Veeder-Root Technical Support Notification: Probe & Sensor Wiring

Probe & Sensor Wiring

Introduction

Veeder-Root has specific requirements for all Automatic Tank Gauge (ATG), probe, sensor and Pressurized Line Leak Detection (PLLD) transducer wiring – this is to maintain intrinsic safety as well as reduce electrical noise interference. This notification will provide a brief introduction into Veeder-Root’s probe and sensor wiring requirements. This should be used in conjunction with local, state and federal electrical codes.


Basic Wiring & Installation Requirements

The following are Veeder-Root’s field wiring requirements:

  • All probes and sensors must use two-wire shielded cable.*
  • Use a single continuous length of shielded cable with no splices to ensure optimum signal strength.
  • All shielded cable runs must be less than 1000 feet.
  • An epoxy pack must be used for all wiring splices in the field.
  • Weatherproof junction boxes are required for all conduit runs to the monitoring locations (e.g., STP sump or dispenser pan).
  • All shields must be grounded at the console, cut-off in the field.
  • When exiting the console, shielded cable must be run through rigid conduit.
  • Shielded cable should be rated between 14 to 18 AWG stranded copper wire and must be rated less than 100 picofarads per foot.**

* When installing a three-wire sensor, use a three-wire shielded cable.
** Refer to the TLS-450PLUS Site Prep and Installation Manual (577014-073) for wiring examples.


ATG Installation & Grounding

  • All three divider plates must be left in place in-between any of the four slots in the TLS-450PLUS console or the TLS-XB Expansion Box.
  • The divider plates and empty slot covers cannot be modified in any way. This includes drilling holes or cutting the plates.

Note: Removing or modifying the divider plate can lead to electrical noise interference issues and violates UL/cUL and other licensing bodies.

  • Four-conductor or more shielded cable cannot be used with Veeder-Root probes or sensors. Two wires cannot be connected to a sensor while the other two wires are connected to another device, even if the two devices are installed in the same sump.
  • Confirm the console has two isolated grounds.

To test the grounds, disconnect these two cables from the console. Place the leads of the ohmmeter on each grounding wiring and confirm it reads less than 1 ohm of resistance. If it reads more than 1 ohm of resistance, then the console has bad grounding, which could be a cause of an electrical noise interference issue.


Installation Review

This example shows a clean installation.

✅ One pair of two-conductor shielded cable is used per device.

✅ All shields are grounded at the console.

✅ All shielded cable is run through a rigid conduit.


This example shows an incorrect installation.

The field wiring does not meet Veeder-Root, UL/cUL and other licensing bodies’ wiring requirements. This site is using four-conductor shielded cable. (Shields are not shown).
As mentioned before, two-conductor shielded cable is required for all probes and sensors.


Further Information


DOWNLOAD THE TSN HERE!Veeder-Root Probe & Sensor Wiring


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Red Jacket Specific Legacy Products End Of Life Notification

End of Life Notification

Overview

Veeder-Root is committed to providing the highest quality products and services to our customers.
As part of the natural cycle that drives technology evolution, Veeder-Root is announcing the Global
End of Life (EOL) for the following Red Jacket legacy products. Expected availability dates (subject
to change based on supply availability) and EOL scope are outlined below:

No longer available

• Red Jacket Touch Up Paint – Global EOL

June 30, 2022Available while supplies last

Red Jacket Fixed Length STP Final Assemblies 60Hz – 11’1” to 19’9” – Global EOL


Red Jacket Touch Up Paint

Veeder-Root is announcing the Global End of Life of the Red Jacket Touch Up Paint, due to very
limited demand.

End Of Life Timeline

The touch up paint is no longer available.


