Report: ‘Tens of Thousands of Dollars’ in Monthly Losses Expected for Retailers without Outdoor EMV

Gilbarco Veeder-Root

The following is a re-post of the original article by Gilbarco Veeder-Root that can be read here.
Skipping on EMV? Don’t Say We Didn’t Warn You…

Businesses that go without EMV on their forecourts should expect damaging monthly losses and no site is immune, according to a new fraud report.

Even relatively small gas station operators can now expect ‘tens of thousands of dollars’ in fraud losses monthly for each station once the EMV liability shift goes into effect in April 2021.

We have previously detailed the painful process of getting hit with a chargeback and the criminal system in which fuel thieves operate. These new numbers mirror the harsh reality of waiting to upgrade or skipping it altogether.

Via Digital Transactions:

In an example offered by Mercator, an operator with 12 locations spread evenly among areas deemed be low-, medium-, and high-risk, would face fraud liability totaling $17,315 per store over 12 months, or $207,783 overall. “This could change dramatically depending on the risk position of each station, and it should be noted that Mercator’s calculation takes a decidedly conservative approach,” said Tim Sloane, vice president of payments innovation at Marlborough, Mass.-based Mercator, in a statement.

The new outdoor EMV deadline will be April 17, 2021. If you haven’t begun your outdoor EMV upgrade, we strongly suggest contacting us as soon as possible at 1.800.451.4021.

 

You can find more information with Gilbarco’s Quick EMV Migration Guide and even more resources here.

EMV Resources for C-Stores & Gas Stations

Looking for Gilbarco equipment? Click on the links below to visit our web store :

Pumps & Dispensers
Passport Point of Sale
Gilbarco Passport Point of Sale
Forecourt Payment Options
Gilbarco Forecourt Payment Options
Forecourt Merchandising
Gilbarco Forecourt Merchandising Options

Click here to search all Gilbarco equipment and parts listed in our web store.

 

Please do not hesitate to contact us with any of your EMV questions, concerns or to place an order by calling 1.800.451.4021 or visit us online at johnwkennedyco.com for all your petroleum equipment needs.

The John W. Kennedy Company appreciates your business and continued support!

 

JWK USA Logo

“Think Beyond the Deadline”: 5 Tips for Retailers Navigating the New EMV Deadline

Gilbarco Veeder-Root

The following is a repost of the original June 16, 2020 article that appears on Gilbarco’s blog.Gilbarco Veeder-Root Encore 700 & Passport Edge

In the wake of the latest EMV deadline delay, the views of industry analysts are lining up.

The latest one echoes Chris Whitley, Gilbarco VP of Sales and Marketing: the pressure is still on.

Beyond tips or advice, retailers might also need consider the following warnings as well. Read the full article from CS News here.

 

Here are some of the pulled highlights:

1. Consider the Costs

“Based on recent reports from retailers, some major card processors are considering charging retainer fees of up to $50,000 to cover expected fraud liability for operators that do not upgrade by the deadline.”

 

2. Don’t Count on Additional Deadline Shifts

“Regardless of the final deadline date, retailers have a lot of progress to make and an inevitably limited timeframe. Proceeding promptly is the best course of action.”

 

3. Start Now

“Whether or not an operator expects to be ready by the current deadline, getting plans in motion now will save hassle and money in the long run.”

 

4. Turn to Experts for Help

Gilbarco has “created a certification to support their specific EMV programs, designating managed network services providers (MNSPs) that are familiar with deploying and servicing their EMV compliant hardware and software.”

 

5. Think Beyond the Deadline

“While meeting the EMV transition deadline may feel like a sprint to the finish line, upgrading POS security is just one aspect of network transformation that can help petroleum retailers thrive. View EMV transition as a beginning, not an end.”

The new outdoor EMV deadline will be April 17, 2021. If you haven’t begun your outdoor EMV upgrade, we strongly suggest contacting your local Gilbarco distributor as soon as possible.

You can find more information with Gilbarco Veeder-Root’s Quick EMV Migration Guide.

 

Looking for Gilbarco equipment? Click on the links below to visit our web store :

Pumps & Dispensers
Passport Point of Sale
Gilbarco Passport Point of Sale
Forecourt Payment Options
Gilbarco Forecourt Payment Options
Forecourt Merchandising
Gilbarco Forecourt Merchandising Options

Click here to search all Gilbarco equipment and parts listed in our web store.

