Gilbarco Veeder-Root: What’s In A Name? Choose Gilbarco, The Industry Standard!

Dependability

Fueling and convenience store equipment and technology manufacturing is our ONLY business, and has been for 155 years. We’ll always be here when you need us – today, tomorrow, and years to come.

Largest Install Base

With more than 720,000 fueling positions, we have the largest installed base of UL certified and approved fueling points in North America.

Integrated Ecosystems

Whatever Point-of-Sale system you have, Gilbarco has a solution that will seamlessly integrate with it—no need for expensive modifications.

Future Proof

The Encore 700 S dispenser and FlexPay IV payment platform– better together, and the better investment for your business.

Outdoor EMV Solution

Why risk your EMV compliance to anyone but the biggest and the best?

Gilbarco Veeder-Root ENCORE 700 Fuel Dispenser

1. Proven Design

Gilbarco’s field-proven Encore® 700 S series comes with a familiar ATM-style customer interface, a full range of alternative fuel options, and the industry’s most comprehensive warranty.

2. Enhanced Upgradable Security

You’ll benefit from Gilbarco’s global EMV® leadership and experience, including the largest install base of EMV® fueling pay points in North America.

3. Superior Merchandising Improves Profits

Encore® 700 S gives you field-proven tools to inform, persuade, and motivate your fuel customers to come inside your store and buy higher-margin goods.

4. Platform for Continued Growth

Encore® 700 S provides a strong foundation for growth with powerful, future-ready electronics to support your innovation needs, such as mobile payments, loyalty, merchandising and other applications.

Trust the numbers

155+

Years of Operation

720K +

Gilbarco Fueling Positions

350K +

EMV-capable CRINDS

3K +

Certified Service Contractors

Looking for Gilbarco equipment? Click on the links below to visit our web store :

Pumps & Dispensers
Passport Point of Sale
Gilbarco Passport Point of Sale
Forecourt Payment Options
Gilbarco Forecourt Payment Options
Forecourt Merchandising
Gilbarco Forecourt Merchandising Options

Click here to search all Gilbarco equipment and parts listed in our web store.

 

Please do not hesitate to contact us with any of your EMV questions, concerns or to place an order by calling 1.800.451.4021 or visit us online at johnwkennedyco.com for all your petroleum equipment needs.

The John W. Kennedy Company appreciates your business and continued support!

 

JWK USA Logo

“Think Beyond the Deadline”: 5 Tips for Retailers Navigating the New EMV Deadline

Gilbarco Veeder-Root

The following is a repost of the original June 16, 2020 article that appears on Gilbarco’s blog.Gilbarco Veeder-Root Encore 700 & Passport Edge

In the wake of the latest EMV deadline delay, the views of industry analysts are lining up.

The latest one echoes Chris Whitley, Gilbarco VP of Sales and Marketing: the pressure is still on.

Beyond tips or advice, retailers might also need consider the following warnings as well. Read the full article from CS News here.

 

Here are some of the pulled highlights:

1. Consider the Costs

“Based on recent reports from retailers, some major card processors are considering charging retainer fees of up to $50,000 to cover expected fraud liability for operators that do not upgrade by the deadline.”

 

2. Don’t Count on Additional Deadline Shifts

“Regardless of the final deadline date, retailers have a lot of progress to make and an inevitably limited timeframe. Proceeding promptly is the best course of action.”

 

3. Start Now

“Whether or not an operator expects to be ready by the current deadline, getting plans in motion now will save hassle and money in the long run.”

 

4. Turn to Experts for Help

Gilbarco has “created a certification to support their specific EMV programs, designating managed network services providers (MNSPs) that are familiar with deploying and servicing their EMV compliant hardware and software.”

 

5. Think Beyond the Deadline

“While meeting the EMV transition deadline may feel like a sprint to the finish line, upgrading POS security is just one aspect of network transformation that can help petroleum retailers thrive. View EMV transition as a beginning, not an end.”

The new outdoor EMV deadline will be April 17, 2021. If you haven’t begun your outdoor EMV upgrade, we strongly suggest contacting your local Gilbarco distributor as soon as possible.

You can find more information with Gilbarco Veeder-Root’s Quick EMV Migration Guide.