Impacted Products

Part Number Description
0410913-001 KIT-TOUCH UP PAINT
0410910-001 PAINT-TOUCH UP – RED ARMOR®

Impacted Red Jacket Fixed Length STP Final Assemblies 60Hz – 11’1” to 19’9”

HP Part Number Length Model Number Red Jacket Fixed Length STP Final Assemblies 60Hz
3/4 0410166-002 11’1” – 14’ P75U1 RJ
0410166-003 14’1” – 18’6” P75U1 RJ
0410166-020 11’3” – 14’2” P75U1 RJ FSA
0410166-021 14’3” – 18’8” P75U1 RJ FSA
1.5 0410173-002 11’4” – 14’3” P150U1 RJ
0410173-003 14’4” – 18’9” P150U1 RJ
0410173-020 11’6” – 14’5” P150U1 RJ FSA
0410173-021 14’6” – 18’11” P150U1 RJ FSA
1.5 – High Pressure 0410175-002 11’4” – 14’3” X3P150U1 RJ
0410175-003 14’4” – 18’9” X3P150U1 RJ
0410175-020 11’7” – 14’6” X3P150U1 RJ FSA
0410175-021 14’7” – 19’ X3P150U1 RJ FSA
2 – Low Pressure 0410174-062 11’7” – 14’6” PL200U1-3 RJ
0410174-063 14’7″ – 19′ PL200U1-3 RJ
0410174-068 11’10” – 19’9” PL200U1-3 RJ FSA
0410174-069 14’10” – 19’3″ PL200U1-3 RJ FSA
2 0410174-002 11’7” – 14’6” P200U1-3 RJ
0410174-003 14’7” – 19’ P200U1-3 RJ
0410174-020 11’10” – 14’9” P200U1-3 RJ FSA
0410174-021 14’10” – 19’3” P200U1-3 RJ FSA

Impacted Red Jacket AG Fixed Length STP Final Assemblies 60Hz

HP Part Number Length Model Number Red Jacket AG Fixed Length STP Final Assemblies 60Hz
3/4 0410166-011 11’1” – 14’ AGP75S1 RJ
0410166-012 14’1” – 18’6” AGP75S1 RJ
0410166-029 11’3” – 14’2” AGP75S1 RJ FSA
0410166-030 14’3” – 18’8” AGP75S1 RJ FSA
1.5 0410173-011 11’4” – 14’3” AGP150S1 RJ
0410173-012 14’4” – 18’9” AGP150S1 RJ
0410173-029 11’6” – 14’5” AGP150S1 RJ FSA
0410173-030 14’6” – 18’11” AGP150S1 RJ FSA
1.5 – High Pressure 0410175-011 11’4” – 14’3” X3AGP150S1 RJ
0410175-012 14’4” – 18’9” X3AGP150S1 RJ
0410175-029 11’7” – 14’6” X3AGP150S1 RJ FSA
0410175-030 14’7” – 19’ X3AGP150S1 RJ FSA
2 – Low Pressure 0410174-065 11’7” – 14’6” AGPL200S1-3 RJ
0410174-066 14’7″ – 19′ AGPL200S1-3 RJ
0410174-071 11’10” – 19’9” AGPL200S1-3 RJ FSA
0410174-072 14’10” – 19’3″ AGPL200S1-3 RJ FSA
2 0410174-011 11’7” – 14’6” AGP200S1-3 RJ
0410174-012 14’7” – 19’ AGP200S1-3 RJ
0410174-029 11’10” – 14’9” AGP200S1-3 RJ FSA
0410174-030 14’10” – 19’3” AGP200S1-3 RJ FSA

