Verifone MX915/925 Pin Pad Calibration

Verifone LogoGuide to Calibrate the
MX915/925 Pin Pads

1.  Power on device

2.  Press the 1, 5, and 9 buttons on the keypad simultaneously for 2 seconds.
    a. This step only needs to be performed if an application has been loaded to the device.

3.  Once the device displays the login menu, press the red “X Cancel” button.
    a.
Verifone MX915/925 Login Screen

4.  This will bring you to a menu where you are presented different options.

5.  Press option “2” for calibration option.

6.  DO NOT TOUCH SCREEN DURING CALIBRATION PROCESS.

7.  Once the calibration is done, press the green “O Enter” button to navigate back to the login menu.

8. From here, you can either reboot the device, or login and perform other functions.



If you have any questions about or problems with this procedure, please feel free to contact our Service Department at 1.800.451.4021 or Email Us !!


The John W. Kennedy Company appreciates your business and continued support!

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Verifone – VASC Field Service Bulletin: Secure Pump Pay & Smart Pump Access

VASC Field Service Bulletin

Verifone MX760 & MX700 Secure Pump PayOVERVIEW

Verifone announced in August 2014 that they entered an agreement with Gilbarco such that Gilbarco would become the integrator, distributor and service provider for all Verifone’s forecourt payment systems. Any pre-partnership commitments and agreements would continue to be honored in respect to Verifone’s Paymedia (Secure Pump Pay program).Verifone Smart Pump Access

During this time, Verifone’s new strategy with Gilbarco would be to continue to collaborate and engineer products sold under the Gilbarco sales channel. The current product is known as Flexpay IV and is exclusively available from Gilbarco for use with their model dispensers and retrofit kits.

Verifone stopped producing its Secure Pump Pay product line in July 2016 and existing inventory on- hand was used to fulfill existing contractual commitments. Beginning September 30th, 2019 only clients who are under existing contracts will receive support and repair from Verifone for their SPP devices. This includes the
Secure Pump Access (SPA) device.

Verifone’s mission is to deliver high-quality payment solutions based on powerful new technologies that lower your cost of ownership and enhance the efficiency of your operations. Verifone looks forward to helping you meet outdoor EMV and other increasingly complex regulatory, compliance and security requirements.

COMPLIANCE INFORMATION

Visa’s U.S. deadline for EMV for dispensers is currently set at October 1, 2020. Additionally, the Verifone SPP is certified either to the PCI 1.x or 2.x standard and both have now been succeeded by versions 3, 4, and 5. SPP PCI 1.x devices should be replaced as soon as feasible because of possible vulnerability based on the age of the device. These are primary reasons Verifone has been forced to phase out repair services for the SPP.

Learn more about Gilbarco’s FlexPay IV by click here or on the image below.

WHAT DO I NEED TO DO?

You can contact us at 1.800.238.1225 to obtain a compatible solution to replace SPP equipment and choose a compatible EMV-enabled product. Please do not hesitate to contact us with any questions or equipment needs to meet EMV requirements as well as any of your other refueling equipment needs. 

And please visit our online store where we have thousands of products ready to ship the same day (for orders received prior to 3PM Eastern Time) and what you can’t find, please call us at 1.800.238.1225 as we have access tens of thousands of products from hundreds of vendors.
The John W. Kennedy Company appreciates your business and continued support!

 

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