Looking for other great Omntec solutions, equipment or replacement parts?
Look no further than JohnWKennedyCo.com! And if you can’t find what you are looking for, no worries! Just contact us as we have access to Omntec’s complete line of products.
If you have any questions about Franklin Fueling Systems EVO ATGs or would like to receive a quote, please feel free to contact us at 1-800-451-4021 or Email Us with any further questions or inquiries.
The John W. Kennedy Company appreciates your business and continued support!
During the transition period, orders will be switched to updated BRCM2 based on inventories of each item. Once inventory of the PA0422 series is exhausted, all orders will receive the PA0435 series BRCM2.
If you have any questions regarding this notice , please feel free to contact us at 1-800-451-4021 or Email Us with any further questions or inquiries.
Looking for Gilbarco equipment? Click on the links below to visit our web store :
At this time, OPW Edge DW Spill Container is being shipped without the Visigauge assembly due to a shortage from their vendor.
The product is being produced with a temporary plug cap in its place to allow the factory and the installer to perform the interstitial test to verify the integrity of the containment.
We apologize for the inconvenience and OPW will send out a replacement Visigauge to distributors who purchased this product. It will include a Visigauge assembly and one replacement o-ring seal.
Once you have received the Visigauge, please follow these instructions to install it. (Click here to read OPW’s Edge PDF) Step 1: First, identify the temporary plug cap as the part with the hexagonal shaped head that is installed at the top of the round white gauge riser. Step 2: Please unthread the temporary plug cap from the round white gauge riser. Step 3:Next, install the replacement 0-ring onto the underside seat of the Visigauge as shown below. Step 4: Finally, thread on the Visigauge into the white gauge adapter. This should be tightened to a quarter turn past finger tight. Step 5:The Visigauge is now installed and the spill container can be vacuum tested to verify tightness.
NOTE:Spill Containers with this plug installed will be identified with the below label beside the OPW part# label on the outside of the box.
Looking to purchase OPW products, you can find them online at johnwkennedyco.com ? Can’t find what you are looking for? Not to worry – feel free to contact us by email or give us a call at 1.800.238.1225.
Click on the links below. Not only will you have access to these videos but very handy reference cards that can be downloaded and printed!! These are just a few of the videos. There are many more videos to explore once you click on the links!
Do you have any more questions about Gilbarco Passport POS system or require service? Feel free to call us at 1.800.451.4021 or email us using the link below: EMAIL US
The John W. Kennedy Company appreciates your business and continued support!
Have any questions or would like to receive a quote for HydrX? Can’t find the Veeder-Root you are looking for? No problem! Please feel free to contact us at 1-800-451-4021 or Email Us with any further questions or inquiries.
The John W. Kennedy Company appreciates your business and continued support!
Franklin Fueling Systems has identified a potential issue with weeping fittings of certain FLEX-ING™ 1½” Flexible Connectors with NPT Male Swivel End Fittings manufactured between January 18, 2021 (work week 4 of 2021) and May 28, 2021 (work week 22 of 2021).
Due to the possibility of a weeping fitting leading to potential delays on job sites during commissioning, Franklin Fueling Systems suggests that affected Flexible Connectors not yet installed should be returned for a no-charge replacement. To determine the date code of flexible connectors, please see the following instructions.
Identifying Flexible Connectors by Date Code
To confirm fitting date codes, note the image. The nut on the swivel is inscribed with the work week number and year of manufacture.
Only those with 1½” swivel fittings bearing the work week mark of 4 through 22 and year of 21 should be returned.
Any FLEX-ING™ 1½” Flexible Connectors bearing an inscribed work week prior to 4 of 21, or 23 of 21 and after should not be returned. FLEX-ING™ 1½” Flexible Connectors with NPT Male Swivel End Fittings with date codes bearing work week 4 to work week 21 are the extent of the fittings referenced.
Returning & Requesting a Replacement Flexible Connector
1. Check your inventory for referenced Flexible Connectors. 2. Contact us at 1-800-451-4021 (7:30am-5:00pm EST) or email us at essentials@jwkemail.com with the quantity of Flexible Connectors meeting the defective return criteria.
