Chip Card Storm Brews

Jeremie Myhren - chief information officer for Road Ranger in Rockford, Ill.The following article, written by Jeremie Myhren appeared May 9, 2019 on Convenience Store Decisions  has been reproduced. Jeremie has been managing IT in the convenience retail industry since 2000. He is the chief information officer for Road Ranger in Rockford, Ill.
Read Jeremie’s original article here.

 

As the October 2020 EMV liability shift at the pump draws near, the cost of not taking action grows clear.

No other industry has as many unattended outdoor payment terminals as we do in the convenience store and petroleum industry in the U.S. There isn’t even a close second.

This becomes increasingly relevant to the data security conversation as the payments technology and security landscape continues to evolve. Outdoor payment terminals are steadily increasing in value as a tool used by the criminal underworld.

The October 2015 inside Europay, Mastercard and Visa (EMV) liability shift in the U.S. moved a material percentage of retail payment card transactions from traditional magnetic stripe swipe to inserted, chip-card read. While attackers moved to exploit chip where they could, through techniques like swipe fallback, the retail shift to chip added cost, complexity and reduced feasibility for the criminal hacking groups and gangs who perpetrate most of the large-scale payment-card breaches.

That’s not to imply that inside EMV solves the payment card data security problem. In most cases, payment terminals are just as susceptible to a costly compromise as before EMV. Typical breach methods like memory scraping point-of-sale (POS) malware remain a threat, and the data captured in such an attack remains valuable, even from a chipped card. Really, the biggest shift in the EMVmove to inside chip is that your outlet becomes less attractive for criminal syndicates to perpetrate the final step of the payment-card data-breach fraud — actually spending the money or using the compromised account to buy goods or services to then sell or trade for cash.

That said, today, few of us have fully-operational EMV-capable payment-card terminals at the pump. Many of us have some sites and lanes with chip-capable hardware, but few retailers and payment networks are conducting an actual chip-card read at the fuel island.

The EMV liability shift at the fuel island currently stands at October 2020 and is unlikely to be extended further. Until the liability shift actually takes effect, so long as we follow current acceptance rules (things like not authorizing over allowed limits), we’re largely protected from stolen account numbers being used for purchases at our outdoor payment terminals.

This conceals the reality that our c-store sites are seeing higher incidences of stolen or breached payment cards being used for fuel purchases. Thieves are finding more obstacles at their traditional outlets, which have fully converted to chip-card acceptance, so the non-EMV-accepting fuel dispensers have increased in value to them. Because the issuing banks behind the stolen cards being used are bearing the cost of most of this fraud, we are often blind to it — even as it rises steadily.

This sets us up for a troublesome late 2020. Those who do not make the necessary investments in chip-accepting hardware at the fuel island, as well as those who have, but whose POS and payment processing partners have not, will find a shock in November 2020 as they bear the full burden of payment-card fraud at the fuel island for the first time.

What’s A Retailer To Do?

  • If you are branded, ask your fuel brand what your options are and what the current state of their technology programs are when it comes to EMV at the pump.
  • Talk to your POS software and hardware providers to determine dispenser EMV options and when they will be ready.
  • Talk to your dispenser partners about your specific dispensers and what your specific options are.
  • Talk to your payment-card processors about your specific technology mix and when they will be ready for your specific setup.
  • Talk to Visa, Mastercard, American Express and Discover. If you do not have an assigned representative from each payment brand, ask your payment-card processor to put you in touch.
  • Ask each payment brand to share the burden of Automated Fuel Dispenser (AFD) fraud at your sites for the past year. Normally, you do not see this data, as you didn’t bear the burden of it, but they have it and are generally able to provide it.
  • Use all of the above to apply pressure where needed to get various stakeholders to get you ready in time. Also use it to build your business case and ROI needed to fund the necessary investments to be prepared.

 

Do you have further questions about EMV capable and compatible equipment for your customer’s forecourt and in-store transactions?  Give us a call at 1.800.451.4021!

 

The John W. Kennedy Company appreciates your business and continued support!

 

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Patriot Capital: Is Equipment Financing Right For Your Business?

Patriot Captial - Is Equipment Financing Right For Your Business?You have options in how you finance your fueling and convenience store equipment. Adding new EMV gas pumps, POS, LED’s, storage tanks or EMV upgrades? View the short video below to learn how business equipment financing and leasing for your convenience store compares with other loan and borrowing options.

Feel free to give us a call at 1.800.451.4021 if you would like to finance your next equipment purchase or visit Patriot Captial’s Equipment Financing Learning Center to learn more.

The John W. Kennedy Company appreciates your business and continued support!

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Available Tax Incentives – Accelerated Depreciation

2018 Tax ChangesGilbarco Encore, Passport PX60 & Veeder-Root TLS450 PlusPatriot Capital

Our good friends at Patriot Capital have asked us to share one of the benefits of the new tax laws; expansion of Section 179 and Bonus Depreciation!

As Richard Browne, Patriot Capital Vice-President and Marketing puts it, “Bottom line, most dealers and jobbers will be able to deduct 100% of their equipment purchases in the first year, rather than over the traditional seven years.  This has some significant tax benefits for them.”

Click here to see the document that explains accelerated depreciation on page 1, summarizes the changes on page 2 and gives an example of how it works on page 3.

If you are looking to purchase new equipment and would like to take advantage of these expanded tax benefits, give us a call at 1.800.451.4021 today!  We can also work with Patriot Capital to help with your financing.

 

The John W. Kennedy Company appreciates your business and continued support!

