Passport Point-of-Sale: Tips & Tricks for your POS
Looking for more quick online guidance, tips and tricks for your Passport POS? Click on the image below to get video help with instructions for cashiers, managers and self-checkout! There are also links to view and download reference cards to create a nice library to access in moments.
Looking for Gilbarco equipment? Click on the links below to visit our web store :
Due to supply chain issues, Veeder-Root will be limiting the number of USB adapters they ship with iButton software upgrades for the TLS-4xx platform. Until supply chain issues have been resolved, individual iButtons will need to be swapped in and out of the USB adapters manually in order to upgrade TLS-4xx consoles with software enhancements.
Once again, due to supply chain issues, the CPU battery backup on all TLS-450PLUS and TLS4 Series Automatic Tank Gauges (ATGs) has been changed. The previous ML2430 has been replaced with the ML2032 battery. While the ML2032 battery is slightly smaller in size, it is backwards compatible and will work with any TLS-450PLUS or TLS4 Series console and can still be ordered using part number 0330020-759.
Click on the Veeder-Root logo below to visit our web store, where we have hundreds of the most popular Veeder-Root items ready to buy online and if you can’t find what you are looking for, please contact us!
If you have any questions about TLS450 or would like to receive a quote for TLS450 Series or any other Veeder-Root system and/or parts , please feel free to contact us at 1-800-451-4021 or Email Us !!
The John W. Kennedy Company appreciates your business and continued support!
Gilbarco Passport POS Soon to Support Fuel Prices Over $9.999
With the rising fuel prices, there have been some concerns about the ability to sell fuel at prices above $9.999 per unit. Gilbarco has heard these concerns and is addressing them by developing a feature within Passport POS to enable fuel prices above $9.999 per unit. We have received the suggestion to sell fuel at half-gallon or quarter-gallon increments; however, this is not allowed in most states as it tends to mislead consumers who have come to expect the displayed prices to be for whole gallons. So Gilbarco is working towards a more universally accepted solution that will keep whole-gallon units and allow a price $10 or higher.
The solution keeps a 4-digit price, but shifts the decimal place (i.e. $X.XXX becomes $XX.XX), enabling prices at $10 per unit or higher. As a consequence, fuel must be sold to the penny rather than to the tenth of a cent.
Implementation of this solution works as follows:
Changing to the two-decimal price format will be a toggle option within Passport’s Manager Workstation.
The format change must be applied to every fuel grade and every dispenser at the site. If the two-decimal format is selected, then all prices will be limited to two decimal places even if the price is below $10 per unit.
To comply with Weights & Measures, all dispenser price displays should be changed to reflect the two-decimal prices. Changing the price format on the dispenser must be done on the dispenser itself, it cannot be done through Passport. Depending on the dispenser hardware, a technician may be required to configure the dispenser price display.
On Gilbarco Veeder-Root dispensers, this change cannot be completed by the Insite360 Forecourt remote management tool.
To comply with Weights & Measures, all price signs should be changed to reflect the two-decimal prices. Most electronic price signs are not capable of receiving and displaying the two-decimal format. To avoid automatically pushing a price that will be incorrectly displayed on the price sign, Passport will revert to a manual price sign configuration when configured for a two-decimal price format.
Note, this feature is only necessary for sites selling fuel at $10 or more. Sites selling all fuel grades below $10 per unit will experience no change. This feature is planned to be released as a maintenance pack for Passport versions 21.02 and 21.03. Release is targeted for the end of September 2022, pending network approval.
Manage Your Line Item Voids With Ease.
Protect your business with setting options that restrict line item voids to specific employees.
Passport Point-of-Sale: Tips & Tricks for your POS
Looking for more quick online guidance, tips and tricks for your Passport POS? Click on the image below to get video help with instructions for cashiers, managers and self-checkout! There are also links to view and download reference cards to create a nice library to access in moments.
Looking for Gilbarco equipment? Click on the links below to visit our web store :
Hidden Costs, Hidden Causes and What to Do About Them
Something isn’t adding up, and you may not even know it. Due to a variety of factors, the amount of fuel you receive and the amount you dispense to consumers may not be the same. This difference is called fuel variance — the difference between the recorded and actual amounts of fuel in your tanks at a given time. Physical fuel losses caused by theft or leaks are readily understood and accounted for. But there are hidden causes that are difficult to detect and equally challenging to manage. For many retailers, these less obvious causes aren’t high on their list of concerns. But the effort to learn why they occur might just be worth it when it comes to their bottom lines.
