Tag Archives: Veeder-Root

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Software Release Version 10.B

  By BlogAdmin January 7, 2022 , , , , ,

Veeder-Root TLS-450PLUSSoftware Release Version 10.B
TLS-450PLUS and TLS4 Series Consoles

Purpose

This document announces the release of version 10.B software for the TLS-450PLUS and TLS4 series consoles.

Performance Enhancements

Intelligent Pump Control Reports
• Advanced Diagnostics Reporting for Intelligent Pump Control (IPC) for Red Jacket STPs. IPC collects statistical data from pump controllers that includes daily run time, start count, number of help requests, faults, fault counts, time in a fault condition, min/max/average (running) voltage and amperage.

Ongoing Improvements
• Version 10.B includes miscellaneous bug fixes and updates.

Software Upgrade Kit – TLS-450PLUS, TLS4 Series Consoles

Software upgrades are always free to download on the Veeder-Root website at veeder.com/us/software-downloads.

Software upgrades can also be ordered on a USB Flash drive at no charge by ordering the software kit part number
in the table below:

Part Number Description List Price
0330020–744 TLS–450PLUS, TLS4 Series Operating Software Upgrade No Charge

Documentation

Manual information is available at veeder.com/us/technical-document-library.

LOOKING FOR VEEDER-ROOT SYSTEMS & PARTS?

Well look no further – click on the Veeder-Root logo below to visit our web store, where we have hundreds of the most popular Veeder-Root items ready to buy in our webstore and if you can’t find it there, please contact us!
Veeder-Root logo

If you have any questions about this software release notification or would like to receive a quote for Veeder-Root systems and/or parts , please feel free to contact us at 1-800-451-4021 or Email Us with any further questions or inquiries.

The John W. Kennedy Company appreciates your business and continued support!

JWK USA Logo

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Mag Plus In-Tank Probe Installation Kits EOL Notification

  By BlogAdmin January 7, 2022 , , , , , ,

Mag Plus In-Tank Probe Installation Kits EOLMag Plus In-Tank Probe Installation Kits EOL

Veeder–Root is committed to providing the highest quality products and services to our customers. As the world leader in the development of fueling system technology, we view product End of Life (EOL) as part of the natural cycle that drives technology evolution.
Therefore, effective immediately we are obsoleting:
• All 3” float kits
• 2” float kits with cable lengths 10’ and 20’
• 4” float kits with cable lengths 10’ and 20’
If a 10’ or 20’ probe cable is required, the cable may be purchased as a spare part.
Due to lower demand of these installation kits, it is no longer feasible to support these going forward.

CLICK HERE to read the full Mag Plus In-Tank Probe Installation Kit EOL Notification

Veeder-Root Global Market
Transition Details

For customers currently using a 3” float kit, we recommend transitioning to a 2” float kit which is compatible with the Mag Plus Probe. Mag Plus Installation Kits will come standard with a 5’ cable. If a longer cable is required, it must be purchased separately.

CLICK HERE to read the full Mag Plus In-Tank Probe Installation Kit EOL Notification

LOOKING FOR VEEDER-ROOT SYSTEMS & PARTS?

Well look no further – click on the Veeder-Root logo below to visit our web store, where we have hundreds of the most popular Veeder-Root items ready to buy in our webstore and if you can’t find it there, please contact us!
Veeder-Root logo

If you have any questions about this EOL notification or would like to receive a quote for Veeder-Root systems and/or parts , please feel free to contact us at 1-800-451-4021 or Email Us with any further questions or inquiries.

The John W. Kennedy Company appreciates your business and continued support!

JWK USA Logo

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Veeder-Root Wireless Pressurized Line Leak Detection EOL Notification

  By BlogAdmin June 29, 2021 , , , , , ,

Wireless Pressurized Line Leak Detection (WPLLD)Wireless Pressurized Line Leak Detection (WPLLD) EOL

Back on may 10, 2021, Veeder-Root first announced the end of life for WPLLD systems and have just announced the same for WPLLD spare parts that will affect the global market.

