Gilbarco Announces FlexPay Connect Product Update

Gilbarco Veeder-Root
As part of their continued efforts to mitigate supply chain issues resulting from the global semiconductor chip shortage, Gilbarco Veeder-Root© will release an updated version of the BRCM2© in late Q3 2021.

The updated version has a newer chipset which strengthens their ability to supply this product and is fully backward compatible to the current FlexPay Connect© V2 hardwareGilbarco FlexPay Connect© V2 in the field. There are not any firmware or software changes necessary in the dispenser or with the POS equipment.

During the transition period, orders will be switched to updated BRCM2 based on inventories of each item. Once inventory of the PA0422 series is exhausted, all orders will receive the PA0435 series BRCM2.

Old Part Number New Part Number Supports Configurations Forecourt Connections
PA04220000022B

 

PA0435200032 Dispensers with DCM2.X or DCM3 Up to 32 connections with current loop and high speed
PA04222000002B

 

PA0435200002 Dispensers with DCM2.X or DCM3 Up to 32 high speed connections.

If you have any questions regarding this notice , please feel free to contact us at 1-800-451-4021 or Email Us with any further questions or inquiries.


Looking for Gilbarco equipment? Click on the links below to visit our web store :

Pumps & Dispensers
Passport Point of Sale
Gilbarco Passport Point of Sale
Forecourt Payment Options
Gilbarco Forecourt Payment Options
Forecourt Merchandising
Gilbarco Forecourt Merchandising Options

Click here to search all Gilbarco equipment and parts listed in our web store.


The John W. Kennedy Company appreciates your business and continued support!

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OPW Edge Double Wall Spill Container: Missing Assembly Notice & Instructions

IMPORTANT: EDGE DW Visigauge!!

At this time, OPW Edge DW Spill Container is being shipped without the Visigauge assembly due to a shortage from their vendor.

The product is being produced with a temporary plug cap in its place to allow the factory and the installer to perform the interstitial test to verify the integrity of the containment.

We apologize for the inconvenience and OPW will send out a replacement Visigauge to distributors who purchased this product. It will include a Visigauge assembly and one replacement o-ring seal.

Once you have received the Visigauge, please follow these instructions to install it. (Click here to read OPW’s Edge PDF)
Step 1: First, identify the temporary plug cap as the part with the hexagonal shaped head that is installed at the top of the round white gauge riser.
Step 2: Please unthread the temporary plug cap from the round white gauge riser.
Step 3: Next, install the replacement 0-ring onto the underside seat of the Visigauge as shown below.
Step 4: Finally, thread on the Visigauge into the white gauge adapter. This should be tightened to a quarter turn past finger tight.
Step 5: The Visigauge is now installed and the spill container can be vacuum tested to verify tightness.
OPW Edge Temp Plug


NOTE: Spill Containers with this plug installed will be identified with the below label beside the OPW part# label on the outside of the box.
OPW Edge Modified Label


OPW Edge Temporary Plug Images


Looking to purchase OPW products, you can find them online at johnwkennedyco.com ?  Can’t find what you are looking for? Not to worry – feel free to contact us by email or give us a call at 1.800.238.1225.

OPW Engineered Systems OPW Retail Fueling
OPW Engineered Systems Fibrelite OPW Fuel Management Systems OPW Retail Fueling
OPW Engineered Systems Fibrelite OPW Fuel Management Systems OPW Retail Fueling

The John W. Kennedy Company appreciates your business and continued support!

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Veeder-Root Wireless Pressurized Line Leak Detection EOL Notification

Wireless Pressurized Line Leak Detection (WPLLD)Wireless Pressurized Line Leak Detection (WPLLD) EOL

Back on may 10, 2021, Veeder-Root first announced the end of life for WPLLD systems and have just announced the same for WPLLD spare parts that will affect the global market.

Veeder-Root is recommending customers transition to the Digital Pressurized Line Leak Detection (DPLLD) system for those with or looking at the TLS4 series consoles and standard Pressurized Line Leak Detection (PLLD) for those with TLS-350 systems.Click on the link below to read the full notification and all systems and components that will be impacted.

