Gilbarco Latest Product End Of Life Notifications

Product End of Life Notification

Encore® S Ultra-Hi Models with e-CRIND for the US

This End of Life notification applies to the product known as the Encore® S Ultra-Hi models with e-CRIND for the US. These models are being declared obsolete and future retailer orders should be transitioned over to the Encore 700S to meet EMV requirements.

This notification is to inform you that the models defined above are being discontinued in 2021 and Gilbarco will accept Last Time Buy (LTB) orders by a deadline of December 31st, 2021. After this date no further purchase orders will be accepted for this product.

Ship dates against Last Time Buy (LTB) orders may be scheduled between now and February 25th, 2022. Orders are non-cancellable and cannot be rescheduled beyond this date. All other Gilbarco Standard Terms and Conditions apply to the LTB order.

If you have any questions regarding this notice, please contact us at 1.800.238.1225 or Email Us.


Encore® Rectangular Sheathing

This End of Life notification applies to the product known as the Encore® rectangular sheathing. This sheathing is being declared obsolete and future retailer orders should be transitioned over to the standard tuxedo sheathing.

This notification is to inform you the rectangular sheathing will be discontinued in 2021 and Gilbarco will accept Last Time Buy (LTB) orders by a deadline of December 31st, 2021. After this date no further purchase orders will be accepted for this product.

Ship dates against Last Time Buy (LTB) orders may be scheduled between now and February 25th, 2022. Orders are non-cancellable and cannot be rescheduled beyond this date. All other Gilbarco Standard Terms and Conditions apply to the LTB order.

If you have any questions regarding this notice, please contact us at 1.800.238.1225 or Email Us.


Removal of Paper Manuals

As Gilbarco continues to reduce the environmental impact our products have, Gilbarco will eliminate paper manuals (MDE’s) from all products except for CRIND Retrofit Kits.  VOC from the field indicates the paper manuals are rarely being utilized and ASC’s are using electronic copies stored on electronic devices for reference. Please see table below for effective dates for specific product lines.

Gilbarco will continue to host manuals (MDE’s) at www.gilbarco.com/manuals.

Product Effective Date
Encore Dispensers November 2020
Legacy Dispenser February 2021
Gasboy/Atlas Dispensers & Products February 2021
Canopy November 2021
DEF Kits November 2021
Passport Products November 2021
Spare Parts Kits November 2021
CRIND Retrofit Kits (EPK Kits) Not Impacted

If you have any questions regarding this notice, please contact us at 1.800.238.1225 or Email Us.


Looking for Gilbarco equipment? Click on the links below to visit our web store :

Pumps & Dispensers
Passport Point of Sale
Gilbarco Passport Point of Sale
Forecourt Payment Options
Gilbarco Forecourt Payment Options
Forecourt Merchandising
Gilbarco Forecourt Merchandising Options

Click here to search all Gilbarco equipment and parts listed in our web store.


Feel free to contact us at please call us at 1.800.238.1225 or Email Us with any further questions or to place an order!


The John W. Kennedy Company appreciates your business and continued support!

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Gilbarco Cash Acceptor EOL Notification

Gilbarco Encore CIM

Encore S and 700S
Cash Acceptor EOL

This End of Life notification applies to the product known as the Encore Cash Acceptor option. This applies to the Encore S and 700S variants. This option is being declared end of life due to low order rates.

This notification is to inform you the Cash Acceptor option is being discontinued in 2021 and Gilbarco will accept Last Time Buy (LTB) orders by a deadline of August 20th, 2021. After this date no further purchase orders will be accepted for this product.

Ship dates against Last Time Buy (LTB) orders may be scheduled between now and October 29th, 2021. Orders are non-cancellable and cannot be rescheduled beyond this date. All other Gilbarco Standard Terms and Conditions apply to the LTB order.

If you have any questions regarding this notice , please feel free to contact us at 1-800-451-4021 or Email Us with any further questions or inquiries.


The John W. Kennedy Company appreciates your business and continued support!

JWK USA Logo