Add a serial command security code to harden remote access and prevent un-authorized access to Veeder-Root ATG
TIP: Veeder-Root recommends that ASCs review and implement these ‘best practices’ for network security with their customers, when installing a new console or setting up a network port.
IMPORTANT: Customers on older TLS-350 ATG systems should consider either upgrading to the TLS-450PLUS or utilizing extra network firewall equipment.
TLS-450PLUS and TLS4 Series ATGs
The TLS-450PLUS and TLS4 Series ATGs come with security features allowing for greater protection and control of access to the ATG than legacy consoles. Features such as configurable user access and segmented network ports help ensure both network and front-panel security. To learn more about these features and how to set them up, please see our TLS4 Series Security Settings Technical Support Notice.
TLS-3XX Series ATGs
Please refer to the following manuals for security setup instructions:
Click on the Veeder-Root logo below to visit our web store, where we have hundreds of the most popular Veeder-Root items ready to buy online and if you can’t find what you are looking for, please contact us!
If you have any questions about AIS or would like to receive a quote for AIS or any other Veeder-Root system and/or parts , please feel free to contact us at 1-800-451-4021 or Email Us !!
The John W. Kennedy Company appreciates your business and continued support!
Gilbarco has announced the end of life for the Legacy series electronic dispensers.
The Last Time to Buy (LTB) deadline has been set for December 9, 2022 with ship dates that may be scheduled until March 10, 2023. Orders are non-cancellable and ship dates can not be scheduled beyond March 10, 2023. All other Gilbarco Standard Terms and Conditions apply to the LTB.
See the table below for Gilbarco’s recommended Encore and Atlas replacements for the Legacy:
Legacy Model Number
Legacy Description
Gasboy Atlas Recommended Sub Option Item Number
Encore Series Recommended Sub Option Item Number
JHA000
Single Dispenser, 1-Product
A8-853S10-0D
EN-500NA0-N1
JHA100
Dual Dispenser, 1-Product
A8-853T10-0D
EN-500NA0-N2
JHA200
Dual Dispenser, 2-Product
A8-853T20-0D
EN-500NA1-N1
JHA400
Dual Dispenser, 1-Product
A8-853T10-0D
EN-500NA0-N1
JHA500
Dual Dispenser, 2-Product
A8-853T20-0D
N/A
JHB310
Single Master Dispenser, 1-Product
A8-853S10-0D
EN-500NP3-N1
JHB410
Dual Master Dispenser, 1-Product
A8-853T10-0D
EN-500NA0-N2
JHB510
Dual Master Dispenser, 2-Product
A8-853T20-0D
EN-500NP3-N1
JHB600
Single Master Dispenser, 1-Product
N/A
EN-500NP3-N1
JHB800
Dual Master Dispenser, 2-Product
N/A
EN-500NP6-N1
JHC310
High Flow Single Satellite, 1-Product
A9-216S1F-0P
EN-500NP5-N1
JHC510
High Flow Dual Satellite, 2-Product
N/A
N/A
JHC600
Ultra-Hi Single Satellite, 1-Product
N/A
EN-500NP5-N1
JHC800
Ultra-Hi Dual Satellite, 2-Product
N/A
EN-500NP8-N1
JHD510
Master/Satellite Combo Dispenser
N/A
EN-500NP4-N2
JHD800
Master/Satellite Combo Dispenser
N/A
EN-500NP4-N2
If you have any questions regarding this notice, please contact us at 1.800.238.1225 orEmail Us.
Looking for Gilbarco equipment? Click on the links below to visit our web store :
Additive Injection System (AIS) Installation & Startup Course Is Now Available!
The training includes an overview of the Additive Injection System, installation considerations and procedures, and the startup and service procedures.
Compatibility Issue with THE PLUS VIEW & THE REMOTE VIEW Apps –
iPhone iOS 16 Software
Oh-oh! With the latest release of iPhone iOS 16 software, Veeder-Root has learned that THE PLUS VIEW and THE REMOTE VIEW apps are NOT compatible with the latest iOS. iOS versions 15.x and earlier are still compatible. Once the issue has been resolved, Veeder-Root will follow up with a notification.
Click on the Veeder-Root logo below to visit our web store, where we have hundreds of the most popular Veeder-Root items ready to buy online and if you can’t find what you are looking for, please contact us!
If you have any questions about AIS or would like to receive a quote for AIS or any other Veeder-Root system and/or parts , please feel free to contact us at 1-800-451-4021 or Email Us !!
