Upgrading to EMV? It’s Later Than You Think

The following article has been reproduced from the CStore Decisions article, Upgrading to EMV? It’s Later Than You Think, written by  that appeared online on

EMV Technologies

Panel experts warn that now is the time to start the long process of upgrading your pumps to EMV standards.

 

The EMV liability shift as it has come to be known as will take place on October 1, 2020. This deadline is when fuel retailers will have to install or upgrade their locations with the more secure chip card reader technology that uses cryptography to keep credit card information safe and prevent fraud.

 

This deadline will create a major liability shift from the card-issuing banks to pushing nearly all credit card fraud to retailers who do not upgrade their pumps to the new, more secure technology.

EMVCo
And for those not familiar with EMV, it’s an actual company, EMVCo. that stands for Europay, MasterCard and Visa. It was formed by those credit card issuing banks; American Express, Discover, JCB, Mastercard, UnionPay and Visa to address fraud prevention within the industry with the result being the chip card that most consumers have already been using inside the c-store and other retail environments.

And while the deadline has been extended once already, for those retailers undecided about whether to upgrade or not, it looms just over a year away!

Session panelist and Folk Oil Vice President Jim Linton warned those reluctant retailers it’s later than they think, warning that lead times for upgrading current dispensers could take as much as six months! Linton should know as Folk Oil has updated 100% of its pumps at all 35 of its multi-branded locations. He’s seen many of the things that can go wrong and delay the process.

Linda Toth, director of standards for non-profit c-store and petroleum market technology advocate Conexxus, said a study by her group found that 58% of retailers who have yet to upgrade believe they won’t make the liability shift deadline. And 25% said they have no idea when they’ll upgrade.

If you haven’t upgraded yet, your biggest question is: Is it worth it to upgrade?  We at the Kennedy Company agree with this panel’s findings; yes, it most certainly is! If you have the “wait and see” attitude, you will find it will be much tougher to get the necessary equipment and skilled technicians to perform the needed upgrades as we get closer to the deadline and AFTER the deadline, YOU – THE RETAILER will be responsible for pretty much all the fraud payback!

Also, the longer retailers wait, the more difficult and costly it will get to upgrade and if your reluctance to upgrade causes you to miss the deadline altogether, there is a very strong likelihood fraud payback charges will be far more costly than the upgrade itself!

 

If you haven’t upgraded your location(s) to EMV yet, looking to stay ahead in the game and would like to upgrade today, contact us at 1.800.451.4021.

 

 

The John W. Kennedy Company appreciates your business and continued support!

 

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Verifone – VASC Field Service Bulletin: Secure Pump Pay & Smart Pump Access

VASC Field Service Bulletin

Verifone MX760 & MX700 Secure Pump PayOVERVIEW

Verifone announced in August 2014 that they entered an agreement with Gilbarco such that Gilbarco would become the integrator, distributor and service provider for all Verifone’s forecourt payment systems. Any pre-partnership commitments and agreements would continue to be honored in respect to Verifone’s Paymedia (Secure Pump Pay program).Verifone Smart Pump Access

During this time, Verifone’s new strategy with Gilbarco would be to continue to collaborate and engineer products sold under the Gilbarco sales channel. The current product is known as Flexpay IV and is exclusively available from Gilbarco for use with their model dispensers and retrofit kits.

Verifone stopped producing its Secure Pump Pay product line in July 2016 and existing inventory on- hand was used to fulfill existing contractual commitments. Beginning September 30th, 2019 only clients who are under existing contracts will receive support and repair from Verifone for their SPP devices. This includes the
Secure Pump Access (SPA) device.

Verifone’s mission is to deliver high-quality payment solutions based on powerful new technologies that lower your cost of ownership and enhance the efficiency of your operations. Verifone looks forward to helping you meet outdoor EMV and other increasingly complex regulatory, compliance and security requirements.

COMPLIANCE INFORMATION

Visa’s U.S. deadline for EMV for dispensers is currently set at October 1, 2020. Additionally, the Verifone SPP is certified either to the PCI 1.x or 2.x standard and both have now been succeeded by versions 3, 4, and 5. SPP PCI 1.x devices should be replaced as soon as feasible because of possible vulnerability based on the age of the device. These are primary reasons Verifone has been forced to phase out repair services for the SPP.

