Gilbarco Updates: CRIND Printer Update & EMV Myths Debunked

CRIND Printer Mounting Changed from Slide Mount to Hinged Door

Related Equipment:

  • Encore® 700S
  • Encore® S/ECIM

Details:

Effective with May 2021 production of Encore S & 700S, Gilbarco will be shipping the CRIND printer mounted on a bottom hinged printer door. The printer will no longer ship installed on its current slide mount inside the dispenser.

When the printer door is opened the printer will be readily accessible on the printer door. Please note, the printer, printer head and orientation have not changed. It is the same printer; only mounting method has changed.

Some configurations of Encore, such as units with upper bezel security door switches, will not immediately ship with this new printer arrangement. These will transition to the new design later in 2021.

slide mount CRIND printerBefore bottom hinged CRIND printerAfter

6 Myths DEBUNKED About Outdoor EMV Upgrades

For those who haven’t upgraded, we hear a variety of reasons for the delay. Our expert EMV team is here to debunk the myths and spread the truth.

Myth #1: EMV is just too expensive and I can’t justify the cost.

The Facts: Upgrading a site to enable EMV is an investment in your store; but not upgrading to EMV technology could result in potential chargebacks that exceed $201K per site over the next 7 years.  This is much higher than the cost of upgrading a store to accept EMV at the pump. 

Myth #2: I’ll wait until my site begins seeing chargebacks before I order equipment.

The Facts: On the surface this strategy sounds like it could make sense; but chargebacks typically take 30-45 days after the transaction occurs to show up on the store’s network reconciliation statement.  That means that once you notice the first chargebacks, there are 4-6 weeks of transactions that have already been processed and it’s likely that the number of chargebacks will grow.

Myth #3: My store isn’t in a major metro area, so I don’t need to worry about criminals using counterfeit magstripe cards.

The Facts: The data is clear on the point that countries that have completed a similar migration to EMV shows that the fraud migrates to stores that are not able to accept EMV chip cards – including those in rural areas. The criminals WILL find you.

Myth #4: EMV doesn’t really reduce counterfeit card fraud – so why upgrade?

The Facts: Merchants who completed their EMV chip acceptance upgrades saw a reduction in counterfeit fraud by 76% per Visa.
EMV chip acceptance upgrades

Myth #5: EMV technology can’t prevent credit cards from being stolen by criminals that install skimming devices in the dispenser.

The Facts: Technically this is correct – EMV on its own doesn’t detect or prevent skimming from occurring.  However, updating to newer payment electronics can provide additional benefits – such as local data encryption between the dispenser and Point of Sale.  So a skimmer device inside a dispenser is less likely to be able to obtain sensitive cardholder data, and that means fewer angry customers blaming your store for not securing their credit/debit card.

Myth #6: If I begin to see chargebacks, I can just turn off card acceptance at the pump and it won’t impact my business.

The Facts: By the standards of today’s consumers, this is not an option. Some customers prefer to pay with cash or come inside to pay for fuel; but a majority of consumers pay at the pump because it’s convenient.  This is why virtually every retail gas station today accepts card payment at the pump.  Most stores that turn off this functionality will see a business impact in terms of fewer customers and reduced revenues.

Ready to upgrade? We can help you with financing.
View Financing Options


Looking for Gilbarco equipment? Click on the links below to visit our web store :

Pumps & Dispensers
Passport Point of Sale
Gilbarco Passport Point of Sale
Forecourt Payment Options
Gilbarco Forecourt Payment Options
Forecourt Merchandising
Gilbarco Forecourt Merchandising Options

Click here to search all Gilbarco equipment and parts listed in our web store.


Feel free to contact us at please call us at 1.800.238.1225 or Email Us with any further questions or to place an order!

The John W. Kennedy Company appreciates your business and continued support!

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Gilbarco Veeder-Root: What’s In A Name? Choose Gilbarco, The Industry Standard!

Dependability

Fueling and convenience store equipment and technology manufacturing is our ONLY business, and has been for 155 years. We’ll always be here when you need us – today, tomorrow, and years to come.

Largest Install Base

With more than 720,000 fueling positions, we have the largest installed base of UL certified and approved fueling points in North America.

Integrated Ecosystems

Whatever Point-of-Sale system you have, Gilbarco has a solution that will seamlessly integrate with it—no need for expensive modifications.

Future Proof

The Encore 700 S dispenser and FlexPay IV payment platform– better together, and the better investment for your business.

Outdoor EMV Solution

Why risk your EMV compliance to anyone but the biggest and the best?

Gilbarco Veeder-Root ENCORE 700 Fuel Dispenser

1. Proven Design

Gilbarco’s field-proven Encore® 700 S series comes with a familiar ATM-style customer interface, a full range of alternative fuel options, and the industry’s most comprehensive warranty.

2. Enhanced Upgradable Security

You’ll benefit from Gilbarco’s global EMV® leadership and experience, including the largest install base of EMV® fueling pay points in North America.