Impacted Red Jacket RA Fixed Length STP Final Assemblies 60Hz

HP Part Number Length Model Number Red Jacket RA Fixed Length STP Final Assemblies 60Hz
3/4 0410166-074 11’1” – 14’ AGP75S1 RA
0410166-075 14’1” – 18’6” AGP75S1 RA
0410166-077 11’3” – 14’2” AGP75S1 RA FSA
0410166-078 14’3” – 18’8” AGP75S1 RA FSA
1.5 0410173-074 11’4” – 14’3” AGP150S1 RA
0410173-075 14’4” – 18’9” AGP150S1 RA
0410173-077 11’6” – 14’5” AGP150S1 RA FSA
0410173-078 14’6” – 18’11” AGP150S1 RA FSA
1.5 – High Pressure 0410175-086 11’4” – 14’3” X3AGP150S1 RA
0410175-087 14’4” – 18’9” X3AGP150S1 RA
0410175-089 11’7” – 14’6” X3AGP150S1 RA FSA
0410175-090 14’7” – 19’ X3AGP150S1 RA FSA
2 – Low Pressure 0410174-074 11’7” – 14’6” AGPL200S1-3 RA
0410174-075 14’7″ – 19′ AGPL200S1-3 RA
0410174-077 11’10” – 19’9” AGPL200S1-3 RA FSA
0410174-078 14’10” – 19’3″ AGPL200S1-3 RA FSA
2 0410174-050 11’7” – 14’6” AGP200S1-3RA
0410174-051 14’7” – 19’ AGP200S1-3RA
0410174-053 11’10” – 14’9” AGP200S1-3RA FSA
0410174-054 14’10” – 19’3” AGP200S1-3RA FSA

We Are Here To Help

Please feel free to contact us at 1.800.451.4021 or Email Us with any questions or concerns pertaining to this End of Life .
We will work with you to ensure you are supported in this changing product line.


CLICK HERE TO FIND
Red Jacketon our web store!

And remember, if you can’t find what you are looking for, please feel free to contact us at 1.800.451.4021 or Email Us


The John W. Kennedy Company appreciates your business and continued support!

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JWK Web Store No Longer to Support Internet Explorer

Microsoft To End Support of Internet
Explorer 11 on June 15, 2022
RIP Internet Explorer

We received notification from our eCommerce provider that when Microsoft ends their support of Internet Explorer on June 15, 2022, they in turn will follow suit by ending support for Internet Explorer on June 23, 2022. That does not mean that Internet Explorer will stop working; it just means the browser will no longer be supported in the event you encounter any issues while using Internet Explorer. 


Microsoft is saying that most sites will continue on without interruption using their Microsoft Edge. If there are incompatible sites, Edge does allow for an Internet Explorer compatibility.

This is directly from the Microsoft site:

“Over the last year, you may have noticed our movement away from Internet Explorer (“IE”) support, such as an announcement of the end of IE support by Microsoft 365 online services (https://techcommunity.microsoft.com/t5/microsoft-365-blog/microsoft-365-apps-say-farewell-to-internet-explorer-11-and/ba-p/1591666) . Today, we are at the next stage of that journey: we are announcing that the future of Internet Explorer on Windows 10 is in Microsoft Edge. Not only is Microsoft Edge a faster, more secure and more modern browsing experience than Internet Explorer, but it is also able to address a key concern: compatibility for older, legacy websites and applications. Microsoft Edge has Internet Explorer mode (“IE mode”) built in, so you can access those legacy Internet Explorer-based websites and applications straight from Microsoft Edge. With Microsoft Edge capable of assuming this responsibility and more, the Internet Explorer 11 desktop application will be retired and go out of support on June 15, 2022, for certain versions of Windows 10.”


We’ll let you decide what works best for you and your organization.  We do not get many calls of people having browser compatibility issues.  Our eCommerce provider is recommending people switch to Google Chrome.  At this time, Chrome is the number one browser used by customers visiting our site but not the only one.

Here are the top 5 browsers used by those visiting our site in 2022 so far:
1. Chrome: 65%
2. Safari: 18%
3. Edge: 9%
4. Firefox: 5%
5. Samsung Internet: 1%


If you have any questions , please feel free to contact us at 1.800.451.4021 or Email Us !!


And don’t forget to check out our webstore!


The John W. Kennedy Company appreciates your business and continued support!

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Bravo Technical Service Bulletin: Installing New Construction Fittings in Cold Climates

Bravo LogoInstalling New Construction Fittings in Cold Climates

Bulletin Description

• Proper heat curing of epoxy in cold weather conditions.
• In weather conditions below 50°F, heat will be needed to cure epoxy used for the  installations of Bravo full body fittings and test reducers. However, do not heat the fitting above 150°F. Extremely high temps can damage entry fittings and cause test ports to leak.