Veeder-Root is recommending customers transition to the Digital Pressurized Line Leak Detection (DPLLD) system for those with or looking at the TLS4 series consoles and standard Pressurized Line Leak Detection (PLLD) for those with TLS-350 systems.Click on the link below to read the full notification and all systems and components that will be impacted.

CLICK HERE to read the full WPLLD EOL Notification!
Veeder-Root Global Markett

About DPLLD:

Digital Pressurized Line Leak Detection (DPLLD) provides 3.0 GPH hourly and optional 0.2 GPH and 0.1 GPH precision
line leak detection for the TLS-450PLUS.Veeder-Root Digital Pressurized Line Leak Detection (DPLLD)
Note: Reference End of Sale (EOS) – TLS-350 Series ATG Systems (5706047-391) for additional details on the TLS-350 Consoles and Spare Parts.

LOOKING FOR VEEDER-ROOT SYSTEMS & PARTS?

Well look no further – click on the Veeder-Root logo below to visit our web store, where we have hundreds of the most popular Veeder-Root items ready to buy in our webstore and if you can’t find it there, please contact us!
Veeder-Root logo

CLICK HERE to read the full WPLLD EOL Notification!

If you have any questions about this EOL notification or would like to receive a quote for DPLLD or PLLD , please feel free to contact us at 1-800-451-4021 or Email Us with any further questions or inquiries.

The John W. Kennedy Company appreciates your business and continued support!

JWK USA Logo

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If you’ve missed the EMV deadline, there’s still a way to get back on track.

  By BlogAdmin April 30, 2021 , , , ,

So You Missed the EMV Deadline, What Now?

At long last, the outdoor EMV deadline for the U.S. has passed, but that doesn’t mean the story is over yet.

From now on, chargebacks from fraud that occurs on unprotected forecourts are now the responsibility of the retailer, not the banks.

And despite multiple deadline delays, only half of fuel retailers (48 percent) have met the EMV compliance mandates by the April 17th, according to a new survey.

The right side of the graphic above splits retailers into three categories, but it’s the 25% of retailers who are “unsure” when they’ll complete their EMV upgrades that present the greatest challenges.

With limits on manpower, equipment, and hardware, those who didn’t plan ahead will now have to wait in line.

What Can You Do While You Wait?

Fraud MonitoringFirst, consider measures to limit the damage. Identify and prioritize sites that are in the areas most prone to fraud. Put those sites as close to the front of the line for upgrades as possible.

While not fool-proof, tamper-evident tape can help deter criminals, but experienced fraudsters know how to cover their tracks.

There are also fraud monitoring systems through Visa or other payment processers that send risky transactions inside the store to pay.

The most drastic option you can take is turning off your payment terminals at the fuel dispenser altogether, forcing customers to pay inside on EMV protected PIN pads. The problem here is that the loss in business from inconvenienced customers may cost more than the potential fraud.

Missed EMV Deadline
Read about the potential losses that unprotected businesses should expect with the liability shift here.

The Bottom Line

Fraud liability has shifted, but the plan of action remains the same. If you haven’t started your upgrade process yet, contact us as soon as possible. We have financing options and EMV discounts available.

EMV Behind The Eight BallDoes EMV currently have you behind the eight ball?

We are here to help with equipment and financing options!!

Feel free to call us at 1.800.451.4021 or email us using the link below:
EMAIL US

The John W. Kennedy Company appreciates your business and continued support!

JWK USA Logo

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Passport Point-of-Sale: Tips & Tricks for your POS

  By BlogAdmin April 23, 2021 , , , ,

Passport® Point-of-Sale: Powerful. Robust. User-friendly.

Passport®POS PX60We could easily spend a month of Sundays and then some going over the features of the Passport Point-of-Sale system. Without a doubt one of, if not the most robust POS system on the market for cstore fuel retailers. And the support provided by Gilbarco Veeder-Root and their network of authorized dealers and service providers, including yours truly, the John W Kennedy Company matches the system’s capabilities. Not only do we at the Kennedy Company offer factory certified service for Passport, but we train others to become certified technicians as well as customized training for system end users.

