Imagine you’re at a gas station and you’ve started a transaction at a dispenser. Maybe you’ve never given it another thought, but how does the fuel actually get to the nozzle?
The answer is that fuel is pumped up from an underground storage tank via a submersible turbine pump and through the fuel lines to your dispenser nozzle.
The submersible turbine pump is the powerful unsung hero of the fueling system. These pumps have two main components; a packer manifold which is in the sump space and a Unitized Motor Pump (UMP) that sits down in the tank.
Starting the Flow
During a transaction, the packer manifold receives the signal and activates the UMP.
The UMP starts spinning and that rotational energy creates pressure and moves fuel up through the pump.
The fuel flows up through the column pipe to the packer manifold.
Fuel enters the packer manifold and goes through a check valve, which is used to keep pressure in the lines, before being discharged into to the fuel lines.
Keeping Track
While it’s dispensing fuel to your vehicle, the dispenser is keeping track of exactly what you’ve pumped and how much that costs. Once you’re done, there are a series of signals that are managed through the automatic tank gauge and control boxes that turn off the STP and finish the transaction.
If using a TLS-450PLUS Automatic Tank Gauge paired with Electronic PLLD, then station operators can also monitor line pressure during the dispense to ensure that system isn’t leaking and meets release detection requirements.
What’s Next?
Next week, we’re discussing how the TLS-450PLUS ATG makes sure the fueling system is free from leaks and compliant with regulatory requirements.
You can find more information on every step of the process here.
If you have any questions or would like to purchase Veeder-Root and Red Jacket Products, visit us online at www.johnwkennedyco.com or call us at 1.800.451.4021.
TheJohn W. Kennedy Company appreciates your business and continued support!
This is Veeder-Root’s second article in their series on what actually happens when you fill up at a gas station. Read the first article here.
Most people don’t know this, but a gas station’s fuel dispenser is connected to three primary pieces of equipment that help it run a fueling transaction:
These three pieces of equipment make up the system that manage the transaction, calculate inventory data, and facilitate the pumping of the fuel.
The Gate Keeper
When you lift the handle and start a transaction at the dispenser, nothing happens without the Point-of-Sale System approving it. This is because a POS system must authorize a sale to allow next steps to happen.
The authorization can be done manually by an attendant at the gas station or it can be set to pre-authorization.
Manual authorization means that someone on site must approve all transactions prior to any dispensing. If you’ve ever been at a site where an attendant must pump all gas, this is likely an instance where they’re using the manual settings.
In instances of pre-authorization, the POS system allows a transaction to happen once the payment, usually credit or prepaid fuel card, is approved. If you have ever gone to a 24-hour site that is unattended, this is set to pre-approval.
In either case, the Point-of-Sale System is providing a gate keeper function in the fueling transaction to make sure that only approved fuel dispenses happen.
Sending the Signal
Now that we know the transaction is authorized, the dispenser will reset the displays and get ready to dispense fuel.
Next week, we’re discussing how the fuel is pumped from the tank and to the dispenser, including the different modes available.
You can find more information on every step of the process here.
If you have any questions or would like to purchase Veeder-Root and Red Jacket Products, visit us online at www.johnwkennedyco.com or call us at 1.800.451.4021.
TheJohn W. Kennedy Company appreciates your business and continued support!
For most people, getting gas for their vehicle is an unavoidable, routine part of life. We do it because we have to do it.
And while we all know how to operate a gas pump, most don’t realize that there’s a symphony of sensors and probes working together to keep the fuel flowing safely and efficiently.
Today, we’re tackling the first piece of the fueling process, activating the dispenser.
Gas Pump vs. Fuel Dispenser
Yes, there is a big difference between gas pumps and fuel dispensers, even though people use the words interchangeably.
Some countries use gas pumps, which use a pumping device inside the unit to create suction. The pump pulls fuel out of the storage tank and dispenses it through the product lines and nozzles.
In North America, we use fuel dispensers. These units work on a pressurized system using a submersible turbine pump immersed in the underground storage tanks to deliver fuel to the dispenser.
Activating the Dispenser
So what really happens? The customer pulls up to the dispenser, starts a transaction using a Point-of-Sale system like Passport®, removes the nozzle, and selects a grade.
A signal is sent to the Red Jacket® ISOTROL™ 1-8 Control Box. The control box isolates signals from the dispensers, and protects against wiring shorts and phasing issues.
