TECH UPDATE: REQUEST TO RETURN FLEX-ING 1½ Inch FLEXIBLE CONNECTORS WITH NPT MALE SWIVEL FITTINGS

Flex-Ing Tech UpdateFranklin Fueling Systems has identified a potential issue with weeping fittings of certain FLEX-ING™ 1½” Flexible Connectors with NPT Male Swivel End Fittings manufactured between January 18, 2021 (work week 4 of 2021) and May 28, 2021 (work week 22 of 2021).

Due to the possibility of a weeping fitting leading to potential delays on job sites during commissioning, Franklin Fueling Systems suggests that affected Flexible Connectors not yet installed should be returned for a no-charge replacement. To determine the date code of flexible connectors, please see the following instructions.
Flex-Ing Affected Product Date Code Identification

Identifying Flexible Connectors by Date Code

To confirm fitting date codes, note the image. The nut on the swivel is inscribed with the work week number and year of manufacture.

Only those with 1½” swivel fittings bearing the work week mark of 4 through 22 and year of 21 should be returned.

Any FLEX-ING™ 1½” Flexible Connectors bearing an inscribed work week prior to 4 of 21, or 23 of 21 and after should not be returned.
FLEX-ING™ 1½” Flexible Connectors with NPT Male Swivel End Fittings with date codes bearing work week 4 to work week 21 are the extent of the fittings referenced.

Returning & Requesting a Replacement Flexible Connector

1. Check your inventory for referenced Flexible Connectors.
2. Contact us at 1-800-451-4021 (7:30am-5:00pm EST)
or email us at essentials@jwkemail.com with the quantity of Flexible Connectors meeting the defective return criteria.


Feel free to contact us at 1-800-451-4021 or Email Us with any further questions!

The John W. Kennedy Company appreciates your business and continued support!

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FFSPro University Tech Update – DETERMINE YOUR WARRANTY COVERAGE PERIOD

FFSPro Warranty Period

 

This is just a quick update and reminder from our friends at Franklin Fueling Systems to make you aware they have released a handy document to help you interpret your Healy™ and FE Petro® product serial numbers to determine your warranty coverage period.

Click here to download the FFS technical bulletin.  The guide will help you interpret the coverage date within the serial number, outline the coverage period for your FE Petro and Healy products and how to request an RGA from Franklin.  But if you are not feeling that ambitious, by all means, feel free to call us here at the Kennedy Company at 1.800.451.4021 to help determine your warranty coverage and obtain an RGA to replace yourdefective product if needed.

 

 

Franklin Fueling Drawing PortalWe also invite you to check out Franklin Fueling’s Customer Drawings Portal to access every drawing at your fingertips.  Search, view and download all customer drawings on one page!  Click on the graphic above or visit the drawing portal by clicking here.

 

The John W. Kennedy Company appreciates your business and continued support!

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UPDATED: URGENT SAFETY RECALL: OPW SWIVEL CONNECTORS!!!

OPW Corporate LogoRECALLUPDATED AS OF MAY 12, 2017

 

The previous recall affecting the 241TPS series swivel has now been extended to the 20S 3/4 and 1 inch swivels!! 

This pertains only to the specific swivels and hose kits identified in the latest OPW Recall Alert and does not pertain to other OPW swivel models or products.

Below is the JWK Blog post dated March 24, 2017 from the previous recall posted about the OPW 241TPS Series and 36S swivel models.

An issue has been identified at an OPW supplier which has led to the immediate stoppage of sales of OPW swivel connector models 241 TPS Series and 36S with stamped manufacture dates between January 2013 and March 2017. This applies to 3/4 and 1 inch swivels. The specific models and date codes are listed on the Recall Alert as well as a list of the specific parts numbers affected.

OPW has identified a concern with a retaining rod used in the affected swivel connectors. In certain rare cases, the retaining rod may not perform as expected, resulting in unintended separation at the swivel connections, presenting a risk of fuel spillage. Additionally, while regulations and warnings prohibit the presence of ignition sources at the pump, there is a potential fire hazard if an ignition source is nevertheless present. Because the quality and safety of OPW products is paramount, they are stopping sales and recalling of all potentially affected swivels, effective immediately.

