Category Archives: Product Support

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Veeder-Root Product Update: California TLS-450PLUS In-Station Diagnostic Software Released

  By BlogAdmin August 7, 2023 , , , ,

Veeder-Root Releases The California In-Station Diagnostics (ISD) TLS-450PLUS Console Software

TYPICAL IN-STATION DIAGNOSTICS (ISD) CONFIGURATIONOverview

Veeder-Root is committed to providing the best-in-class products and critical equipment needed by the industry. The purpose of this notification is to announce the recent Executive Order approval for the TLS-450PLUS Automatic Tank Gauge (ATG) with In-Station Diagnostics (ISD) and Pressure Management Control (PMC) Systems from the California Air Resources Board (CARB) as of July 28, 2023.

WHAT DOES THIS MEAN:
With the announcement of the End of Sale of the TLS-350 ATG in the past year, this approval provides customers in the California market the opportunity to purchase the advanced TLS-450PLUS platform. The TLS-450PLUS ISD system provides the reliability of the TLS-350 ISD system with the latest technology in data security, connectivity, data-logging for reporting, as well as auto notifications when a site condition changes via the ATG LCD screen, email, or remote alarm management.

Targeted Market: California, US
California USA

Order Details

If you are building a new location or simply want to upgrade your TLS-350 ATG, Veeder-Root has created a simplified ordering process to ensure you have the basics to meet the Executive Order for Enhance Vapor Recovery requirements.

DOWNLOAD THE NOTIFICATION HERE!
Product Update Notification California In-Station Diagnostics (ISD) TLS-450PLUS Console Software Release


HAVE QUESTIONS ABOUT  THE TLS-450PLUS WITH ISD FOR CALIFORNIA OR LOOKING FOR VEEDER-ROOT SYSTEMS & PARTS?

Click on the Veeder-Root logo below to visit our web store, where we have hundreds of the most popular Veeder-Root items ready to buy online and if you can’t find what you are looking for, please contact us at 1-800-451-4021 or Email Us !
Veeder-Root logo

The John W. Kennedy Company appreciates your business and continued support!

JWK USA Logo

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OMNTEC Authorized Service Contractors Training 8/14/2023 11am EST

  By BlogAdmin July 24, 2023 , , , , , , , ,

Omntec Logo

Join Omntec For Their Next Remote
Web-Based Training

August 14, 2023 @ 11AM EST

REGISTRATION DEADLINE: August 7th at 4PM
Don’t hesitate, register today!

CLICK HERE TO REGISTER FOR OMNTEC TRAINING

Omntec Proteus ATGsIf you have not been trained or need recertification on Omntec’s Proteus line, we strongly recommend attending one of their FREE training sessions.

OMNTEC’s FREE ASC training is a web-based course including an exam that can be completed at your own pace. The training presentation is live and hosted through Zoom. The course is roughly 2.5 hours long.

After you register you will receive an email with links to documents you can reference during the training session and the certification.

The Zoom meeting link will be sent out at the end of the day the week before the training session. Upon completion of both the training and exam, you will be provided a certificate and a wallet card that will be emailed directly to you.
Omntec Proteus ATG

Omntec logo
You can find Omntec products in our web store		 John W Kennedy Company | Omntec SBI
Use our Proteus Shop By Image feature

Feel free to contact us at 1.800.451.4021 or Email Us with any further questions or to place an order!

The John W. Kennedy Company appreciates your business and continued support!

JWK USA Logo

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Announcing the Veeder-Root TLS-450PLUS TRADE-UP Program

  By BlogAdmin June 12, 2023 , , , , , ,

Veeder-Root TLS-350
Veeder-Root Announced the End-Of-Sale
of the TLS-350 as of June 30, 2021

CLICK HERE to view the TLS-350 End Of Life document

OPPORTUNITY

The TLS-350 has been one of the most dominant ATGs in the marketplace for over 25 years but has reached a point where older components have been obsoleted and costs have significantly increased. Veeder-Root ended all software and hardware development support back on December 31,2021. Spare parts will be supported through 2025 or when they are no longer available, whichever comes first.

Veeder-Root TLS-350 vs TLS-450PLUS cost over time comparison

RISK/FINANCIAL

Some of what you need to consider if you do not upgrade to the TLS-450PLUS:

  • ! Spare Parts Shortage
  • ! 90 Day limited warranty on parts only
  • ! Third party rebuilders do not meet UL standards, are illegal to use in some states and can severely increase your liability in the event of failures
  • $ Installing the TLS-450PLUS in place of repairing your TLS-350 will extend the warranty on existing probes, float kits and sensors during the first year of the TLS-450PLUS!