 

Looking for Gilbarco equipment? Click on the links below to visit our web store :

Pumps & Dispensers
Passport Point of Sale
Gilbarco Passport Point of Sale
Forecourt Payment Options
Gilbarco Forecourt Payment Options
Forecourt Merchandising
Gilbarco Forecourt Merchandising Options

Click here to search all Gilbarco equipment and parts listed in our web store.

 

Please do not hesitate to contact us with any of your EMV questions, concerns or to place an order by calling 1.800.451.4021 or visit us online at johnwkennedyco.com for all your petroleum equipment needs.

The John W. Kennedy Company appreciates your business and continued support!

 

JWK USA Logo

April 30, 2020 UPDATE: Gilbarco Veeder-Root: Coronavirus (COVID-19) Resources for C-stores and Gas Stations

Coronavirus Resource Center

In an effort to keep the industry as informed as possible, Gilbarco Veeder-Root has created the coronavirus resource center to keep all COVID-19 related communications in one easy-to-find location.  This should prove to be a handy and useful resource that is specifically geared towards retailers in the fueling industry as well as consumers concerned about the level of safety they can expect when they refuel.

You can also sign up for the weekly COVID-19 newsletter to stay on top of the latest news and developments as the world fights this pandemic together.

C-Stores on the Forefront of Change in the Post-Coronavirus Retail World6 Passport POS Tips and Tricks for COVID-19

April 30, 2020
In the wake of the coronavirus outbreak, we asked our product experts to come up with ways use Passport POS to make stores safer for employees and customers.
The team ended up with a series of tips that repurpose features and functions of Passport with the goal of flattening the curve.

READ FULL STORY

 

C-Store COVID-19 Tip: Keep Forecourts Open 24 Hours for Emergency WorkersC-Store COVID-19 Tip: Keep Forecourts Open 24 Hours for Emergency Workers

April 30, 2020
Health care workers, commercial drivers, and other essential workers often need access to fuel during off-hours.
Stores use Unattended Mode to keep the forecourt operating and clear card reader errors when no cashier is on duty.

READ FULL STORY

 

C-Stores on the Forefront of Change in the Post-Coronavirus Retail WorldBeyond the Curve: What Do Gas Stations Look Like After COVID-19 Passes?

April 23, 2020
During the COVID-19 outbreak, convenience stores and gas stations have not only proven essential, but resilient in ways no one knew.

READ FULL STORY

 

C-Stores on the Forefront of Change in the Post-Coronavirus Retail WorldCOVID-19 Tip: Offer Full Service with Attendant Fueling Mode

April 20, 2020
During the COVID-19 outbreak, convenience stores and gas stations have not only proven essential, but resilient in ways no one knew.

READ FULL STORY

 

C-Stores on the Forefront of Change in the Post-Coronavirus Retail WorldC-Stores on the Forefront of Change in the Post-Coronavirus Retail World

April 14, 2020
Times are changing and the numbers are already in.

READ FULL STORY

Gilbarco Veeder-Root forecourt solutions expert Danny Seals to answer the top questions on COVID-19 and fuel dispensers

Currently on the resource center page you will find:

ARTICLES
Gas Pump SafetyGAS PUMP
SAFETY
POS SafetyPOS
SAFETY
Gilbarco Veeder-Root Commitment To SafetyGVR COMMITMENT
TO SAFETY
VIDEOS
PRINTABLES
Dispenser Cleaning Guide For Retailers POS Cleaning Guide Dispenser Cleaning Guide For Consumers

We WILL get through this together!

Please do not hesitate to contact us with any questions at 1.800.451.4021 or visit us online at johnwkennedyco.com for all your petroleum equipment needs.
The John W. Kennedy Company appreciates your business and continued support!

 

JWK USA Logo

Tips for Keeping Your Site Sanitized During COVID-19

Convenience Stores Stay Vigilant on Gas Pump Sanitation

Gilbarco Veeder-Root

I am sure by now you have all been hammered with emails and posts in regards to COVID-19.  It doesn’t matter where you are on the planet, there is something posted or being said about it and for good reason!

Gilbarco has shared this blog post in regards to sanitizing your site against COVID-19 with information from the CDC and Consumer Reports. CDC - Centers For Disease Control and Prevention I would say the CDC is the best source of general information seeing that is where it all flows from.  The Gilbarco blog past also contains more specific and relevant cleaning information for specific equipment and components found in fuel retailing locations.  It also includes other links to posts and articles as to how we can all help one another deal with this global crisis.

