Future’s gas and petrol service stations look a lot different from today’s facilities. Service station owners also need to stay updated on current and future industry trends to create a distinguished brand image.
Over the last ten years, the fuel retail industry has undergone a dramatic transition. We’ve come a long way from highly populated service stations. Today, fuel stations are more about digitalization, self-service, and convenience.
Not to forget, the fuel industry has undeniably been one of the most resilient markets during the pandemic. It experienced a significant demand but still managed to bounce back using the right techniques and customer experience.
Innovation has allowed many fuel station owners to manage their facilities by acquiring advanced service station equipment, software support, and other digital resources. Consequentially, the industry’s revenue contribution has significantly soared.
Let’s talk about some of the major trends in the service station market.
1. High Involvement of Artificial Intelligence (AI), Machine Learning (ML), Cloud & Internet of Things (IoT)
Savvy customers need smart services and products. Adopting the right tech is your answer to standing out in the crowd. More service station owners are trying to deploy smart tech such as artificial intelligence, machine learning, and Internet of Things to enhance their offerings’ value.
Coupled with IoT, POS system, fuel management systems, auto tank gauges, and decals, these tech solutions have proven quite successful in the fuel retail industry. Fuel service stations can use big data to analyze customer needs and responses. Gauging your customer needs is the ultimate way to improve your service portfolio and ranking. This can also help you curate personalized, effective sales strategies to earn profits.
Another noteworthy trend we’re noticing is the introduction of 4G and new 5G connectivity solutions. This can enhance the internal communication at gas stations, allowing employees to reduce downtime and offer easy and smooth on-premises solutions.
2. Legacy Hardware Replaced with Advanced Alternative
Service station customers have become very tech-savvy. In addition to high-quality fuel for their vehicles, they also look for smart, digital solutions at service stations. This is why you should get rid of legacy, old-school payment systems.
We offer advanced, high-quality fuel POS systems, smart LED lighting solutions, and pump controller systems to help service stations revamp their customer experience. We also provide complete hardware and installation support to help you unify data, upgrade stations and track progress.
Contact the Leading Supplier to Petroleum Industry in East Providence
If you want to enhance your service station’s hardware with new gas pump equipment, decals, intercoms, island accessories, and manholes, contact us today!
Our expansive range of branded petrol and gas station equipment includes Gilbarco equipment, EVO Fueling systems, 3M intercoms, Red Jacket Pumps, and more.
We also stock Containment Entry Fittings, Flexible Entry Boot, Power Management Equipment, and station safety equipment at the best rates. Check out our stock specials here or talk to our live representative at (800) 451-4021 right away!