Veeder-Root TLS-450PLUS

WHY INVEST
$1,600 Average rebate per system
$450-$650 extended warranty value

Taking advantage of the TLS-450PLUS Trade-Up Program takes your fuel management system to the next level of reliability, functionality and convenience and also includes significant rebates and renews the warranty of most connected components!*

* Includes Veeder-Root probes, float kits, and sensors purchased from an authorized distributor, excludes 1st generation probes.

Are you looking to trade-up your TLS-350 to TLS-450PLUS ??
Please feel free to contact us at 1-800-451-4021 or Email Us !!

LOOKING FOR VEEDER-ROOT SYSTEMS & PARTS?

Click on the Veeder-Root logo below to visit our web store, where we have hundreds of the most popular Veeder-Root items ready to buy online and if you can’t find what you are looking for, please contact us!
Veeder-Root logo

The John W. Kennedy Company appreciates your business and continued support!

JWK USA Logo

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OMNTEC Authorized Service Contractors Training 2/13/2023 11am EST

  By BlogAdmin January 10, 2023 , , , , , , , , ,

Omntec Logo

Join Omntec For Their Next Remote
Web-Based Training

February 13, 2023 @ 11AM EST

REGISTRATION DEADLINE: February 6th at 4PM
Don’t hesitate, register today!

CLICK HERE TO REGISTER FOR OMNTEC TRAINING

Omntec Proteus ATGsIf you have not been trained or need recertification on Omntec’s Proteus line, we strongly recommend attending one of their FREE training sessions.

OMNTEC’s FREE ASC training is a web-based course including an exam that can be completed at your own pace. The training presentation is live and hosted through Zoom. The course is roughly 2.5 hours long.

After you register you will receive an email with links to documents you can reference during the training session and the certification.

The Zoom meeting link will be sent out at the end of the day the week before the training session. Upon completion of both the training and exam, you will be provided a certificate and a wallet card that will be emailed directly to you.
Omntec Proteus ATG

Omntec logo
You can find Omntec products in our web store		 John W Kennedy Company | Omntec SBI
Use our Proteus Shop By Image feature

Feel free to contact us at 1.800.451.4021 or Email Us with any further questions or to place an order!

Be sure to check out the Omntec booth at our upcoming 2023 Petroleum Equipment Trade Show!!
REGISTER ONLINE TODAY!!
2023 JWK Trade Show

WHEN:

Wednesday, March 29th: 9AM – 4:30PM
Cocktails & Hors d’oeuvres 4:00PM – 7:30PM (Open Bar)

Thursday, March 30th: 9:00AM – 12:00PM

WHERE:

Crowne Plaza Warwick
801 Greenwich Avenue
Warwick, RI 02886
401.732.6000
Click here for directions.

Training & Certification Seminar Schedule
Wednesday March 29th
FFS APT 8:00 – 9:00am APT Piping Re-Certification
9:15 – 10:15am OPW Underground Piping Re-Certification
Containment Solutions 10:30 – 11:30am CSI UST Installation Re-Certification
11:45am – 12:45pm Emco Wheaton EVR Re-Certification
1:00 – 2:30pm Icon Sump & Fitting Repair Certification

We are back once again with the most anticipated petroleum equipment trade show with dozens of vendors featuring their latest and greatest product offerings along with training and re-certification seminars. We end the first day with a cocktail hour featuring an open bar, great Hors-d’oeuvres and live entertainment! So don’t miss out!

2023 JWK Trade ShowREGISTER ONLINE TODAY!!

The John W. Kennedy Company appreciates your business and continued support!

JWK USA Logo

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OMNTEC Authorized Service Contractors Training 11/14/2022 11am EST

  By BlogAdmin November 9, 2022 , , , , ,

Omntec Logo

Join Omntec For Their Next Remote
Web-Based Training

November 14, 2022 @ 11AM EST

REGISTRATION DEADLINE: November 11th at 4PM
Don’t hesitate, register today!

CLICK HERE TO REGISTER FOR OMNTEC TRAINING

Omntec Proteus ATGsIf you have not been trained or need recertification on Omntec’s Proteus line, we strongly recommend attending one of their FREE training sessions.

OMNTEC’s FREE ASC training is a web-based course including an exam that can be completed at your own pace. The training presentation is live and hosted through Zoom. The course is roughly 2.5 hours long.

After you register you will receive an email with links to documents you can reference during the training session and the certification.

The Zoom meeting link will be sent out at the end of the day the week before the training session. Upon completion of both the training and exam, you will be provided a certificate and a wallet card that will be emailed directly to you.
Omntec Proteus ATG

Omntec logo
You can find Omntec products in our web store		 John W Kennedy Company | Omntec SBI
Use our Proteus Shop By Image feature

Feel free to contact us at 1.800.238.1225 or Email Us with any further questions or to place an order!

