During the transition period, orders will be switched to updated BRCM2 based on inventories of each item. Once inventory of the PA0422 series is exhausted, all orders will receive the PA0435 series BRCM2.
If you have any questions regarding this notice , please feel free to contact us at 1-800-451-4021 or Email Us with any further questions or inquiries.
Looking for Gilbarco equipment? Click on the links below to visit our web store :
Wireless Pressurized Line Leak Detection (WPLLD) EOL
Back on may 10, 2021, Veeder-Root first announced the end of life for WPLLD systems and have just announced the same for WPLLD spare parts that will affect the global market.
Veeder-Root is recommending customers transition to the Digital Pressurized Line Leak Detection (DPLLD) system for those with or looking at the TLS4 series consoles and standard Pressurized Line Leak Detection (PLLD) for those with TLS-350 systems.Click on the link below to read the full notification and all systems and components that will be impacted.
Digital Pressurized Line Leak Detection (DPLLD) provides 3.0 GPH hourly and optional 0.2 GPH and 0.1 GPH precision line leak detection for the TLS-450PLUS. Note:Reference End of Sale (EOS) – TLS-350 Series ATG Systems (5706047-391) for additional details on the TLS-350 Consoles and Spare Parts.
LOOKING FOR VEEDER-ROOT SYSTEMS & PARTS?
Well look no further – click on the Veeder-Root logo below to visit our web store, where we have hundreds of the most popular Veeder-Root items ready to buy in our webstore and if you can’t find it there, please contact us!
If you have any questions about this EOL notification or would like to receive a quote for DPLLD or PLLD , please feel free to contact us at 1-800-451-4021 or Email Us with any further questions or inquiries.
The John W. Kennedy Company appreciates your business and continued support!
TARGETING THE ISSUE AND PREVENTING IT AT THE SOURCE
Water ingress and corrosion of fueling equipment is a systemic problem that is becoming increasingly more complex with Ultra-Low Sulfur Diesel (ULSD), the adoption of biofuels, and new engine technology that demands strict fuel quality. Most site owners are aware of this problem and are looking to take corrective and preventive steps against corrosion. When issues necessitate more-than-regular maintenance, it is time for action.
Cumberland Farms was actively seeking a solution to their corrosion challenges and were interested in trying out HydrX. Drawn to the product feature-set and comprehensive support of Veeder-Root, HydrX seemed like a no-brainer. The simplicity and support proved essential, as the HydrX test results spoke for themselves; especially during the unprecedented environment of the COVID-19 pandemic.
“The HydrX Fuel Conditioning System’s ability to remove standing water from the lowest point of a fuel tank coupled with our unique fuel filtering technology helps site owners avoid costly equipment failures and downtime caused by excessive corrosion.”
– Stephen Coppola, Global Product Manager, Veeder-Root
A FAMILIAR PROBLEM – WATER
The systemic issues Cumberland Farms experienced at their initial HydrX installation site are not unique to the industry. When fuel, microbes, and water combine, the result is a corrosive environment.
Advancements in diesel fuel, particularly Ultra-Low Sulfur Diesel and Biodiesel, create an environment where microbial growth can flourish. Water entry into the diesel storage environment is inherent in the process as it enters through leaky seals, flooded spill buckets, atmospheric moisture, and deliveries. Water entrained in a warmer fuel load may fall out of suspension when it enters the tank and cools down. It is the fuel-water interface that is central to microbial growth because the water provides a suitable environment for microbes to thrive within the underground storage tank.
For Cumberland Farms, that meant frequently troubleshooting emergency line leak test failures by replacing check valves, replacing dispenser filters due to slow flow, and even performing full STP replacement within 1.5 – 2 years from the date of installation.
ASSESSING THE SITUATION
Jim Scholes, Senior Project Manager of Construction, and his team at Cumberland Farms, knew that HydrX could help optimize the health of their diesel tanks by reducing water contamination and the Microbiologically Influenced Corrosion (MIC) that comes with it.