Feel free to contact us at 1-800-451-4021 or Email Us with any further questions!
The John W. Kennedy Company appreciates your business and continued support!
CRIND Printer Mounting Changed from Slide Mount to Hinged Door
Related Equipment:
Encore® 700S
Encore® S/ECIM
Details:
Effective with May 2021 production of Encore S & 700S, Gilbarco will be shipping the CRIND printer mounted on a bottom hinged printer door. The printer will no longer ship installed on its current slide mount inside the dispenser.
When the printer door is opened the printer will be readily accessible on the printer door. Please note, the printer, printer head and orientation have not changed. It is the same printer; only mounting method has changed.
Some configurations of Encore, such as units with upper bezel security door switches, will not immediately ship with this new printer arrangement. These will transition to the new design later in 2021.
Before
After
6 Myths DEBUNKED About Outdoor EMV Upgrades
For those who haven’t upgraded, we hear a variety of reasons for the delay. Our expert EMV team is here to debunk the myths and spread the truth.
Myth #1: EMV is just too expensive and I can’t justify the cost.
The Facts: Upgrading a site to enable EMV is an investment in your store; but not upgrading to EMV technology could result in potential chargebacks that exceed $201K per site over the next 7 years. This is much higher than the cost of upgrading a store to accept EMV at the pump.
Myth #2: I’ll wait until my site begins seeing chargebacks before I order equipment.
The Facts: On the surface this strategy sounds like it could make sense; but chargebacks typically take 30-45 days after the transaction occurs to show up on the store’s network reconciliation statement. That means that once you notice the first chargebacks, there are 4-6 weeks of transactions that have already been processed and it’s likely that the number of chargebacks will grow.
Myth #3: My store isn’t in a major metro area, so I don’t need to worry about criminals using counterfeit magstripe cards.
The Facts: The data is clear on the point that countries that have completed a similar migration to EMV shows that the fraud migrates to stores that are not able to accept EMV chip cards – including those in rural areas. The criminals WILL find you.
The Facts: Merchants who completed their EMV chip acceptance upgrades saw a reduction in counterfeit fraud by 76% per Visa.
Myth #5: EMV technology can’t prevent credit cards from being stolen by criminals that install skimming devices in the dispenser.
The Facts: Technically this is correct – EMV on its own doesn’t detect or prevent skimming from occurring. However, updating to newer payment electronics can provide additional benefits – such as local data encryption between the dispenser and Point of Sale. So a skimmer device inside a dispenser is less likely to be able to obtain sensitive cardholder data, and that means fewer angry customers blaming your store for not securing their credit/debit card.
Myth #6: If I begin to see chargebacks, I can just turn off card acceptance at the pump and it won’t impact my business.
The Facts: By the standards of today’s consumers, this is not an option. Some customers prefer to pay with cash or come inside to pay for fuel; but a majority of consumers pay at the pump because it’s convenient. This is why virtually every retail gas station today accepts card payment at the pump. Most stores that turn off this functionality will see a business impact in terms of fewer customers and reduced revenues.
We could easily spend a month of Sundays and then some going over the features of the Passport Point-of-Sale system. Without a doubt one of, if not the most robust POS system on the market for cstore fuel retailers. And the support provided by Gilbarco Veeder-Root and their network of authorized dealers and service providers, including yours truly, theJohn W Kennedy Company matches the system’s capabilities. Not only do we at the Kennedy Company offer factory certified service for Passport, but we train others to become certified technicians as well as customized training for system end users.
But it doesn’t end there. Matter of fact, that’s just the beginning. There is so much support, it is tough to keep up with listing it all. Some of the best online resources available are the Passport Tips and Tricks videos for managers, cashiers and even Express Lane Self-Checkout! Cool, eh?!?
Click on the links below. Not only will you have access to these videos but very handy reference cards that can be downloaded and printed!! These are just a few of the videos. There are many more videos to explore once you click on the links!
Do you have any more questions about Gilbarco Veeder-Root Passport POS system or require service? Feel free to call us at 1.800.451.4021 or email us using the link below: EMAIL US
The John W. Kennedy Company appreciates your business and continued support!