The John W. Kennedy Company appreciates your business and continued support!

JWK USA Logo

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Veeder-Root TSN: Network Security Reminder

  By BlogAdmin October 25, 2022 , , , , , , ,

Veeder-Root Takes Network Security VERY Seriously!

OVERVIEW

Offering the best in class tools to prevent cyberattacks, Veeder-Root Veeder-Root TLS-450PLUSrecommends network ‘best practices’ such as:

  • Utilize separate network ports on the TLS-450PLUS ATG
  • Configure network routing tables
  • Changing network port numbers
  • Add a serial command security code to harden remote access and prevent un-authorized access to Veeder-Root ATG

TIP: Veeder-Root recommends that ASCs review and implement these ‘best practices’ for network security with their customers, when installing a new console or setting up a network port.

IMPORTANT: Customers on older TLS-350 ATG systems should consider either upgrading to the TLS-450PLUS or utilizing extra network firewall equipment.

TLS-450PLUS and TLS4 Series ATGs

The TLS-450PLUS and TLS4 Series ATGs come with security features allowing for greater protection and control of access to the ATG than legacy consoles. Features such as configurable user access and segmented network ports help ensure both network and front-panel security. To learn more about these features and how to set them up, please see our TLS4 Series Security Settings Technical Support Notice.

TLS-3XX Series ATGs

Please refer to the following manuals for security setup instructions:

Related Blogs

What Can Happen If You Do Not Take Ownership Of Your Network? – May 15, 2019

Protecting Gas Station and Fuel Site Data – January 16, 2020

READ THE FULL Technical Support Notification HERE:Veeder-Root Network Security Reminder TSN

Check out other Veeder-Root Technical Support Notifications here!

LOOKING FOR VEEDER-ROOT SYSTEMS & PARTS?

Click on the Veeder-Root logo below to visit our web store, where we have hundreds of the most popular Veeder-Root items ready to buy online and if you can’t find what you are looking for, please contact us!
Veeder-Root logo

If you have any questions about AIS or would like to receive a quote for AIS or any other Veeder-Root system and/or parts , please feel free to contact us at 1-800-451-4021 or Email Us !!

The John W. Kennedy Company appreciates your business and continued support!

JWK USA Logo

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Gasboy End Of Life Notification: Islander PLUS

  By BlogAdmin October 18, 2022 , , , , , ,

Gasboy Islander PLUSThe Islander PLUS and ICR PLUS Products Have Reached Their End Of Life.

Previous Gasboy notifications stated support for the Islander PLUS and ICR PLUS was communicated as follows:

Spare Parts Support ending = 4/30/2022
Help Desk Support ending = 4/30/2029

As of April 2022, Gasboy has exceeded the spare part commitment for Islander PLUS and due to the availability of raw materials, spare parts for Islander PLUS have become difficult to manufacture and source. While Gasboy continues to work hard to continue providing spare parts where feasible;they are not able to guarantee parts availability.
______

For those interested in upgrading to the latest and greatest Gasboy technology, check out the Islander PRIME. Not only does it have better performance and reliability, it is completely backwards compatible with the Islander PLUS!

Islander EMV PRIME: Payment System For Islander and ICR PRIME® Fleet Fuel Management System

Gasboy EMV Payment for Islander and ICR PRIME
• Insert style Hybrid Card Reader (HCR) reads both chip and magnetic stripe cards
• 16 key pin pad with graphic display and anti-tamper features
• The Payment Card Industry Data Security Standard (PCI DSS) compliant
• Certified for EMV credit transactions on all major card brands including Visa, Mastercard, AMEX, Discover
• Accepts fleet cards including WEX, Voyager, Fuelman
• Accepts proprietary magnetic stripe cards
• Approved on the National Bankcard Services (NBS) Payment Network

Available for new Gasboy systems and field retrofits

• New Islander and Island Card Reader (ICR) PRIME available with the factory-installed EMV option, including hybrid card reader and pin pad
• EMV retrofits for currently installed Islander/ICR PRIME systems

Feel free to contact us at please call us at 1.800.238.1225 or Email Us with any further questions, GET A FREE QUOTE  or to place an order!

The John W. Kennedy Company appreciates your business and continued support!

JWK USA Logo

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Franklin Fueling Systems Desiccant Packs: An Economical Way To Prevention Corrosion In Tank Sumps

  By BlogAdmin September 22, 2022 , , , , , ,

Desiccant PacksFranklin Fueling Systems Desiccant Packs

Corrosion in tank sumps is one of the leading causes to to increased maintenance bills due to accelerated corrosion that ultimately will take place.  When technicians can’t access equipment in the tank sump environment due to corrosion, service calls take much longer to complete, this increasing labor costs ..unless you do something about it!

