Veeder-Root: Technical Support Notification TLS-450PLUS – Divider Plates

TLS-450PLUS – Divider Plates

Introduction

The TLS-450PLUS console must be installed per the TLS-450PLUS Site Prep and Installation Manual (577014-073) and the UL/cUL Control Drawing – TLS-450/8600 Consoles (331940-008). The console may not be modified in any way.  This includes drilling holes, cutting the metal and plastic walls or removing the divider plates located in the module bay.  Removing or modifying the divider plates can lead to the product or installation not being compliant with UL/cUL requirements. All three divider plates must be left in place in-between any of the four slots in the TLS-450PLUS console or TLS-XB Expansion Box.

IMPORTANT: Removing the divider plates can lead to electrical noise interference issues and violates UL/cUL and other licensing bodies.

Designated knockouts are the only approved wiring openings. As needed, knockouts can be removed to allow rigid
conduit to be connected to the console. Any unused positions where knockouts have been removed must be properly sealed, per the latest National Electric Code.


Installation Review

This example shows a clean installation.
TLS450Plus Divider Plates CORRECT Install
All wires exit the console and immediately enter a rigid conduit (not shown).

✅ In addition, the console has not been altered in any way; unused knock-outs have been left in place and the divider plates have not been removed (each module is physically separated with a metal plate).


This example shows an incorrect installation.

Veeder-Root TLS450PLUS Divider Plates INCORRECT Install
❌ The divider plate was removed between the two USM modules, in slots 2 and 3. This is against Veeder-Root’s installation requirements and violates the UL/cUL and other licensing bodies. The divider plate must remain in place and cannot be modified.

❌ All wires must be run through rigid conduit and can only be used in the module slot that the conduit is connected to.

Download the complete TSN here!
Veeder-Root TLS450PLUS Divider Plate Tech Notification


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Well look no further – click on the Veeder-Root logo below to visit our web store, where we have hundreds of the most popular Veeder-Root items ready to buy in our webstore and if you can’t find it there, please contact us!
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If you have any questions about TLS450 or would like to receive a quote for TLS450 Series or any other Veeder-Root system and/or parts , please feel free to contact us at 1-800-451-4021 or Email Us !!


The John W. Kennedy Company appreciates your business and continued support!

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Gilbarco Veeder-Root: Pumps offline? Here’s how to fix it.

Seeing red circles, yellow triangles, or both in the forecourt display of your Passport®??

Your fuel dispensers may be offline or stalled.

Before you call the Help Desk, try rebooting the dispenser from your Passport! Here’s how:

View and Download the Reference Card

Passport Pumps Offline Reference Card

Passport Point-of-Sale: Tips & Tricks for your POS

Looking for some quick online guidance, tips and tricks for your Passport POS? Click on the image below to get video help with instructions for cashiers, managers and self-checkout! There are also links to view and download reference cards to create a nice library to access in moments.

Passport Point-of-Sale: Tips & Tricks for your POS


Looking for Gilbarco equipment? Click on the links below to visit our web store :

Pumps & Dispensers
Passport Point of Sale
Gilbarco Passport Point of Sale
Forecourt Payment Options
Gilbarco Forecourt Payment Options
Forecourt Merchandising
Gilbarco Forecourt Merchandising Options

Click here to search all Gilbarco equipment and parts listed in our web store.


Feel free to contact us at 1.800.238.1225 or Email Us with any further questions or to place an order!


The John W. Kennedy Company appreciates your business and continued support!

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Top 4 New Year’s Resolutions for C-Store Owners in 2022

Gilbarco Veeder-Root Top 4 New Year's Resolutions for C-Store Owners in 2022 We are almost one month into 2022… have you made a plan to achieve your goals?

If not, here’s a refresher on what you should be doing this year:


According to a study, 64% of us will apparently abandon our New Year’s resolutions within a month, so we thought we’d share some new ideas to replace the ones you didn’t quite keep up with. 

Here are some resolutions that fuel and convenience retailers need to add to their list for 2022. 

NEXT-LEVEL CX 

Take your customer experience to the next level this year. The modern customer experience demands a frictionless shopping experience from fill-up to checkout. Here are three ways to up your CX game: 

1. Whether you need help with staffing or long lines, Passport® Express Lane™ is one of the most cost-effective solutions to optimize your operations. Committing to a self-checkout strategy is the first step in creating next-level CX. Express Lane gives everyone, including managers, employees, and customers – more flexibility. 

2. Express Ordering is another smart solution that helps c-stores set themselves apart with fresh food options. By automating the ordering process, Express Ordering puts the consumer in control – driving increased loyalty and upsell opportunities. 