This communication pertains only to the specific swivels and hose kits identified on the Recall Alert and does not pertain to other OPW swivel models or products.

Here is an excerpt from the recall alert stressing the need to take immediate action on this recall notification:

IMMEDIATE ACTION REQUIRED:

  • Inspect your gas pumps and identify any OPW swivel connectors with the affected model numbers and within the affected date range.
  • Remove or replace all swivels with the affected model numbers and within the affected date range.
  • If the swivel was installed as part of a hose kit, only the swivel needs to be replaced, not the entire hose kit.
  • Register for the recall using the https://OpwSwivelRecall.expertinquiry.com website or by calling 1-866-562-5931 between 9am and 5pm EST Monday through Friday. You must provide contact information and certain information to identify the affected swivels to be replaced.
  • OPW will directly ship new, alternative swivels to replace your recalled swivels.
  • Tag and dispose of the recalled swivels per the instructions provided with your
    new swivels.
  • REMOVE OR REPLACE AND DO NOT REUSE RECALLED SWIVELS. THERE IS A RISK OF FIRE, SERIOUS PERSONAL INJURY, AND DEATH + Add New Category .

OPW regrets this inconvenience to you and your business and appreciates your patience as we work to ensure the safety and quality of our products.

If you have any further questions, please contact us immediately at 1.800.451.4021

We appreciate your continued business and support. We hope to see you next Wednesday, March 29th at our Make Your Station Safe Again Trade Show!

JWK 2017 MYSSA Logo

URGENT SAFETY RECALL: OPW SWIVEL CONNECTORS!!!

OPW Corporate LogoRECALLAn issue has been identified at an OPW supplier which has led to the immediate stoppage of sales of OPW swivel connector models 241 TPS Series and 36S with stamped manufacture dates between January 2013 and March 2017. This applies to 3/4 and 1 inch swivels. The specific models and date codes are listed on the Recall Alert as well as a list of the specific parts numbers affected.

OPW has identified a concern with a retaining rod used in the affected swivel connectors. In certain rare cases, the retaining rod may not perform as expected, resulting in unintended separation at the swivel connections, presenting a risk of fuel spillage. Additionally, while regulations and warnings prohibit the presence of ignition sources at the pump, there is a potential fire hazard if an ignition source is nevertheless present. Because the quality and safety of OPW products is paramount, they are stopping sales and recalling of all potentially affected swivels, effective immediately.

This communication pertains only to the specific swivels and hose kits identified on the Recall Alert and does not pertain to other OPW swivel models or products.

Here is an excerpt from the recall alert stressing the need to take immediate action on this recall notification:

IMMEDIATE ACTION REQUIRED:

  • Inspect your gas pumps and identify any OPW swivel connectors with the affected model numbers and within the affected date range.
  • Remove or replace all swivels with the affected model numbers and within the affected date range.
  • If the swivel was installed as part of a hose kit, only the swivel needs to be replaced, not the entire hose kit.
  • Register for the recall using the https://OpwSwivelRecall.expertinquiry.com website or by calling 1-866-562-5931 between 9am and 5pm EST Monday through Friday. You must provide contact information and certain information to identify the affected swivels to be replaced.
  • OPW will directly ship new, alternative swivels to replace your recalled swivels.
  • Tag and dispose of the recalled swivels per the instructions provided with your
    new swivels.
  • REMOVE OR REPLACE AND DO NOT REUSE RECALLED SWIVELS. THERE IS A RISK OF FIRE, SERIOUS PERSONAL INJURY, AND DEATH.

OPW regrets this inconvenience to you and your business and appreciates your patience as we work to ensure the safety and quality of our products.

If you have any further questions, please contact us immediately at 1.800.451.4021

We appreciate your continued business and support.  We hope to see you next Wednesday, March 29th at our Make Your Station Safe Again Trade Show!

JWK 2017 MYSSA Logo