Gilbarco Cash Acceptor EOL Notification

Gilbarco Encore CIM

Encore S and 700S
Cash Acceptor EOL

This End of Life notification applies to the product known as the Encore Cash Acceptor option. This applies to the Encore S and 700S variants. This option is being declared end of life due to low order rates.

This notification is to inform you the Cash Acceptor option is being discontinued in 2021 and Gilbarco will accept Last Time Buy (LTB) orders by a deadline of August 20th, 2021. After this date no further purchase orders will be accepted for this product.

Ship dates against Last Time Buy (LTB) orders may be scheduled between now and October 29th, 2021. Orders are non-cancellable and cannot be rescheduled beyond this date. All other Gilbarco Standard Terms and Conditions apply to the LTB order.

If you have any questions regarding this notice , please feel free to contact us at 1-800-451-4021 or Email Us with any further questions or inquiries.

The John W. Kennedy Company appreciates your business and continued support!


Planning to Skip the Chip? Think Again!

The deadline to become EMV-compliance has passed, with many merchants failing to comply. If you’re planning to skip the chip because your statement doesn’t show any chargebacks, you might want to reconsider. These chargebacks can take more than a month to reflect on your statement. Therefore, you may want to review your network reconciliation statement to check if you have any counterfeit fraud chargebacks in your account.

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Emerging Trends Shaping the Gas Station Industry

Gas stations operate in a competitive business environment, where revenues fluctuate due to movements in the macro-environment. It’s essential to keep up with the gas station industry’s latest trends to grab the new opportunities for your fuel station and c-store operations. Here are some emerging trends shaping the gas station industry that you should know to maximize profitability.

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3 Mistakes to Avoid When Choosing a POS System

A cashier scanning a card in a modern POS system

Are you looking for a new POS system for your gas station? Excellent choice. You must keep your fuel pump and c-store updated to stay on top of the competition. However, you must pick the right POS for your business to reap the maximum benefits. The last thing you want is to shell out your hard-earning business money in the wrong solution. Here are some mistakes to avoid when choosing a POS system to ensure the best results.

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EVO™ 550 and EVO™ 5000 Automatic Tank Gauges shipped from Franklin Fueling Systems between the period of January 19, 2021 and April 23, 2021 with controller module firmware versions 2.23.2 and 2.23.3 require an immediate firmware update!!

If you purchased a unit manufacturer during this time, you will need to update to firmware version 2.23.4 ASAP!
For a list of affected serial numbers, please contact Franklin Fueling Support Center at 1.800.984.6266 or submit a ticket

You can read the tech update for instructions on the firmware update.

Tech Update

Download the Latest EVO™ 550 & EVO™ 5000 Firmware Upgrade

Be sure to fill out the form to get the firmware upgrade as well as to unlock and receive the latest software updates!

Upgrade Instructions
Upgrade Instructions
Release Notes
Release Notes

Franklin Fueling Systems EVO / INCON Automatic Tank GaugesLooking for EVO / INCON Equipment & Replacement Parts? Check out our online store!
And if you can’t find what you are looking for, please call us at 1.800.238.1225 or
Email Us!

The John W. Kennedy Company appreciates your business and continued support!


JWK SBI – Shop By Image Feature

THEY Say A Picture Is Worth A Thousand Words…
JWK SBI - Shop By Image

…But we at the John W. Kennedy Company decided to expand on Henrik Ibsen’s 1913 roughly coined phrase by making a picture more than just a picture worth a thousand words.  We decided to make them a shopping tool and informational resource with simple mouse clicks on one image.

May not sound like anything different you’ve seen until you’ve seen JWK’s SBI – Shop By Image feature!

The John W. Kennedy Company has been using image mapping to organize information and build quotes off of since the early 2000s for a few of our larger customers. So it was only natural when we launched our online store in 2016 to use them directly to shop from as well, allowing site visitors to add equipment and parts directly to their shopping carts from an image! We have simply kept this feature on the down-low, mentioning them here and there to get a feel as to whether they would be used and how often.

In late 2018, working with our eCommerce provider, we customized our site to integrate image mapping directly into our eCommerce solution to allow us to map images in-house and drop them on our site to create a powerful tool that is becoming more and more popular. There is no middle people involved; just us, an image and our site! From concept to reality in less time than it can take to get a quote most days.