Gilbarco’s Passport® Point-of-Sale (POS) System software versions 12.03 and prior utilize Windows 7 as the operating system (OS).
Microsoft is ending support of Windows 7* and will no longer provide:
Software Updates
Application Patches
Security Updates
Technical Support
How this affects your Passport POS System
Your Passport POS System will continue to function, but your operating system (OS) Combo/Server will not be optimized or receive updates.
IntroducingWindows 10
Windows 10 operating system is now required with all Passport POS systems and is included beginning with version 20.
Windows 10 provides Better Performance with Solid-State Drives (SSD) • 75% FASTER reboots • 60% FASTER data backups • Handle 30% MORE transactions per hour without seeing authorization times start to increase • FASTER installation of upgrades
Improved Security Upgrading to the latest Passport POS System hardware with Windows 10 OS, assures you’ll have the most secure, robust POS solution that minimizes the risk of security or data breaches.
The risks of not upgrading toWindows 10
Passport POS Systems running on Windows 7 are at high risk of not being Payment Card Industry Data Security Standard (PCI DSS) compliant.*
The Payment Card Industry (PCI) Security Standards Council requires all merchants processing cardholder data to use systems that are still supported by their respective OS vendors or have a plan to migrate to the new system if it is not yet available.
PLEASE CALL US AT 1.800.451.4021 FOR MORE INFORMATION AND ORDERING DETAILS.
PX60 Combo/Server – Running Windows 7 Professional Operating System, Microsoft Support Ended January 2020*. All other Passport devices (EDH/Client) – Running Windows 7 POS Embedded Operating System – Microsoft Support Ends October 2021*. * New patches, feature enhancements, and security updates will not be released for Windows 7 after this date, work with your Qualified Security Assessor (QSA) on your plan to maintain PCI compliance.
Identifying YOUR Passport® POS Hardware & Upgrade Package
This simple guide will help you select the specific Gilbarco Passport POS Software Version 20 package designed to work seamlessly with Windows 10.
Passport® POSPX51/PX52
Purchase an upgrade to PX60 Combo, Server or Client, or Passport Edge running Version 20 or higher with Windows 10 Windows 10 cannot be installed on PX51 or PX52 model systems.
Enhanced Dispenser Hub 1EDH1/Hub 2EDH2
Purchase an EDH2 with Version 20 or higher with Windows 10 to replace EDH1 Purchase an EDH2 Version 20 or higher Windows 10 Upgrade Kit
Passport® POSPX60
Purchase a Combo, Server, or Client Version 20 or higher Windows 10 Upgrade Kit
Passport® Express Lane Self-Checkout
Purchase a Client Version 20 or higher Windows 10 Upgrade Kit
Passport® Edge POS
Purchase a PS65 EDGE Server Version 20 or higher Windows 10 Upgrade Kit Passport EDGE Subscription customers will receive kits at no charge per their subscription agreement.
PLEASE CALL US AT 1.800.451.4021 FOR MORE INFORMATION AND ORDERING DETAILS.
Looking for Gilbarco equipment? Click on the links below to visit our web store :
Please do not hesitate to contact us with any of your EMV questions, concerns or to place an order by calling 1.800.451.4021 or visit us online at johnwkennedyco.com for all your petroleum equipment needs.
The John W. Kennedy Company appreciates your business and continued support!
Omntec Has Update Their PROTEUS Serial Interface Manual
Check out JWK’s very own Shop By Image feature of the Omntec Proteus K4 Basics to buy directly from the image!
Looking for Omntec products and parts? Look no further and buy online today from JWK!
in the field. There are not any firmware or software changes necessary in the dispenser or with the POS equipment.
ADD ITEMS TO TRANSACTION
ATTENDANT AUDIO ALARM
AUTHORIZE AGE RESTRICTED ITEM
Take the Veeder-Root our quick quiz to assess the factors affecting your risk for underground storage tank corrosion.
Franklin Fueling Systems has identified a potential issue with weeping fittings of certain FLEX-ING™ 1½” Flexible Connectors with NPT Male Swivel End Fittings manufactured between January 18, 2021 (work week 4 of 2021) and May 28, 2021 (work week 22 of 2021).
Windows 7!