3. Every store’s customer data needs to be secure. Passport POS and Encore® 700 S fuel dispensers come EMV-ready and PCI-certified out of the box to ensure your customers’ private information stays secure.  

DEFinite ADVANTAGE

Demand for diesel exhaust fluid is rising. The percentage of DEF pumps in the overall automotive DEF supply mode increased from 14% in 2011 to 40% in 2019, according to market research firm Reportlinker.

This is due to more stringent environmental regulations and the manufacturing of new DEF-compatible vehicles that are replacing the old ones.

For retailers with Gilbarco’s Encore S fuel dispensers or later, the DEF equipment cabinet(s) can be added left or right oriented or on either side of the fueling position, allowing for even more convenience and create loyalty with your diesel customer base.

COMBAT CORROSION

Now is the perfect time to commit to quality fuel. Part of that commitment means protecting your underground storage tanks.

The Veeder-Root HydrX Fuel Conditioning System combats in-tank corrosion by providing continuous water removal within diesel underground storage tanks. The system’s unique design removes water from the lowest point in the tank, preventing water from stagnating on the tank bottom and breeding microbial contaminants. The integrated filtration removes entrained water, rust, sand, and microbial particulate from the fuel, polishing it before returning clean fuel back to the tank.

Learn how the HydrX Fuel Conditioning System prevents corrosion from eating away at the bottom line for Cumberland Farms.

LEVEL UP YOUR ATG

And finally, resolve to upgrade your automatic tank gauge to the industry’s latest, most reliable ATG equipment with the TLS-450PLUS and Central Device Management (CDM).

The TLS-450PLUS console provides an expanded, advanced feature set at a lower price point than the TLS-350 console without needing to replace your probes or sensors. It also unlocks compatibility with other solutions like HydrX.

CDM is a server-based software package to manage your entire network of sites, ensuring your ATG consoles are always up to date with the latest features and security updates.

THE BOTTOM LINE

For 2022 and beyond, focus on solutions that make your operations more frictionless, efficient, secure, and connected.

Whether it’s on the forecourt, underneath it, or in the cloud, Gilbarco Veeder-Root is the only solutions provider that covers every area of your fuel and convenience business. As your partner for what’s next, let’s see if we can help you beat the stats and keep your new year’s resolution.


If you have any questions or would like to receive a quote for any of the systems and equipment mentioned above, please contact us at 1.800.238.1225 or Email Us.


Looking for Gilbarco or Veeder-Root equipment? Click on the links below to visit our web store :

Pumps & Dispensers
Passport Point of Sale
Gilbarco Passport Point of Sale
Forecourt Payment Options
Gilbarco Forecourt Payment Options
Forecourt Merchandising
Gilbarco Forecourt Merchandising Options

Click here to search all Gilbarco equipment and parts listed in our web store.


Click here to findVeeder-Root logosystems and parts in our web store


Feel free to contact us at 1.800.238.1225 or Email Us with any further questions or to place an order!


The John W. Kennedy Company appreciates your business and continued support!

JWK USA Logo

Veeder-Root: TLS4 Series Security Settings

TLS4 Series

Technical Support Notification

TLS4 Series Security Settings

Overview

The TLS4 Series consoles come with security features allowing for greater protection and control of access to the Automatic Tank Gauge. Features such as configurable user access and segmented network ports help ensure both network and front-panel security.

This update covers:

  • User and Roles Admin
    • Create User Accounts
    • Custom Roles
  • System Security
    • Front Panel Security
    • Serial Command Port (TCP/IP Interface)
    • SSH Port
    • Serial Command Over SSH
    • HTTPS Port
    • User Admin Via Web
  • Router and Network Switch

User & Roles Admin

Create User Accounts & Custom RolesCreate User Accounts

All TLS4 Series consoles come preconfigured with three roles: Administrator, Operator and Regulator. Additional custom roles can be programmed.

Menu –> System Administration –> Roles Admin

Administrator: This role gives full access to the console – including the ability to create new roles and users.

Operator: This role allows the user to view and generate reports and perform certain manual functions, such as starting a manual line or tank test.

Regulator: This role allows the user to print and view console reports.

Note: Users assigned to the Regulator role cannot be deleted.

To add a Custom role, select Actions –> Add New Role

The Custom role allows each individual screen to be viewable, editable or not accessible. For example, in Setup under the Automatic Events section, each option can be customized:

Veeder-Root strongly recommends creating an Administrator account with a unique password. This will disable the default username and password.

