IMPORTANT UPDATE: Hannay Reels Current Factory Lead Times

Hannay ReelsHannay Reels feels blessed and is extremely grateful with the nearly 20% rise in volume this year compared to the same 5-month period in 2017.  The only downside to this successful surge in orders has been the short term affect on product lead times.  Hannay is in the process of additional hiring, more overtime and larger material purchases.  And even then, some of Hannay’s vendors have struggled to keep up with the increased demand.

While adjustments are being made to address the issues, please note that generally speaking, lead times on catalog reels are running on average  of 3 to 5 business days longer than was typical at the start of 2018.  For reels that run through Hannay’s large reel custom shop (such as the spoked-disc aviation and heavy-duty jetter reels), lead times are now running at least a full week longer.

If you have any questions about current expected lead times specific to your own reel model(s), do not hesitate to contact us with any questions at 1.800.451.4021!

The John W. Kennedy Company appreciates your business and continued support!

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New Hannay Reels 3-Year Limited Warranty

Hannay Reels

Beginning January 1st, 2018, Hannay Reels will warranty their products for 3 years from date of shipment when properly installed, maintained and operated in accordance with Hannay instructions.  You can review details on warranty requirements, exclusions and responsibility by visiting the Hannay Reels warranty page at https://www.hannay.com/en-US/support/warranty/.

The new 3-year limited warranty retroactively applies to Hannay reels shipped after January 1st, 2016.

Hannay Reels proudly stands behind their products with the confidence they are providing their customers with the best built hose and cable reels on the market today!

If you have any questions on the warranty or previous reel purchases, please feel free to call us at 1.800.451.4021 or email us at counter@jwkemail.com.

 

 

The John W. Kennedy Company appreciates your business and continued support!

 

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