Next week, we’re breaking down the authorization process and how Veeder-Root’s integrated site solutions work together to provide a safe and seamless consumer experience at the gas station.
You can find more information on every step of the process here.
If you have any questions or would like to purchase Veeder-Root and Red Jacket Products, visit us online at www.johnwkennedyco.com or call us at 1.800.451.4021.
TheJohn W. Kennedy Company appreciates your business and continued support!
Gilbarco’s Passport® Point-of-Sale (POS) System software versions 12.03 and prior utilize Windows 7 as the operating system (OS).
Microsoft is ending support of Windows 7* and will no longer provide:
Software Updates
Application Patches
Security Updates
Technical Support
How this affects your Passport POS System
Your Passport POS System will continue to function, but your operating system (OS) Combo/Server will not be optimized or receive updates.
IntroducingWindows 10
Windows 10 operating system is now required with all Passport POS systems and is included beginning with version 20.
Windows 10 provides Better Performance with Solid-State Drives (SSD) • 75% FASTER reboots • 60% FASTER data backups • Handle 30% MORE transactions per hour without seeing authorization times start to increase • FASTER installation of upgrades
Improved Security Upgrading to the latest Passport POS System hardware with Windows 10 OS, assures you’ll have the most secure, robust POS solution that minimizes the risk of security or data breaches.
The risks of not upgrading toWindows 10
Passport POS Systems running on Windows 7 are at high risk of not being Payment Card Industry Data Security Standard (PCI DSS) compliant.*
The Payment Card Industry (PCI) Security Standards Council requires all merchants processing cardholder data to use systems that are still supported by their respective OS vendors or have a plan to migrate to the new system if it is not yet available.
PLEASE CALL US AT 1.800.451.4021 FOR MORE INFORMATION AND ORDERING DETAILS.
PX60 Combo/Server – Running Windows 7 Professional Operating System, Microsoft Support Ended January 2020*. All other Passport devices (EDH/Client) – Running Windows 7 POS Embedded Operating System – Microsoft Support Ends October 2021*. * New patches, feature enhancements, and security updates will not be released for Windows 7 after this date, work with your Qualified Security Assessor (QSA) on your plan to maintain PCI compliance.
Identifying YOUR Passport® POS Hardware & Upgrade Package
This simple guide will help you select the specific Gilbarco Passport POS Software Version 20 package designed to work seamlessly with Windows 10.
Passport® POSPX51/PX52
Purchase an upgrade to PX60 Combo, Server or Client, or Passport Edge running Version 20 or higher with Windows 10 Windows 10 cannot be installed on PX51 or PX52 model systems.
Enhanced Dispenser Hub 1EDH1/Hub 2EDH2
Purchase an EDH2 with Version 20 or higher with Windows 10 to replace EDH1 Purchase an EDH2 Version 20 or higher Windows 10 Upgrade Kit
Passport® POSPX60
Purchase a Combo, Server, or Client Version 20 or higher Windows 10 Upgrade Kit
Passport® Express Lane Self-Checkout
Purchase a Client Version 20 or higher Windows 10 Upgrade Kit
Passport® Edge POS
Purchase a PS65 EDGE Server Version 20 or higher Windows 10 Upgrade Kit Passport EDGE Subscription customers will receive kits at no charge per their subscription agreement.
PLEASE CALL US AT 1.800.451.4021 FOR MORE INFORMATION AND ORDERING DETAILS.
Looking for Gilbarco equipment? Click on the links below to visit our web store :
Please do not hesitate to contact us with any of your EMV questions, concerns or to place an order by calling 1.800.451.4021 or visit us online at johnwkennedyco.com for all your petroleum equipment needs.
The John W. Kennedy Company appreciates your business and continued support!
Fueling and convenience store equipment and technology manufacturing is our ONLY business, and has been for 155 years. We’ll always be here when you need us – today, tomorrow, and years to come.
Largest Install Base
With more than 720,000 fueling positions, we have the largest installed base of UL certified and approved fueling points in North America.
Integrated Ecosystems
Whatever Point-of-Sale system you have, Gilbarco has a solution that will seamlessly integrate with it—no need for expensive modifications.
Future Proof
The Encore 700 S dispenser and FlexPay IV payment platform– better together, and the better investment for your business.
Outdoor EMV Solution
Why risk your EMV compliance to anyone but the biggest and the best?
