Behind the scenes of filling up: How does the fuel actually get to the nozzle?

This is Veeder-Root’s third article in their series on what actually happens when you fill up at a gas station. Read the first article here. and the second article here.
Veeder-Root

Imagine you’re at a gas station and you’ve started a transaction at a dispenser. Maybe you’ve never given it another thought, but how does the fuel actually get to the nozzle?

The answer is that fuel is pumped up from an underground storage tank via a submersible turbine pump and through the fuel lines to your dispenser nozzle.

The submersible turbine pump is the powerful unsung hero of the fueling system. These pumps have two main components; a packer manifold which is in the sump space and a Unitized Motor Pump (UMP) that sits down in the tank.

Starting the Flow

  1. During a transaction, the packer manifold receives the signal and activates the UMP.Fuel Drawn Into Pump
  2. The UMP starts spinning and that rotational energy creates pressure and moves fuel up through the pump.Fuel Flows into UMP
  3. The fuel flows up through the column pipe to the packer manifold.Fuel Flows up the Column
  4. Fuel enters the packer manifold and goes through a check valve, which is used to keep pressure in the lines, before being discharged into to the fuel lines. Fuel enters packer manifold

Keeping Track

While it’s dispensing fuel to your vehicle, the dispenser is keeping track of exactly what you’ve pumped and how much that costs. Once you’re done, there are a series of signals that are managed through the automatic tank gauge and control boxes that turn off the STP and finish the transaction.  

If using a TLS-450PLUS Automatic Tank Gauge paired with Electronic PLLD, then station operators can also monitor line pressure during the dispense to ensure that system isn’t leaking and meets release detection requirements.

What’s Next?

Next week, we’re discussing how the TLS-450PLUS ATG makes sure the fueling system is free from leaks and compliant with regulatory requirements.

You can find more information on every step of the process here.

 

If you have any questions or would like to purchase Veeder-Root and Red Jacket Products, visit us online at www.johnwkennedyco.com or call us at 1.800.451.4021.

The John W. Kennedy Company appreciates your business and continued support!
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Behind The Scenes Of Filling Up: Gaining Approval and Getting Started

This is Veeder-Root’s second article in their series on what actually happens when you fill up at a gas station. Read the first article here.
Veeder-Root

Most people don’t know this, but a gas station’s fuel dispenser is connected to three primary pieces of equipment that help it run a fueling transaction:

  1. Point-of-Sale System
  2. Red Jacket® ISOTROL™ 1-8 Control Box
  3. TLS-450PLUS Automatic Tank Gauge

These three pieces of equipment make up the system that manage the transaction, calculate inventory data, and facilitate the pumping of the fuel.

The Gate Keeper

When you lift the handle and start a transaction at the dispenser, nothing happens without the Point-of-Sale System approving it. This is because a POS system must authorize a sale to allow next steps to happen.  

The authorization can be done manually by an attendant at the gas station or it can be set to pre-authorization.  

Manual authorization means that someone on site must approve all transactions prior to any dispensing. If you’ve ever been at a site where an attendant must pump all gas, this is likely an instance where they’re using the manual settings. 

In instances of pre-authorization, the POS system allows a transaction to happen once the payment, usually credit or prepaid fuel card, is approved. If you have ever gone to a 24-hour site that is unattended, this is set to pre-approval. 

In either case, the Point-of-Sale System is providing a gate keeper function in the fueling transaction to make sure that only approved fuel dispenses happen. 

Sending the Signal

Now that we know the transaction is authorized, the dispenser will reset the displays and get ready to dispense fuel.  

In order to create the pressure needed in the fuel lines to dispense it, the Red Jacket® Submersible Turbine Pump will need to be activated.  

This is done when the dispenser signals the other key equipment in the process, the ISOTROL 1-8 Control Box, which notifies the TLS-450PLUS ATG. At that point the ATG sends a relay signal to the Red Jacket IQ Smart Control to start the Red Jacket STP and create pressure in the fueling lines.