To fix these problems at the source, the Veeder-Root team began with a preliminary site inspection and evaluation. This included obtaining baseline fuel samples from the tank and nozzle, analyzing samples for baseline acidity and moisture content, and taking site measurements for the HydrX Fuel Conditioning System.
Site measurements were critical to understand how the tank was tilting. The Water Intake Device (WID) of HydrX is designed to extract water from the lowest point in the tank and is customized to work with the unique conditions at any site.
The fuel samples from the tank showed the expected symptoms for any site being affected by long-term water issues. There was visible corrosion on components exposed to the storage environment, and evidence of water and microbial growth in fuel samples obtained from the tank bottom.
PUTTING THE PLAN INTO ACTION
Solving the water issues discovered during the site evaluation began with a tank cleaning prior to the installation of HydrX, in order to reset the tank to a healthy baseline and to ensure optimum performance of the system. A tank that is clean to start results in a lower cost of ownership due to less frequent filter replacements, component services, and/or fueling system maintenance.
Next, the HydrX Fuel Conditioning System was installed to provide continuous water removal within the diesel underground storage tank. This particular tank was tilted away from the STP sump, which put the stagnant water 22 feet away from the point of entry into the tank. The WID was sized to reach this lowest point of the tank, ensuring the stagnant water would be eliminated.
I definitely want to use HydrX going forward, I think it has value in the new construction environment. Even with a new site, new tanks…we’re still seeing issues with ULSD. In my opinion, we should be installing this in new construction rather than just use it in a retrofit application at the trouble sites.
– Jim Scholes, Senior Project Manager of Construction, Cumberland Farms, EG Group
HYDRX WATER REMOVAL
Since the installation of the HydrX Fuel Conditioning System, the results have spoken for themselves. Within the first 24 hours, HydrX removed just over a half-gallon of water that had entered the tank since the tank was cleaned. Over the next 30 days, the extracted water volume continued to increase incrementally to nearly 1 gallon. The quality of the tank bottom fuel samples was visually evident. The samples were clean and bright with no signs of water present in the fuel.
After just 90 days, extracted water volume nearly doubled, fuel quality within the tank was restored, and fuel samples from the bottom of the tank were indistinguishable from those at the nozzle, indicating that the conditions in the tank have stabilized and microbial growth is being mitigated.
SEEING THE RESULTS
Looking at key leading indicators to corrosion, water content (PPM) in the samples from the bottom of the tank have shown a downward (favorable) trend. After 120 days, the values have stabilized at a low level and are now equivalent to the samples from the nozzle. The pH of the samples from the bottom of the tank started in a corrosive range. Since the HydrX installation, pH has also continued to improve, approaching 6.5 which is on the very edge of a passive oxide surface with no ongoing corrosion.
WATER CONTENT & pH
Use of the HydrX Fuel Conditioning System lowers the water content within the diesel fuel and restores pH to non-corrosive levels.
PUTTING A PAUSE ON CONDITIONING
To further prove system efficacy, HydrX was turned off for a period of time. It did not take long for there to be visible signs that the quality of the fuel was degrading and the eventual corrosive conditions would return.
After 30 days, there was evidence of standing water and dark particulate in the fuel. The fuel itself was losing clarity and turning to a dark amber color. When HydrX was restarted, there were immediate signs that the system was correcting the conditions inside the tank – standing water was eliminated and the clarity of the fuel returned.
THE PROOF IS IN THE PETROL
From the samples pulled at 120 days after installation, the evidence is clear that the system is working. Prior to the installation of HydrX, emergency service calls to correct corrosion related issues were frequent and started to show up not long after tank cleaning.
These issues consumed resources and caused downtime at the site. Post installation, corrosion-related service calls were eliminated and there are no leading indicators that they will be returning anytime soon. HydrX is protecting the conditions inside the tank from water and microbial growth.