Danny Seals, Product Marketing Manager, Retail Dispensers, Gilbarco Veeder-Root goes through the costs, causes and what to do to address fuel variance. Click on the image below to view and download the Fuel Variance White Paper.
Gilbarco Veeder-Root Fuel Variance White Paper
Looking for Gilbarco equipment? Click on the links below to visit our web store :
EVO™ SERIES SOFTWARE UPGRADES NOW AVAILABLE VIA EMAIL
Effective immediately, all EVO™ Series Automatic Tank Gauge (ATG) internal software field upgrades will be delivered via email in lieu of physical USB thumb drives. In order to speed delivery and comply with new security standards, field upgrades will be provided as a download link sent via email upon purchase. This applies to all EVO™ Series ATGs.
A list of available software upgrades follows below:
(R) Tank inventory reconciliation and autocalibration
TS-TRAC-F
(F) Reconciliation/autocalibration and flow rate monitoring software
TS-FLOW
Flow rate monitoring
TS-ELLD
(L) Electronic line leak detection
TS-ELLD-G
(G) Electronic line leak detection for generator applications
TS-CON
(C) Enhanced logic conditions including value, counter, value compare, and latch
TS-SCM
(S) Secondary containment monitoring
MODEL NUMBER UPDATE: ANALOG PROBES
Please be aware that the model numbers for several Analog Inventory & Leak Detection Probes (LL2 models) have been updated. There are no functional changes in the operation of any of these probes. There are no changes in pricing. Please update your ordering information using the cross reference provided below.
Analog Inventory & Leak Detection Probes
Legacy Model
New Model
Description
TSP-LL2-69
TSP-LL2-69 CN
69” analog leak detection probe
TSP-LL2-69-I
TSP-LL2-69-I CN
69” analog inventory probe
TSP-LL2-81
TSP-LL2-81 CN
81” analog leak detection probe
TSP-LL2-81-I
TSP-LL2-81-I CN
81” analog inventory probe
TSP-LL2-89
TSP-LL2-89 CN
89” analog leak detection probe
TSP-LL2-89-I
TSP-LL2-89-I CN
89” analog inventory probe
TSP-LL2-101
TSP-LL2-101 CN
101” analog leak detection probe
TSP-LL2-101-I
TSP-LL2-101-I CN
101” analog inventory probe
TSP-LL2-107
TSP-LL2-107 CN
107” analog leak detection probe
TSP-LL2-113
TSP-LL2-113 CN
113” analog leak detection probe
TSP-LL2-113-I
TSP-LL2-113-I CN
113” analog inventory probe
TSP-LL2-125
TSP-LL2-125 CN
125” analog leak detection probe
TSP-LL2-125-I
TSP-LL2-125-I CN
125” analog inventory probe
TSP-LL2-158-I
No Change
158” analog inventory probe
TSP-LL2-161-I
No Change
161” analog inventory probe
TSP-LL2-167-I
No Change
167” analog inventory probe
TSP-LL2-168-I
No Change
168’ analog inventory probe
TSP-LL2-170-I
No Change
170” analog inventory probe
TSP-LL2-173-I
No Change
173” analog inventory probe
TSP-LL2-179-I
No Change
179” analog inventory probe
TSP-LL2-185-I
No Change
185” analog inventory probe
TSP-LL2-197-I
No Change
197” analog inventory probe
TSP-LL2-209-I
No Change
209” analog inventory probe
TSP-LL2-215-I
No Change
215” analog inventory probe
Be sure to check out Franklin Fueling Systems Complete Line-up Of Products in Our Web Store!
And if you can’t find it, call us at 1.800.238.1225 or email us and we will be happy to help!!
Don’t hesitate to contact us If you have any questions about Franklin Fueling Systems products or would like to receive a quote. Contact us at 1.800.238.1225 or Email Us with any further questions or inquiries.
The John W. Kennedy Company appreciates your business and continued support!
Veeder-Root has specific requirements for all Automatic Tank Gauge (ATG), probe, sensor and Pressurized Line Leak Detection (PLLD) transducer wiring – this is to maintain intrinsic safety as well as reduce electrical noise interference. This notification will provide a brief introduction into Veeder-Root’s probe and sensor wiring requirements. This should be used in conjunction with local, state and federal electrical codes.