 

Please do not hesitate to contact us with any of your EMV questions, concerns or to place an order by calling 1.800.451.4021 or visit us online at johnwkennedyco.com for all your petroleum equipment needs.

The John W. Kennedy Company appreciates your business and continued support!

 

JWK USA Logo

Hired a new employee? Congratulations!

Gilbarco Veeder-Root

Setting up new employees on the Passport POS is easy!

As we cautiously emerge from the current crisis, C-stores are on hiring sprees. You might even be training new team members right now.  This week’s featured video on the Passport® Resource Center is all about setting up new employees.



 


Gilbarco Veeder-Root Passport Resource Center

 

Use the Gilbarco Veeder-Root resource center to give your cashier teams a crash course too!

 

Send them to the Passport Resource Center, to learn new tips and tricks to make transactions even faster.


 

Other Available Resources:

ARTICLES
Gas Pump SafetyGAS PUMP
SAFETY
POS SafetyPOS
SAFETY
Gilbarco Veeder-Root Commitment To SafetyGVR COMMITMENT
TO SAFETY
VIDEOS
PRINTABLES
Dispenser Cleaning Guide For Retailers POS Cleaning Guide Dispenser Cleaning Guide For Consumers

Looking for Gilbarco equipment?  Click on the links below to visit our web store :

Pumps & Dispensers
Passport Point of Sale
Gilbarco Passport Point of Sale
Forecourt Payment Options
Gilbarco Forecourt Payment Options
Forecourt Merchandising
Gilbarco Forecourt Merchandising Options

Click here to search all Gilbarco equipment and parts listed in our web store.

 

Please do not hesitate to contact us with any questions or to place an order at 1.800.451.4021 or visit us online at johnwkennedyco.com for all your petroleum equipment needs.

The John W. Kennedy Company appreciates your business and continued support!

 

JWK USA Logo

EMV DEADLINE DELAYED Until April 2021! But Retailers Advised To Stay On Schedule

EMV Delayed

EMV Deadline Moved To April 2021

Earlier this month, Visa and several other leading credit card issuers announced that they will delay the October 2020 EMV liability shift to April 17, 2021 due to complications caused by the worldwide coronavirus pandemic.

In a May 4th article that appeared on convenience.org, it states Visa had initially declined NACS request to delay as it was still monitoring the situation. NACS had requested a new deadline be set after the crisis passed and market forces could be reevaluated but Visa moved forward with setting a new deadline of April 17, 2021.

The six-month cushion will benefit retailers in varying ways, some greater than others, depending on their progress towards EMV compliance. For those that have the ball rolling, the delay may eliminate their lapse in compliance, keeping their businesses safe from fraud chargebacks. Retailers that haven’t started will still experience a gap in fraud liability protection.

“Most Gilbarco distributors suggest placing orders sooner rather than later,” said Chris Whitley – Gilbarco Vice President, Sales and Marketing. “Getting on a distributor’s schedule now will help that retailer understand how much the new delay really benefits their business.”

Meanwhile—despite the recent announcement of the EMV deadline delay—many retailers are staying the course, despite the commercial disruption posed by COVID-19. Businesses that already put their EMV plans in motion are now seeing the fruits of their preparations – even during the pandemic.

You can read more from Gilbarco’s blog here or the NACS article here.

And of course, the John W. Kennedy Company is here to help with your migration by offering you the best options from the leader in EMV Forecourt and Point Of Sale technology:
Gilbarco Veeder-RootClick on the images below to get an overview of some of your options
:

Pumps & Dispensers
Passport Point of Sale
Gilbarco Passport Point of Sale
Forecourt Payment Options
Gilbarco Forecourt Payment Options
Forecourt Merchandising
Gilbarco Forecourt Merchandising Options

To learn even more about Gilbarco EMV Product and Upgrade Options, call us at 1.800.451.4021

The John W. Kennedy Company appreciates your business and continued support!

 

JWK USA Logo

Beat The October 2020 EMV Deadline With Huge Savings From Gilbarco Veeder-Root

Thousands in savings for Independent Sites

Beat the October 2020 EMV deadline with huge savings from Gilbarco Veeder-Root.

Please note: While we are authorized to sell genuine Gilbarco replacement boards and parts nationwide, we are NOT authorized to sell equipment or kit sides beyond our Gilbarco PMA distributor agreement. If you have any questions about Gilbarco parts or equipment, feel free to contact us at 1.800.451.4021.