And here are the highlights from the Gilbarco blog post:

Advice for Retailers:

There are many recommendations on solutions for cleaning and disinfecting high touch surfaces, but some chemicals are too harsh and can damage fuel dispensers. Ammonia-based cleaners weaken and damage bezel doors, screens, and other vital dispenser components.

Consumer Reports also advises against using ammonia-based solutions.

We suggest using a diluted household bleach solution, as recommended by the CDC.

  • Clean the dispenser with soap and water, then disinfect with the bleach solution
    • Prepare a bleach solution by mixing:
      • 5 tablespoons (1/3rd cup) bleach per gallon of water or
      • 4 teaspoons bleach per quart of water

Other cleaning considerations for retailers:

  • Do not use fuels or acetone
  • Do not use any cleaner or polish with a citrus element
  • Do not use cleaners containing ammonia, sodium hydroxide or acids. Things like glass cleaner contain ammonia and will cause damage to dispensers
  • Do not use strong solvents
  • Do not spray any cleaner or water into the card reader, receipt printer, cash acceptor or displays

Advice for Consumer:

Using a gas pump is no different than opening a freezer door at the grocery store. Businesses are taking unprecedented steps to make their businesses safe for consumers. Still, people operating gas pumps should exercise caution, giving them similar treatment to a grocery store shopping cart.

  • If possible, wipe the nozzle handle, buttons and keypads with a sanitizing cloth.
  • During the pandemic, wash hands with soap and water for 20 seconds. If this isn’t possible, use hand sanitizer after operating a gas pump.

I highly recommend you check out the full Gilbarco blog post as well as the information from the CDC and Consumer Reports websites.

We WILL get through this together!

Please do not hesitate to contact us with any questions at 1.800.451.4021 or visit us online at johnwkennedyco.com for all your petroleum equipment needs.
The John W. Kennedy Company appreciates your business and continued support!

 

JWK USA Logo

COVID-19 Updates From Around the Industry Along With Helpful POS Cleaning Tips

UPDATE – MONDAY, MARCH 23, 2020: CURBSIDE PICKUP

Due to the ongoing risks from the corona-virus, in an effort to keep both our employees and customers as safe as possible, we are asking that all orders be phoned in or those with online accounts can place orders at jwkri.com.  We will put your order together and bring it out to your vehicle.  

Call in Your Pickup Orders to:
RI: 1.800.451.4021          FL: 1.877.835.8885          ME: 1.888.667.0667
NJ: 1.888.786.7077          VT: 1.800.754.2413

 

Previously Posted:

This will be a synopsis of what we’ve heard from around our industry in regards to how the virus is impacting day-to-day business.

First and foremost, we wish everyone the best as they deal with getting through this crisis and we WILL get through it because the human spirit is strong in the worst of situations!  And while many of us may feel we fall outside the high risk category, we all have someone near and dear to us who is at risk and we just need to keep that in perspective.

CDC - Center For Disease Control and PreventionWhile this doesn’t have anything to do with petroleum, it sure does on a human level and it is helpful information regardless. This link for the CDC – Center for Disease Control and Prevention will provide the best information with what is going on with the virus and how to protect yourself on a personal and business level.  You should also check with local and state authorities as well.

 

Gilbarco Veeder-RootGilbarco has released a video with instructions on how to clean your Passport screen of COVID-19, the coronavirus:

 

All  Kennedy locations are still operating under normal business hours and as we get word in from around the industry, many of the manufacturers are as well.  We have not heard from anyone who has shut down at this point.  The biggest impact is on the various representatives who travel, with many businesses adhering to the restrictions on travel.  There may also be some lead times impacted for large orders and special order items. 

As we all know, this is an extremely fluid situation with changes occurring throughout the day, every day.  If situations change, we will do our best to get word to you as quickly as we can.  If you have any questions or concerns, please feel free to contact us at 1.800.451.4021.

We wish you all the best at getting through this global crisis.

The John W. Kennedy Company appreciates your business and continued support!

 

JWK USA Logo

Beat The October 2020 EMV Deadline With Huge Savings From Gilbarco Veeder-Root

Thousands in savings for Independent Sites

Beat the October 2020 EMV deadline with huge savings from Gilbarco Veeder-Root.

