Gilbarco Veeder-Root: Pumps offline? Here’s how to fix it.

Seeing red circles, yellow triangles, or both in the forecourt display of your Passport®??

Your fuel dispensers may be offline or stalled.

Before you call the Help Desk, try rebooting the dispenser from your Passport! Here’s how:

View and Download the Reference Card

Passport Pumps Offline Reference Card

Passport Point-of-Sale: Tips & Tricks for your POS

Looking for some quick online guidance, tips and tricks for your Passport POS? Click on the image below to get video help with instructions for cashiers, managers and self-checkout! There are also links to view and download reference cards to create a nice library to access in moments.

Passport Point-of-Sale: Tips & Tricks for your POS


Looking for Gilbarco equipment? Click on the links below to visit our web store :

Pumps & Dispensers
Passport Point of Sale
Gilbarco Passport Point of Sale
Forecourt Payment Options
Gilbarco Forecourt Payment Options
Forecourt Merchandising
Gilbarco Forecourt Merchandising Options

Click here to search all Gilbarco equipment and parts listed in our web store.


Feel free to contact us at 1.800.238.1225 or Email Us with any further questions or to place an order!


The John W. Kennedy Company appreciates your business and continued support!

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A Change of Pace – Old Gas Station Videos

Old Rehoboth Village Post Office, trolley stop, general store and gas station

I think most Americans appreciate vintage Americana and for us in the retail petroleum business, old gas stations are very interesting. The above image is of this  blog author’s house from 1924 and it doesn’t look remotely the same today. It started life in a different location and was moved to its current location in 1880 to serve as the town post office, a trolley stop, general store and of course, a gas station!


Old Gas Station Collage


As I was posting some vendor-related videos, a few vintage gas station videos popped up that I thought would be a nice change of pace of just enjoying some American gas station history.  You may be shocked by some of what you notice in this video because some things date back much further than you have been led to believe!  So here you go:

This video is courtesy of Freakineagle’s YouTube Channel:


This next video is courtesy of Salssalvage’s YouTube Channel:


John W. Kennedy Company Service Station EssentialsAnd don’t forget, for all your gas station needs, you can buy online, email us or call us at 1.800.238.1225.

The John W. Kennedy Company appreciates your business and continued support!

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Safely clean your Passport screen with this quick tip

Passport Clean Screen
Disinfect your Passport screen without accidentally shutting off your pumps.

Click image to view/download quick reference card


Here’s how:

Click on the links below.
Not only will you have access to these videos but very handy reference cards that can be downloaded and printed!!
These are just a few of the videos. There are many more videos to explore once you click on the links!

CASHIER INSTRUCTIONS

BALANCE PREPAY CLOSE THE TILL
CLOSE THE TILLCLOSE THE TILL
CONDUCT A TILL AUDITCONDUCT A TILL AUDIT

MANAGER INSTRUCTIONS

CHANGE FUEL PRICESCHANGE FUEL PRICES

 

CREATE RESTRICTION GROUPSCREATE RESTRICTION GROUPS
DIGITAL ADSDIGITAL ADS

EXPRESS LANE SELF-CHECKOUT INSTRUCTIONS

ADD ITEMS TO TRANSACTIONADD ITEMS TO TRANSACTION
ATTENDANT AUDIO ALARMATTENDANT AUDIO ALARM
AUTHORIZE AGE RESTRICTED ITEMAUTHORIZE AGE RESTRICTED ITEM

Looking for Gilbarco equipment? Click on the links below to visit our web store :

Pumps & Dispensers
Passport Point of Sale
Gilbarco Passport Point of Sale
Forecourt Payment Options
Gilbarco Forecourt Payment Options
Forecourt Merchandising
Gilbarco Forecourt Merchandising Options

Click here to search all Gilbarco equipment and parts listed in our web store.

Do you have any more questions about Gilbarco Passport POS system or require service? Feel free to call us at 1.800.451.4021 or email us using the link below:
EMAIL US

The John W. Kennedy Company appreciates your business and continued support!

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S. Bravo Systems, Inc. Launches Bravo Solution Center

Bravo LogoS. Bravo Systems, Inc. is pleased to announce the launch of their new Bravo Solution Center.Bravo Products - Problem Solved!

Over the past year plus, Bravo has been on a tear improving and expanding every aspect of their business. 

So keeping inline with their goals, contractors and installers now have the ability to call, email and most importantly, text images to the Bravo home office. Based on Bravo’s beta testing of their new Solution Center, the feedback has been extremely positive and being well received by those in the field already.  We are encouraging everyone to take advantage of this resource and support as well as the technology that now allows for live footage and photos to be taken at the job site and immediately sent in to the Bravo Solution Center.

The Solution Center is led by Keith Pearson with Don Mukai serving as back-up when needed. Bravo is committed to responding to all incoming inquiries and requests within 3 hours.

EMAIL:                             bsc@sbravo.com or kpearson@sbravo.com

TEXT OR CALL:         1.323.541.3852

HOURS:                           Monday – Friday: 10:00am – 7:00pm EST  (7:00am – 4:00pm PST)


Cumberland Farms & Bravo

The John W. Kennedy Company appreciates your business and continued support!

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OPW Videos Now Available Through WWW.OPWGLOBAL.COM

OPWUniversity

OPW has made their OPW University training videos free and accessible on their main website with no login or account required.  Accessing these videos is simple:

From the home page, access the Tech Support menu and select either Fuel Management Systems or Retail Fueling.  Depending on which you select, the menu path selection will be as follows:

FMS: TECH SUPPORT > OPW FUEL MANAGEMENT SYSTEMS > TRAINING & CERTIFICATION > OPW UNIVERSITY VIDEOS

RETAIL FUELING: TECH SUPPORT > OPW RETAIL FUELING > TRAINING > OPW UNIVERSITY VIDEOS

If you have any question or would like to find out more about OPW technical training, contact us at 1-800-451-4021.

The John W. Kennedy Company appreciates your business and continued support!

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