These Packages are Easy Steps to Instant Savings

  1. Purchase Via the John W. Kennedy CompanyDispensers and Passport must be on the same purchase order by 11/15/20
  2. Rebate Request & Commission – We fill out “Rebate Request Form” and commission equipment.

 

Your C-store, powered by Gilbarco.

Gilbarco Encore 700 & Passport

Independent stations save $10,000 when you bundle 4 or more Gilbarco’s Encore® 700S dispensers with a new Passport® Point-of-Sale or $7,500 when you bundle 4 or more Gilbarco’s Encore® 700S dispensers with a Passport® trade-up.

Exclusive Dispenser + Passport Package

The Encore® 700 S is the industry’s most durable and proven fuel dispenser, paired with the industry’s fastest growing POS solution, Passport,® Gilbarco has designed a package to future-proof your business while giving you the lowest total cost of ownership. The exclusive Shell package E700 S dispensers come standard with FlexPay™ IV CRIND with full EMV and PCI PED certification. The CRIND comes with a FlexPay™ Hybrid Card Reader that accepts both magnetic stripe cards and EMV chip cards to provide your customers protection through data encryption as well as innovative physical security features. Gilbarco’s Passport® Point of Sale System has industry-leading security and functionality. No POS system offers more runway to keep your business up and running longer.

 

 

Gilbarco Veeder-Root Encore 700 & Passport Edge

 

Independent gas stations save an additional $4,500 per site when you bundle 2-5 Gilbarco’s Encore® 700S dispensers with the simple and intuitive tablet Passport® EDGE

Exclusive Dispenser + Passport EDGE Package

The Encore® 700 S is the industry’s most durable and proven fuel dispenser, paired with the industry’s fastest growing POS solution, Passport,®  Gilbarco has designed a package to future-proof your business while giving you the lowest total cost of ownership.  The exclusive Shell package E700 S dispensers come standard with FlexPay™ IV CRIND with full EMV and PCI PED certification. The CRIND comes with a FlexPay™ Hybrid Card Reader that accepts both magnetic stripe cards and EMV chip cards to provide your customers protection through data encryption as well as innovative physical security features.

Encore® 700 S Included Features
5.7″ Color Screen Included
Option to upgrade to 10.4″ Color Screen With 8-year ATV Agreement
Contactless Card Reader Included
DCM Included
Catlow Hanging Hardware Included
Option to upgrade to ERGO 75 Nozzles $55 per nozzle | 2 year warranty
Brand Image Included
Passport EDGE Pricing
Single Cashier Workstation Monthly Subscription $249 Dual Cashier Workstation Monthly Subscription $299
Optional Installation Monthly Pricing $70 Optional Installation Monthly Pricing $70
Total Monthly Subscription Price + Install  $319 Total Monthly Subscription Price + Install  $369

 

Your store, at your fingertips.

Gilbarco Passport

Independent Marketers save up to $7,000 when switching to Gilbarco’s industry-leading c-store POS or save over $1,400 when upgrading your current Passport.

 

The Passport® Point Of Sale system provides you with the tools you need to grow, control, and track your business. With the richest third-party interfaces on the market, an easy-to-use touch screen, accurate reporting features, and reliable service, you can stay on top of your c-store POS transactions while being guaranteed expert support if you need it.

 

Exclusive Passport® PackageGilbarco Passport Edge

Gilbarco’s Passport® Point of Sale System is the fuel and c-store industry’s fastest growing POS solution. Passport® is designed to future-proof your business while giving you the lowest total cost of ownership. With industry-leading security and functionality, no POS system offers more runway to keep your business up and running longer.

Passport® Included Features

Base Applications Modules Included
Option to upgrade to Enhanced Store Module Pricing via Distributor
Employee Management Module Included
Option to upgrade to Enhanced Card Services Module Pricing via Distributor
Advanced Merchandising Module Included
Option to upgrade to Enhanced Loyalty Module Pricing via Distributor
Carwash Module Included
Play at Pump Module Included
Passport PSO Plus Coverage Included- 1st year

And Remember These Easy Steps to Instant Savings for The Above Packages

  1. Purchase Via the John W. Kennedy CompanyDispensers and Passport must be on the same purchase order by 11/15/20!!
  2. Rebate Request & Commission – We fill out “Rebate Request Form” and commission equipment.

 

There are also available offers for branded locations as well.  So don’t hesitate to contact us at 1.800.451.4021!

