Passport Product Alert: Okidata Laser Printer – Troubleshooting Tip

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Paper-Jam-Office-Space

Are you experiencing excessive paper jams with the Okidata Laser Report Printer? If so, this may be caused by the use of recycled printer paper – Use of this type of paper will cause excessive jams that may damage the printer. Many recycled papers are not designed for laser printers and do not meet the minimum specifications for laser printer paper.

Recommendation:
If you are using recycled paper, the TRAY 1 MEDIA TYPE in the MEDIA MENU should be set to RECYCLE. Use only recycled paper specific for laser printers that does not exceed 50% post-consumer content.

Feel free to contact us at 1.800.451.4021 with any questions.


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