CLICK HERE to read the full WPLLD EOL Notification!
Veeder-Root Global Markett

About DPLLD:

Digital Pressurized Line Leak Detection (DPLLD) provides 3.0 GPH hourly and optional 0.2 GPH and 0.1 GPH precision
line leak detection for the TLS-450PLUS.Veeder-Root Digital Pressurized Line Leak Detection (DPLLD)
Note: Reference End of Sale (EOS) – TLS-350 Series ATG Systems (5706047-391) for additional details on the TLS-350 Consoles and Spare Parts.

LOOKING FOR VEEDER-ROOT SYSTEMS & PARTS?

Well look no further – click on the Veeder-Root logo below to visit our web store, where we have hundreds of the most popular Veeder-Root items ready to buy in our webstore and if you can’t find it there, please contact us!
Veeder-Root logo

CLICK HERE to read the full WPLLD EOL Notification!


If you have any questions about this EOL notification or would like to receive a quote for DPLLD or PLLD , please feel free to contact us at 1-800-451-4021 or Email Us with any further questions or inquiries.


The John W. Kennedy Company appreciates your business and continued support!

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Gilbarco Cash Acceptor EOL Notification

Gilbarco Encore CIM

Encore S and 700S
Cash Acceptor EOL

This End of Life notification applies to the product known as the Encore Cash Acceptor option. This applies to the Encore S and 700S variants. This option is being declared end of life due to low order rates.

This notification is to inform you the Cash Acceptor option is being discontinued in 2021 and Gilbarco will accept Last Time Buy (LTB) orders by a deadline of August 20th, 2021. After this date no further purchase orders will be accepted for this product.

Ship dates against Last Time Buy (LTB) orders may be scheduled between now and October 29th, 2021. Orders are non-cancellable and cannot be rescheduled beyond this date. All other Gilbarco Standard Terms and Conditions apply to the LTB order.

If you have any questions regarding this notice , please feel free to contact us at 1-800-451-4021 or Email Us with any further questions or inquiries.


The John W. Kennedy Company appreciates your business and continued support!

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TECH UPDATE: REQUEST TO RETURN FLEX-ING 1½ Inch FLEXIBLE CONNECTORS WITH NPT MALE SWIVEL FITTINGS

Flex-Ing Tech UpdateFranklin Fueling Systems has identified a potential issue with weeping fittings of certain FLEX-ING™ 1½” Flexible Connectors with NPT Male Swivel End Fittings manufactured between January 18, 2021 (work week 4 of 2021) and May 28, 2021 (work week 22 of 2021).

Due to the possibility of a weeping fitting leading to potential delays on job sites during commissioning, Franklin Fueling Systems suggests that affected Flexible Connectors not yet installed should be returned for a no-charge replacement. To determine the date code of flexible connectors, please see the following instructions.
Flex-Ing Affected Product Date Code Identification

Identifying Flexible Connectors by Date Code

To confirm fitting date codes, note the image. The nut on the swivel is inscribed with the work week number and year of manufacture.

Only those with 1½” swivel fittings bearing the work week mark of 4 through 22 and year of 21 should be returned.

Any FLEX-ING™ 1½” Flexible Connectors bearing an inscribed work week prior to 4 of 21, or 23 of 21 and after should not be returned.
FLEX-ING™ 1½” Flexible Connectors with NPT Male Swivel End Fittings with date codes bearing work week 4 to work week 21 are the extent of the fittings referenced.

Returning & Requesting a Replacement Flexible Connector

1. Check your inventory for referenced Flexible Connectors.
2. Contact us at 1-800-451-4021 (7:30am-5:00pm EST)
or email us at essentials@jwkemail.com with the quantity of Flexible Connectors meeting the defective return criteria.


Feel free to contact us at 1-800-451-4021 or Email Us with any further questions!

The John W. Kennedy Company appreciates your business and continued support!