Basic Wiring & Installation Requirements
The following are Veeder-Root’s field wiring requirements:
All probes and sensors must use two-wire shielded cable.*
Use a single continuous length of shielded cable with no splices to ensure optimum signal strength.
All shielded cable runs must be less than 1000 feet.
An epoxy pack must be used for all wiring splices in the field.
Weatherproof junction boxes are required for all conduit runs to the monitoring locations (e.g., STP sump or dispenser pan).
All shields must be grounded at the console, cut-off in the field.
When exiting the console, shielded cable must be run through rigid conduit.
Shielded cable should be rated between 14 to 18 AWG stranded copper wire and must be rated less than 100 picofarads per foot.**
All three divider plates must be left in place in-between any of the four slots in the TLS-450PLUS console or the TLS-XB Expansion Box.
The divider plates and empty slot covers cannot be modified in any way. This includes drilling holes or cutting the plates.
Note: Removing or modifying the divider plate can lead to electrical noise interference issues and violates UL/cUL and other licensing bodies.
Four-conductor or more shielded cable cannot be used with Veeder-Root probes or sensors. Two wires cannot be connected to a sensor while the other two wires are connected to another device, even if the two devices are installed in the same sump.
Confirm the console has two isolated grounds.
To test the grounds, disconnect these two cables from the console. Place the leads of the ohmmeter on each grounding wiring and confirm it reads less than 1 ohm of resistance. If it reads more than 1 ohm of resistance, then the console has bad grounding, which could be a cause of an electrical noise interference issue.
Installation Review
This example shows a clean installation.
✅ One pair of two-conductor shielded cable is used per device.
✅ All shields are grounded at the console.
✅ All shielded cable is run through a rigid conduit.
This example shows an incorrect installation.
❌ The field wiring does not meet Veeder-Root, UL/cUL and other licensing bodies’ wiring requirements. This site is using four-conductor shielded cable. (Shields are not shown). As mentioned before, two-conductor shielded cable is required for all probes and sensors.
Further Information
Please feel free to contact us with any further questions about this notification at 1-800-451-4021 or Email Us
Well look no further – click on the Veeder-Root logo below to visit our web store, where we have hundreds of the most popular Veeder-Root items ready to buy in our webstore and if you can’t find it there, please feel free to contact us at 1-800-451-4021 or Email Us !!
The John W. Kennedy Company appreciates your business and continued support!
Veeder-Root is committed to providing the highest quality products and services to our customers. As part of the natural cycle that drives technology evolution, Veeder-Root is announcing the Global End of Life (EOL) for the following Red Jacket legacy products. Expected availability dates (subject to change based on supply availability) and EOL scope are outlined below:
No longer available
• Red Jacket Touch Up Paint – Global EOL
June 30, 2022 – Available while supplies last
• Red Jacket Fixed Length STP Final Assemblies 60Hz – 11’1” to 19’9” – Global EOL
Red Jacket Touch Up Paint
Veeder-Root is announcing the Global End of Life of the Red Jacket Touch Up Paint, due to very limited demand.
End Of Life Timeline
The touch up paint is no longer available.
Impacted Products
Part Number
Description
0410913-001