Do not use NOV heat blankets directly on full body fittings. These greatly exceed the allowable installation temperature and will damage the fitting bodies as well as the test ports.


  • Recommendation: Sustain heat on the entire interior of sump until full cure cycle has been achieved.
  • Warning: Before applying heat make sure LEL ( Lower Explosive Limit) are measured and are at safe levels.
  • Tip: Use an IR temperature gauge to measure surface temperature of sump and fittings.

1) Pre-heat sump and fitting to a maximum of 150°F.
2) Pre-heat Bravo epoxy to a maximum of 100°F.
3) Apply Bravo epoxy to the fitting per installation guide.
4) Sustain temperature of fitting/adhesive following cure charts.
5) Do not move or adjust sumps or fittings during cure cycle.
6) Make sure the adhesive is fully cured before conducting a testing following epoxy manufacturers’ guidelines.


Click here to download the Bravo Technical Service Bulletin
Bravo Fitting Installation Technical Service Bulletin



You can also check out
Bravo YouTube Channelfor more product installation and preparation videos



If you have any questions , please feel free to contact us at 1.800.451.4021 or Email Us !!


The John W. Kennedy Company appreciates your business and continued support!

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Verifone MX915/925 Pin Pad Calibration

Verifone LogoGuide to Calibrate the
MX915/925 Pin Pads

1.  Power on device

2.  Press the 1, 5, and 9 buttons on the keypad simultaneously for 2 seconds.
    a. This step only needs to be performed if an application has been loaded to the device.

3.  Once the device displays the login menu, press the red “X Cancel” button.
    a.
Verifone MX915/925 Login Screen

4.  This will bring you to a menu where you are presented different options.

5.  Press option “2” for calibration option.

6.  DO NOT TOUCH SCREEN DURING CALIBRATION PROCESS.

7.  Once the calibration is done, press the green “O Enter” button to navigate back to the login menu.

8. From here, you can either reboot the device, or login and perform other functions.



If you have any questions about or problems with this procedure, please feel free to contact our Service Department at 1.800.451.4021 or Email Us !!


The John W. Kennedy Company appreciates your business and continued support!

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Veeder-Root: Updated HydrX™ Fuel Conditioning System Site Inspection Guide

HydrX™ Fuel Conditioning System
Site Inspection Guide Update

An updated version of the HydrX Fuel Conditioning System Site Inspection Guide (576047-355, Rev. E) is now available.  See the links below. This guide will help determine if the HydrX Fuel Conditioning System can be implemented into an existing fuel management system. Review and fill out this document in order to pinpoint the HydrX part numbers required. If any issues are encountered during your site inspection, please contact us by phone at 1.800.451.4021 or email us. Your completed Site Inspection Guide should be submitted to essentials@jwkemail.com.

IMPORTANT: Only Veeder-Root HydrX Certified Technicians are authorized to install this system.

If you have not already, enroll in the web-based Veeder-Root HydrX Install and Service Course. This 1-hour course prepares Veeder-Root ATG Certified Technicians to install and service the HydrX Fuel Conditioning System. Users will become familiarized with all primary components of the HydrX system, including: the Fuel Conditioner, Water Intake Device, Guide Tube, and Fuel Conditioning Controller.


Quick Links for Self-Enrollment

NOTE: You must sign up with Gilbarco Veeder-Root in order to enroll in the online training if you haven’t done so previously!

Course Link Class Link

Click here to learn more about HydrX System Requirements


Download the Inspection Guide here!
Veeder-Root Hydrx Inspection Guide


LOOKING FOR VEEDER-ROOT SYSTEMS & PARTS?