DIESEL TANK MAINTENANCE
It is working so well, in fact, that after just a few months with HydrX in place, Cumberland Farms is planning a roll-out of the system at their new construction properties to prevent issues before they happen, not only as a reactive measure at existing sites.
“The return on investment? It pays for itself.”
– Chris Desaulniers, FSS Project Manager, Cumberland Farms, EG Group
TALK TO AN EXPERT
Other systems work to remove water from only the immediate area around the submersible turbine pump — HydrX is different.
HydrX uses suction tubes that extend along the Water Intake Device, removing water all along the tank bottom. Its unique vacuum mechanism is powered by the STP, continuously circulating tank bottom fluids through a filter and water containment vessel in the sump.
If you have any questions or would like to receive a quote for HydrX , please feel free to contact us at 1-800-451-4021 or Email Us with any further questions or inquiries.
The John W. Kennedy Company appreciates your business and continued support!
At long last, the outdoor EMV deadline for the U.S. has passed, but that doesn’t mean the story is over yet.
From now on, chargebacks from fraud that occurs on unprotected forecourts are now the responsibility of the retailer, not the banks.
And despite multiple deadline delays, only half of fuel retailers (48 percent) have met the EMV compliance mandates by the April 17th, according to a new survey.
The right side of the graphic above splits retailers into three categories, but it’s the 25% of retailers who are “unsure” when they’ll complete their EMV upgrades that present the greatest challenges.
With limits on manpower, equipment, and hardware, those who didn’t plan ahead will now have to wait in line.
What Can You Do While You Wait?
First, consider measures to limit the damage. Identify and prioritize sites that are in the areas most prone to fraud. Put those sites as close to the front of the line for upgrades as possible.
While not fool-proof, tamper-evident tape can help deter criminals, but experienced fraudsters know how to cover their tracks.
There are also fraud monitoring systemsthrough Visa or other payment processers that send risky transactions inside the store to pay.
The most drastic option you can take is turning off your payment terminals at the fuel dispenser altogether, forcing customers to pay inside on EMV protected PIN pads. The problem here is that the loss in business from inconvenienced customers may cost more than the potential fraud.
Read about the potential losses that unprotected businesses should expect with the liability shift here.
The Bottom Line
Fraud liability has shifted, but the plan of action remains the same. If you haven’t started your upgrade process yet, contact us as soon as possible. We have financing options and EMV discounts available.
Does EMV currently have you behind the eight ball?
We are here to help with equipment and financing options!!
Feel free to call us at 1.800.451.4021 or email us using the link below: EMAIL US
The John W. Kennedy Company appreciates your business and continued support!
We could easily spend a month of Sundays and then some going over the features of the Passport Point-of-Sale system. Without a doubt one of, if not the most robust POS system on the market for cstore fuel retailers. And the support provided by Gilbarco Veeder-Root and their network of authorized dealers and service providers, including yours truly, theJohn W Kennedy Company matches the system’s capabilities. Not only do we at the Kennedy Company offer factory certified service for Passport, but we train others to become certified technicians as well as customized training for system end users.
But it doesn’t end there. Matter of fact, that’s just the beginning. There is so much support, it is tough to keep up with listing it all. Some of the best online resources available are the Passport Tips and Tricks videos for managers, cashiers and even Express Lane Self-Checkout! Cool, eh?!?
Click on the links below. Not only will you have access to these videos but very handy reference cards that can be downloaded and printed!! These are just a few of the videos. There are many more videos to explore once you click on the links!
Do you have any more questions about Gilbarco Veeder-Root Passport POS system or require service? Feel free to call us at 1.800.451.4021 or email us using the link below: EMAIL US
The John W. Kennedy Company appreciates your business and continued support!
Operators of gas stations have a lot on their minds, and the water within their fueling system may seem like a low priority, but there are many reasons to consider water as a serious threat that needs to be removed.
The primary issue is that water, fuel and bacteria, are the three common components that combine to create a corrosive environment around fueling systems. In sump spaces water is often combined with ethanol vapors as the catalyst for microbial growth, but in-tank corrosion is more likely to happen with ultra-low sulfur diesels or biodiesels.