The John W. Kennedy Company appreciates your business and continued support!
Passport Point-of-Sale: Tips & Tricks for your POS
Looking for more quick online guidance, tips and tricks for your Passport POS? Click on the image below to get video help with instructions for cashiers, managers and self-checkout! There are also links to view and download reference cards to create a nice library to access in moments.
Looking for Gilbarco equipment? Click on the links below to visit our web store :
Due to supply chain issues, Veeder-Root will be limiting the number of USB adapters they ship with iButton software upgrades for the TLS-4xx platform. Until supply chain issues have been resolved, individual iButtons will need to be swapped in and out of the USB adapters manually in order to upgrade TLS-4xx consoles with software enhancements.
Once again, due to supply chain issues, the CPU battery backup on all TLS-450PLUS and TLS4 Series Automatic Tank Gauges (ATGs) has been changed. The previous ML2430 has been replaced with the ML2032 battery. While the ML2032 battery is slightly smaller in size, it is backwards compatible and will work with any TLS-450PLUS or TLS4 Series console and can still be ordered using part number 0330020-759.
Click on the Veeder-Root logo below to visit our web store, where we have hundreds of the most popular Veeder-Root items ready to buy online and if you can’t find what you are looking for, please contact us!
If you have any questions about TLS450 or would like to receive a quote for TLS450 Series or any other Veeder-Root system and/or parts , please feel free to contact us at 1-800-451-4021 or Email Us !!
The John W. Kennedy Company appreciates your business and continued support!
Hidden Costs, Hidden Causes and What to Do About Them
Something isn’t adding up, and you may not even know it. Due to a variety of factors, the amount of fuel you receive and the amount you dispense to consumers may not be the same. This difference is called fuel variance — the difference between the recorded and actual amounts of fuel in your tanks at a given time. Physical fuel losses caused by theft or leaks are readily understood and accounted for. But there are hidden causes that are difficult to detect and equally challenging to manage. For many retailers, these less obvious causes aren’t high on their list of concerns. But the effort to learn why they occur might just be worth it when it comes to their bottom lines.
Danny Seals, Product Marketing Manager, Retail Dispensers, Gilbarco Veeder-Root goes through the costs, causes and what to do to address fuel variance. Click on the image below to view and download the Fuel Variance White Paper.
Gilbarco Veeder-Root Fuel Variance White Paper
Looking for Gilbarco equipment? Click on the links below to visit our web store :
Passport Point-of-Sale: Tips & Tricks for your POS
Looking for some quick online guidance, tips and tricks for your Passport POS? Click on the image below to get video help with instructions for cashiers, managers and self-checkout! There are also links to view and download reference cards to create a nice library to access in moments.
Looking for Gilbarco equipment? Click on the links below to visit our web store :
We are almost one month into 2022… have you made a plan to achieve your goals?
If not, here’s a refresher on what you should be doing this year:
According to a study, 64% of us will apparently abandon our New Year’s resolutions within a month, so we thought we’d share some new ideas to replace the ones you didn’t quite keep up with.
Here are some resolutions that fuel and convenience retailers need to add to their list for 2022.
NEXT-LEVEL CX
Take your customer experience to the next level this year. The modern customer experience demands a frictionless shopping experience from fill-up to checkout. Here are three ways to up your CX game:
1. Whether you need help with staffing or long lines, Passport® Express Lane™ is one of the most cost-effective solutions to optimize your operations. Committing to a self-checkout strategy is the first step in creating next-level CX. Express Lane gives everyone, including managers, employees, and customers – more flexibility.
2. Express Ordering is another smart solution that helps c-stores set themselves apart with fresh food options. By automating the ordering process, Express Ordering puts the consumer in control – driving increased loyalty and upsell opportunities.
3. Every store’s customer data needs to be secure. Passport POS and Encore® 700 S fuel dispensers come EMV-ready and PCI-certified out of the box to ensure your customers’ private information stays secure.
DEFinite ADVANTAGE
Demand for diesel exhaust fluid is rising. The percentage of DEF pumps in the overall automotive DEF supply mode increased from 14% in 2011 to 40% in 2019, according to market research firm Reportlinker.
This is due to more stringent environmental regulations and the manufacturing of new DEF-compatible vehicles that are replacing the old ones.
For retailers with Gilbarco’s Encore S fuel dispensers or later, the DEF equipment cabinet(s) can be added left or right oriented or on either side of the fueling position, allowing for even more convenience and create loyalty with your diesel customer base.