3. Superior Merchandising Improves Profits

Encore® 700 S gives you field-proven tools to inform, persuade, and motivate your fuel customers to come inside your store and buy higher-margin goods.

4. Platform for Continued Growth

Encore® 700 S provides a strong foundation for growth with powerful, future-ready electronics to support your innovation needs, such as mobile payments, loyalty, merchandising and other applications.

Trust the numbers

155+

Years of Operation

720K +

Gilbarco Fueling Positions

350K +

EMV-capable CRINDS

3K +

Certified Service Contractors

Looking for Gilbarco equipment? Click on the links below to visit our web store :

Pumps & Dispensers
Passport Point of Sale
Gilbarco Passport Point of Sale
Forecourt Payment Options
Gilbarco Forecourt Payment Options
Forecourt Merchandising
Gilbarco Forecourt Merchandising Options

Click here to search all Gilbarco equipment and parts listed in our web store.

 

Please do not hesitate to contact us with any of your EMV questions, concerns or to place an order by calling 1.800.451.4021 or visit us online at johnwkennedyco.com for all your petroleum equipment needs.

The John W. Kennedy Company appreciates your business and continued support!

 

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Hired a new employee? Congratulations!

Gilbarco Veeder-Root

Setting up new employees on the Passport POS is easy!

As we cautiously emerge from the current crisis, C-stores are on hiring sprees. You might even be training new team members right now.  This week’s featured video on the Passport® Resource Center is all about setting up new employees.



 


Gilbarco Veeder-Root Passport Resource Center

 

Use the Gilbarco Veeder-Root resource center to give your cashier teams a crash course too!

 

Send them to the Passport Resource Center, to learn new tips and tricks to make transactions even faster.


 

Other Available Resources:

ARTICLES
Gas Pump SafetyGAS PUMP
SAFETY
POS SafetyPOS
SAFETY
Gilbarco Veeder-Root Commitment To SafetyGVR COMMITMENT
TO SAFETY
VIDEOS
PRINTABLES
Dispenser Cleaning Guide For Retailers POS Cleaning Guide Dispenser Cleaning Guide For Consumers

Looking for Gilbarco equipment?  Click on the links below to visit our web store :

Pumps & Dispensers
Passport Point of Sale
Gilbarco Passport Point of Sale
Forecourt Payment Options
Gilbarco Forecourt Payment Options
Forecourt Merchandising
Gilbarco Forecourt Merchandising Options

Click here to search all Gilbarco equipment and parts listed in our web store.

 

Please do not hesitate to contact us with any questions or to place an order at 1.800.451.4021 or visit us online at johnwkennedyco.com for all your petroleum equipment needs.

The John W. Kennedy Company appreciates your business and continued support!

 

JWK USA Logo

Vendor Spotlight: Introducing Freedom Electronics

Freedom ElectronicsThe Kennedy Company Proudly Adds Freedom Electronics To Our Webstore

These days, retail gas stations are almost forced to run on low margins and keep expenses down to stay profitable due to the highly competitive nature of the business. It’s always nice to have affordable options when needed repairs come down the pike to the equipment that provides your bread and butter.  This is also true for those small service companies and independent service technicians that don’t have big operating budgets as well.

 Freedom Electronics provides re-manufactured, repaired, and re-engineered parts & products for the fuel dispenser, tank monitoring and point of sale (POS) systems that are used in C-Stores across the US and Canada at very reasonable prices.

Freedom Electronic PrintersFreedom Electronics provides over 2,300 SKUs* to 600+ customers. If we don’t have it in stock or you can’t find it on the John W. Kennedy website, it is likely that Freedom Electronics has it in stock and we can get it for you!

Matter of fact, if we don’t have it in stock and you order directly through our site or call us at 1.800.238.1225 by 1:30PM Eastern Time, Freedom Electronics ships 80% of all orders the same day!

Freedom Electronics Re-Manufacturing Process

 

 

Total Quality Program – Systemized Re-manufacturing process has been engineered for the highest quality levels, with standardized repair processes, computerized testing equipment and cross-checking process by a Quality Control Technician before it is shipped or put into stock.

 

 

 

Freedom Electronics -Kennesaw, GA

 

Freedom Electronics was founded in 1998, has grown to offer a 21,000 square foot facility equipped with state-of-the art re-manufacturing, testing, and fulfillment systems and processes. To support their continued growth, they recently added an additional 6,000 square feet.

 

 

 

 

Thanks to their proven expertise and commitment to excellence, you can trust Freedom Electronics to supply and support new and expertly re-manufactured parts that ensure uninterrupted revenue generation while minimizing costly downtime.

 

* Editor’s Note: We have only recently begun populating both our system and eCommerce site with Freedom Electronics products, beginning with their most popular choices.  Do not hesitate to contact us at 1.800.238.1225 if you can not find what you are looking!

The John W. Kennedy Company appreciates your business and continued support!

 

JWK USA Logo