Well look no further – click on the Veeder-Root logo below to visit our web store, where we have hundreds of the most popular Veeder-Root items ready to buy in our webstore and if you can’t find it there, please contact us!
Veeder-Root logo


If you have any questions about HydrX or would like to receive a quote for HydrX or any other Veeder-Root system and/or parts , please feel free to contact us at 1-800-451-4021 or Email Us !!


The John W. Kennedy Company appreciates your business and continued support!

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OMNTEC Authorized Service Contractors Training 05/09/2022 11am EST

Omntec Logo

Join Omntec For Their Next Remote Web-Based Training

May 9, 2022 @ 11AM EST

REGISTRATION DEADLINE: May 2nd at 4PM
Don’t hesitate, register today!

CLICK HERE TO REGISTER FOR OMNTEC TRAINING

Omntec Proteus ATGsIf you have not been trained or need recertification on Omntec’s Proteus line, we strongly recommend attending one of their FREE training sessions.

OMNTEC’s FREE ASC training is a web-based course including an exam that can be completed at your own pace. The training presentation is live and hosted through Zoom. The course is roughly 2.5 hours long.

After you register you will receive an email with links to documents you can reference during the training session and the certification.

The Zoom meeting link will be sent out the Friday before the training session. Upon completion of both the training and exam, you will be provided a certificate and a wallet card that will be emailed directly to you.
Omntec Proteus ATG

Omntec logo
You can find Omntec products in our web store
John W Kennedy Company | Omntec SBI
Use our Proteus Shop By Image feature

Feel free to contact us at 1.800.238.1225 or Email Us with any further questions or to place an order!


The John W. Kennedy Company appreciates your business and continued support!

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Veeder-Root: Technical Support Notification – HydrX™ Installation Update

Preview in new tab

HydrX™ Installation Update

HydrX Installation Requirement

Prior to installing a HydrX Fuel Conditioning System, ensure all hardware is received and on site. Failure to install the system completely can result in diesel fuel releasing into the containment sump and creating a dangerous condition. If you feel you are missing parts or components, contact Veeder-Root Technical Support at +1.800.323.1799, before proceeding with the system installation.

IMPORTANT: Only Veeder-Root HydrX Certified Technicians are authorized to install this system.

If you have not already, enroll in the web-based Veeder-Root HydrX Install and Service Course. This 1-hour course prepares Veeder-Root ATG Certified Technicians to install and service the HydrX Fuel Conditioning System. Users will become familiarized with all primary components of the HydrX system, including: the Fuel Conditioner, Water Intake Device, Guide Tube, and Fuel Conditioning Controller.


Quick Links for Self-Enrollment

NOTE: You must sign up with Gilbarco Veeder-Root in order to enroll in the online training if you haven’t done so previously!

Course Link Class Link

Click here to learn more about HydrX System Requirements


Download the complete TSN here!
Veeder-Root TSN HydrX Installation


LOOKING FOR VEEDER-ROOT SYSTEMS & PARTS?

Well look no further – click on the Veeder-Root logo below to visit our web store, where we have hundreds of the most popular Veeder-Root items ready to buy in our webstore and if you can’t find it there, please contact us!
Veeder-Root logo


If you have any questions about HydrX or would like to receive a quote for HydrX or any other Veeder-Root system and/or parts , please feel free to contact us at 1-800-451-4021 or Email Us !!


The John W. Kennedy Company appreciates your business and continued support!

JWK USA Logo

Veeder-Root: Technical Support Notification TLS-450PLUS & TLS4 Series – iButton Obsolescence








TLS-450PLUS & TLS4 Series
iButton Obsolescence

Overview

As of March 2022, iButtons are no longer being used in consoles with software version 10.C or later. The software
features will be stored directly on the CPU Boards. The CPU Boards will still have a socket for the iButton but will have a “NOT USED” decal included (see image below).
IMPORTANT: The iButton is still needed for consoles with software version 10.B or prior.
Veeder-Root TLS iButton

All TLS-450PLUS & TLS4 Series Consoles

CPU Board Replacement
✏ Software version 10.C or later will no longer use the iButton.
✏ Software version 10.B or prior will continue to use the iButton and it must be moved to the new CPU.


iButton Replacement
Replacement iButtons are no longer available.
✏ TLS-450PLUS consoles with defective iButtons will require the new CPU and software version 10.C or later.
✏ TLS4 Series consoles with defective iButtons do not require replacing the CPU but must be upgraded to software version 10.C or later.