KIT-TOUCH UP PAINT
0410910-001
PAINT-TOUCH UP – RED ARMOR®
Impacted Red Jacket Fixed Length STP Final Assemblies 60Hz – 11’1” to 19’9”
HP
Part Number
Length
Model Number
3/4
0410166-002
11’1” – 14’
P75U1 RJ
0410166-003
14’1” – 18’6”
P75U1 RJ
0410166-020
11’3” – 14’2”
P75U1 RJ FSA
0410166-021
14’3” – 18’8”
P75U1 RJ FSA
1.5
0410173-002
11’4” – 14’3”
P150U1 RJ
0410173-003
14’4” – 18’9”
P150U1 RJ
0410173-020
11’6” – 14’5”
P150U1 RJ FSA
0410173-021
14’6” – 18’11”
P150U1 RJ FSA
1.5 – High Pressure
0410175-002
11’4” – 14’3”
X3P150U1 RJ
0410175-003
14’4” – 18’9”
X3P150U1 RJ
0410175-020
11’7” – 14’6”
X3P150U1 RJ FSA
0410175-021
14’7” – 19’
X3P150U1 RJ FSA
2 – Low Pressure
0410174-062
11’7” – 14’6”
PL200U1-3 RJ
0410174-063
14’7″ – 19′
PL200U1-3 RJ
0410174-068
11’10” – 19’9”
PL200U1-3 RJ FSA
0410174-069
14’10” – 19’3″
PL200U1-3 RJ FSA
2
0410174-002
11’7” – 14’6”
P200U1-3 RJ
0410174-003
14’7” – 19’
P200U1-3 RJ
0410174-020
11’10” – 14’9”
P200U1-3 RJ FSA
0410174-021
14’10” – 19’3”
P200U1-3 RJ FSA
Impacted Red Jacket AG Fixed Length STP Final Assemblies 60Hz
HP
Part Number
Length
Model Number
3/4
0410166-011
11’1” – 14’
AGP75S1 RJ
0410166-012
14’1” – 18’6”
AGP75S1 RJ
0410166-029
11’3” – 14’2”
AGP75S1 RJ FSA
0410166-030
14’3” – 18’8”
AGP75S1 RJ FSA
1.5
0410173-011
11’4” – 14’3”
AGP150S1 RJ
0410173-012
14’4” – 18’9”
AGP150S1 RJ
0410173-029
11’6” – 14’5”
AGP150S1 RJ FSA
0410173-030
14’6” – 18’11”
AGP150S1 RJ FSA
1.5 – High Pressure
0410175-011
11’4” – 14’3”
X3AGP150S1 RJ
0410175-012
14’4” – 18’9”
X3AGP150S1 RJ
0410175-029
11’7” – 14’6”
X3AGP150S1 RJ FSA
0410175-030
14’7” – 19’
X3AGP150S1 RJ FSA
2 – Low Pressure
0410174-065
11’7” – 14’6”
AGPL200S1-3 RJ
0410174-066
14’7″ – 19′
AGPL200S1-3 RJ
0410174-071
11’10” – 19’9”
AGPL200S1-3 RJ FSA
0410174-072
14’10” – 19’3″
AGPL200S1-3 RJ FSA
2
0410174-011
11’7” – 14’6”
AGP200S1-3 RJ
0410174-012
14’7” – 19’
AGP200S1-3 RJ
0410174-029
11’10” – 14’9”
AGP200S1-3 RJ FSA
0410174-030
14’10” – 19’3”
AGP200S1-3 RJ FSA
Impacted Red Jacket RA Fixed Length STP Final Assemblies 60Hz
HP
Part Number
Length
Model Number
3/4
0410166-074
11’1” – 14’
AGP75S1 RA
0410166-075
14’1” – 18’6”
AGP75S1 RA
0410166-077
11’3” – 14’2”
AGP75S1 RA FSA
0410166-078
14’3” – 18’8”
AGP75S1 RA FSA
1.5
0410173-074
11’4” – 14’3”
AGP150S1 RA
0410173-075
14’4” – 18’9”
AGP150S1 RA
0410173-077
11’6” – 14’5”
AGP150S1 RA FSA
0410173-078
14’6” – 18’11”
AGP150S1 RA FSA
1.5 – High Pressure
0410175-086
11’4” – 14’3”
X3AGP150S1 RA
0410175-087
14’4” – 18’9”
X3AGP150S1 RA
0410175-089
11’7” – 14’6”
X3AGP150S1 RA FSA
0410175-090
14’7” – 19’
X3AGP150S1 RA FSA
2 – Low Pressure
0410174-074
11’7” – 14’6”
AGPL200S1-3 RA
0410174-075
14’7″ – 19′
AGPL200S1-3 RA
0410174-077
11’10” – 19’9”
AGPL200S1-3 RA FSA
0410174-078
14’10” – 19’3″
AGPL200S1-3 RA FSA
2
0410174-050
11’7” – 14’6”
AGP200S1-3RA
0410174-051
14’7” – 19’
AGP200S1-3RA
0410174-053
11’10” – 14’9”
AGP200S1-3RA FSA
0410174-054
14’10” – 19’3”
AGP200S1-3RA FSA
We Are Here To Help
Please feel free to contact us at 1.800.451.4021 or Email Us with any questions or concerns pertaining to this End of Life . We will work with you to ensure you are supported in this changing product line.
Microsoft To End Support of Internet
Explorer 11 on June 15, 2022
We received notification from our eCommerce provider that when Microsoft ends their support of Internet Explorer on June 15, 2022, they in turn will follow suit by ending support for Internet Explorer on June 23, 2022. That does not mean that Internet Explorer will stop working; it just means the browser will no longer be supported in the event you encounter any issues while using Internet Explorer.