But it doesn’t end there. Matter of fact, that’s just the beginning.  There is so much support, it is tough to keep up with listing it all.  Some of the best online resources available are the Passport Tips and Tricks videos for managers, cashiers and even Express Lane Self-Checkout!  Cool, eh?!?

Click on the links below.
Not only will you have access to these videos but very handy reference cards that can be downloaded and printed!!
These are just a few of the videos. There are many more videos to explore once you click on the links!

CASHIER INSTRUCTIONS
BALANCE PREPAY CLOSE THE TILL
CLOSE THE TILLCLOSE THE TILL
CONDUCT A TILL AUDITCONDUCT A TILL AUDIT

MANAGER INSTRUCTIONS
CHANGE FUEL PRICESCHANGE FUEL PRICES

 
CREATE RESTRICTION GROUPSCREATE RESTRICTION GROUPS
DIGITAL ADSDIGITAL ADS

EXPRESS LANE SELF-CHECKOUT INSTRUCTIONS
ADD ITEMS TO TRANSACTIONADD ITEMS TO TRANSACTION
ATTENDANT AUDIO ALARMATTENDANT AUDIO ALARM
AUTHORIZE AGE RESTRICTED ITEMAUTHORIZE AGE RESTRICTED ITEM

Do you have any more questions about Gilbarco Veeder-Root Passport POS system or require service? Feel free to call us at 1.800.451.4021 or email us using the link below:
EMAIL US

The John W. Kennedy Company appreciates your business and continued support!

JWK USA Logo

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Combat Corrosion: Is Water Hiding in Your Fueling System?

  By BlogAdmin February 19, 2021 , , , , ,

Is Water Hiding in Your Fueling System?

Is Water Hiding in Your Fuel?

Veeder-Root

Operators of gas stations have a lot on their minds, and the water within their fueling system may seem like a low priority, but there are many reasons to consider water as a serious threat that needs to be removed.

The primary issue is that water, fuel and bacteria, are the three common components that combine to create a corrosive environment around fueling systems. In sump spaces water is often combined with ethanol vapors as the catalyst for microbial growth, but in-tank corrosion is more likely to happen with ultra-low sulfur diesels or biodiesels.

Hidden Below the Surface

Of the three common components, water is the easiest to address but first you need know where it’s hiding.

Many underground storage tanks have magnetostrictive probes with separate water detection floats (1), but they require a minimum water level of ¾” in the probe area to go into alarm. This is great for identifying a catastrophic breech of the tanks integrity but less effective for identifying water that as slowly accumulated below that threshold over time.

Depending on the tilt of your tank there could be stagnate water at the lowest point of your tank (2) that could be a breeding ground for bacteria.
Is Water Hiding

Identifying Water is Key

When microbial growth feeds on components of the fuel, biomass then settles in the water at the bottom of the tank and creates the acidic environment that leads to corrosion. The key to avoiding tank corrosion is identifying the water in the tank and removing it. Once water is removed, one of the common components of the equation is gone and the environment is no longer corrosive.

Learn more about fuel system corrosion, indicators of it, and its impact.

hydrx install

Register for the HydrX Fuel Conditioning System Webinar

This webinar will discuss how the Veeder-Root HydrX Fuel Conditioning System combats in-tank corrosion by eliminating one of the key drivers of microbial growth.

REGISTER NOW!

If you have any questions or would like to purchase Veeder-Root and Red Jacket Products, visit us online at www.johnwkennedyco.com or call us at 1.800.451.4021.

The John W. Kennedy Company appreciates your business and continued support!
JWK USA Logo

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Behind the scenes of filling up: How do gas stations ensure fuel isn’t leaking?

  By BlogAdmin February 5, 2021 , , , , , , , ,

This is Veeder-Root’s fourth article in their series on what actually happens when you fill up at a gas station. Read the others here:
Behind the Scenes of Filling Up:
1. How Does it Work?
2. Gaining Approval and Getting Started
3. How does the fuel actually get to the nozzle?
.
Veeder-Root

With so much fuel passing through a gas station’s fueling system, how do they ensure that fuel isn’t leaking?