COMBAT CORROSION
Now is the perfect time to commit to quality fuel. Part of that commitment means protecting your underground storage tanks.
The Veeder-Root HydrX Fuel Conditioning System combats in-tank corrosion by providing continuous water removal within diesel underground storage tanks. The system’s unique design removes water from the lowest point in the tank, preventing water from stagnating on the tank bottom and breeding microbial contaminants. The integrated filtration removes entrained water, rust, sand, and microbial particulate from the fuel, polishing it before returning clean fuel back to the tank.
Learn how the HydrX Fuel Conditioning System prevents corrosion from eating away at the bottom line for Cumberland Farms.
LEVEL UP YOUR ATG
And finally, resolve to upgrade your automatic tank gauge to the industry’s latest, most reliable ATG equipment with the TLS-450PLUS and Central Device Management (CDM).
The TLS-450PLUS console provides an expanded, advanced feature set at a lower price point than the TLS-350 console without needing to replace your probes or sensors. It also unlocks compatibility with other solutions like HydrX.
CDM is a server-based software package to manage your entire network of sites, ensuring your ATG consoles are always up to date with the latest features and security updates.
THE BOTTOM LINE
For 2022 and beyond, focus on solutions that make your operations more frictionless, efficient, secure, and connected.
Whether it’s on the forecourt, underneath it, or in the cloud, Gilbarco Veeder-Root is the only solutions provider that covers every area of your fuel and convenience business. As your partner for what’s next, let’s see if we can help you beat the stats and keep your new year’s resolution.
If you have any questions or would like to receive a quote for any of the systems and equipment mentioned above, please contact us at 1.800.238.1225 orEmail Us.
Looking for Gilbarco or Veeder-Root equipment? Click on the links below to visit our web store :
This End of Life notification applies to the product known as the Encore® S Ultra-Hi models with e-CRIND for the US. These models are being declared obsolete and future retailer orders should be transitioned over to the Encore 700S to meet EMV requirements.
This notification is to inform you that the models defined above are being discontinued in 2021 and Gilbarco will accept Last Time Buy (LTB) orders by a deadline of December 31st, 2021. After this date no further purchase orders will be accepted for this product.
Ship dates against Last Time Buy (LTB) orders may be scheduled between now and February 25th, 2022. Orders are non-cancellable and cannot be rescheduled beyond this date. All other Gilbarco Standard Terms and Conditions apply to the LTB order.
If you have any questions regarding this notice, please contact us at 1.800.238.1225 orEmail Us.
Encore® Rectangular Sheathing
This End of Life notification applies to the product known as the Encore® rectangular sheathing. This sheathing is being declared obsolete and future retailer orders should be transitioned over to the standard tuxedo sheathing.
This notification is to inform you the rectangular sheathing will be discontinued in 2021 and Gilbarco will accept Last Time Buy (LTB) orders by a deadline of December 31st, 2021. After this date no further purchase orders will be accepted for this product.
Ship dates against Last Time Buy (LTB) orders may be scheduled between now and February 25th, 2022. Orders are non-cancellable and cannot be rescheduled beyond this date. All other Gilbarco Standard Terms and Conditions apply to the LTB order.
If you have any questions regarding this notice, please contact us at 1.800.238.1225 orEmail Us.
Removal of Paper Manuals
As Gilbarco continues to reduce the environmental impact our products have, Gilbarco will eliminate paper manuals (MDE’s) from all products except for CRIND Retrofit Kits. VOC from the field indicates the paper manuals are rarely being utilized and ASC’s are using electronic copies stored on electronic devices for reference. Please see table below for effective dates for specific product lines.
It’s been two weeks since the 2021 NACS Show and we’re still feeling the excitement around Gilbarco Veeder-Root’s Express Lane Self-Checkout System. With the overwhelmingly positive response seen at NACS, an incredible deal has been put together to help more of you start your self-checkout strategy.
With the support of Patriot Capital and Gilbarco Veeder-Root, take advantage of limited-time 0% financing for 12 months to qualifying business owners who purchase Express Lane.
DO THE MATH
Self-checkout has been proven to combat labor shortages and mitigate labor cost savings when implemented for just two hours a day.
Express Lane is a solution that pays for itself. Here’s a quick rundown:
GET STARTED
With this limited financing deal, you no longer have to worry about the upfront financial investment, so you can start focusing on the exciting part – implementation plans.