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Passport PX52 (PX51) Hardware: Support ending for upcoming release in March 2018

Gilbarco Veeder-Root

End-Of-Life Announcement:
Passport PX52 (PX51) Hardware

Gilbarco Veeder-Root is committed to maintaining service and support for all their solutions for the full extent of their hardware lifecycles. This support continues until they can no longer provide spare parts, or when significant technological advances dictate otherwise.PX52 End Of Support

The Passport PX52 (PX51) hardware set was released in 2005 and has served thousands of  Gilbarco Veeder-Root customers with fourteen major Passport releases and millions of hours of store operation. The PX60 Passport All-In-One hardware was introduced as the next evolution in April 2014 and sold across all petroleum/convenience networks and markets over the past three years.

Support for the PX52 (PX51) hardware set will be discontinued starting with Version 11.02 (Release 4) and all subsequent releases. This release is currently scheduled for production release starting March 2018.

PX52 End Of Life AnnouncementTo further help with key dates that pertain to the PX52 (PX51) hardware End-Of-Life support, please view the End-Of-Life Announcement: Passport PX52 (PX51) Hardware Gilbarco Veeder-Root has published.  The announcement includes a chart of milestones along with links to embed the key dates into your calendar as reminders.

PX60-Tradeup discounts are still available if you wish to upgrade from your existing PX52. Call us at 1.800.451.4021 to upgrade your system today!

 
The John W. Kennedy Company appreciates your business and continued support!

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Why Wait – No Interest, No Payments Until 2018!

Why Wait? Qualified Customers Get No Payments on Equipment and Installation.

patriot-logoIf you are considering upgrading your site, there’s never been a better time.  Lock in today’s low interest rates through December 2022 when you finance your new gas pumps, point of sale, underground storage tanks or other fueling or in-store equipment.

Encore_700_wJWKOrder by November 30, 2017.  Equipment installed by December 31, 2017 is eligible for Section 179 tax savings in 2017.

Our friends and partners at Patriot Capital would love to help you finance those upgrades.

Tanks

See the attached credit application or give us a call at 1.800.451.4021 and ask us about this program!

Program available to qualified borrowers.

We appreciate your continued business and support!

Gilbarco Announces First US Fuel Dispenser EMV “Chip” Transaction

Gilbarco First US EMV Dispenser
The following article has been reproduced from the original content found at http://www.gilbarco.com/us/news/gilbarco-announces-first-us-fuel-dispenser-emv-chip-transaction

Heightens Security and Meets Growing Consumer Expectations

Thursday, June 15, 2017

Gilbarco Veeder-Root has announced the successful processing of the first US EMV™ “chip” transaction at a fuel dispenser, utilizing Gilbarco’s Passport® Point-of-Sale (POS) and Encore® fuel dispensers on the First Data network (NYSE:FDC).

Gilbarco’s Passport POS solution is the first POS in the US to process forecourt EMV transactions, leveraging FlexPay™ CRINDS from Gilbarco.  Gilbarco expects forecourt EMV payments to quickly begin turning on across the country at the large installed base of FlexPay CRINDS as the software is released for payment networks throughout the year, and as fraud migrates to less secure payment points and security-conscious customers migrate to those sites with enhanced security.  The Passport POS system has supported EMV in-store transactions since May 2016.  With simple software upgrades, Passport sites can be easily configured and enabled for full EMV transactions at the dispenser for all major card types.

“Gilbarco is proud to continue to lead the market on EMV technologies, both inside the store and at the dispenser.  Our customers are looking to enable EMV at the dispenser as soon as possible, to provide the security their customers expect of them, and to get the most of the forecourt EMV hardware investments they’ve already made,” said Mark Williams, Vice President of Marketing, Gilbarco Veeder-Root.

Kamlesh Patel, owner of the 49 Fuels site processing the first US forecourt EMV transaction was eager to enable EMV at the forecourt, stating, “Our dispensers were already EMV-ready, so turning on EMV at the dispenser just required a simple Passport software upgrade.  We’ve seen our customers rapidly become accustomed to paying with their chip cards inside the store on our Passport system, and they are quickly expecting to be able to use their chip card at the dispenser, as they know that it gives them additional security.”

For more information about the Fundamentals of EMV, please go to http://www.gilbarco.com/us/learning-center/emv-c-store-retailers.

About Gilbarco Veeder-Root
Gilbarco Veeder-Root is the worldwide technology leader for retail and commercial fueling operations. It offers the broadest range of integrated solutions from the forecourt to the convenience store and head office. For over 150 years, Gilbarco has earned the trust of its customers by providing long-term partnership, uncompromising support and proven reliability. Major product lines include: fuel dispensers, dispenser media, point-of-sale systems, payment systems, tank gauges, software development and integration, fleet management systems and nozzles.patriot-logo

For more information about Gilbarco EMV or any other Gilbarco Veeder-Root products,  feel free to contact us at 1.800.451.4021.  And that’s not all!  Not only can we help with your equipment needs but our great partners at Patriot Capital are THE Equipment Financing Specialist of our industry.

We appreciate your continued business and support!

Passport Product Alert: Okidata Laser Printer – Troubleshooting Tip

Okidata_logo

Paper-Jam-Office-Space

Are you experiencing excessive paper jams with the Okidata Laser Report Printer? If so, this may be caused by the use of recycled printer paper – Use of this type of paper will cause excessive jams that may damage the printer. Many recycled papers are not designed for laser printers and do not meet the minimum specifications for laser printer paper.

Recommendation:
If you are using recycled paper, the TRAY 1 MEDIA TYPE in the MEDIA MENU should be set to RECYCLE. Use only recycled paper specific for laser printers that does not exceed 50% post-consumer content.

Feel free to contact us at 1.800.451.4021 with any questions.


We appreciate your business and thank you for your continued support!

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