For decades now, the Environmental Protection Agency has enforced regulations that require gas stations to prove they aren’t leaking fuel into the ground or the water supply, and there are a number of ways the gas station can meet the requirements. 

But beyond the regulations, fuel costs money – it’s the single most expensive inventory item for gas stations – and leaks or other fuel losses are costly! 

Managing Compliance

Once you’re done filling up, there is an entire monitoring system at the gas station that tests the fuel lines for any potential leaks and monitors important spaces around the site to ensure they’re dry. This system is called an automatic tank gauging system which includes a console, like the TLS-450PLUS ATG, series of sensors throughout the gas station, and probes in the underground fuel tanks. 

The automatic tank gauge system has many functions at a gas station, but at its core it provides the owner and store operator with reports that prove the site isn’t leaking fuel and provides the fuel inventory data needed to run the station. These reports are provided to EPA inspectors to ensure gas stations are complying with the regulations.

Fixing Issues Immediately

It’s important to have the appropriate reports, but leaks must be addressed in real time, and that is where the ATG console is also working like a security system for the fuel site.  

When an issue is detected in the fueling system, the TLS-450PLUS ATG records a condition result and generates an audible and visual alarm for the store operator. Employees at the site can then follow their protocol for addressing the issue.  

The guiding principle is ensuring that the gas station is safe for customers and meeting regulations. 

What’s Next?

Next week, we’re discussing how the TLS-450PLUS ATG gives C-Store owners and operators the business data they need to correctly manage their inventory. 

You can find more information on every step of the process here. 

 

If you have any questions or would like to purchase Veeder-Root and Red Jacket Products, visit us online at www.johnwkennedyco.com or call us at 1.800.451.4021.

The John W. Kennedy Company appreciates your business and continued support!
JWK USA Logo

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Behind the scenes of filling up: How does the fuel actually get to the nozzle?

  By BlogAdmin January 29, 2021 , , , , ,

This is Veeder-Root’s third article in their series on what actually happens when you fill up at a gas station. Read the first article here. and the second article here.
Veeder-Root

Imagine you’re at a gas station and you’ve started a transaction at a dispenser. Maybe you’ve never given it another thought, but how does the fuel actually get to the nozzle?

The answer is that fuel is pumped up from an underground storage tank via a submersible turbine pump and through the fuel lines to your dispenser nozzle.

The submersible turbine pump is the powerful unsung hero of the fueling system. These pumps have two main components; a packer manifold which is in the sump space and a Unitized Motor Pump (UMP) that sits down in the tank.

Starting the Flow

  1. During a transaction, the packer manifold receives the signal and activates the UMP.Fuel Drawn Into Pump
  2. The UMP starts spinning and that rotational energy creates pressure and moves fuel up through the pump.Fuel Flows into UMP
  3. The fuel flows up through the column pipe to the packer manifold.Fuel Flows up the Column
  4. Fuel enters the packer manifold and goes through a check valve, which is used to keep pressure in the lines, before being discharged into to the fuel lines. Fuel enters packer manifold

Keeping Track

While it’s dispensing fuel to your vehicle, the dispenser is keeping track of exactly what you’ve pumped and how much that costs. Once you’re done, there are a series of signals that are managed through the automatic tank gauge and control boxes that turn off the STP and finish the transaction.  

If using a TLS-450PLUS Automatic Tank Gauge paired with Electronic PLLD, then station operators can also monitor line pressure during the dispense to ensure that system isn’t leaking and meets release detection requirements.

What’s Next?

Next week, we’re discussing how the TLS-450PLUS ATG makes sure the fueling system is free from leaks and compliant with regulatory requirements.

You can find more information on every step of the process here.

 

If you have any questions or would like to purchase Veeder-Root and Red Jacket Products, visit us online at www.johnwkennedyco.com or call us at 1.800.451.4021.