Please note: While we are authorized to sell genuine Gilbarco replacement boards and parts nationwide, we are NOT authorized to sell equipment or kit sides beyond our Gilbarco PMA distributor agreement. If you have any questions about Gilbarco parts or equipment, feel free to contact us at 1.800.451.4021.

And of course, the John W. Kennedy Company is here to help with your migration by offering you the best options from the leader in EMV Forecourt and Point Of Sale technology:
Gilbarco Veeder-RootClick on the images below to get an overview of some of your options
:

Pumps & Dispensers
Passport Point of Sale
Gilbarco Passport Point of Sale
Forecourt Payment Options
Gilbarco Forecourt Payment Options
Forecourt Merchandising
Gilbarco Forecourt Merchandising Options

To learn even more about Gilbarco EMV Product and Upgrade Options, call us at 1.800.451.4021

 

The John W. Kennedy Company appreciates your business and continued support!

 

JWK USA Logo

Are You Curious About Gilbarco’s Retail Technology Conference?

Watch the video to learn more about your 3-day access to industry experts, a curated list of keynote speakers, educational breakout sessions and watch innovation in action during our 48 hr. Innovation Challenge.

Marriott Savannah RiverfrontSecure your spot and register today for Early Bird discount pricing
REGISTER NOW


Also, be sure to check out the rtc.gilbarco.com website for more details

The John W. Kennedy Company appreciates your business and continued support!

 

JWK USA Logo

Upgrading to EMV? It’s Later Than You Think

The following article has been reproduced from the CStore Decisions article, Upgrading to EMV? It’s Later Than You Think, written by  that appeared online on

EMV Technologies

Panel experts warn that now is the time to start the long process of upgrading your pumps to EMV standards.

 

The EMV liability shift as it has come to be known as will take place on October 1, 2020. This deadline is when fuel retailers will have to install or upgrade their locations with the more secure chip card reader technology that uses cryptography to keep credit card information safe and prevent fraud.

 

This deadline will create a major liability shift from the card-issuing banks to pushing nearly all credit card fraud to retailers who do not upgrade their pumps to the new, more secure technology.

EMVCo
And for those not familiar with EMV, it’s an actual company, EMVCo. that stands for Europay, MasterCard and Visa. It was formed by those credit card issuing banks; American Express, Discover, JCB, Mastercard, UnionPay and Visa to address fraud prevention within the industry with the result being the chip card that most consumers have already been using inside the c-store and other retail environments.

And while the deadline has been extended once already, for those retailers undecided about whether to upgrade or not, it looms just over a year away!

Session panelist and Folk Oil Vice President Jim Linton warned those reluctant retailers it’s later than they think, warning that lead times for upgrading current dispensers could take as much as six months! Linton should know as Folk Oil has updated 100% of its pumps at all 35 of its multi-branded locations. He’s seen many of the things that can go wrong and delay the process.

Linda Toth, director of standards for non-profit c-store and petroleum market technology advocate Conexxus, said a study by her group found that 58% of retailers who have yet to upgrade believe they won’t make the liability shift deadline. And 25% said they have no idea when they’ll upgrade.

If you haven’t upgraded yet, your biggest question is: Is it worth it to upgrade?  We at the Kennedy Company agree with this panel’s findings; yes, it most certainly is! If you have the “wait and see” attitude, you will find it will be much tougher to get the necessary equipment and skilled technicians to perform the needed upgrades as we get closer to the deadline and AFTER the deadline, YOU – THE RETAILER will be responsible for pretty much all the fraud payback!

Also, the longer retailers wait, the more difficult and costly it will get to upgrade and if your reluctance to upgrade causes you to miss the deadline altogether, there is a very strong likelihood fraud payback charges will be far more costly than the upgrade itself!

 

If you haven’t upgraded your location(s) to EMV yet, looking to stay ahead in the game and would like to upgrade today, contact us at 1.800.451.4021.

 

 

The John W. Kennedy Company appreciates your business and continued support!

 

JWK USA Logo

Chip Card Storm Brews

Jeremie Myhren - chief information officer for Road Ranger in Rockford, Ill.The following article, written by Jeremie Myhren appeared May 9, 2019 on Convenience Store Decisions  has been reproduced. Jeremie has been managing IT in the convenience retail industry since 2000. He is the chief information officer for Road Ranger in Rockford, Ill.
Read Jeremie’s original article here.

 

As the October 2020 EMV liability shift at the pump draws near, the cost of not taking action grows clear.

No other industry has as many unattended outdoor payment terminals as we do in the convenience store and petroleum industry in the U.S. There isn’t even a close second.