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NOV FRP Pipe Adhesives

Nov LogoAs you may have heard, adhesive supplies are very tight from US sources and thus, NOV implemented a plan to import PSX 34 from Asia to support our needs here. There will be some differences between PSX 34 versions in North America and Asia and this MBB spells them out. Please read carefully.
NOV Marketing & Branding Bulletin Page 1NOV Marketing & Branding Bulletin


Feel free to contact us at please call us at 1.800.238.1225 or Email Us with any further questions or to place an order!

The John W. Kennedy Company appreciates your business and continued support!

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Gilbarco Updates: CRIND Printer Update & EMV Myths Debunked

CRIND Printer Mounting Changed from Slide Mount to Hinged Door

Related Equipment:

  • Encore® 700S
  • Encore® S/ECIM

Details:

Effective with May 2021 production of Encore S & 700S, Gilbarco will be shipping the CRIND printer mounted on a bottom hinged printer door. The printer will no longer ship installed on its current slide mount inside the dispenser.

When the printer door is opened the printer will be readily accessible on the printer door. Please note, the printer, printer head and orientation have not changed. It is the same printer; only mounting method has changed.

Some configurations of Encore, such as units with upper bezel security door switches, will not immediately ship with this new printer arrangement. These will transition to the new design later in 2021.

slide mount CRIND printerBefore bottom hinged CRIND printerAfter

6 Myths DEBUNKED About Outdoor EMV Upgrades

For those who haven’t upgraded, we hear a variety of reasons for the delay. Our expert EMV team is here to debunk the myths and spread the truth.

Myth #1: EMV is just too expensive and I can’t justify the cost.

The Facts: Upgrading a site to enable EMV is an investment in your store; but not upgrading to EMV technology could result in potential chargebacks that exceed $201K per site over the next 7 years.  This is much higher than the cost of upgrading a store to accept EMV at the pump. 

Myth #2: I’ll wait until my site begins seeing chargebacks before I order equipment.

The Facts: On the surface this strategy sounds like it could make sense; but chargebacks typically take 30-45 days after the transaction occurs to show up on the store’s network reconciliation statement.  That means that once you notice the first chargebacks, there are 4-6 weeks of transactions that have already been processed and it’s likely that the number of chargebacks will grow.

Myth #3: My store isn’t in a major metro area, so I don’t need to worry about criminals using counterfeit magstripe cards.

The Facts: The data is clear on the point that countries that have completed a similar migration to EMV shows that the fraud migrates to stores that are not able to accept EMV chip cards – including those in rural areas. The criminals WILL find you.

Myth #4: EMV doesn’t really reduce counterfeit card fraud – so why upgrade?

The Facts: Merchants who completed their EMV chip acceptance upgrades saw a reduction in counterfeit fraud by 76% per Visa.
EMV chip acceptance upgrades

Myth #5: EMV technology can’t prevent credit cards from being stolen by criminals that install skimming devices in the dispenser.

The Facts: Technically this is correct – EMV on its own doesn’t detect or prevent skimming from occurring.  However, updating to newer payment electronics can provide additional benefits – such as local data encryption between the dispenser and Point of Sale.  So a skimmer device inside a dispenser is less likely to be able to obtain sensitive cardholder data, and that means fewer angry customers blaming your store for not securing their credit/debit card.

Myth #6: If I begin to see chargebacks, I can just turn off card acceptance at the pump and it won’t impact my business.

The Facts: By the standards of today’s consumers, this is not an option. Some customers prefer to pay with cash or come inside to pay for fuel; but a majority of consumers pay at the pump because it’s convenient.  This is why virtually every retail gas station today accepts card payment at the pump.  Most stores that turn off this functionality will see a business impact in terms of fewer customers and reduced revenues.

Ready to upgrade? We can help you with financing.
View Financing Options


Looking for Gilbarco equipment? Click on the links below to visit our web store :

Pumps & Dispensers
Passport Point of Sale
Gilbarco Passport Point of Sale
Forecourt Payment Options
Gilbarco Forecourt Payment Options
Forecourt Merchandising
Gilbarco Forecourt Merchandising Options

Click here to search all Gilbarco equipment and parts listed in our web store.


