please contact us!
Veeder-Root logo

If you have any questions about AIS or would like to receive a quote for AIS or any other Veeder-Root system and/or parts , please feel free to contact us at 1-800-451-4021 or Email Us !!

The John W. Kennedy Company appreciates your business and continued support!

JWK USA Logo

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GVR Passport Tips: XL Suspend Transaction

  By BlogAdmin September 16, 2022 , , , , , ,

Suspend a self-checkout transaction without leaving the counter


Cashiers can takeover the transaction and complete it all from the Passport POS.

DOWNLOAD REFERENCE CARD

Passport Point-of-Sale: Tips & Tricks for your POS

Looking for more quick online guidance, tips and tricks for your Passport POS? Click on the image below to get video help with instructions for cashiers, managers and self-checkout! There are also links to view and download reference cards to create a nice library to access in moments.

Passport Point-of-Sale: Tips & Tricks for your POS

Looking for Gilbarco equipment? Click on the links below to visit our web store :

Pumps & Dispensers
 Passport Point of Sale
Gilbarco Passport Point of Sale		 Forecourt Payment Options
Gilbarco Forecourt Payment Options		 Forecourt Merchandising
Gilbarco Forecourt Merchandising Options

Click here to search all Gilbarco equipment and parts listed in our web store.

Feel free to contact us at 1.800.238.1225 or Email Us with any further questions or to place an order!

The John W. Kennedy Company appreciates your business and continued support!

JWK USA Logo

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Veeder-Root TSN: iButton USB Adapters, TLS-450PLUS & TLS4 Series CPU Backup Battery

  By BlogAdmin September 12, 2022 , , , , , , , ,

Veeder-Root CPU Battery BackupVeeder-Root iButton USB AdapterVEEDER-ROOT TECHNICAL SUPPORT NOTIFICATIONS

Veeder-Root iButton USB Adapters

Due to supply chain issues, Veeder-Root will be limiting the number of USB adapters they ship with iButton software upgrades for the TLS-4xx platform.  Until supply chain issues have been resolved, individual iButtons will need to be swapped in and out of the USB adapters manually in order to upgrade TLS-4xx consoles with software enhancements.

Get all the details by viewing the Veeder-Root iButton TSN here.
Veeder-Root iButton TSN

TLS-450PLUS & TLS4 Series CPU Backup Battery

Once again, due to supply chain issues, the CPU battery backup on all TLS-450PLUS and TLS4 Series Automatic Tank Gauges (ATGs) has been changed. The previous ML2430 has been replaced with the ML2032 battery.
While the ML2032 battery is slightly smaller in size, it is backwards compatible and will work with any TLS-450PLUS or TLS4 Series console and can still be ordered using part number 0330020-759.

Get all the details by viewing the CPU Battery Backup TSN here.
Veeder-Root CPU Battery Backup TSN

Check out other Veeder-Root Technical Support Notifications here!

LOOKING FOR VEEDER-ROOT SYSTEMS & PARTS?

Click on the Veeder-Root logo below to visit our web store, where we have hundreds of the most popular Veeder-Root items ready to buy online and if you can’t find what you are looking for, please contact us!
Veeder-Root logo

If you have any questions about TLS450 or would like to receive a quote for TLS450 Series or any other Veeder-Root system and/or parts , please feel free to contact us at 1-800-451-4021 or Email Us !!

The John W. Kennedy Company appreciates your business and continued support!

JWK USA Logo

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Fuel Variance W H I T E P A P E R

  By BlogAdmin July 21, 2022 , , ,

Hidden Costs, Hidden Causes and What to Do About Them

Something isn’t adding up, and you may not even know it. Due to a variety of factors, the amount of fuel you receive and the amount you dispense to consumers may not be the same. This difference is called fuel variance — the difference between the recorded and actual amounts of fuel in your tanks at a given time. Physical fuel losses caused by theft or leaks are readily understood and accounted for. But there are hidden causes that are difficult to detect and equally challenging to manage. For many retailers, these less obvious causes aren’t high on their list of concerns. But the effort to learn why they occur might just be worth it when it comes to their bottom lines.

Danny Seals Product Marketing Manager, Retail Dispensers, Gilbarco Veeder-RootDanny Seals, Product Marketing Manager, Retail Dispensers, Gilbarco Veeder-Root goes through the costs, causes and what to do to address fuel variance. Click on the image below to view and download the Fuel Variance White Paper.

GVR Fuel Variance White Paper

Gilbarco Veeder-Root Fuel Variance White Paper

Looking for Gilbarco equipment? Click on the links below to visit our web store :

Pumps & Dispensers
 Passport Point of Sale
Gilbarco Passport Point of Sale		 Forecourt Payment Options
Gilbarco Forecourt Payment Options		 Forecourt Merchandising
Gilbarco Forecourt Merchandising Options

Click here to search all Gilbarco equipment and parts listed in our web store.

Feel free to contact us at 1.800.238.1225 or Email Us with any further questions or to place an order!

The John W. Kennedy Company appreciates your business and continued support!

JWK USA Logo

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Veeder-Root: Updated HydrX™ Fuel Conditioning System Site Inspection Guide

  By BlogAdmin May 5, 2022 , , , , , , ,

HydrX™ Fuel Conditioning System
Site Inspection Guide Update

An updated version of the HydrX Fuel Conditioning System Site Inspection Guide (576047-355, Rev. E) is now available.  See the links below. This guide will help determine if the HydrX Fuel Conditioning System can be implemented into an existing fuel management system. Review and fill out this document in order to pinpoint the HydrX part numbers required. If any issues are encountered during your site inspection, please contact us by phone at 1.800.451.4021 or email us. Your completed Site Inspection Guide should be submitted to essentials@jwkemail.com.

