Prior to installing a HydrX Fuel Conditioning System, ensure all hardware is received and on site. Failure to install the system completely can result in diesel fuel releasing into the containment sump and creating a dangerous condition.If you feel you are missing parts or components, contact Veeder-Root Technical Support at +1.800.323.1799, before proceeding with the system installation.
IMPORTANT: Only Veeder-Root HydrX Certified Technicians are authorized to install this system.
If you have not already, enroll in the web-based Veeder-Root HydrX Install and Service Course. This 1-hour course prepares Veeder-Root ATG Certified Technicians to install and service the HydrX Fuel Conditioning System. Users will become familiarized with all primary components of the HydrX system, including: the Fuel Conditioner, Water Intake Device, Guide Tube, and Fuel Conditioning Controller.
✏ Quick Links for Self-Enrollment
NOTE: You must sign up with Gilbarco Veeder-Root in order to enroll in the online training if you haven’t done so previously!
Well look no further – click on the Veeder-Root logo below to visit our web store, where we have hundreds of the most popular Veeder-Root items ready to buy in our webstore and if you can’t find it there, please contact us!
If you have any questions about HydrX or would like to receive a quote for HydrX or any other Veeder-Root system and/or parts , please feel free to contact us at 1-800-451-4021 or Email Us !!
The John W. Kennedy Company appreciates your business and continued support!
As of March 2022, iButtons are no longer being used in consoles with software version 10.C or later. The software features will be stored directly on the CPU Boards. The CPU Boards will still have a socket for the iButton but will have a “NOT USED” decal included (see image below). IMPORTANT: The iButton is still needed for consoles with software version 10.B or prior.
✏ All TLS-450PLUS & TLS4 Series Consoles
CPU Board Replacement ✏ Software version 10.C or later will no longer use the iButton. ✏ Software version 10.B or prior will continue to use the iButton and it must be moved to the new CPU.
iButton Replacement Replacement iButtons are no longer available. ✏ TLS-450PLUS consoles with defective iButtons will require the new CPU and software version 10.C or later. ✏ TLS4 Series consoles with defective iButtons do not require replacing the CPU but must be upgraded to software version 10.C or later.
✏ Migrating a TLS-450 to a TLS-450PLUS Console
Migration kits are no longer available for purchase. Last time buy was December 31, 2021. However, if you have a migration kit, follow these steps to migrate a TLS-450 to a TLS-450PLUS console.
1. Create a backup of the TLS-450 using the thumb drive provided in the kit. 2. Install the new CPU and SD card.
IMPORTANT: Do not move iButton to the new CPU.
3. Restore the TLS-450 back-up into the TLS-450PLUS.
Note: In some circumstances, a “Media Access Error” may occur but will clear once the database restore is complete.
Well look no further – click on the Veeder-Root logo below to visit our web store, where we have hundreds of the most popular Veeder-Root items ready to buy in our webstore and if you can’t find it there, please contact us!
If you have any questions about TLS450 or would like to receive a quote for TLS450 Series or any other Veeder-Root system and/or parts , please feel free to contact us at 1-800-451-4021 or Email Us !!
The John W. Kennedy Company appreciates your business and continued support!
The TLS-450PLUS console must be installed per the TLS-450PLUS Site Prep and Installation Manual (577014-073) and the UL/cUL Control Drawing – TLS-450/8600 Consoles (331940-008). The console may not be modified in any way. This includes drilling holes, cutting the metal and plastic walls or removing the divider plates located in the module bay. Removing or modifying the divider plates can lead to the product or installation not being compliant with UL/cUL requirements. All three divider plates must be left in place in-between any of the four slots in the TLS-450PLUS console or TLS-XB Expansion Box.
IMPORTANT: Removing the divider plates can lead to electrical noise interference issues and violates UL/cUL and other licensing bodies.
Designated knockouts are the only approved wiring openings. As needed, knockouts can be removed to allow rigid conduit to be connected to the console. Any unused positions where knockouts have been removed must be properly sealed, per the latest National Electric Code.
✏ Installation Review
This example shows a clean installation. ✅ All wires exit the console and immediately enter a rigid conduit (not shown).
✅ In addition, the console has not been altered in any way; unused knock-outs have been left in place and the divider plates have not been removed (each module is physically separated with a metal plate).
This example shows an incorrect installation.
❌ The divider plate was removed between the two USM modules, in slots 2 and 3. This is against Veeder-Root’s installation requirements and violates the UL/cUL and other licensing bodies. The divider plate must remain in place and cannot be modified.
❌ All wires must be run through rigid conduit and can only be used in the module slot that the conduit is connected to.
Well look no further – click on the Veeder-Root logo below to visit our web store, where we have hundreds of the most popular Veeder-Root items ready to buy in our webstore and if you can’t find it there, please contact us!
If you have any questions about TLS450 or would like to receive a quote for TLS450 Series or any other Veeder-Root system and/or parts , please feel free to contact us at 1-800-451-4021 or Email Us !!
The John W. Kennedy Company appreciates your business and continued support!