Now What? 

Next week, we’re discussing how the fuel is pumped from the tank and to the dispenser, including the different modes available. 

You can find more information on every step of the process here

If you have any questions or would like to purchase Veeder-Root and Red Jacket Products, visit us online at www.johnwkennedyco.com or call us at 1.800.451.4021.

The John W. Kennedy Company appreciates your business and continued support!
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It’s Time To Upgrade Your Passport® POS Operating System

GoodbyeWindows 7 Logo Windows 7!

Gilbarco’s Passport® Point-of-Sale (POS) System software versions 12.03 and prior utilize Windows 7 as the operating system (OS).

Microsoft is ending support of Windows 7* and will no longer provide:
  • Software Updates
  • Application Patches
  • Security Updates
  • Technical Support

Gilbarco Veeder-RootHow this affects your Passport POS System

Your Passport POS System will continue to function, but your operating system (OS) Combo/Server will not be optimized or receive updates.

Introducing Windows 10 Logo Windows 10

Windows 10 operating system is now required with all Passport POS systems and is included beginning with version 20.

Windows 10 provides Better Performance with Solid-State Drives (SSD)
• 75% FASTER reboots
• 60% FASTER data backups
• Handle 30% MORE transactions per hour without seeing authorization times start to increase
• FASTER installation of upgrades

Improved Security
Upgrading to the latest Passport POS System hardware with Windows 10 OS, assures you’ll have the most secure, robust POS solution that minimizes the risk of security or data breaches.

The risks of not upgrading to Windows 10 Logo Windows 10

  • Passport POS Systems running on Windows 7 are at high risk of not being Payment Card Industry Data Security Standard (PCI DSS) compliant.*
  • The Payment Card Industry (PCI) Security Standards Council requires all merchants processing cardholder data to use systems that are still supported by their respective OS vendors or have a plan to migrate to the new system if it is not yet available.

PLEASE CALL US AT 1.800.451.4021 FOR MORE INFORMATION AND ORDERING DETAILS.

PX60 Combo/Server – Running Windows 7 Professional Operating System, Microsoft Support Ended January 2020*. All other Passport devices (EDH/Client) – Running Windows 7 POS Embedded Operating System – Microsoft Support Ends October 2021*.
* New patches, feature enhancements, and security updates will not be released for Windows 7 after this date, work with your Qualified Security Assessor (QSA) on your plan to maintain PCI compliance.

Identifying YOUR Passport® POS Hardware & Upgrade Package

This simple guide will help you select the specific Gilbarco Passport POS Software Version 20 package designed to work seamlessly with Windows 10.

Passport®POS PX51/PX52

Passport® POS PX51/PX52

Purchase an upgrade to PX60 Combo, Server or Client, or Passport Edge running Version 20 or higher with Windows 10
Windows 10 cannot be installed on PX51 or PX52 model systems.

Enhanced Dispenser Hub1EDH1 - Hub2EDH2

Enhanced Dispenser Hub 1 EDH1/Hub 2 EDH2

Purchase an EDH2 with Version 20 or higher with Windows 10 to replace EDH1
Purchase an EDH2 Version 20 or higher Windows 10 Upgrade Kit

Passport®POS PX60

Passport® POS PX60

Purchase a Combo, Server, or Client Version 20 or higher Windows 10 Upgrade Kit

Passport®Express Lane Self-Checkout

Passport® Express Lane Self-Checkout

Purchase a Client Version 20 or higher Windows 10 Upgrade Kit

Passport®Edge POS

Passport® Edge POS

Purchase a PS65 EDGE Server Version 20 or higher Windows 10 Upgrade Kit
Passport EDGE Subscription customers will receive kits at no charge per their subscription agreement.

PLEASE CALL US AT 1.800.451.4021 FOR MORE INFORMATION AND ORDERING DETAILS.