JWK SBI Blue Hill Express

Blue Hill Express, Canton, MA 2009 image map

Blue Hill Express, Canton MA Encore dispenser image mapped from 2009

Blue Hill Express, Canton MA Encore dispenser image mapped from 2009

We have mapped out everything from exploded view parts breakdowns to an entire gas station. Some of those early image maps are still being used many years later.  One set of complex maps compared the customer’s current spec to their proposed upgrade and the associated costs. Unfortunately, we can not disclose them due to their proprietary nature and agreements made with the customers but the impact they made was powerful.

  In the case of new products, it allows us to hit the ground running by building the new products with a high degree of consistency and accuracy with all pertinent resources in tow such as product images, literature and videos . Kennedy warehouse staff even use them to identify components they are unfamiliar with in various systems like pipeworks.

Fairfield SCM-5DS Image Map

Fairfield SCM-5DS simple image map of exploded view

The early image maps (like the ones above and to the left of Blue Hill Express) were much more involved and required several expensive software apps to create over the span of a few days that didn’t look nearly as sharp or cool as what we can do now.

By the time we made our jump to eCommerce in 2016, we were able to create them with one piece of open source software that provided a much cleaner look to the finished map with even more functionality. With all the information at our fingertips and all products in our system, simple image maps can be created in less than an hour like the Fairfield Industries SCM-5DS you see pictured to the right, while more complex ones may take a half day or more. 

No “hover” effects for non-mouse driven devices

This is really a bit of a downer we hope to figure a way around moving forward but not holding our breath at a quick and easy solution.  While you can still use the image maps on tablets and smartphones, they don’t provide the same impact, functionality, nor are the images as big as they are on a desktop or laptop but again, they still work and can be used on such devices. And depending on the browser being used on tablets and smartphones, some will open with just a touch while others require you to touch and hold to open a new tab.  Yeah, I agree, the inconsistency in web browsers from device to device and IO to IO is pretty bad as well.  We are all still learning this new digital world, even those building it.  This is why you will not find a direct link to any image maps on the mobile version of our site as we do not drive customers away by frustrating them with a feature that does not work the same on every device.

At this time, the most popular image maps are the Franklin Fueling FE Petro submersible pump exploded views.

Franklin Fueling Systems FE Petro Variable & Fixed Length Submersible Pump Replacement PartsFranklin Fueling Systems FE Petro Variable & Fixed Length Submersible Pump Replacement Parts FE Petro STP Discharge Manifold Assembly Replacement PartsFranklin Fueling Systems FE Petro STP Discharge Manifold Assembly Replacement Parts

These very popular maps are used multiple times a day to find parts and provide much needed information in a format not found anywhere else and that’s where the John W. Kennedy Company excels over all others; provide much need information in a timely manner.  We know who’s looking, who’s buying and when.  We know vendors and our competition use our site for information from not just our analytics but from the horse’s mouth. What does it say about the competition when they use our site over their own or the vendors to get information from?

Pretty telling to say the least!

That tells us what we’ve known for nearly a century, information is still king! And that’s the best way we know how to win a customer’s loyalty; it’s not just about price but the support network and the timeliness of that support. This can also be seen with our trade shows we’ve hosted since the 90s and our daily efforts since 1930.  And now, we are just trying to carry that effort forward to the digital world wide web.

So by all means, please click on the image below to explore our Shop By Image page that features mapped images from Fairfield Industries, Franklin Fueling Systems’ brands (Corrosion Control, Cable Tight, EBW, EVO, FE Petro and UPP), Morrison Brothers, NUPI, Omntec and OPW with more to follow!JWK SBI - Shop By ImageIf you have any suggestions for image maps you would like to see, please feel free to email
Shop By Image Suggeston
and if the resources are available, we will do our best to make it happen!

Can’t find what you are looking for on our site or have questions? Feel free to call us at 1.800.451.4021 or

The John W. Kennedy Company appreciates your business and continued support!


Preparing Your Gas Station and C-store for

Summer is a busy season for many gas stations and convenience stores. During the warmer weather, people plan road trips and travel more, which results in a higher demand for fuel and snacks. While some patrons make random stops, others are picky about the gas stations and c-stores they go to. It’s important to prepare your gas station and c-store to improve your summer potential. Here are some tips for setting you up for a busy, profitable season:

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The EMV Deadline Has Passed: What Should You Expect?

The April 17, 2021 EMV deadline is finally over. What does it mean for your gas station business? Let’s find out!

The deadline for gas stations and c-stores in the United States to become EMV-compliant has finally passed. The first deadline was proposed in 2015, which was revised multiple times until October 1, 2020. This was supposed to be the final deadline, but the outbreak of COVID-19 gave another lifeline to gas stations as it was further delayed to April 17, 2021. Now that we’re past the deadline, the liability for fraudulent transactions will be shifted to merchants.

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