Hidden Below the Surface
Of the three common components, water is the easiest to address but first you need know where it’s hiding.
Many underground storage tanks have magnetostrictive probes with separate water detection floats (1), but they require a minimum water level of ¾” in the probe area to go into alarm. This is great for identifying a catastrophic breech of the tanks integrity but less effective for identifying water that as slowly accumulated below that threshold over time.
Depending on the tilt of your tank there could be stagnate water at the lowest point of your tank (2) that could be a breeding ground for bacteria.
Identifying Water is Key
When microbial growth feeds on components of the fuel, biomass then settles in the water at the bottom of the tank and creates the acidic environment that leads to corrosion. The key to avoiding tank corrosion is identifying the water in the tank and removing it. Once water is removed, one of the common components of the equation is gone and the environment is no longer corrosive.
Register for the HydrX Fuel Conditioning System Webinar
This webinar will discuss how the Veeder-Root HydrX Fuel Conditioning System combats in-tank corrosion by eliminating one of the key drivers of microbial growth.
If you have any questions or would like to purchase Veeder-Root and Red Jacket Products, visit us online at www.johnwkennedyco.com or call us at 1.800.451.4021.
TheJohn W. Kennedy Company appreciates your business and continued support!
In an effort to keep the industry as informed as possible, Gilbarco Veeder-Root has created the coronavirus resource center to keep all COVID-19 related communications in one easy-to-find location. This should prove to be a handy and useful resource that is specifically geared towards retailers in the fueling industry as well as consumers concerned about the level of safety they can expect when they refuel.
You can also sign up for the weekly COVID-19 newsletter to stay on top of the latest news and developments as the world fights this pandemic together.
6 Passport POS Tips and Tricks for COVID-19
April 30, 2020
In the wake of the coronavirus outbreak, we asked our product experts to come up with ways use Passport POS to make stores safer for employees and customers.
The team ended up with a series of tips that repurpose features and functions of Passport with the goal of flattening the curve.
C-Store COVID-19 Tip: Keep Forecourts Open 24 Hours for Emergency Workers
April 30, 2020
Health care workers, commercial drivers, and other essential workers often need access to fuel during off-hours.
Stores use Unattended Mode to keep the forecourt operating and clear card reader errors when no cashier is on duty.
Please do not hesitate to contact us with any questions at 1.800.451.4021 or visit us online at johnwkennedyco.com for all your petroleum equipment needs. The John W. Kennedy Company appreciates your business and continued support!
Convenience Stores Stay Vigilant on Gas Pump Sanitation
I am sure by now you have all been hammered with emails and posts in regards to COVID-19. It doesn’t matter where you are on the planet, there is something posted or being said about it and for good reason!
Gilbarco has shared this blog post in regards to sanitizing your site against COVID-19 with information from the CDC and Consumer Reports. I would say the CDC is the best source of general information seeing that is where it all flows from. The Gilbarco blog past also contains more specific and relevant cleaning information for specific equipment and components found in fuel retailing locations. It also includes other links to posts and articles as to how we can all help one another deal with this global crisis.
And here are the highlights from the Gilbarco blog post:
Advice for Retailers:
There are many recommendations on solutions for cleaning and disinfecting high touch surfaces, but some chemicals are too harsh and can damage fuel dispensers. Ammonia-based cleaners weaken and damage bezel doors, screens, and other vital dispenser components.
Consumer Reports also advises against using ammonia-based solutions.
We suggest using a diluted household bleach solution, as recommended by the CDC.
