Do you know that customers don’t like slow-flowing gas pumps? A gas station with inefficient fuel pumps causes long lines, which prompts potential customers to drive off.
Most people who encounter slow pumps will get frustrated and end fueling well before their tank is full.
Therefore, you must take measures to determine why your fuel pumps are slow and come up with solutions to increase the flow rate to avoid losing customers.
You can check out some great answers at Quora to identify why it takes so long for your gas station pumps to fill the gas. But we’ll save you the trouble by narrowing down the results.
Aside from catastrophic events and equipment failures, here are a few proven tips to improve the flow in gas stations and increase customer satisfaction:
Filters play a crucial role in maintaining the optimal flow. Ideally, you should replace them after every 250,000 to 350,000 gallons or twice a year.
Also, if you observe that your fuel pump flow rate has slowed down, you should get the filter replaced to improve the flow again.
Many gas station owners don’t pay attention to filter maintenance and use them beyond their efficient, useful life
As a result, they have to deal with slow pumps, which leads to dissatisfaction of customers.
Upgrade the station
If changing filters doesn’t resolve the problem, you may need to do some upgrades.
When did you last make upgrades to your station? If you are doing more volume these days than when your system was last upgraded, you may be letting dollars drive away because your station can’t meet the fueling demands of those pulling in.
Maybe your dispensers need upgrading, or your submersible pumps and or piping are undersized.
Upgrading your station, especially your pumps, is a big investment, so it’s important that you don’t compromise on the quality.
Choose a high-quality brand like Gilbarco and buy from a reputable fuel pump equipment supplier to get the best value for your money.
John W. Kennedy Company is a renowned service station equipment provider that offers top-quality gas station equipment and supplies, including EMV POS terminals and fuel pumps, at highly competitive prices. To find out more, call us at 1.1800.238.1225 or visit the online store to browse our products.