Passport Point-of-Sale: Tips & Tricks for your POS
Looking for more quick online guidance, tips and tricks for your Passport POS? Click on the image below to get video help with instructions for cashiers, managers and self-checkout! There are also links to view and download reference cards to create a nice library to access in moments.
Looking for Gilbarco equipment? Click on the links below to visit our web store :
Passport Point-of-Sale: Tips & Tricks for your POS
Looking for some quick online guidance, tips and tricks for your Passport POS? Click on the image below to get video help with instructions for cashiers, managers and self-checkout! There are also links to view and download reference cards to create a nice library to access in moments.
Looking for Gilbarco equipment? Click on the links below to visit our web store :
The TLS4 Series consoles come with security features allowing for greater protection and control of access to the Automatic Tank Gauge. Features such as configurable user access and segmented network ports help ensure both network and front-panel security.
This update covers:
User and Roles Admin
Create User Accounts
Custom Roles
System Security
Front Panel Security
Serial Command Port (TCP/IP Interface)
SSH Port
Serial Command Over SSH
HTTPS Port
User Admin Via Web
Router and Network Switch
User & Roles Admin
Create User Accounts & Custom Roles
All TLS4 Series consoles come preconfigured with three roles: Administrator, Operator and Regulator. Additional custom roles can be programmed.
Menu –> System Administration –> Roles Admin
• Administrator: This role gives full access to the console – including the ability to create new roles and users.
• Operator: This role allows the user to view and generate reports and perform certain manual functions, such as starting a manual line or tank test.
• Regulator: This role allows the user to print and view console reports.
Note: Users assigned to the Regulator role cannot be deleted.
To add a Custom role, select Actions –> Add New Role
The Custom role allows each individual screen to be viewable, editable or not accessible. For example, in Setup under the Automatic Events section, each option can be customized:
Veeder-Root strongly recommends creating an Administrator account with a unique password. This will disable the default username and password.
Note: When using the Plus View or Remote View apps, the same login credentials are used.
Security
System Security
The TLS4 Series consoles have optional security features to enhance protection in addition to front panel security that requires a username and password, when enabled.
Front Panel Security: When disabled, all users can access all screens with no password required. When enabled, users must login with a password to gain access to the screens they’re allowed to view.
Serial Command Port (TCP/IP Interface): When disabled, the console will not accept any serial commands sent through a telnet session.
Note: This will not block all traffic on the TCP/IP port. It will only block serial commands.
SSH Port: When disabled, all traffic on the SSH port will be blocked.
Serial Command Over SSH: For the SSH Public Keys feature to work, this port and the SSH port must be enabled. By default, this port is disabled.
HTTPS Port (Web Access): When disabled, all traffic on the HTTPS port will be blocked. This will prevent access to the web portal, and the Plus View and Remote View apps.
User Admin via Web: When disabled, the System Administration screens will be blocked from the web portal – access to these two screens will only be available on the console’s front panel.
Router or Network Switch
Most routers or network switches have additional features allowing ports to be enabled or disabled. Contact device manufacturers or internet service providers (ISPs) for more information.
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If you have any questions about TLS4 Series or would like to receive a quote for TLS4 Series or any other Veeder-Root system and/or parts , please feel free to contact us at 1-800-451-4021 or Email Us with any further questions or inquiries.
The John W. Kennedy Company appreciates your business and continued support!
Software Release Version 10.B TLS-450PLUS and TLS4 Series Consoles
Purpose
This document announces the release of version 10.B software for the TLS-450PLUS and TLS4 series consoles.
Performance Enhancements
Intelligent Pump Control Reports • Advanced Diagnostics Reporting for Intelligent Pump Control (IPC) for Red Jacket STPs. IPC collects statistical data from pump controllers that includes daily run time, start count, number of help requests, faults, fault counts, time in a fault condition, min/max/average (running) voltage and amperage.
Ongoing Improvements • Version 10.B includes miscellaneous bug fixes and updates.
Software Upgrade Kit – TLS-450PLUS, TLS4 Series Consoles
Well look no further – click on the Veeder-Root logo below to visit our web store, where we have hundreds of the most popular Veeder-Root items ready to buy in our webstore and if you can’t find it there, please contact us!
If you have any questions about this software release notification or would like to receive a quote for Veeder-Root systems and/or parts , please feel free to contact us at 1-800-451-4021 or Email Us with any further questions or inquiries.
The John W. Kennedy Company appreciates your business and continued support!
Veeder–Root is committed to providing the highest quality products and services to our customers. As the world leader in the development of fueling system technology, we viewproduct End of Life (EOL) as part of the natural cycle that drives technology evolution. Therefore,effective immediatelywe are obsoleting: •All 3” float kits •2” float kits with cable lengths 10’ and 20’ •4” float kits with cable lengths 10’ and 20’ If a 10’ or 20’ probe cable is required, the cable may be purchased as a spare part. Due to lower demand of these installation kits, it is no longer feasible to support these going forward.
For customers currently using a 3” float kit, we recommend transitioning to a 2” float kit which is compatible with the Mag Plus Probe. Mag Plus Installation Kits will come standard with a 5’ cable. If a longer cable is required, it must be purchased separately.