IMPORTANT: Only Veeder-Root HydrX Certified Technicians are authorized to install this system.

If you have not already, enroll in the web-based Veeder-Root HydrX Install and Service Course. This 1-hour course prepares Veeder-Root ATG Certified Technicians to install and service the HydrX Fuel Conditioning System. Users will become familiarized with all primary components of the HydrX system, including: the Fuel Conditioner, Water Intake Device, Guide Tube, and Fuel Conditioning Controller.

✏ Quick Links for Self-Enrollment

NOTE: You must sign up with Gilbarco Veeder-Root in order to enroll in the online training if you haven’t done so previously!

Course Link Class Link

Click here to learn more about HydrX System Requirements

Download the Inspection Guide here!
Veeder-Root Hydrx Inspection Guide

LOOKING FOR VEEDER-ROOT SYSTEMS & PARTS?

Well look no further – click on the Veeder-Root logo below to visit our web store, where we have hundreds of the most popular Veeder-Root items ready to buy in our webstore and if you can’t find it there, please contact us!
Veeder-Root logo

If you have any questions about HydrX or would like to receive a quote for HydrX or any other Veeder-Root system and/or parts , please feel free to contact us at 1-800-451-4021 or Email Us !!

The John W. Kennedy Company appreciates your business and continued support!

JWK USA Logo

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Veeder-Root: Technical Support Notification – HydrX™ Installation Update

  By BlogAdmin April 12, 2022 , , , , , ,

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HydrX™ Installation Update

✏ HydrX Installation Requirement

Prior to installing a HydrX Fuel Conditioning System, ensure all hardware is received and on site. Failure to install the system completely can result in diesel fuel releasing into the containment sump and creating a dangerous condition. If you feel you are missing parts or components, contact Veeder-Root Technical Support at +1.800.323.1799, before proceeding with the system installation.

IMPORTANT: Only Veeder-Root HydrX Certified Technicians are authorized to install this system.

If you have not already, enroll in the web-based Veeder-Root HydrX Install and Service Course. This 1-hour course prepares Veeder-Root ATG Certified Technicians to install and service the HydrX Fuel Conditioning System. Users will become familiarized with all primary components of the HydrX system, including: the Fuel Conditioner, Water Intake Device, Guide Tube, and Fuel Conditioning Controller.

✏ Quick Links for Self-Enrollment

NOTE: You must sign up with Gilbarco Veeder-Root in order to enroll in the online training if you haven’t done so previously!

Course Link Class Link

Click here to learn more about HydrX System Requirements

Download the complete TSN here!
Veeder-Root TSN HydrX Installation

LOOKING FOR VEEDER-ROOT SYSTEMS & PARTS?

Well look no further – click on the Veeder-Root logo below to visit our web store, where we have hundreds of the most popular Veeder-Root items ready to buy in our webstore and if you can’t find it there, please contact us!
Veeder-Root logo

If you have any questions about HydrX or would like to receive a quote for HydrX or any other Veeder-Root system and/or parts , please feel free to contact us at 1-800-451-4021 or Email Us !!

The John W. Kennedy Company appreciates your business and continued support!

JWK USA Logo

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Veeder-Root: Technical Support Notification TLS-450PLUS & TLS4 Series – iButton Obsolescence

  By BlogAdmin April 6, 2022 , , , , ,








TLS-450PLUS & TLS4 Series
iButton Obsolescence

✏ Overview

As of March 2022, iButtons are no longer being used in consoles with software version 10.C or later. The software
features will be stored directly on the CPU Boards. The CPU Boards will still have a socket for the iButton but will have a “NOT USED” decal included (see image below).
IMPORTANT: The iButton is still needed for consoles with software version 10.B or prior.
Veeder-Root TLS iButton

✏ All TLS-450PLUS & TLS4 Series Consoles

CPU Board Replacement
✏ Software version 10.C or later will no longer use the iButton.
✏ Software version 10.B or prior will continue to use the iButton and it must be moved to the new CPU.

iButton Replacement
Replacement iButtons are no longer available.
✏ TLS-450PLUS consoles with defective iButtons will require the new CPU and software version 10.C or later.
✏ TLS4 Series consoles with defective iButtons do not require replacing the CPU but must be upgraded to software version 10.C or later.

✏ Migrating a TLS-450 to a TLS-450PLUS Console

Migration kits are no longer available for purchase. Last time buy was December 31, 2021. However, if you have a migration kit, follow these steps to migrate a TLS-450 to a TLS-450PLUS console.

1. Create a backup of the TLS-450 using the thumb drive provided in the kit.
2. Install the new CPU and SD card.

IMPORTANT: Do not move iButton to the new CPU.

3. Restore the TLS-450 back-up into the TLS-450PLUS.

Note: In some circumstances, a “Media Access Error” may occur but will clear once the database restore is complete.

Veeder-Root TLS450 to TLS450PLUS

Download the complete TSN here!Veeder-Root TLS-450PLUS & TLS4 Series – iButton Obsolescence

LOOKING FOR VEEDER-ROOT SYSTEMS & PARTS?

Well look no further – click on the Veeder-Root logo below to visit our web store, where we have hundreds of the most popular Veeder-Root items ready to buy in our webstore and if you can’t find it there, please contact us!
Veeder-Root logo

If you have any questions about TLS450 or would like to receive a quote for TLS450 Series or any other Veeder-Root system and/or parts , please feel free to contact us at 1-800-451-4021 or Email Us !!

The John W. Kennedy Company appreciates your business and continued support!

JWK USA Logo