Migrating a TLS-450 to a TLS-450PLUS Console

Migration kits are no longer available for purchase. Last time buy was December 31, 2021. However, if you have a migration kit, follow these steps to migrate a TLS-450 to a TLS-450PLUS console.

1. Create a backup of the TLS-450 using the thumb drive provided in the kit.
2. Install the new CPU and SD card.

IMPORTANT: Do not move iButton to the new CPU.

3. Restore the TLS-450 back-up into the TLS-450PLUS.

Note: In some circumstances, a “Media Access Error” may occur but will clear once the database restore is complete.

Veeder-Root TLS450 to TLS450PLUS


Download the complete TSN here!Veeder-Root TLS-450PLUS & TLS4 Series – iButton Obsolescence


LOOKING FOR VEEDER-ROOT SYSTEMS & PARTS?

Well look no further – click on the Veeder-Root logo below to visit our web store, where we have hundreds of the most popular Veeder-Root items ready to buy in our webstore and if you can’t find it there, please contact us!
Veeder-Root logo


If you have any questions about TLS450 or would like to receive a quote for TLS450 Series or any other Veeder-Root system and/or parts , please feel free to contact us at 1-800-451-4021 or Email Us !!


The John W. Kennedy Company appreciates your business and continued support!

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Veeder-Root: Technical Support Notification TLS-450PLUS – Divider Plates








TLS-450PLUS – Divider Plates

Introduction

The TLS-450PLUS console must be installed per the TLS-450PLUS Site Prep and Installation Manual (577014-073) and the UL/cUL Control Drawing – TLS-450/8600 Consoles (331940-008). The console may not be modified in any way.  This includes drilling holes, cutting the metal and plastic walls or removing the divider plates located in the module bay.  Removing or modifying the divider plates can lead to the product or installation not being compliant with UL/cUL requirements. All three divider plates must be left in place in-between any of the four slots in the TLS-450PLUS console or TLS-XB Expansion Box.

IMPORTANT: Removing the divider plates can lead to electrical noise interference issues and violates UL/cUL and other licensing bodies.

Designated knockouts are the only approved wiring openings. As needed, knockouts can be removed to allow rigid
conduit to be connected to the console. Any unused positions where knockouts have been removed must be properly sealed, per the latest National Electric Code.


Installation Review

This example shows a clean installation.
TLS450Plus Divider Plates CORRECT Install
All wires exit the console and immediately enter a rigid conduit (not shown).

✅ In addition, the console has not been altered in any way; unused knock-outs have been left in place and the divider plates have not been removed (each module is physically separated with a metal plate).


This example shows an incorrect installation.

Veeder-Root TLS450PLUS Divider Plates INCORRECT Install
❌ The divider plate was removed between the two USM modules, in slots 2 and 3. This is against Veeder-Root’s installation requirements and violates the UL/cUL and other licensing bodies. The divider plate must remain in place and cannot be modified.

❌ All wires must be run through rigid conduit and can only be used in the module slot that the conduit is connected to.

Download the complete TSN here!
Veeder-Root TLS450PLUS Divider Plate Tech Notification


LOOKING FOR VEEDER-ROOT SYSTEMS & PARTS?

Well look no further – click on the Veeder-Root logo below to visit our web store, where we have hundreds of the most popular Veeder-Root items ready to buy in our webstore and if you can’t find it there, please contact us!
Veeder-Root logo


If you have any questions about TLS450 or would like to receive a quote for TLS450 Series or any other Veeder-Root system and/or parts , please feel free to contact us at 1-800-451-4021 or Email Us !!


The John W. Kennedy Company appreciates your business and continued support!

JWK USA Logo