Note: When using the Plus View or Remote View apps, the same login credentials are used.


Security

System SecuritySecurity Settings

The TLS4 Series consoles have optional security features to enhance protection in addition to front panel security that requires a username and password, when enabled.

Front Panel Security: When disabled, all users can access all screens with no password required. When enabled, users must login with a password to gain access to the screens they’re allowed to view.

Serial Command Port (TCP/IP Interface): When disabled, the console will not accept any serial commands sent through a telnet session.

Note: This will not block all traffic on the TCP/IP port. It will only block serial commands.

SSH Port: When disabled, all traffic on the SSH port will be blocked.

Serial Command Over SSH: For the SSH Public Keys feature to work, this port and the SSH port must be enabled. By default, this port is disabled.

HTTPS Port (Web Access): When disabled, all traffic on the HTTPS port will be blocked. This will prevent access to the web portal, and the Plus View and Remote View apps.

User Admin via Web: When disabled, the System Administration screens will be blocked from the web portal – access to these two screens will only be available on the console’s front panel.

Router or Network Switch

Most routers or network switches have additional features allowing ports to be enabled or disabled. Contact device manufacturers or internet service providers (ISPs) for more information.


Download the TLS4 TSN HereVeeder-Root TLS4 TSN


LOOKING FOR VEEDER-ROOT SYSTEMS & PARTS?

Well look no further – click on the Veeder-Root logo below to visit our web store, where we have hundreds of the most popular Veeder-Root items ready to buy in our webstore and if you can’t find it there, please contact us!
Veeder-Root logo


If you have any questions about TLS4 Series or would like to receive a quote for TLS4 Series or any other Veeder-Root system and/or parts , please feel free to contact us at 1-800-451-4021 or Email Us with any further questions or inquiries.


The John W. Kennedy Company appreciates your business and continued support!

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Veeder Root: HYDRX Fuel Conditioning System


LOOKING FOR VEEDER-ROOT SYSTEMS & PARTS?

Well look no further – click on the Veeder-Root logo below to visit our web store, where we have hundreds of the most popular Veeder-Root items ready to buy in our webstore and if you can’t find it there, please contact us!
Veeder-Root logo


If you have any questions about HydrX or would like to receive a quote for HydrX or any other Veeder-Root system and/or parts , please feel free to contact us at 1-800-451-4021 or Email Us with any further questions or inquiries.


The John W. Kennedy Company appreciates your business and continued support!

JWK USA Logo

Software Release Version 10.B

Veeder-Root TLS-450PLUSSoftware Release Version 10.B
TLS-450PLUS and TLS4 Series Consoles

Purpose

This document announces the release of version 10.B software for the TLS-450PLUS and TLS4 series consoles.

Performance Enhancements

Intelligent Pump Control Reports
• Advanced Diagnostics Reporting for Intelligent Pump Control (IPC) for Red Jacket STPs. IPC collects statistical data from pump controllers that includes daily run time, start count, number of help requests, faults, fault counts, time in a fault condition, min/max/average (running) voltage and amperage.

Ongoing Improvements
• Version 10.B includes miscellaneous bug fixes and updates.

Software Upgrade Kit – TLS-450PLUS, TLS4 Series Consoles

Software upgrades are always free to download on the Veeder-Root website at veeder.com/us/software-downloads.

Software upgrades can also be ordered on a USB Flash drive at no charge by ordering the software kit part number
in the table below:

Part Number Description List Price
0330020744 TLS450PLUS, TLS4 Series Operating Software Upgrade No Charge

Documentation

Manual information is available at veeder.com/us/technical-document-library.


LOOKING FOR VEEDER-ROOT SYSTEMS & PARTS?

Well look no further – click on the Veeder-Root logo below to visit our web store, where we have hundreds of the most popular Veeder-Root items ready to buy in our webstore and if you can’t find it there, please contact us!
Veeder-Root logo


If you have any questions about this software release notification or would like to receive a quote for Veeder-Root systems and/or parts , please feel free to contact us at 1-800-451-4021 or Email Us with any further questions or inquiries.


The John W. Kennedy Company appreciates your business and continued support!

JWK USA Logo

Mag Plus In-Tank Probe Installation Kits EOL Notification

Mag Plus In-Tank Probe Installation Kits EOLMag Plus In-Tank Probe Installation Kits EOL

VeederRoot is committed to providing the highest quality products and services to our customers. As the world leader in the development of fueling system technology, we view product End of Life (EOL) as part of the natural cycle that drives technology evolution.
Therefore, effective immediately we are obsoleting:
All 3” float kits
2” float kits with cable lengths 10’ and 20’
4” float kits with cable lengths 10’ and 20’
If a 10’ or 20’ probe cable is required, the cable may be purchased as a spare part.
Due to lower demand of these installation kits, it is no longer feasible to support these going forward.