1. Proven Design
Gilbarco’s field-proven Encore® 700 S series comes with a familiar ATM-style customer interface, a full range of alternative fuel options, and the industry’s most comprehensive warranty.
2. Enhanced Upgradable Security
You’ll benefit from Gilbarco’s global EMV® leadership and experience, including the largest install base of EMV® fueling pay points in North America.
3. Superior Merchandising Improves Profits
Encore® 700 S gives you field-proven tools to inform, persuade, and motivate your fuel customers to come inside your store and buy higher-margin goods.
4. Platform for Continued Growth
Encore® 700 S provides a strong foundation for growth with powerful, future-ready electronics to support your innovation needs, such as mobile payments, loyalty, merchandising and other applications.
Trust the numbers
155+
Years of Operation
720K +
Gilbarco Fueling Positions
350K +
EMV-capable CRINDS
3K +
Certified Service Contractors
Looking for Gilbarco equipment? Click on the links below to visit our web store :
Please do not hesitate to contact us with any of your EMV questions, concerns or to place an order by calling 1.800.451.4021 or visit us online at johnwkennedyco.com for all your petroleum equipment needs.
The John W. Kennedy Company appreciates your business and continued support!
The latest one echoes Chris Whitley, Gilbarco VP of Sales and Marketing: the pressure is still on.
Beyond tips or advice, retailers might also need consider the following warnings as well. Read the full article from CS News here.
Here are some of the pulled highlights:
1. Consider the Costs
“Based on recent reports from retailers, some major card processors are considering charging retainer fees of up to $50,000 to cover expected fraud liability for operators that do not upgrade by the deadline.”
2. Don’t Count on Additional Deadline Shifts
“Regardless of the final deadline date, retailers have a lot of progress to make and an inevitably limited timeframe. Proceeding promptly is the best course of action.”
3. Start Now
“Whether or not an operator expects to be ready by the current deadline, getting plans in motion now will save hassle and money in the long run.”
4. Turn to Experts for Help
Gilbarco has “created a certification to support their specific EMV programs, designating managed network services providers (MNSPs) that are familiar with deploying and servicing their EMV compliant hardware and software.”
5. Think Beyond the Deadline
“While meeting the EMV transition deadline may feel like a sprint to the finish line, upgrading POS security is just one aspect of network transformation that can help petroleum retailers thrive. View EMV transition as a beginning, not an end.”
The new outdoor EMV deadline will be April 17, 2021. If you haven’t begun your outdoor EMV upgrade, we strongly suggest contacting your local Gilbarco distributor as soon as possible.
Please do not hesitate to contact us with any of your EMV questions, concerns or to place an order by calling 1.800.451.4021 or visit us online at johnwkennedyco.com for all your petroleum equipment needs.
The John W. Kennedy Company appreciates your business and continued support!
In an effort to keep the industry as informed as possible, Gilbarco Veeder-Root has created the coronavirus resource center to keep all COVID-19 related communications in one easy-to-find location. This should prove to be a handy and useful resource that is specifically geared towards retailers in the fueling industry as well as consumers concerned about the level of safety they can expect when they refuel.
You can also sign up for the weekly COVID-19 newsletter to stay on top of the latest news and developments as the world fights this pandemic together.
6 Passport POS Tips and Tricks for COVID-19
April 30, 2020
In the wake of the coronavirus outbreak, we asked our product experts to come up with ways use Passport POS to make stores safer for employees and customers.
The team ended up with a series of tips that repurpose features and functions of Passport with the goal of flattening the curve.
C-Store COVID-19 Tip: Keep Forecourts Open 24 Hours for Emergency Workers
April 30, 2020
Health care workers, commercial drivers, and other essential workers often need access to fuel during off-hours.
Stores use Unattended Mode to keep the forecourt operating and clear card reader errors when no cashier is on duty.
Please do not hesitate to contact us with any questions at 1.800.451.4021 or visit us online at johnwkennedyco.com for all your petroleum equipment needs. The John W. Kennedy Company appreciates your business and continued support!
Convenience Stores Stay Vigilant on Gas Pump Sanitation
I am sure by now you have all been hammered with emails and posts in regards to COVID-19. It doesn’t matter where you are on the planet, there is something posted or being said about it and for good reason!