Many marketers are now becoming more proactive and taking corrosion inside their tanks sumps much more seriously  these days and one of the most cost effective solutions they can reach for Franklin Fueling Systems Desiccant Packs.  This simple in-sump solution absorbs humidity in the sump environment before it can begin corrosive damage to components.

FFS EVO 6000 Automatic Tank GaugeFFS Desiccant Pack SensorYou can hang the Desiccant Pack off an existing unistrut or use it in conjunction with your EVO Series ATG and the Desiccant Pack Sensor as well.
Franklin Fueling Systems Unistrut

And if you are looking for a full blown solution, be sure to check out Franklin Fueling Systems Corrosion Control!
Franklin Fueling Systems Corrosion Control

Read the full article on Franklin Fueling Systems’ website

Be sure to check out Franklin Fueling Systems Complete Line-up Of Products in Our Web Store!

And if you can’t find it, call us at 1.800.238.1225 or email us and we will be happy to help!!

FFS APT FFS CableTight FFS EBW
Franklin Fueling Systems EVO-Incon Logo FFS FE Petro FFS Flex-Ing
FFS Healy FFS Power Integrity FFS UPP

Don’t hesitate to contact us If you have any questions about Franklin Fueling Systems products  or would like to receive a quote. Contact us at 1.800.238.1225 or Email Us with any further questions or inquiries.

The John W. Kennedy Company appreciates your business and continued support!

JWK USA Logo

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Veeder-Root TSN: AIS Installation & Startup Course & Compatibility Issues

  By BlogAdmin September 20, 2022 , , , , , , , , , ,

Veeder-Root Additive Injection System (AIS) Installation & Startup CourseVeeder-Root Compatibility Issue with THE PLUS VIEW & THE REMOTE VIEW Apps – iPhone iOS 16 SoftwareVEEDER-ROOT TECHNICAL SUPPORT NOTIFICATIONS

Additive Injection System (AIS) Installation & Startup Course Is Now Available!

The training includes an overview of the Additive Injection System, installation considerations and procedures, and the startup and service procedures.

Click here to view the TSN document and training details.
VR Additive Injection System (AIS) Installation & Startup Course​ Document

Compatibility Issue with THE PLUS VIEW & THE REMOTE VIEW Apps –
iPhone iOS 16 Software

Oh-oh! With the latest release of iPhone iOS 16 software, Veeder-Root has learned that THE PLUS VIEW and THE REMOTE VIEW apps are NOT compatible with the latest iOS. iOS versions 15.x and earlier are still compatible. Once the issue has been resolved, Veeder-Root will follow up with a notification.

Click here to view the Technical Support Notification
Veeder-Root Compatibility Issue with THE PLUS VIEW & THE REMOTE VIEW Apps – iPhone iOS 16 Software

Check out other Veeder-Root Technical Support Notifications here!

LOOKING FOR VEEDER-ROOT SYSTEMS & PARTS?

Click on the Veeder-Root logo below to visit our web store, where we have hundreds of the most popular Veeder-Root items ready to buy online and if you can’t find what you are looking for, please contact us!
Veeder-Root logo

If you have any questions about AIS or would like to receive a quote for AIS or any other Veeder-Root system and/or parts , please feel free to contact us at 1-800-451-4021 or Email Us !!

The John W. Kennedy Company appreciates your business and continued support!

JWK USA Logo

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GVR Passport Tips: XL Suspend Transaction

  By BlogAdmin September 16, 2022 , , , , , ,

Suspend a self-checkout transaction without leaving the counter


Cashiers can takeover the transaction and complete it all from the Passport POS.

DOWNLOAD REFERENCE CARD

Passport Point-of-Sale: Tips & Tricks for your POS

Looking for more quick online guidance, tips and tricks for your Passport POS? Click on the image below to get video help with instructions for cashiers, managers and self-checkout! There are also links to view and download reference cards to create a nice library to access in moments.

Passport Point-of-Sale: Tips & Tricks for your POS

Looking for Gilbarco equipment? Click on the links below to visit our web store :

Pumps & Dispensers
 Passport Point of Sale
Gilbarco Passport Point of Sale		 Forecourt Payment Options
Gilbarco Forecourt Payment Options		 Forecourt Merchandising
Gilbarco Forecourt Merchandising Options

Click here to search all Gilbarco equipment and parts listed in our web store.

Feel free to contact us at 1.800.238.1225 or Email Us with any further questions or to place an order!

The John W. Kennedy Company appreciates your business and continued support!

JWK USA Logo