Microsoft is saying that most sites will continue on without interruption using their Microsoft Edge. If there are incompatible sites, Edge does allow for an Internet Explorer compatibility.
This is directly from the Microsoft site:
“Over the last year, you may have noticed our movement away from Internet Explorer (“IE”) support, such as an announcement of the end of IE support by Microsoft 365 online services (https://techcommunity.microsoft.com/t5/microsoft-365-blog/microsoft-365-apps-say-farewell-to-internet-explorer-11-and/ba-p/1591666) . Today, we are at the next stage of that journey: we are announcing that the future of Internet Explorer on Windows 10 is in Microsoft Edge. Not only is Microsoft Edge a faster, more secure and more modern browsing experience than Internet Explorer, but it is also able to address a key concern: compatibility for older, legacy websites and applications. Microsoft Edge has Internet Explorer mode (“IE mode”) built in, so you can access those legacy Internet Explorer-based websites and applications straight from Microsoft Edge. With Microsoft Edge capable of assuming this responsibility and more, the Internet Explorer 11 desktop application will be retired and go out of support on June 15, 2022, for certain versions of Windows 10.”
We’ll let you decide what works best for you and your organization. We do not get many calls of people having browser compatibility issues. Our eCommerce provider is recommending people switch to Google Chrome. At this time, Chrome is the number one browser used by customers visiting our site but not the only one.
Here are the top 5 browsers used by those visiting our site in 2022 so far: 1. Chrome: 65% 2. Safari: 18% 3. Edge: 9% 4. Firefox: 5% 5. Samsung Internet: 1%
If you have any questions , please feel free to contact us at 1.800.451.4021 or Email Us !!
And don’t forget to check out our webstore!
The John W. Kennedy Company appreciates your business and continued support!
Installing New Construction Fittings in Cold Climates
Bulletin Description
• Proper heat curing of epoxy in cold weather conditions. • In weather conditions below 50°F, heat will be needed to cure epoxy used for the installations of Bravo full body fittings and test reducers. However, do not heat the fitting above 150°F. Extremely high temps can damage entry fittings and cause test ports to leak.
Do not use NOV heat blankets directly on full body fittings. These greatly exceed the allowable installation temperature and will damage the fitting bodies as well as the test ports.
Recommendation:Sustain heat on the entire interior of sump until full cure cycle has been achieved.
Warning: Before applying heat make sure LEL ( Lower Explosive Limit) are measured and are at safe levels.
Tip:Use an IR temperature gauge to measure surface temperature of sump and fittings.
1) Pre-heat sump and fitting to a maximum of 150°F. 2) Pre-heat Bravo epoxy to a maximum of 100°F. 3) Apply Bravo epoxy to the fitting per installation guide. 4) Sustain temperature of fitting/adhesive following cure charts. 5) Do not move or adjust sumps or fittings during cure cycle. 6) Make sure the adhesive is fully cured before conducting a testing following epoxy manufacturers’ guidelines.
HydrX™ Fuel Conditioning System
Site Inspection Guide Update
An updated version of the HydrX Fuel Conditioning System Site Inspection Guide (576047-355, Rev. E) is now available. See the links below. This guide will help determine if the HydrX Fuel Conditioning System can be implemented into an existing fuel management system. Review and fill out this document in order to pinpoint the HydrX part numbers required. If any issues are encountered during your site inspection, please contact us by phone at 1.800.451.4021 or email us. Your completed Site Inspection Guide should be submitted to essentials@jwkemail.com.
IMPORTANT: Only Veeder-Root HydrX Certified Technicians are authorized to install this system.
If you have not already, enroll in the web-based Veeder-Root HydrX Install and Service Course. This 1-hour course prepares Veeder-Root ATG Certified Technicians to install and service the HydrX Fuel Conditioning System. Users will become familiarized with all primary components of the HydrX system, including: the Fuel Conditioner, Water Intake Device, Guide Tube, and Fuel Conditioning Controller.
✏ Quick Links for Self-Enrollment
NOTE: You must sign up with Gilbarco Veeder-Root in order to enroll in the online training if you haven’t done so previously!
Well look no further – click on the Veeder-Root logo below to visit our web store, where we have hundreds of the most popular Veeder-Root items ready to buy in our webstore and if you can’t find it there, please contact us!
If you have any questions about HydrX or would like to receive a quote for HydrX or any other Veeder-Root system and/or parts , please feel free to contact us at 1-800-451-4021 or Email Us !!
The John W. Kennedy Company appreciates your business and continued support!