Looking for Gilbarco equipment? Click on the links below to visit our web store :

Pumps & Dispensers
Passport Point of Sale
Gilbarco Passport Point of Sale
Forecourt Payment Options
Gilbarco Forecourt Payment Options
Forecourt Merchandising
Gilbarco Forecourt Merchandising Options

Click here to search all Gilbarco equipment and parts listed in our web store.

Please do not hesitate to contact us with any of your EMV questions, concerns or to place an order by calling 1.800.451.4021 or visit us online at johnwkennedyco.com for all your petroleum equipment needs.

The John W. Kennedy Company appreciates your business and continued support!

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Gilbarco Veeder-Root: What’s In A Name? Choose Gilbarco, The Industry Standard!

Dependability

Fueling and convenience store equipment and technology manufacturing is our ONLY business, and has been for 155 years. We’ll always be here when you need us – today, tomorrow, and years to come.

Largest Install Base

With more than 720,000 fueling positions, we have the largest installed base of UL certified and approved fueling points in North America.

Integrated Ecosystems

Whatever Point-of-Sale system you have, Gilbarco has a solution that will seamlessly integrate with it—no need for expensive modifications.

Future Proof

The Encore 700 S dispenser and FlexPay IV payment platform– better together, and the better investment for your business.

Outdoor EMV Solution

Why risk your EMV compliance to anyone but the biggest and the best?

Gilbarco Veeder-Root ENCORE 700 Fuel Dispenser

1. Proven Design

Gilbarco’s field-proven Encore® 700 S series comes with a familiar ATM-style customer interface, a full range of alternative fuel options, and the industry’s most comprehensive warranty.

2. Enhanced Upgradable Security

You’ll benefit from Gilbarco’s global EMV® leadership and experience, including the largest install base of EMV® fueling pay points in North America.

3. Superior Merchandising Improves Profits

Encore® 700 S gives you field-proven tools to inform, persuade, and motivate your fuel customers to come inside your store and buy higher-margin goods.

4. Platform for Continued Growth

Encore® 700 S provides a strong foundation for growth with powerful, future-ready electronics to support your innovation needs, such as mobile payments, loyalty, merchandising and other applications.

Trust the numbers

155+

Years of Operation

720K +

Gilbarco Fueling Positions

350K +

EMV-capable CRINDS

3K +

Certified Service Contractors

Looking for Gilbarco equipment? Click on the links below to visit our web store :

Pumps & Dispensers
Passport Point of Sale
Gilbarco Passport Point of Sale
Forecourt Payment Options
Gilbarco Forecourt Payment Options
Forecourt Merchandising
Gilbarco Forecourt Merchandising Options

Click here to search all Gilbarco equipment and parts listed in our web store.

 

Please do not hesitate to contact us with any of your EMV questions, concerns or to place an order by calling 1.800.451.4021 or visit us online at johnwkennedyco.com for all your petroleum equipment needs.

The John W. Kennedy Company appreciates your business and continued support!

 

JWK USA Logo

Beat The October 2020 EMV Deadline With Huge Savings From Gilbarco Veeder-Root

Thousands in savings for Independent Sites

Beat the October 2020 EMV deadline with huge savings from Gilbarco Veeder-Root.

Please note: While we are authorized to sell genuine Gilbarco replacement boards and parts nationwide, we are NOT authorized to sell equipment or kit sides beyond our Gilbarco PMA distributor agreement. If you have any questions about Gilbarco parts or equipment, feel free to contact us at 1.800.451.4021.

These Packages are Easy Steps to Instant Savings

  1. Purchase Via the John W. Kennedy CompanyDispensers and Passport must be on the same purchase order by 11/15/20
  2. Rebate Request & Commission – We fill out “Rebate Request Form” and commission equipment.

 

Your C-store, powered by Gilbarco.