Please note: While we are authorized to sell genuine Gilbarco replacement boards and parts nationwide, we are NOT authorized to sell equipment or kit sides beyond our Gilbarco PMA distributor agreement. If you have any questions about Gilbarco parts or equipment, feel free to contact us at 1.800.451.4021.

These Packages are Easy Steps to Instant Savings

  1. Purchase Via the John W. Kennedy CompanyDispensers and Passport must be on the same purchase order by 11/15/20
  2. Rebate Request & Commission – We fill out “Rebate Request Form” and commission equipment.

 

Your C-store, powered by Gilbarco.

Gilbarco Encore 700 & Passport

Independent stations save $10,000 when you bundle 4 or more Gilbarco’s Encore® 700S dispensers with a new Passport® Point-of-Sale or $7,500 when you bundle 4 or more Gilbarco’s Encore® 700S dispensers with a Passport® trade-up.

Exclusive Dispenser + Passport Package

The Encore® 700 S is the industry’s most durable and proven fuel dispenser, paired with the industry’s fastest growing POS solution, Passport,® Gilbarco has designed a package to future-proof your business while giving you the lowest total cost of ownership. The exclusive Shell package E700 S dispensers come standard with FlexPay™ IV CRIND with full EMV and PCI PED certification. The CRIND comes with a FlexPay™ Hybrid Card Reader that accepts both magnetic stripe cards and EMV chip cards to provide your customers protection through data encryption as well as innovative physical security features. Gilbarco’s Passport® Point of Sale System has industry-leading security and functionality. No POS system offers more runway to keep your business up and running longer.

 

 

Gilbarco Veeder-Root Encore 700 & Passport Edge

 

Independent gas stations save an additional $4,500 per site when you bundle 2-5 Gilbarco’s Encore® 700S dispensers with the simple and intuitive tablet Passport® EDGE

Exclusive Dispenser + Passport EDGE Package

The Encore® 700 S is the industry’s most durable and proven fuel dispenser, paired with the industry’s fastest growing POS solution, Passport,®  Gilbarco has designed a package to future-proof your business while giving you the lowest total cost of ownership.  The exclusive Shell package E700 S dispensers come standard with FlexPay™ IV CRIND with full EMV and PCI PED certification. The CRIND comes with a FlexPay™ Hybrid Card Reader that accepts both magnetic stripe cards and EMV chip cards to provide your customers protection through data encryption as well as innovative physical security features.

Encore® 700 S Included Features
5.7″ Color Screen Included
Option to upgrade to 10.4″ Color Screen With 8-year ATV Agreement
Contactless Card Reader Included
DCM Included
Catlow Hanging Hardware Included
Option to upgrade to ERGO 75 Nozzles $55 per nozzle | 2 year warranty
Brand Image Included
Passport EDGE Pricing
Single Cashier Workstation Monthly Subscription $249 Dual Cashier Workstation Monthly Subscription $299
Optional Installation Monthly Pricing $70 Optional Installation Monthly Pricing $70
Total Monthly Subscription Price + Install  $319 Total Monthly Subscription Price + Install  $369

 

Your store, at your fingertips.

Gilbarco Passport

Independent Marketers save up to $7,000 when switching to Gilbarco’s industry-leading c-store POS or save over $1,400 when upgrading your current Passport.

 

The Passport® Point Of Sale system provides you with the tools you need to grow, control, and track your business. With the richest third-party interfaces on the market, an easy-to-use touch screen, accurate reporting features, and reliable service, you can stay on top of your c-store POS transactions while being guaranteed expert support if you need it.

 

Exclusive Passport® PackageGilbarco Passport Edge

Gilbarco’s Passport® Point of Sale System is the fuel and c-store industry’s fastest growing POS solution. Passport® is designed to future-proof your business while giving you the lowest total cost of ownership. With industry-leading security and functionality, no POS system offers more runway to keep your business up and running longer.

Passport® Included Features

Base Applications Modules Included
Option to upgrade to Enhanced Store Module Pricing via Distributor
Employee Management Module Included
Option to upgrade to Enhanced Card Services Module Pricing via Distributor
Advanced Merchandising Module Included
Option to upgrade to Enhanced Loyalty Module Pricing via Distributor
Carwash Module Included
Play at Pump Module Included
Passport PSO Plus Coverage Included- 1st year

And Remember These Easy Steps to Instant Savings for The Above Packages

  1. Purchase Via the John W. Kennedy CompanyDispensers and Passport must be on the same purchase order by 11/15/20!!
  2. Rebate Request & Commission – We fill out “Rebate Request Form” and commission equipment.