This becomes increasingly relevant to the data security conversation as the payments technology and security landscape continues to evolve. Outdoor payment terminals are steadily increasing in value as a tool used by the criminal underworld.

The October 2015 inside Europay, Mastercard and Visa (EMV) liability shift in the U.S. moved a material percentage of retail payment card transactions from traditional magnetic stripe swipe to inserted, chip-card read. While attackers moved to exploit chip where they could, through techniques like swipe fallback, the retail shift to chip added cost, complexity and reduced feasibility for the criminal hacking groups and gangs who perpetrate most of the large-scale payment-card breaches.

That’s not to imply that inside EMV solves the payment card data security problem. In most cases, payment terminals are just as susceptible to a costly compromise as before EMV. Typical breach methods like memory scraping point-of-sale (POS) malware remain a threat, and the data captured in such an attack remains valuable, even from a chipped card. Really, the biggest shift in the EMVmove to inside chip is that your outlet becomes less attractive for criminal syndicates to perpetrate the final step of the payment-card data-breach fraud — actually spending the money or using the compromised account to buy goods or services to then sell or trade for cash.

That said, today, few of us have fully-operational EMV-capable payment-card terminals at the pump. Many of us have some sites and lanes with chip-capable hardware, but few retailers and payment networks are conducting an actual chip-card read at the fuel island.

The EMV liability shift at the fuel island currently stands at October 2020 and is unlikely to be extended further. Until the liability shift actually takes effect, so long as we follow current acceptance rules (things like not authorizing over allowed limits), we’re largely protected from stolen account numbers being used for purchases at our outdoor payment terminals.

This conceals the reality that our c-store sites are seeing higher incidences of stolen or breached payment cards being used for fuel purchases. Thieves are finding more obstacles at their traditional outlets, which have fully converted to chip-card acceptance, so the non-EMV-accepting fuel dispensers have increased in value to them. Because the issuing banks behind the stolen cards being used are bearing the cost of most of this fraud, we are often blind to it — even as it rises steadily.

This sets us up for a troublesome late 2020. Those who do not make the necessary investments in chip-accepting hardware at the fuel island, as well as those who have, but whose POS and payment processing partners have not, will find a shock in November 2020 as they bear the full burden of payment-card fraud at the fuel island for the first time.

What’s A Retailer To Do?

  • If you are branded, ask your fuel brand what your options are and what the current state of their technology programs are when it comes to EMV at the pump.
  • Talk to your POS software and hardware providers to determine dispenser EMV options and when they will be ready.
  • Talk to your dispenser partners about your specific dispensers and what your specific options are.
  • Talk to your payment-card processors about your specific technology mix and when they will be ready for your specific setup.
  • Talk to Visa, Mastercard, American Express and Discover. If you do not have an assigned representative from each payment brand, ask your payment-card processor to put you in touch.
  • Ask each payment brand to share the burden of Automated Fuel Dispenser (AFD) fraud at your sites for the past year. Normally, you do not see this data, as you didn’t bear the burden of it, but they have it and are generally able to provide it.
  • Use all of the above to apply pressure where needed to get various stakeholders to get you ready in time. Also use it to build your business case and ROI needed to fund the necessary investments to be prepared.

 

Do you have further questions about EMV capable and compatible equipment for your customer’s forecourt and in-store transactions?  Give us a call at 1.800.451.4021!

 

The John W. Kennedy Company appreciates your business and continued support!

 

JWK USA Logo

Vendor Spotlight – Gilbarco

Gilbarco Veeder-Root

John W Kennedy - Charles Street, Providence, RI

Edwin “Brud” Cheetham & John W. Kennedy
John W. Kennedy Company, Charles St., Providence, RI

Over 150 Years of Innovative Fueling Technology

Around the time the Kennedy Company opened our doors in 1930, we also became a Gilbarco distributor.  Gilbarco is and has been one of our anchor lines since we first partnered with them. Today, we are their oldest distributor in the nation! Gilbarco History

 

In the decades since, the John W. Kennedy Company has gone on to become one of the largest stocking Gilbarco and petroleum equipment distributors in the nation.  Not only do we have thousands of Gilbarco parts on hand with many decades of knowledge, we are home to what Gilbarco has called the premier Gilbarco training facility nationwide, training those who want to become authorized Gilbarco service technicians. We also provide road service to many of our Gilbarco customers located in the New England area.