Gilbarco has shared this blog post in regards to sanitizing your site against COVID-19 with information from the CDC and Consumer Reports. I would say the CDC is the best source of general information seeing that is where it all flows from. The Gilbarco blog past also contains more specific and relevant cleaning information for specific equipment and components found in fuel retailing locations. It also includes other links to posts and articles as to how we can all help one another deal with this global crisis.
And here are the highlights from the Gilbarco blog post:
Advice for Retailers:
There are many recommendations on solutions for cleaning and disinfecting high touch surfaces, but some chemicals are too harsh and can damage fuel dispensers. Ammonia-based cleaners weaken and damage bezel doors, screens, and other vital dispenser components.
Consumer Reports also advises against using ammonia-based solutions.
We suggest using a diluted household bleach solution, as recommended by the CDC.
Clean the dispenser with soap and water, then disinfect with the bleach solution
Prepare a bleach solution by mixing:
5 tablespoons (1/3rd cup) bleach per gallon of water or
4 teaspoons bleach per quart of water
Other cleaning considerations for retailers:
Do not use fuels or acetone
Do not use any cleaner or polish with a citrus element
Do not use cleaners containing ammonia, sodium hydroxide or acids. Things like glass cleaner contain ammonia and will cause damage to dispensers
Do not use strong solvents
Do not spray any cleaner or water into the card reader, receipt printer, cash acceptor or displays
Advice for Consumer:
Using a gas pump is no different than opening a freezer door at the grocery store. Businesses are taking unprecedented steps to make their businesses safe for consumers. Still, people operating gas pumps should exercise caution, giving them similar treatment to a grocery store shopping cart.
If possible, wipe the nozzle handle, buttons and keypads with a sanitizing cloth.
During the pandemic, wash hands with soap and water for 20 seconds. If this isn’t possible, use hand sanitizer after operating a gas pump.
Please do not hesitate to contact us with any questions at 1.800.451.4021 or visit us online at johnwkennedyco.com for all your petroleum equipment needs. The John W. Kennedy Company appreciates your business and continued support!
Due to the ongoing risks from the corona-virus, in an effort to keep both our employees and customers as safe as possible, we are asking that all orders be phoned in or those with online accounts can place orders at jwkri.com. We will put your order together and bring it out to your vehicle.
Call in Your Pickup Orders to: RI: 1.800.451.4021 FL: 1.877.835.8885 ME: 1.888.667.0667 NJ: 1.888.786.7077 VT: 1.800.754.2413
Previously Posted:
This will be a synopsis of what we’ve heard from around our industry in regards to how the virus is impacting day-to-day business.
First and foremost, we wish everyone the best as they deal with getting through this crisis and we WILL get through it because the human spirit is strong in the worst of situations! And while many of us may feel we fall outside the high risk category, we all have someone near and dear to us who is at risk and we just need to keep that in perspective.
While this doesn’t have anything to do with petroleum, it sure does on a human level and it is helpful information regardless. This link for the CDC – Center for Disease Control and Prevention will provide the best information with what is going on with the virus and how to protect yourself on a personal and business level. You should also check with local and state authorities as well.
Gilbarco has released a video with instructions on how to clean your Passport screen of COVID-19, the coronavirus:
All Kennedy locations are still operating under normal business hours and as we get word in from around the industry, many of the manufacturers are as well. We have not heard from anyone who has shut down at this point. The biggest impact is on the various representatives who travel, with many businesses adhering to the restrictions on travel. There may also be some lead times impacted for large orders and special order items.
As we all know, this is an extremely fluid situation with changes occurring throughout the day, every day. If situations change, we will do our best to get word to you as quickly as we can. If you have any questions or concerns, please feel free to contact us at 1.800.451.4021.
We wish you all the best at getting through this global crisis.
The John W. Kennedy Company appreciates your business and continued support!
Beat the October 2020 EMV deadline with huge savings from Gilbarco Veeder-Root.
Please note: While we are authorized to sell genuine Gilbarco replacement boards and parts nationwide, we are NOT authorized to sell equipment or kit sides beyond our Gilbarco PMA distributor agreement. If you have any questions about Gilbarco parts or equipment, feel free to contact us at 1.800.451.4021.
These Packages are Easy Steps to Instant Savings
Purchase Via the John W. Kennedy Company – Dispensers and Passport must be on the same purchase order by 11/15/20
Rebate Request & Commission – We fill out “Rebate Request Form” and commission equipment.
Your C-store, powered by Gilbarco.