CLICK HERE to read the full Mag Plus In-Tank Probe Installation Kit EOL Notification


Veeder-Root Global Market
Transition Details

For customers currently using a 3” float kit, we recommend transitioning to a 2” float kit which is compatible with the Mag Plus Probe. Mag Plus Installation Kits will come standard with a 5’ cable. If a longer cable is required, it must be purchased separately.


CLICK HERE to read the full Mag Plus In-Tank Probe Installation Kit EOL Notification


LOOKING FOR VEEDER-ROOT SYSTEMS & PARTS?

Well look no further – click on the Veeder-Root logo below to visit our web store, where we have hundreds of the most popular Veeder-Root items ready to buy in our webstore and if you can’t find it there, please contact us!
Veeder-Root logo


If you have any questions about this EOL notification or would like to receive a quote for Veeder-Root systems and/or parts , please feel free to contact us at 1-800-451-4021 or Email Us with any further questions or inquiries.


The John W. Kennedy Company appreciates your business and continued support!

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We Are Now Authorized TO Sell Gilbarco Passport Point Of Sale Systems NATIONWIDE!

Gilbarco Passport Point of Sale SystemPassport Coast-to-Coast

The John W. Kennedy Company is happy to announce that we can now sell the Gilbarco Passport Point of Sale System nationwide, along with the add-on Self Checkout and Food Service solutions.


Looking for Gilbarco equipment? Click on the links below to visit our web store :

Pumps & Dispensers
Passport Point of Sale
Gilbarco Passport Point of Sale
Forecourt Payment Options
Gilbarco Forecourt Payment Options
Forecourt Merchandising
Gilbarco Forecourt Merchandising Options

Click here to search all Gilbarco equipment and parts listed in our web store.


Feel free to contact us at please call us at 1.800.238.1225 or Email Us with any further questions or to place an order!


The John W. Kennedy Company appreciates your business and continued support!

JWK USA Logo

Is Water In Your Fuel System Causing Corrosion?

Veeder-Root logoTake the Veeder-Root our quick quiz to assess the factors affecting your risk for underground storage tank corrosion.

Is water in your fuel system causing corrosion?
TAKE THE QUIZ NOW!


Find Veeder-Root products in our Web Store!Veeder-Root TLS-450PLUS

Have any questions or would like to receive a quote for HydrX? Can’t find the Veeder-Root you are looking for?  No problem! Please feel free to contact us at 1-800-451-4021 or Email Us with any further questions or inquiries.


The John W. Kennedy Company appreciates your business and continued support!

JWK USA Logo

Veeder-Root Wireless Pressurized Line Leak Detection EOL Notification

Wireless Pressurized Line Leak Detection (WPLLD)Wireless Pressurized Line Leak Detection (WPLLD) EOL

Back on may 10, 2021, Veeder-Root first announced the end of life for WPLLD systems and have just announced the same for WPLLD spare parts that will affect the global market.

Veeder-Root is recommending customers transition to the Digital Pressurized Line Leak Detection (DPLLD) system for those with or looking at the TLS4 series consoles and standard Pressurized Line Leak Detection (PLLD) for those with TLS-350 systems.Click on the link below to read the full notification and all systems and components that will be impacted.

CLICK HERE to read the full WPLLD EOL Notification!
Veeder-Root Global Markett

About DPLLD:

Digital Pressurized Line Leak Detection (DPLLD) provides 3.0 GPH hourly and optional 0.2 GPH and 0.1 GPH precision
line leak detection for the TLS-450PLUS.Veeder-Root Digital Pressurized Line Leak Detection (DPLLD)
Note: Reference End of Sale (EOS) – TLS-350 Series ATG Systems (5706047-391) for additional details on the TLS-350 Consoles and Spare Parts.

LOOKING FOR VEEDER-ROOT SYSTEMS & PARTS?

Well look no further – click on the Veeder-Root logo below to visit our web store, where we have hundreds of the most popular Veeder-Root items ready to buy in our webstore and if you can’t find it there, please contact us!
Veeder-Root logo

CLICK HERE to read the full WPLLD EOL Notification!


If you have any questions about this EOL notification or would like to receive a quote for DPLLD or PLLD , please feel free to contact us at 1-800-451-4021 or Email Us with any further questions or inquiries.


The John W. Kennedy Company appreciates your business and continued support!

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