Top 4 New Year’s Resolutions for C-Store Owners in 2022

Gilbarco Veeder-Root Top 4 New Year's Resolutions for C-Store Owners in 2022 We are almost one month into 2022… have you made a plan to achieve your goals?

If not, here’s a refresher on what you should be doing this year:

According to a study, 64% of us will apparently abandon our New Year’s resolutions within a month, so we thought we’d share some new ideas to replace the ones you didn’t quite keep up with. 

Here are some resolutions that fuel and convenience retailers need to add to their list for 2022. 


Take your customer experience to the next level this year. The modern customer experience demands a frictionless shopping experience from fill-up to checkout. Here are three ways to up your CX game: 

1. Whether you need help with staffing or long lines, Passport® Express Lane™ is one of the most cost-effective solutions to optimize your operations. Committing to a self-checkout strategy is the first step in creating next-level CX. Express Lane gives everyone, including managers, employees, and customers – more flexibility. 

2. Express Ordering is another smart solution that helps c-stores set themselves apart with fresh food options. By automating the ordering process, Express Ordering puts the consumer in control – driving increased loyalty and upsell opportunities. 

3. Every store’s customer data needs to be secure. Passport POS and Encore® 700 S fuel dispensers come EMV-ready and PCI-certified out of the box to ensure your customers’ private information stays secure.  


Demand for diesel exhaust fluid is rising. The percentage of DEF pumps in the overall automotive DEF supply mode increased from 14% in 2011 to 40% in 2019, according to market research firm Reportlinker.

This is due to more stringent environmental regulations and the manufacturing of new DEF-compatible vehicles that are replacing the old ones.

For retailers with Gilbarco’s Encore S fuel dispensers or later, the DEF equipment cabinet(s) can be added left or right oriented or on either side of the fueling position, allowing for even more convenience and create loyalty with your diesel customer base.


Now is the perfect time to commit to quality fuel. Part of that commitment means protecting your underground storage tanks.

The Veeder-Root HydrX Fuel Conditioning System combats in-tank corrosion by providing continuous water removal within diesel underground storage tanks. The system’s unique design removes water from the lowest point in the tank, preventing water from stagnating on the tank bottom and breeding microbial contaminants. The integrated filtration removes entrained water, rust, sand, and microbial particulate from the fuel, polishing it before returning clean fuel back to the tank.

Learn how the HydrX Fuel Conditioning System prevents corrosion from eating away at the bottom line for Cumberland Farms.


And finally, resolve to upgrade your automatic tank gauge to the industry’s latest, most reliable ATG equipment with the TLS-450PLUS and Central Device Management (CDM).

The TLS-450PLUS console provides an expanded, advanced feature set at a lower price point than the TLS-350 console without needing to replace your probes or sensors. It also unlocks compatibility with other solutions like HydrX.

CDM is a server-based software package to manage your entire network of sites, ensuring your ATG consoles are always up to date with the latest features and security updates.


For 2022 and beyond, focus on solutions that make your operations more frictionless, efficient, secure, and connected.

Whether it’s on the forecourt, underneath it, or in the cloud, Gilbarco Veeder-Root is the only solutions provider that covers every area of your fuel and convenience business. As your partner for what’s next, let’s see if we can help you beat the stats and keep your new year’s resolution.

If you have any questions or would like to receive a quote for any of the systems and equipment mentioned above, please contact us at 1.800.238.1225 or Email Us.

Looking for Gilbarco or Veeder-Root equipment? Click on the links below to visit our web store :

Pumps & Dispensers
Passport Point of Sale
Gilbarco Passport Point of Sale
Forecourt Payment Options
Gilbarco Forecourt Payment Options
Forecourt Merchandising
Gilbarco Forecourt Merchandising Options

Click here to search all Gilbarco equipment and parts listed in our web store.

Click here to findVeeder-Root logosystems and parts in our web store

Feel free to contact us at 1.800.238.1225 or Email Us with any further questions or to place an order!

The John W. Kennedy Company appreciates your business and continued support!


It’s Time To Upgrade Your Passport® POS Operating System

GoodbyeWindows 7 Logo Windows 7!

Gilbarco’s Passport® Point-of-Sale (POS) System software versions 12.03 and prior utilize Windows 7 as the operating system (OS).

Microsoft is ending support of Windows 7* and will no longer provide:
  • Software Updates
  • Application Patches
  • Security Updates
  • Technical Support

Gilbarco Veeder-RootHow this affects your Passport POS System

Your Passport POS System will continue to function, but your operating system (OS) Combo/Server will not be optimized or receive updates.

Introducing Windows 10 Logo Windows 10

Windows 10 operating system is now required with all Passport POS systems and is included beginning with version 20.

Windows 10 provides Better Performance with Solid-State Drives (SSD)
• 75% FASTER reboots
• 60% FASTER data backups
• Handle 30% MORE transactions per hour without seeing authorization times start to increase
• FASTER installation of upgrades

Improved Security
Upgrading to the latest Passport POS System hardware with Windows 10 OS, assures you’ll have the most secure, robust POS solution that minimizes the risk of security or data breaches.

The risks of not upgrading to Windows 10 Logo Windows 10

  • Passport POS Systems running on Windows 7 are at high risk of not being Payment Card Industry Data Security Standard (PCI DSS) compliant.*
  • The Payment Card Industry (PCI) Security Standards Council requires all merchants processing cardholder data to use systems that are still supported by their respective OS vendors or have a plan to migrate to the new system if it is not yet available.


