TECH UPDATE: REQUEST TO RETURN FLEX-ING 1½ Inch FLEXIBLE CONNECTORS WITH NPT MALE SWIVEL FITTINGS

Flex-Ing Tech UpdateFranklin Fueling Systems has identified a potential issue with weeping fittings of certain FLEX-ING™ 1½” Flexible Connectors with NPT Male Swivel End Fittings manufactured between January 18, 2021 (work week 4 of 2021) and May 28, 2021 (work week 22 of 2021).

Due to the possibility of a weeping fitting leading to potential delays on job sites during commissioning, Franklin Fueling Systems suggests that affected Flexible Connectors not yet installed should be returned for a no-charge replacement. To determine the date code of flexible connectors, please see the following instructions.
Flex-Ing Affected Product Date Code Identification

Identifying Flexible Connectors by Date Code

To confirm fitting date codes, note the image. The nut on the swivel is inscribed with the work week number and year of manufacture.

Only those with 1½” swivel fittings bearing the work week mark of 4 through 22 and year of 21 should be returned.

Any FLEX-ING™ 1½” Flexible Connectors bearing an inscribed work week prior to 4 of 21, or 23 of 21 and after should not be returned.
FLEX-ING™ 1½” Flexible Connectors with NPT Male Swivel End Fittings with date codes bearing work week 4 to work week 21 are the extent of the fittings referenced.

Returning & Requesting a Replacement Flexible Connector

1. Check your inventory for referenced Flexible Connectors.
2. Contact us at 1-800-451-4021 (7:30am-5:00pm EST)
or email us at essentials@jwkemail.com with the quantity of Flexible Connectors meeting the defective return criteria.


Feel free to contact us at please call us at 1-800-451-4021 or Email Us with any further questions!

The John W. Kennedy Company appreciates your business and continued support!

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