The John W. Kennedy Company appreciates your business and continued support!
JWK USA Logo

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Behind The Scenes Of Filling Up: Gaining Approval and Getting Started

  By BlogAdmin January 22, 2021 , , , ,

This is Veeder-Root’s second article in their series on what actually happens when you fill up at a gas station. Read the first article here.
Veeder-Root

Most people don’t know this, but a gas station’s fuel dispenser is connected to three primary pieces of equipment that help it run a fueling transaction:

  1. Point-of-Sale System
  2. Red Jacket® ISOTROL™ 1-8 Control Box
  3. TLS-450PLUS Automatic Tank Gauge

These three pieces of equipment make up the system that manage the transaction, calculate inventory data, and facilitate the pumping of the fuel.

The Gate Keeper

When you lift the handle and start a transaction at the dispenser, nothing happens without the Point-of-Sale System approving it. This is because a POS system must authorize a sale to allow next steps to happen.  

The authorization can be done manually by an attendant at the gas station or it can be set to pre-authorization.  

Manual authorization means that someone on site must approve all transactions prior to any dispensing. If you’ve ever been at a site where an attendant must pump all gas, this is likely an instance where they’re using the manual settings. 

In instances of pre-authorization, the POS system allows a transaction to happen once the payment, usually credit or prepaid fuel card, is approved. If you have ever gone to a 24-hour site that is unattended, this is set to pre-approval. 

In either case, the Point-of-Sale System is providing a gate keeper function in the fueling transaction to make sure that only approved fuel dispenses happen. 

Sending the Signal

Now that we know the transaction is authorized, the dispenser will reset the displays and get ready to dispense fuel.  

In order to create the pressure needed in the fuel lines to dispense it, the Red Jacket® Submersible Turbine Pump will need to be activated.  

This is done when the dispenser signals the other key equipment in the process, the ISOTROL 1-8 Control Box, which notifies the TLS-450PLUS ATG. At that point the ATG sends a relay signal to the Red Jacket IQ Smart Control to start the Red Jacket STP and create pressure in the fueling lines.

Now What? 

Next week, we’re discussing how the fuel is pumped from the tank and to the dispenser, including the different modes available. 

You can find more information on every step of the process here. 

If you have any questions or would like to purchase Veeder-Root and Red Jacket Products, visit us online at www.johnwkennedyco.com or call us at 1.800.451.4021.

The John W. Kennedy Company appreciates your business and continued support!
JWK USA Logo

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How Does it Work? Behind the Scenes of Filling Up

  By BlogAdmin January 13, 2021 , , ,

Veeder-Root

For most people, getting gas for their vehicle is an unavoidable, routine part of life. We do it because we have to do it.  

And while we all know how to operate a gas pump, most don’t realize that there’s a symphony of sensors and probes working together to keep the fuel flowing safely and efficiently. 

Today, we’re tackling the first piece of the fueling process, activating the dispenser.

Car Fill Up

Gas Pump vs. Fuel Dispenser 

Yes, there is a big difference between gas pumps and fuel dispensers, even though people use the words interchangeably. 

Some countries use gas pumps, which use a pumping device inside the unit to create suction. The pump pulls fuel out of the storage tank and dispenses it through the product lines and nozzles. 

In North America, we use fuel dispensers. These units work on a pressurized system using a submersible turbine pump immersed in the underground storage tanks to deliver fuel to the dispenser. 

Activating the Dispenser 

So what really happens? The customer pulls up to the dispenser, starts a transaction using a Point-of-Sale system like Passport®, removes the nozzle, and selects a grade.  

A signal is sent to the Red Jacket® ISOTROL™ 1-8 Control Box. The control box isolates signals from the dispensers, and protects against wiring shorts and phasing issues.  

The ISOTROL notifies the TLS-450PLUS Automatic Tank Gauge to activate the  Red Jacket® IQ Smart Control Box and submersible turbine pump. 

Now What? 

Next week, we’re breaking down the authorization process and how Veeder-Root’s integrated site solutions work together to provide a safe and seamless consumer experience at the gas station. 

You can find more information on every step of the process here.

If you have any questions or would like to purchase Veeder-Root and Red Jacket Products, visit us online at www.johnwkennedyco.com or call us at 1.800.451.4021.

 
 

The John W. Kennedy Company appreciates your business and continued support!
JWK USA Logo