Clean the dispenser with soap and water, then disinfect with the bleach solution
Prepare a bleach solution by mixing:
5 tablespoons (1/3rd cup) bleach per gallon of water or
4 teaspoons bleach per quart of water
Other cleaning considerations for retailers:
Do not use fuels or acetone
Do not use any cleaner or polish with a citrus element
Do not use cleaners containing ammonia, sodium hydroxide or acids. Things like glass cleaner contain ammonia and will cause damage to dispensers
Do not use strong solvents
Do not spray any cleaner or water into the card reader, receipt printer, cash acceptor or displays
Advice for Consumer:
Using a gas pump is no different than opening a freezer door at the grocery store. Businesses are taking unprecedented steps to make their businesses safe for consumers. Still, people operating gas pumps should exercise caution, giving them similar treatment to a grocery store shopping cart.
If possible, wipe the nozzle handle, buttons and keypads with a sanitizing cloth.
During the pandemic, wash hands with soap and water for 20 seconds. If this isn’t possible, use hand sanitizer after operating a gas pump.
Please do not hesitate to contact us with any questions at 1.800.451.4021 or visit us online at johnwkennedyco.com for all your petroleum equipment needs. The John W. Kennedy Company appreciates your business and continued support!
Due to the ongoing risks from the corona-virus, in an effort to keep both our employees and customers as safe as possible, we are asking that all orders be phoned in or those with online accounts can place orders at jwkri.com. We will put your order together and bring it out to your vehicle.
Call in Your Pickup Orders to: RI: 1.800.451.4021 FL: 1.877.835.8885 ME: 1.888.667.0667 NJ: 1.888.786.7077 VT: 1.800.754.2413
Previously Posted:
This will be a synopsis of what we’ve heard from around our industry in regards to how the virus is impacting day-to-day business.
First and foremost, we wish everyone the best as they deal with getting through this crisis and we WILL get through it because the human spirit is strong in the worst of situations! And while many of us may feel we fall outside the high risk category, we all have someone near and dear to us who is at risk and we just need to keep that in perspective.
While this doesn’t have anything to do with petroleum, it sure does on a human level and it is helpful information regardless. This link for the CDC – Center for Disease Control and Prevention will provide the best information with what is going on with the virus and how to protect yourself on a personal and business level. You should also check with local and state authorities as well.
Gilbarco has released a video with instructions on how to clean your Passport screen of COVID-19, the coronavirus:
All Kennedy locations are still operating under normal business hours and as we get word in from around the industry, many of the manufacturers are as well. We have not heard from anyone who has shut down at this point. The biggest impact is on the various representatives who travel, with many businesses adhering to the restrictions on travel. There may also be some lead times impacted for large orders and special order items.
As we all know, this is an extremely fluid situation with changes occurring throughout the day, every day. If situations change, we will do our best to get word to you as quickly as we can. If you have any questions or concerns, please feel free to contact us at 1.800.451.4021.
We wish you all the best at getting through this global crisis.
The John W. Kennedy Company appreciates your business and continued support!
Beat the October 2020 EMV deadline with huge savings from Gilbarco Veeder-Root.
Please note: While we are authorized to sell genuine Gilbarco replacement boards and parts nationwide, we are NOT authorized to sell equipment or kit sides beyond our Gilbarco PMA distributor agreement. If you have any questions about Gilbarco parts or equipment, feel free to contact us at 1.800.451.4021.
These Packages are Easy Steps to Instant Savings
Purchase Via the John W. Kennedy Company – Dispensers and Passport must be on the same purchase order by 11/15/20
Rebate Request & Commission – We fill out “Rebate Request Form” and commission equipment.
Your C-store, powered by Gilbarco.
Independent stations save $10,000 when you bundle 4 or more Gilbarco’s Encore® 700S dispensers with a new Passport® Point-of-Sale or $7,500 when you bundle 4 or more Gilbarco’s Encore® 700S dispensers with a Passport® trade-up.