Learn more about Gilbarco’s FlexPay IV by click here or on the image below.

WHAT DO I NEED TO DO?

You can contact us at 1.800.238.1225 to obtain a compatible solution to replace SPP equipment and choose a compatible EMV-enabled product. Please do not hesitate to contact us with any questions or equipment needs to meet EMV requirements as well as any of your other refueling equipment needs. 

And please visit our online store where we have thousands of products ready to ship the same day (for orders received prior to 3PM Eastern Time) and what you can’t find, please call us at 1.800.238.1225 as we have access tens of thousands of products from hundreds of vendors.
The John W. Kennedy Company appreciates your business and continued support!

 

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Patriot Capital – Now’s The Time! Upgrade Your Site – Grow Your Business

Patriot Capital & Gilbarco Encore 700's

Upgrade your site with Gilbarco Encore 700s and Patriot Capital

Your customers are looking for secure payments and a great fueling experience. You’re looking to maximize profits and minimize costs.

Now’s The Time to Get Both!

Patriot Capital 5.75%

Apply today for quick approval. Financing rates apply to all orders received by March 31, 2019 with shipment by June 30, 2019.

 

1. Additional terms may apply. Contact us at 1.800.451.4021 for more information and additional program information.
2. Participation in program requires credit approval by Patriot Capital. Program may be altered or terminated prior to March 31, 2019.

 

Read the full details in Patriot Capital Now’s The Time promotional flyer by clicking here.

Click here to obtain a quick quote online using the Patriot Capital Monthly Payment Estimator found at johnwkennedyco.com.

 

If you have any further questions, would like to talk about financing options, equipment upgrades or to place your order, do not hesitate to contact us at 1.800.451.4021 or email us with your inquiries.

The John W. Kennedy Company appreciates your business and continued support!
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UPDATED 3/19: How to Properly Clean Gilbarco Dispensers

Gilbarco Encore 700

JUST ADDED 3/18/2019: Gilbarco has just released a new document on how to properly clean your diuspensers. Download it here!

Every so often we get asked, “what’s the proper way to clean a dispenser?”  Like anything exposed to the elements, it is going to get dirty and using the improper cleaning techniques or cleaning agents could lead to further damage.    Just like washing your car will extend the luster and life of your vehicle, so will periodically cleaning your dispensers!

Technicians are not responsible to clean dispensers on service calls as this is typically a task that is performed by the station owner/manager.  But it is important that a technician recognize when improper cleaning agents and procedures being implemented by the station show the signs of chemical attack or damage so they can then inform the customer that their methods are doing more harm than good..

 

Gilbarco has put together a document, Proper Cleaning of Dispensers that you can view and download here.

View the full maintenance instructions from MDE-3893 Encore and Eclipse Owner’s Manual here.

It is always extremely important you follow the manufacturer’s recommended procedures, replacement parts and cleaning agents to properly maintain your dispensers to keep them in the most optimal working condition and looking good!  Not only will it cut down on your repair expenses but proper maintenance and cleaning will in crease traffic to your location when it’s looking good and working like a charm.

You can also find and buy replacement parts for your Gilbarco Dispensers in our web store.

Whether you are looking to maintain your station or build one from the ground up, we carry a complete line of products from the top manufacturers in our industry. Thousands of products can be found online at johnwkennedyco.com and if you don’t find what you are looking for there, call us at 1.800.238.1225.

 

 

The John W. Kennedy Company appreciates your business and continued support!

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URGENT: ALL current GVR Safety Certifications will expire December 31, 2018 – Take Action Now To Stay Certified!!

JWK Technical Training ClassesURGENT: ALL current GVR Safety Certifications will expire December 31, 2018, regardless of when the certification was taken!!

As of January 1, 2019, technicians will be required to have the API Safety Certification in the USA and the POST Safety Certification in Canada.

 

You can read the updated Gilbarco / Veeder-Root Pathway to Certification Sequence document here to learn about the latest changes to the GVR requirements.

You can also see the updated API/POST document here that includes link to the:
USA Safety Requirement API WorkSafe site: https://worksafe.api.org/DesktopDefault.aspx
Canada Safety Requirement POST Training site: https://learn.posttraining.ca/login/index.php

View our updated our 2019 Tech Training Class Schedule here.