 

There are also available offers for branded locations as well.  So don’t hesitate to contact us at 1.800.451.4021!

Please note: While we are authorized to sell genuine Gilbarco replacement boards and parts nationwide, we are NOT authorized to sell equipment or kit sides beyond our Gilbarco PMA distributor agreement. If you have any questions about Gilbarco parts or equipment, feel free to contact us at 1.800.451.4021.

And of course, the John W. Kennedy Company is here to help with your migration by offering you the best options from the leader in EMV Forecourt and Point Of Sale technology:
Gilbarco Veeder-RootClick on the images below to get an overview of some of your options
:

Pumps & Dispensers
Passport Point of Sale
Gilbarco Passport Point of Sale
Forecourt Payment Options
Gilbarco Forecourt Payment Options
Forecourt Merchandising
Gilbarco Forecourt Merchandising Options

To learn even more about Gilbarco EMV Product and Upgrade Options, call us at 1.800.451.4021

 

The John W. Kennedy Company appreciates your business and continued support!

 

JWK USA Logo

EMV October 2020 Deadline: Running Out Of Time!!

NACS Hourglass

Ignoring the October 2020 deadline for EMV at the pump could cost you more than upgrading

The October 2020 deadline to upgrade your equipment to the EMV standard is just around the corner and will be here before you know it!  If you haven’t addressed your EMV needs as of yet, you should start right now!  Not only will there be a crunch on equipment as the deadline approaches, there will be an even bigger crunch on the available service companies and technicians qualified to perform your required upgrades before you hit the deadline wall of October 2020!

Missing this deadline will be very costly to those who don’t act at all.  Don’t expect the deadline to be pushed out again as there is extreme concern by consumers when it comes to the security of their personal information and the credit card companies are listening!  But more importantly to retailers is the HUGE liability shift of chargebacks from the credit card companies to YOU, the retailers who don’t upgrade; that’s a financial hit that will certainly be felt immediately. Currently, gas stations and c-stores are some of the weakest links in the chain at this time for being non-EMV compliant and with the plethora of information available on all matters related to EMV, there is no reason to hesitate any longer.Jerry Soverinsky

Jerry Soverinsky, a contributor to NACS Magazine has a great article in the December 2019 issue (click here to see the PDF of Jerry’s article).  Jerry points out the associated costs for those who wait and those who ignore the deadline, which could very likely cost you more than the upgrade itself!  Jerry’s article is quite the read and very worth a look if you are weighing the options of upgrading now or waiting. The article has facts, figures and some great graphs to lay out what’s at stake.

EMV Preparedness

 

Another great resource is Gilbarco’s EMV Migration Guide containing:

  • EMV Migration Checklist
  • EMV Overview
  • Forecourt Payment Products
  • EMV Upgrade Process
  • Reimage Kit Options
  • High-Speed Site Connectivity
  • And more…

 

 

And of course, the John W. Kennedy Company is here to help with your migration by offering you the best options from the leader in EMV Forecourt and Point Of Sale technology:
Gilbarco Veeder-RootClick on the images below to get an overview of some of your options
:

Pumps & Dispensers
Passport Point of Sale
Gilbarco Passport Point of Sale
Forecourt Payment Options
Gilbarco Forecourt Payment Options
Forecourt Merchandising
Gilbarco Forecourt Merchandising Options

To learn even more about Gilbarco EMV Product and Upgrade Options, call us at

1.800.451.4021

 

The John W. Kennedy Company appreciates your business and continued support!

 

JWK USA Logo

Upgrading to EMV? It’s Later Than You Think

The following article has been reproduced from the CStore Decisions article, Upgrading to EMV? It’s Later Than You Think, written by  that appeared online on

EMV Technologies

Panel experts warn that now is the time to start the long process of upgrading your pumps to EMV standards.

 

The EMV liability shift as it has come to be known as will take place on October 1, 2020. This deadline is when fuel retailers will have to install or upgrade their locations with the more secure chip card reader technology that uses cryptography to keep credit card information safe and prevent fraud.