Exclusive Dispenser + Passport Package
The Encore® 700 S is the industry’s most durable and proven fuel dispenser, paired with the industry’s fastest growing POS solution, Passport,® Gilbarco has designed a package to future-proof your business while giving you the lowest total cost of ownership. The exclusive Shell package E700 S dispensers come standard with FlexPay™ IV CRIND with full EMV and PCI PED certification. The CRIND comes with a FlexPay™ Hybrid Card Reader that accepts both magnetic stripe cards and EMV chip cards to provide your customers protection through data encryption as well as innovative physical security features. Gilbarco’s Passport® Point of Sale System has industry-leading security and functionality. No POS system offers more runway to keep your business up and running longer.
Independent gas stations save an additional $4,500 per site when you bundle 2-5 Gilbarco’s Encore® 700S dispensers with the simple and intuitive tablet Passport® EDGE
Exclusive Dispenser + Passport EDGE Package
The Encore® 700 S is the industry’s most durable and proven fuel dispenser, paired with the industry’s fastest growing POS solution, Passport,® Gilbarco has designed a package to future-proof your business while giving you the lowest total cost of ownership. The exclusive Shell package E700 S dispensers come standard with FlexPay™ IV CRIND with full EMV and PCI PED certification. The CRIND comes with a FlexPay™ Hybrid Card Reader that accepts both magnetic stripe cards and EMV chip cards to provide your customers protection through data encryption as well as innovative physical security features.
Encore® 700 S Included Features
5.7″ Color Screen
Included
Option to upgrade to 10.4″ Color Screen
With 8-year ATV Agreement
Contactless Card Reader
Included
DCM
Included
Catlow Hanging Hardware
Included
Option to upgrade to ERGO 75 Nozzles
$55 per nozzle | 2 year warranty
Brand Image
Included
Passport EDGE Pricing
Single Cashier Workstation Monthly Subscription
$249
Dual Cashier Workstation Monthly Subscription
$299
Optional Installation Monthly Pricing
$70
Optional Installation Monthly Pricing
$70
Total Monthly Subscription Price + Install
$319
Total Monthly Subscription Price + Install
$369
Your store, at your fingertips.
Independent Marketers save up to $7,000 when switching to Gilbarco’s industry-leading c-store POS or save over $1,400when upgrading your current Passport.
The Passport® Point Of Sale system provides you with the tools you need to grow, control, and track your business. With the richest third-party interfaces on the market, an easy-to-use touch screen, accurate reporting features, and reliable service, you can stay on top of your c-store POS transactions while being guaranteed expert support if you need it.
Exclusive Passport® Package
Gilbarco’s Passport® Point of Sale System is the fuel and c-store industry’s fastest growing POS solution. Passport® is designed to future-proof your business while giving you the lowest total cost of ownership. With industry-leading security and functionality, no POS system offers more runway to keep your business up and running longer.
Passport® Included Features
Base Applications Modules
Included
Option to upgrade to Enhanced Store Module
Pricing via Distributor
Employee Management Module
Included
Option to upgrade to Enhanced Card Services Module
Pricing via Distributor
Advanced Merchandising Module
Included
Option to upgrade to Enhanced Loyalty Module
Pricing via Distributor
Carwash Module
Included
Play at Pump Module
Included
Passport PSO Plus Coverage
Included- 1st year
And Remember These Easy Steps to Instant Savings for The Above Packages
Purchase Via the John W. Kennedy Company – Dispensers and Passport must be on the same purchase order by 11/15/20!!
Rebate Request & Commission – We fill out “Rebate Request Form” and commission equipment.
There are also available offers for branded locations as well. So don’t hesitate to contact us at 1.800.451.4021!
Please note: While we are authorized to sell genuine Gilbarco replacement boards and parts nationwide, we are NOT authorized to sell equipment or kit sides beyond our Gilbarco PMA distributor agreement. If you have any questions about Gilbarco parts or equipment, feel free to contact us at 1.800.451.4021.
And of course, the John W. Kennedy Company is here to help with your migration by offering you the best options from the leader in EMV Forecourt and Point Of Sale technology: Click on the images below to get an overview of some of your options:
in the field. There are not any firmware or software changes necessary in the dispenser or with the POS equipment.
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