Gilbarco Encore 700 & Passport

Independent stations save $10,000 when you bundle 4 or more Gilbarco’s Encore® 700S dispensers with a new Passport® Point-of-Sale or $7,500 when you bundle 4 or more Gilbarco’s Encore® 700S dispensers with a Passport® trade-up.

Exclusive Dispenser + Passport Package

The Encore® 700 S is the industry’s most durable and proven fuel dispenser, paired with the industry’s fastest growing POS solution, Passport,® Gilbarco has designed a package to future-proof your business while giving you the lowest total cost of ownership. The exclusive Shell package E700 S dispensers come standard with FlexPay™ IV CRIND with full EMV and PCI PED certification. The CRIND comes with a FlexPay™ Hybrid Card Reader that accepts both magnetic stripe cards and EMV chip cards to provide your customers protection through data encryption as well as innovative physical security features. Gilbarco’s Passport® Point of Sale System has industry-leading security and functionality. No POS system offers more runway to keep your business up and running longer.

 

 

Gilbarco Veeder-Root Encore 700 & Passport Edge

 

Independent gas stations save an additional $4,500 per site when you bundle 2-5 Gilbarco’s Encore® 700S dispensers with the simple and intuitive tablet Passport® EDGE

Exclusive Dispenser + Passport EDGE Package

The Encore® 700 S is the industry’s most durable and proven fuel dispenser, paired with the industry’s fastest growing POS solution, Passport,®  Gilbarco has designed a package to future-proof your business while giving you the lowest total cost of ownership.  The exclusive Shell package E700 S dispensers come standard with FlexPay™ IV CRIND with full EMV and PCI PED certification. The CRIND comes with a FlexPay™ Hybrid Card Reader that accepts both magnetic stripe cards and EMV chip cards to provide your customers protection through data encryption as well as innovative physical security features.

Encore® 700 S Included Features
5.7″ Color Screen Included
Option to upgrade to 10.4″ Color Screen With 8-year ATV Agreement
Contactless Card Reader Included
DCM Included
Catlow Hanging Hardware Included
Option to upgrade to ERGO 75 Nozzles $55 per nozzle | 2 year warranty
Brand Image Included
Passport EDGE Pricing
Single Cashier Workstation Monthly Subscription $249 Dual Cashier Workstation Monthly Subscription $299
Optional Installation Monthly Pricing $70 Optional Installation Monthly Pricing $70
Total Monthly Subscription Price + Install  $319 Total Monthly Subscription Price + Install  $369

 

Your store, at your fingertips.

Gilbarco Passport

Independent Marketers save up to $7,000 when switching to Gilbarco’s industry-leading c-store POS or save over $1,400 when upgrading your current Passport.

 

The Passport® Point Of Sale system provides you with the tools you need to grow, control, and track your business. With the richest third-party interfaces on the market, an easy-to-use touch screen, accurate reporting features, and reliable service, you can stay on top of your c-store POS transactions while being guaranteed expert support if you need it.

 

Exclusive Passport® PackageGilbarco Passport Edge

Gilbarco’s Passport® Point of Sale System is the fuel and c-store industry’s fastest growing POS solution. Passport® is designed to future-proof your business while giving you the lowest total cost of ownership. With industry-leading security and functionality, no POS system offers more runway to keep your business up and running longer.

Passport® Included Features

Base Applications Modules Included
Option to upgrade to Enhanced Store Module Pricing via Distributor
Employee Management Module Included
Option to upgrade to Enhanced Card Services Module Pricing via Distributor
Advanced Merchandising Module Included
Option to upgrade to Enhanced Loyalty Module Pricing via Distributor
Carwash Module Included
Play at Pump Module Included
Passport PSO Plus Coverage Included- 1st year

And Remember These Easy Steps to Instant Savings for The Above Packages

  1. Purchase Via the John W. Kennedy CompanyDispensers and Passport must be on the same purchase order by 11/15/20!!
  2. Rebate Request & Commission – We fill out “Rebate Request Form” and commission equipment.