Independent stations save $10,000 when you bundle 4 or more Gilbarco’s Encore® 700S dispensers with a new Passport® Point-of-Sale or $7,500 when you bundle 4 or more Gilbarco’s Encore® 700S dispensers with a Passport® trade-up.
Exclusive Dispenser + Passport Package
The Encore® 700 S is the industry’s most durable and proven fuel dispenser, paired with the industry’s fastest growing POS solution, Passport,® Gilbarco has designed a package to future-proof your business while giving you the lowest total cost of ownership. The exclusive Shell package E700 S dispensers come standard with FlexPay™ IV CRIND with full EMV and PCI PED certification. The CRIND comes with a FlexPay™ Hybrid Card Reader that accepts both magnetic stripe cards and EMV chip cards to provide your customers protection through data encryption as well as innovative physical security features. Gilbarco’s Passport® Point of Sale System has industry-leading security and functionality. No POS system offers more runway to keep your business up and running longer.
Independent gas stations save an additional $4,500 per site when you bundle 2-5 Gilbarco’s Encore® 700S dispensers with the simple and intuitive tablet Passport® EDGE
Exclusive Dispenser + Passport EDGE Package
The Encore® 700 S is the industry’s most durable and proven fuel dispenser, paired with the industry’s fastest growing POS solution, Passport,® Gilbarco has designed a package to future-proof your business while giving you the lowest total cost of ownership. The exclusive Shell package E700 S dispensers come standard with FlexPay™ IV CRIND with full EMV and PCI PED certification. The CRIND comes with a FlexPay™ Hybrid Card Reader that accepts both magnetic stripe cards and EMV chip cards to provide your customers protection through data encryption as well as innovative physical security features.
Encore® 700 S Included Features
5.7″ Color Screen
Included
Option to upgrade to 10.4″ Color Screen
With 8-year ATV Agreement
Contactless Card Reader
Included
DCM
Included
Catlow Hanging Hardware
Included
Option to upgrade to ERGO 75 Nozzles
$55 per nozzle | 2 year warranty
Brand Image
Included
Passport EDGE Pricing
Single Cashier Workstation Monthly Subscription
$249
Dual Cashier Workstation Monthly Subscription
$299
Optional Installation Monthly Pricing
$70
Optional Installation Monthly Pricing
$70
Total Monthly Subscription Price + Install
$319
Total Monthly Subscription Price + Install
$369
Your store, at your fingertips.
Independent Marketers save up to $7,000 when switching to Gilbarco’s industry-leading c-store POS or save over $1,400when upgrading your current Passport.
The Passport® Point Of Sale system provides you with the tools you need to grow, control, and track your business. With the richest third-party interfaces on the market, an easy-to-use touch screen, accurate reporting features, and reliable service, you can stay on top of your c-store POS transactions while being guaranteed expert support if you need it.
Exclusive Passport® Package
Gilbarco’s Passport® Point of Sale System is the fuel and c-store industry’s fastest growing POS solution. Passport® is designed to future-proof your business while giving you the lowest total cost of ownership. With industry-leading security and functionality, no POS system offers more runway to keep your business up and running longer.
Passport® Included Features
Base Applications Modules
Included
Option to upgrade to Enhanced Store Module
Pricing via Distributor
Employee Management Module
Included
Option to upgrade to Enhanced Card Services Module
Pricing via Distributor
Advanced Merchandising Module
Included
Option to upgrade to Enhanced Loyalty Module
Pricing via Distributor
Carwash Module
Included
Play at Pump Module
Included
Passport PSO Plus Coverage
Included- 1st year
And Remember These Easy Steps to Instant Savings for The Above Packages
Purchase Via the John W. Kennedy Company – Dispensers and Passport must be on the same purchase order by 11/15/20!!
Rebate Request & Commission – We fill out “Rebate Request Form” and commission equipment.
There are also available offers for branded locations as well. So don’t hesitate to contact us at 1.800.451.4021!
Please note: While we are authorized to sell genuine Gilbarco replacement boards and parts nationwide, we are NOT authorized to sell equipment or kit sides beyond our Gilbarco PMA distributor agreement. If you have any questions about Gilbarco parts or equipment, feel free to contact us at 1.800.451.4021.
And of course, the John W. Kennedy Company is here to help with your migration by offering you the best options from the leader in EMV Forecourt and Point Of Sale technology: Click on the images below to get an overview of some of your options:
Windows 7!