PX60 Combo/Server – Running Windows 7 Professional Operating System, Microsoft Support Ended January 2020*. All other Passport devices (EDH/Client) – Running Windows 7 POS Embedded Operating System – Microsoft Support Ends October 2021*.
* New patches, feature enhancements, and security updates will not be released for Windows 7 after this date, work with your Qualified Security Assessor (QSA) on your plan to maintain PCI compliance.

Identifying YOUR Passport® POS Hardware & Upgrade Package

This simple guide will help you select the specific Gilbarco Passport POS Software Version 20 package designed to work seamlessly with Windows 10.

Passport®POS PX51/PX52

Passport® POS PX51/PX52

Purchase an upgrade to PX60 Combo, Server or Client, or Passport Edge running Version 20 or higher with Windows 10
Windows 10 cannot be installed on PX51 or PX52 model systems.

Enhanced Dispenser Hub1EDH1 - Hub2EDH2

Enhanced Dispenser Hub 1 EDH1/Hub 2 EDH2

Purchase an EDH2 with Version 20 or higher with Windows 10 to replace EDH1
Purchase an EDH2 Version 20 or higher Windows 10 Upgrade Kit

Passport®POS PX60

Passport® POS PX60

Purchase a Combo, Server, or Client Version 20 or higher Windows 10 Upgrade Kit

Passport®Express Lane Self-Checkout

Passport® Express Lane Self-Checkout

Purchase a Client Version 20 or higher Windows 10 Upgrade Kit

Passport®Edge POS

Passport® Edge POS

Purchase a PS65 EDGE Server Version 20 or higher Windows 10 Upgrade Kit
Passport EDGE Subscription customers will receive kits at no charge per their subscription agreement.


Looking for Gilbarco equipment? Click on the links below to visit our web store :

Pumps & Dispensers
Passport Point of Sale
Gilbarco Passport Point of Sale
Forecourt Payment Options
Gilbarco Forecourt Payment Options
Forecourt Merchandising
Gilbarco Forecourt Merchandising Options

Click here to search all Gilbarco equipment and parts listed in our web store.

Please do not hesitate to contact us with any of your EMV questions, concerns or to place an order by calling 1.800.451.4021 or visit us online at for all your petroleum equipment needs.

The John W. Kennedy Company appreciates your business and continued support!


EMV Deadline Leads POS Trends

This article has been reproduced from Convenience Store Decisions first appearing on April 2, 2015

EMVMobile payment technology and going paperless will impact point-of-sale (POS) and back office trends in 2015. But, the big focus this year for convenience stores is the Oct. 1, 2015 deadline to become compliant with EMV (Europay, MasterCard and Visa) chip technology.

U.S. retailers are expected to spend more than $8 billion on POS devices, ATMs and credit/debit cards to convert to the EMV standard, according to a study by Javelin Strategy and Research.

The cost to retailers is staggering, but convenience store stakeholders have expressed their commitment to maintaining security standards and are among the leading industries to adopt new POS technology.

Flash Foods Inc., which has 172 stores in Georgia and Florida, has used scanning, POS and back office technology since 1997.

“With scanning at our locations, we also utilize a business intelligence software that allows our marketing, operations, financial and loss prevention departments to get alerts and do reporting on all POS transactions and events,” said Jenny Bullard, chief information officer for Flash Foods.
Flash Foods launched its ‘Rewards in a Flash’ loyalty program in 2005, and in 2008 introduced an Automated Clearing House (ACH) payment card called ‘Go Blue.’

“That allows us to process payment outside of the credit card processors, eliminating credit card interchange fees. In 2014, we launched our Flash Foods Mobile App that enables mobile payment with Go Blue,” she said.

More convenience stores are offering mobile payment options through their own cards as well as outside mobile systems, like ApplePay. “Mobile is the future of payments,” said Stephen Orfei, general manager, PCI Security Standards Council. “It’s exciting to see its potential being realized securely with recent advancements in the space and use of technologies like tokenization.”

Orfei said EMV chip migration is a great opportunity for convenience stores to look at overall POS terminal security and technology.

“The PCI PIN Transaction Security standard provides robust security protections and a secure foundation for businesses to accept new payment technologies—such as mobile—and take advantage of additional security layers like point-to-point encryption and tokenization,” Orfei said.

Flash Foods is among the many convenience store companies already in the throes of EMV migration.

“To meet the October EMV deadline we are installing EMV capable pin pads in all our locations. There will need to be updates to our POS and our credit card processor software to make EMV work,” Bullard said. “As for the October 2017 deadline for fuel pumps, we are still in the planning stages to meet that deadline. Because of older pumps at some our locations that will have to be replaced, the cost for meeting that deadline is concerning.”

Security will continue to be a factor in all POS and back office decisions within the convenience store industry.

“With rules and regulations from PCI changing every year as we have seen with PCI 3.0 updates, software and segregation of the credit card environment will continue to challenge the software solutions companies as well as retailers that use their product,” Bullard said.

You can view the original article at

Feel free to call us at 800.451.4021 if we can help you with EMV or any of your service station needs!

Thank you for your continued support!

JWK Logo