Feel free to contact us at please call us at 1.800.238.1225 or Email Us with any further questions or to place an order!

The John W. Kennedy Company appreciates your business and continued support!

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IMPORTANT TECH UPDATE: EVO™ 550 / EVO™ 5000 FIRMWARE UPDATE REQUIRED

ACTION REQUIRED!

EVO™ 550 and EVO™ 5000 Automatic Tank Gauges shipped from Franklin Fueling Systems between the period of January 19, 2021 and April 23, 2021 with controller module firmware versions 2.23.2 and 2.23.3 require an immediate firmware update!!

If you purchased a unit manufacturer during this time, you will need to update to firmware version 2.23.4 ASAP!
For a list of affected serial numbers, please contact Franklin Fueling Support Center at 1.800.984.6266 or submit a ticket


You can read the tech update for instructions on the firmware update.

Tech Update

Download the Latest EVO™ 550 & EVO™ 5000 Firmware Upgrade

Be sure to fill out the form to get the firmware upgrade as well as to unlock and receive the latest software updates!

Upgrade Instructions
Upgrade Instructions
Release Notes
Release Notes


Franklin Fueling Systems EVO / INCON Automatic Tank GaugesLooking for EVO / INCON Equipment & Replacement Parts? Check out our online store!
And if you can’t find what you are looking for, please call us at 1.800.238.1225 or
Email Us!

The John W. Kennedy Company appreciates your business and continued support!

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Outdoor EMV Liability Shifts to Convenience Store Retailers

Outdoor EMV liability has officially shifted for the convenience store industry.

EMVAs of midnight on April 17th, 2021, convenience store operators are responsible for fraud that happens on their forecourts.

What Does This Mean for Retailers?

Prior to the liability shift, most pay-at-the-pump dispensers used magstripe technology to verify credit card payments. The problem is, data from magstripe cards can be easily stolen and duplicated using devices called “skimmers,” creating an enormous black market for identify theft.

EMV “chip” technology encrypts customers’ financial data, making it much more difficult for criminals to steal credit card information. EMV stands for Europay, Mastercard, and Visa, the founders of the encrypted chip technology.

Until now, those banks have assumed liability for fraud occurring at fuel dispensers.

Now that the liability shift has occurred, the retailers now own the fallout from fraud. In other words, c-store retailers are now on the hook for fees and legal issues related to fraud that occurs at their stores.

On the other hand, retailers with outdoor EMV technology don’t have to worry about liability.

Chip Cards Likely Chipping Away at Fraud in Europe - America is NextEMV regulations have been in place in Canada and much of the world for the last decade with great success. U.S. retailers have been slower to make the move, causing deadline delays. But as we know now, the deadline is sticking and the “chargebacks” are now your problem.

What is a Chargeback?Chargebacks: Skipping on EMV? Don’t Say We Didn’t Warn You…

You can learn all about chargebacks here, but we’ll do the cliff notes now.

There are two types:

Lost and Stolen – Like you might expect, a card can be either lost or stolen. The fraud occurs when it’s used by someone to run up charges before the victim notices.

Counterfeit Fraud – This is where the liability shift is happening between the card networks and retailers. In this scenario, a criminal uses low-cost equipment to create brand new magstripe cards with stolen, but valid data.

The data is typically purchased on the dark web from other criminals who skimmed it from other unprotected gas pumps. In some cases, organized crime syndicates both skim the card data and create the fake (but very usable) cards.

What Now?

Now that fraud liability has shifted, it has created two buckets of convenience stores: EMV have’s and EMV have not’s.

Many retailers have already taken the steps to install EMV on their forecourts well ahead of the deadline.

Maplefields, a c-store retailer in Northern New England, has been 100% EMV compliant since January 2021.

“If you’re not EMV-compliant by the deadline, then it all falls back on you. Breaches, chargebacks, those are 100% yours,” says Maplefields’ IT Director, Skip Potter. “You own those. And I’ll tell you, one breach? That could destroy your company.”