Well look no further – click on the Veeder-Root logo below to visit our web store, where we have hundreds of the most popular Veeder-Root items ready to buy in our webstore and if you can’t find it there, please contact us!
If you have any questions about this EOL notification or would like to receive a quote for Veeder-Root systems and/or parts , please feel free to contact us at 1-800-451-4021 or Email Us with any further questions or inquiries.
The John W. Kennedy Company appreciates your business and continued support!
Icon’s SplitRepair Fittings are designed to be the most simple approach to any configuration of equipment for faster installations, and we have solutions for any combination of sump type, entry/test fittings, and piping (offset or angled pipe).
Sump leak repair vs equipment replacement provides obvious financial and operational advantages to the UST system owner and can be very profitable for the installing contractor. Icon’s entire mission is to help the installer be profitable and still provide significant savings to the owner.
Without a doubt, the conditions for sump repair can be challenging as access is often very limiting. When the sump is repairable, it can be completed successfully and efficiently with the correct applications and support.
GO WITH THE EXPERTS
Icon is exclusively focused on Sump Leak Repair Solutions. Icon’s expertise and range of solutions for any configuration of equipment is unmatched. Use Icon as a resource to develop a more profitable repair business.
SIMPLE
Less installation time in the sump with more reasonable workmanship requirements, and the lowest net cost to completion
PROVEN
Icon direct replacement fitting designs and materials conform to EPA recognized Repair Standard (NLPA/KWA Standard 823) compatibility requirements
PERMANENT
Solutions backed by the Lifetime Warranty on all fittings installed by an Icon Certified Installer
SERVICE
Icon’s #1 priority with Icon direct and ongoing training and technical support for the installer – from initial site survey through testing after successful installation. Most fitting orders are shipped the same or next day from receipt of the order!
Icon PROTEX Flexible Compression-Seal Repair Fittings have never shown any degradation of material through all independent testing and field application. And remember, PROTEX repair fittings can be installed in any ambient conditions and wet environments.
BECOME A SUMP SURVEY PRO
Icon provides excellent support and training for any individual responsible for answering the questions above. From training those tasked with doing sump surveys, providing parts specifications for repair projects, to training repair product installers, and supporting any personnel involved in the project from start to finish. Contact us about how we can support you and your organization in this opportunity.
Additionally, there is a new Nationally Recognized Standard (EPA recognized) for sump repair and maintenance available to the industry in NLPA/KWA 823.
Site Survey Tips for Repair Evaluation and Parts Specification Support
Format
Icon does not require any specific format for information to be submitted for a parts specification service from our technical support team. We have supplied downloadable versions of the Sump Survey for your convenience. The form will assist you in organizing the details needed to provide the service. As always, if you need help or have any questions regarding the Sump Survey, please don’t hesitate to contact us.
Simply email this completed form (or send the same information otherwise) via email to RoyO@jwkemail.com or Fax to 401.434.0630.
Leave the rest to us
Above all, we seek your satisfaction. We’ll respond shortly with a list of the exact recommended parts, materials, and supporting documentation for your specific sump leak repair project.
*PREVIEW OF SUMP SURVEY
Icon PROTEX Flexible Compression-Seal Repair Fittings have never shown any degradation of material through all independent testing and field application. Discover all of the advantages of PROTEX today!
This End of Life notification applies to the product known as the Encore® S Ultra-Hi models with e-CRIND for the US. These models are being declared obsolete and future retailer orders should be transitioned over to the Encore 700S to meet EMV requirements.
This notification is to inform you that the models defined above are being discontinued in 2021 and Gilbarco will accept Last Time Buy (LTB) orders by a deadline of December 31st, 2021. After this date no further purchase orders will be accepted for this product.
Ship dates against Last Time Buy (LTB) orders may be scheduled between now and February 25th, 2022. Orders are non-cancellable and cannot be rescheduled beyond this date. All other Gilbarco Standard Terms and Conditions apply to the LTB order.
If you have any questions regarding this notice, please contact us at 1.800.238.1225 orEmail Us.
Encore® Rectangular Sheathing
This End of Life notification applies to the product known as the Encore® rectangular sheathing. This sheathing is being declared obsolete and future retailer orders should be transitioned over to the standard tuxedo sheathing.
This notification is to inform you the rectangular sheathing will be discontinued in 2021 and Gilbarco will accept Last Time Buy (LTB) orders by a deadline of December 31st, 2021. After this date no further purchase orders will be accepted for this product.
Ship dates against Last Time Buy (LTB) orders may be scheduled between now and February 25th, 2022. Orders are non-cancellable and cannot be rescheduled beyond this date. All other Gilbarco Standard Terms and Conditions apply to the LTB order.
If you have any questions regarding this notice, please contact us at 1.800.238.1225 orEmail Us.
Removal of Paper Manuals
As Gilbarco continues to reduce the environmental impact our products have, Gilbarco will eliminate paper manuals (MDE’s) from all products except for CRIND Retrofit Kits. VOC from the field indicates the paper manuals are rarely being utilized and ASC’s are using electronic copies stored on electronic devices for reference. Please see table below for effective dates for specific product lines.