 

 

And while the Kennedy Company has had its share of firsts with them, Gilbarco has also had their share of firsts since they opened shop with some of the highlights being:

  • the first to introduce a measuring gasoline pump in 1911
  • the first electric meter pump in 1930
  • the first to introduce the multi-product dispenser in the mid 1970’s.

Gilbarco continues to be innovators in fuel technology, offering the best solutions:

(click on the images and/or product categories below to view more product details on our web store)Gilbarco Passport

Fuel Dispensing – Pumps and dispensers for standard unleaded Gilbarco Fuel Dispensersgrades to multi-flex fuel blending options, diesel, DEF and high flow units.  There are also plenty of options available to make your dispensers more secure and to help your in-store marketing efforts.


C-store Point of Sale Systems
–  As the technology leader in the retail fueling business, Gilbarco’s range of POS Gilbarco Passport Point of Sale Systemsterminals offer intuitive and user-friendly technology. With over 30,000 systems across the United States, Gilbarco’s state-of-the-art convenience store Passport® POS systems support the most third party loyalty systems, backed by powerful fuel discounting and merchandising systems.

 

Forecourt Payment Options – Gilbarco’s FlexPay™ Flexible Payment Systems protect your customers and your business. They make your EMV upgrade easy, with a range of options that protect your investment like Forecourt Payment Dispenser Optionsno one else with a range of payment system options to help you offer a seamless, hassle-free transaction experience.
Your forecourt payment hardware must have certifications that confirm their capability to accept and process EMV transactions in order to meet regulations. Software must also be certified to accept and process EMV transactions. Your store’s entire payment ecosystem must be certified to work together before accepting transactions in the field.
Let us help you meet the requirements and take your business to the next level at the same time. See why it pays to work with Gilbarco, the payment security experts.  Be sure to check out Gilbarco’s Fundamentals of C-Store & Gas Station EMV page if you want to learn more about EMV and what you should be doing to prepare. Gilbarco Encore 700 S Flex Fuel

 

Forecourt Merchandising Options – While fuel drives profits, it’s getting the customers in your store to really drive those high-octanGilbarco Forecourt Merchandising Optionse sales.  Gilbarco Forecourt Merchandising creates the shortest distance from getting the customer from your forecourt into your c-store!  Gilbarco has partnered with GSTV, a leading digital content provider, to deliver a wide array of dynamic audio/video content via Gilbarco’s Applause™ TV.  Rounding out the forecourt merchandising options are Applause™ Media System and Play at the Pump to offer real-time on demand coupons and lottery ticket sales at the pump.

 

Insite360 Encore & Passport Solutions – Gilbarco offers Insite360 cloud-based solutions for Encore dispensers and the Passport POS Gilbarco Insite360system.  With an easy to use dashboard, you can effectively manage your business while increasing profits.
Insite360 Encore allows you to resolve up to 30% of the most common issues in minutes remotely! You can also monitor performance, manage assets and along with enhanced security measures, receive alerts when unauthorized entry is attempted with the ability to automate a dispenser shutdown.
Insite360 Passport allows you to monitor, configure and control your Passport from the cloud!  Access reports with the ability to upload and download.  If you have multiple sites you can configure groups with common characteristics all at once, saving you tons of time.  Adjust fuel pricing, update receipt text and more with a few clicks of the mouse. Insite360 Passport works with version 10 and higher and is compatible with all PC’s, tablets and phones.

 

*Please contact our sales staff at 1.800.238.1225 to receive a quote or learn more about Gilbarco’s complete line of fuel dispensers, POS systems, options and services!  We can also help you with financing through our partnership with Patriot Capital as well.

If you have any questions about Gilbarco replacement parts, can’t find what  you are looking for online or the part(s) are in a “Call To Order” status and you wish to place an order, please call us at 1.800.238.1225 and ask for Keith Hardy.

*NOTE: Per our Gilbarco distributor agreement, we are not authorized to sell equipment or kit sides beyond our PMA (Primary Marketing Area).  We can sell replacement boards and parts nationwide.

 

The John W. Kennedy Company appreciates your business and continued support!

JWK USA Logo

How Can You Improve Your Gas Station Service?

How Can You Improve Your Gas Station ServiceHow can you ensure that your customers keep coming back to you?

If you are an ambitious gas station owner, retaining your customers will be one of your topmost priorities. Customers will prefer using your gas station’s services if you run your business in a professional way. If they find your service to be honest, friendly, and efficient, they will definitely keep returning to your station. Continue reading