Watch more here:

The rush to install has created a backlog, causing late-to-the-game retailers to wait in line for their upgrade appointment. Then, there are retailers who haven’t made plans to upgrade at all. Most believe they won’t become a victims of fraud, but experts believe differently.

Via Digital Transactions:

Gilbarco EMV-enabled fuel pump dispenserIn an example offered by Mercator, an operator with 12 locations spread evenly among areas deemed be low-, medium-, and high-risk, would face fraud liability totaling $17,315 per store over 12 months, or $207,783 overall. “This could change dramatically depending on the risk position of each station, and it should be noted that Mercator’s calculation takes a decidedly conservative approach,” said Tim Sloane, vice president of payments innovation at Marlborough, Mass.-based Mercator, in a statement.
Bottom Line

Despite the delays and COVID-19, one fact remains: the demand for payment technology is ever-increasing and ever-changing.

No one wants to shop on a website that is vulnerable to hacking, so why expect your fuel customers to shop at a vulnerable dispenser?

If you are a retailer who hasn’t started your EMV plans, you need to begin as soon as possible.

Contact our expert payment team today to begin the outdoor EMV process.

Feel free to call us at 1.800.451.4021 or email us using the link below to
GET A FREE QUOTE

The John W. Kennedy Company appreciates your business and continued support!

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New Jersey DEP Compliance Advisory – Phase II VR Systems Decommissioning

UPCOMING DEADLINE TO DECOMMISSION MOST VACUUM ASSIST PHASE II VAPOR RECOVERY SYSTEMS

This advisory affects owners and operators of gasoline dispensing facilities (GDFs) constructed before November 9, 2017 with Phase II (Stage II) vapor recovery system not compatible with Onboard Refueling Vapor Recovery are affected and must be decommissioned by December 23, 2020

Please read the full Compliance Advisory by clicking here.

WHAT SHOULD I DO?

If you own or operate a non-compatible Phase II system, you have the option of 1) upgrading the system to be compatible with onboard refueling vapor recovery; or 2) follow the requirements of N.J.A.C. 7:27-16.3(h) to properly decommission your Phase II system.

Anyone who will be decommissioning their Phase II system, should be aware of the following general list of items that can help achieve compliance, but please note this is not the complete list of requirements.

  • Decommissioning activities must be performed by a NJDEP licensed UST contractor, certified in the category of Installation – Entire, or Closure.
  • Follow the Petroleum Equipment Institute’s Recommended Practices in PEI RP300.
  • At least fourteen (14) days prior to beginning work, send an email to 14dayUSTnotice@dep.nj.gov listing the responsible parties’ names, a description of the work
    being performed, start date, facility address, and program interest ID (aka UST registration)
    number.
  • Once the decommissioning is complete, within 14 days a follow up email with post-work testing and the completed PEI RP300 checklist is to be sent to the same email address (14dayUSTnotice@dep.nj.gov).
  • The owner and operator will need to apply for a new Air General Permit 004B for Phase I only systems no later than 30 days after completing the decommissioning.

WHERE CAN I GET MORE INFORMATION?

The following web sites can be accessed for additional information:
https://www.state.nj.us/dep/enforcement/ust.html UST Compliance & Enforcement
https://www.state.nj.us/dep/enforcement/air-resources.html Air Compliance & Enforcement
https://www.state.nj.us/dep/aqpp/ Air Quality Stationary Sources webpage

Please read the full Compliance Advisory by clicking here.

Please note this advisory is intended to be a summary explanation of department requirements. It does not include all potentially applicable requirements. If you have any questions related to compliance, please contact an Enforcement number listed above.

You can find all your decommissioning needs in our webstore:
John W. Kennedy Company Service Station EssentialsService Station Essentials

PreAssembled Hanging Hardware
Pre-Assembled Hanging Hardware Kits
Nozzles

Hoses

Swivels

Breakaways

Filters

And if you can’t find what you are looking for contact us at 1.800.238.1225 or email us.

The John W. Kennedy Company appreciates your business and continued support!
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