Download the updated 2019 JWK Tech Training Enrollment form here.

 

If you have any further questions or concerns, you can contact Chris Bedard, our GVR Certified Trainer at ceb@jwkemail.com or call Chris at 1.855-978-6737.

The John W. Kennedy Company appreciates your business and continued support!

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John W Kennedy Company Shop By Image: An Easier Way To Buy!

John W. Kennedy Company Shop By Image
NOTE: While the Shop By Image (here forward, referred to as “SBI”) feature will work on a smartphone or tablet, you do not get the full dynamic experience as you would on a desktop or laptop with a mouse. The one caveat to anything online is trying to create a unified experience across all browsers and platforms but that is just not realistic. Basic browser functionality and common code found throughout the web does not always translate the same on all devices and browsers as well as the fact that not everyone sets up their devices and browsers the same.

For nearly 2 decades the Kennedy Company has quietly worked to provide some of the most unique dynamic online solutions for our customers that make identifying and ordering/reordering equipment, parts and accessories much easier and quicker. We have created everything from customer specific online gas station configuration tools that provided complete quotes in seconds, real-time online equipment tracking solutions to image-driven point and click reorder solutions.

…And as the saying goes, a picture IS worth a thousand words so now we’d like to bring some of these dynamic solutions in to the light by incorporating our SBI feature, not only in to our web store but throughout our online presence and digital marketing materials that will allow you to scroll across an image to click on the highlighted portions to go directly to a single specific product or a category of products in our web store. As you scroll around an image to discover links, you will also notice as you “hover” your mouse over one of those clickable portions of the graphic, you will get a part number and description of what it is you are hovering over (this “hover” feature may not work in all browsers).

Our first SBI example was recently sent to us from our friends at Omntec. It was just part of their regular email marketing campaign and we just thought it was a great opportunity to see how quickly we could manipulate the graphic into our SBI format. This type of generalized graphic is great for pointing people in the right direction for general products within multiple product categories. Many of the products within the various product categories shown in this graphic are still being loaded to our site (a very manual process) but you will find a representation from each category as you scroll around the graphic and click on the choices (some will bring you to specific products).

VIEW CART CHECKOUT

Morrison Brothers provides some of the best layouts to quickly assess how to dress typical variations of aboveground tanks. In this example, we use Morrison Brothers’ horizontal aboveground tank suction system layout graphic. As you scroll around the image, you’ll find you can click on just about anything to see your product choices and options. Definitely keep your eyes open for more Morrison Brothers’ AST layout SBI’s as we have 3 more currently in the works and we have had specific requests to get these online as they get referenced often!

VIEW CART CHECKOUT

Fairfield Industries is our example for using exploded view “parts breakdown” diagrams for SBI. Everything you can click on in this diagram goes to a specific part for this specific model of Fairfield Industries’ 5 gallon double wall spill bucket. The only components in the graphic you can’t click on are numbers 11 and 12 as we do not currently have these loaded into our system. Here is where SBI can be most useful for the many variations within a product model where the differences are very slight yet extremely significant so NOT getting it right the first time can be costly in both time and money! Look for more and more of these SBI’s as we acquire more parts breakdown diagrams.

VIEW CART CHECKOUT

This brings us to where the idea of Shop By Image came from. It goes back to around the year 2000 when a major player was looking to move into the area and was acquiring a great number of stations. Not being from this area, they would have had to send people into the New England region to check out every location. At the time, when John W. Kennedy, III heard of the dilemma, we sat down to hash out a solution where we could survey each location for the customer and build a database of those locations, what equipment was at each one and the serial numbers of the pertinent equipment the customer wanted uniquely identified for each location.

It was significant number of locations and for a few months, we sent a tech out with a camera and survey sheets (no smartphones or tablets back then and laptops cost a fortune). The photos would get uploaded to our website and a database was created to store all the information from the survey forms and the reference links for each location’s photos. When it was all put together, the customer would go to a web page, see an image of each location along with its current name and address. They could then click on a location, see various images from the islands (like you see below), ATG, POS, etc. As they scrolled over portions of the image, it identified the piece of equipment, it’s configuration and serial number.