 

There are also available offers for branded locations as well.  So don’t hesitate to contact us at 1.800.451.4021!

Please note: While we are authorized to sell genuine Gilbarco replacement boards and parts nationwide, we are NOT authorized to sell equipment or kit sides beyond our Gilbarco PMA distributor agreement. If you have any questions about Gilbarco parts or equipment, feel free to contact us at 1.800.451.4021.

And of course, the John W. Kennedy Company is here to help with your migration by offering you the best options from the leader in EMV Forecourt and Point Of Sale technology:
Gilbarco Veeder-RootClick on the images below to get an overview of some of your options
:

Pumps & Dispensers
Passport Point of Sale
Gilbarco Passport Point of Sale
Forecourt Payment Options
Gilbarco Forecourt Payment Options
Forecourt Merchandising
Gilbarco Forecourt Merchandising Options

To learn even more about Gilbarco EMV Product and Upgrade Options, call us at 1.800.451.4021

 

The John W. Kennedy Company appreciates your business and continued support!

 

JWK USA Logo

More On EMV From Our Friends At Petroleum Processing Solutions

Petroleum Processing Solutions logoWith all merchants who accept credit cards facing the impending shift to the EMV standards, our partners at Petroleum Processing Solutions will be providing us with some helpful information to guide you through the EMV mine field of equipment, processing standards and requirements all will face in the next few years.

About EMVCo

EMV Chip CardEMVCo is a worldwide group comprised of six member organizations (American Express, Discover, JCB, MasterCard, UnionPay, and Visa) and supported by numerous banks, vendors, and other industry stakeholders who act as associates.  Among these associates, EMVCo is managed by a Board of Managers and an Executive Committee, as well as various Working Groups.  Their goal is to facilitate the most secure payment transactions possible through utilizing and evolving the EMV Specifications through processes such as card and terminal evaluation, security evaluation, and management of interoperability issues.

8 FAQs About EMV Cards

PPS EMV article 1Since the shift began towards EMV began here in America a year and a half ago, vendors and industry professionals have had to implement a great deal of new technology and processes into their businesses.  Because it is an ongoing process, many questions are often asked about EMV, including what makes them more secure than traditional cards, how they are used, if “card-dipping” is the only way to use them, whether or not they will require a PIN, who will be liable for costs in the event of fraud, whether or not the shift EMV is complete, if an EMV card will work at a retailer not yet supporting the technology, and if an EMV card can be used while traveling outside the country.

Living with EMV

PPS EMV article 2Introducing EMV technology has come with its fair share of challenges and difficulties.  According to industry professionals, certain trends have been established, and from these trends, the course of the payment industry can be speculated going forward.  Among these findings are that most customers have chip cards in their possession, and that more stores will be accepting them in 2017.  As well, chip cards have been found to reduce counterfeit fraud and protect the card’s magnetic stripe (while they remain), and thanks to using data from the previous year and a half to improve the technology, transactions using the chip are now much faster and easier.  In addition, the loud beeping noises from EMV terminals are not likely to be necessary anymore.  Also, while ATM card skimming fraud saw a rise in activity during 2016, upgraded ATMs compatible with EMV technology should deter further card skimming.

Understanding Liability Shift

As EMV becomes the standard in payment processing technology, having the technology capable of accepting chip cards will no longer be an option for merchants.  As of now, magnetic stripes are still accepted as the transition continues, but businesses that do not support the more secure EMV transactions could pay a heavy cost in the event of fraudulent transactions.  As of October 1, 2015, a global POS counterfeit fraud liability shift went into effect in the United States, which holds that merchants that are not EMV certified are liable for any fraud resulting from a transaction with a customer in possession of a chip-enabled card.

If you would like to learn more about EMV and/or Petroleum Processing Solutions, contact us at (800) 451-4021.

 

The John W. Kennedy Company appreciates your business and continued support!

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