 

This deadline will create a major liability shift from the card-issuing banks to pushing nearly all credit card fraud to retailers who do not upgrade their pumps to the new, more secure technology.

EMVCo
And for those not familiar with EMV, it’s an actual company, EMVCo. that stands for Europay, MasterCard and Visa. It was formed by those credit card issuing banks; American Express, Discover, JCB, Mastercard, UnionPay and Visa to address fraud prevention within the industry with the result being the chip card that most consumers have already been using inside the c-store and other retail environments.

And while the deadline has been extended once already, for those retailers undecided about whether to upgrade or not, it looms just over a year away!

Session panelist and Folk Oil Vice President Jim Linton warned those reluctant retailers it’s later than they think, warning that lead times for upgrading current dispensers could take as much as six months! Linton should know as Folk Oil has updated 100% of its pumps at all 35 of its multi-branded locations. He’s seen many of the things that can go wrong and delay the process.

Linda Toth, director of standards for non-profit c-store and petroleum market technology advocate Conexxus, said a study by her group found that 58% of retailers who have yet to upgrade believe they won’t make the liability shift deadline. And 25% said they have no idea when they’ll upgrade.

If you haven’t upgraded yet, your biggest question is: Is it worth it to upgrade?  We at the Kennedy Company agree with this panel’s findings; yes, it most certainly is! If you have the “wait and see” attitude, you will find it will be much tougher to get the necessary equipment and skilled technicians to perform the needed upgrades as we get closer to the deadline and AFTER the deadline, YOU – THE RETAILER will be responsible for pretty much all the fraud payback!

Also, the longer retailers wait, the more difficult and costly it will get to upgrade and if your reluctance to upgrade causes you to miss the deadline altogether, there is a very strong likelihood fraud payback charges will be far more costly than the upgrade itself!

 

If you haven’t upgraded your location(s) to EMV yet, looking to stay ahead in the game and would like to upgrade today, contact us at 1.800.451.4021.

 

 

The John W. Kennedy Company appreciates your business and continued support!

 

JWK USA Logo

FFS PRO Tech Update: Nucleus-to-Passport Conversion and Fuel Management Certification

FFS Pro Tech Update

TS-EMS

 

 

 

Franklin Fueling’s FFS Pro service has published a tech update explaining the procedure of converting Wayne Nucleus systems to Gilbarco Passport systems.  Click here for a detailed description of the required part, documentation, and procedure.

 

 

 

FFS Pro Fuel Management Software

 

 

 

FFS Pro also gives you the opportunity to become certified on fuel management systems programming, including preparation, direct connection, network interface, setup, maintenance, and troubleshooting.  Click here to get certified today!

 

 

 

 

 

The John W. Kennedy Company appreciates your business and continued support!

JWK USA Logo

Passport PX52 (PX51) Hardware: Support ending for upcoming release in March 2018

Gilbarco Veeder-Root

End-Of-Life Announcement:
Passport PX52 (PX51) Hardware

Gilbarco Veeder-Root is committed to maintaining service and support for all their solutions for the full extent of their hardware lifecycles. This support continues until they can no longer provide spare parts, or when significant technological advances dictate otherwise.PX52 End Of Support

The Passport PX52 (PX51) hardware set was released in 2005 and has served thousands of  Gilbarco Veeder-Root customers with fourteen major Passport releases and millions of hours of store operation. The PX60 Passport All-In-One hardware was introduced as the next evolution in April 2014 and sold across all petroleum/convenience networks and markets over the past three years.

Support for the PX52 (PX51) hardware set will be discontinued starting with Version 11.02 (Release 4) and all subsequent releases. This release is currently scheduled for production release starting March 2018.

PX52 End Of Life AnnouncementTo further help with key dates that pertain to the PX52 (PX51) hardware End-Of-Life support, please view the End-Of-Life Announcement: Passport PX52 (PX51) Hardware Gilbarco Veeder-Root has published.  The announcement includes a chart of milestones along with links to embed the key dates into your calendar as reminders.

PX60-Tradeup discounts are still available if you wish to upgrade from your existing PX52. Call us at 1.800.451.4021 to upgrade your system today!

 
The John W. Kennedy Company appreciates your business and continued support!

JWK USA Logo