The customer was very pleased as there was enough information for them to assess the worthiness of a location remotely without having to spend a ton of time and money to send one of their own people in to survey all the locations. It was done much quicker than the customer anticipated as well. And so the idea of Shop By Image was born (we didn’t know that at the time of course). Until now, it has only been used for special projects. With eCommerce exploding, SBI is a natural progression to where the online shopping experience is headed. Below is the first gas station we applied this approach to. We have substituted links in a few places for equipment that is no longer available such as the older canopy lights and the particular configuration of Gilbarco dispensers at the location. It isn’t the highest quality image as this was taken more than a decade ago when digital photo technology was just beginning to come into its own so the quality was hampered by the technology of the day. This example also shows how SBI’s from a single location can be combined to create a detailed “SBI Catalog” of equipment and associated replacement parts and/or accessories. See what happens when you click on one of the dispensers!

VIEW CART CHECKOUT



These two dispenser examples are part of the above gas station example and are actual images of both different model dispensers from this specific location. Again, the previous station example has been restructured for the purpose of this blog post. In the above example, when this was first designed, if you clicked on one of the dispensers, you would be taken to a page of just the dispenser model to shop from. And while vapor vac is not as relevant as it once was, we kept all the original links in place as we still offer all the linked products through our site at this time. Give it a go!

VIEW CART CHECKOUT

Back To Station Island View

VIEW CART CHECKOUT


Back To Station Island View

As we have come to find out with computer technology, images and the web, anything in a photo or graphic can be isolated for identification to provide the details and a much easier path to purchase. This solution has not made it to prime time on our web store yet as we are working with our developer to work out the integration at this time. If there is enough interest in SBI, we plan to integrate the approach into more areas of the Kennedy Company’s digital world to make your online ordering experience with the Kennedy Company as simple as possible.

And as always, we invite you to contact us at 1.800.238.1225 with any questions or feedback on the SBI feature, our web store and the available products you find. And if you don’t find, we may still be able to get what you need or point you to someone who can. You can also drop us an email using our contact form.
The John W. Kennedy Company appreciates your business and continued support!

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Vendor Spotlight – Gilbarco

Gilbarco Veeder-Root

John W Kennedy - Charles Street, Providence, RI

Edwin “Brud” Cheetham & John W. Kennedy
John W. Kennedy Company, Charles St., Providence, RI

Over 150 Years of Innovative Fueling Technology

Around the time the Kennedy Company opened our doors in 1930, we also became a Gilbarco distributor.  Gilbarco is and has been one of our anchor lines since we first partnered with them. Today, we are their oldest distributor in the nation! Gilbarco History

 

In the decades since, the John W. Kennedy Company has gone on to become one of the largest stocking Gilbarco and petroleum equipment distributors in the nation.  Not only do we have thousands of Gilbarco parts on hand with many decades of knowledge, we are home to what Gilbarco has called the premier Gilbarco training facility nationwide, training those who want to become authorized Gilbarco service technicians. We also provide road service to many of our Gilbarco customers located in the New England area.

 

 

And while the Kennedy Company has had its share of firsts with them, Gilbarco has also had their share of firsts since they opened shop with some of the highlights being:

  • the first to introduce a measuring gasoline pump in 1911
  • the first electric meter pump in 1930
  • the first to introduce the multi-product dispenser in the mid 1970’s.

Gilbarco continues to be innovators in fuel technology, offering the best solutions:

(click on the images and/or product categories below to view more product details on our web store)Gilbarco Passport

Fuel Dispensing – Pumps and dispensers for standard unleaded Gilbarco Fuel Dispensersgrades to multi-flex fuel blending options, diesel, DEF and high flow units.  There are also plenty of options available to make your dispensers more secure and to help your in-store marketing efforts.


C-store Point of Sale Systems
–  As the technology leader in the retail fueling business, Gilbarco’s range of POS Gilbarco Passport Point of Sale Systemsterminals offer intuitive and user-friendly technology. With over 30,000 systems across the United States, Gilbarco’s state-of-the-art convenience store Passport® POS systems support the most third party loyalty systems, backed by powerful fuel discounting and merchandising systems.

 

Forecourt Payment Options – Gilbarco’s FlexPay™ Flexible Payment Systems protect your customers and your business. They make your EMV upgrade easy, with a range of options that protect your investment like Forecourt Payment Dispenser Optionsno one else with a range of payment system options to help you offer a seamless, hassle-free transaction experience.
Your forecourt payment hardware must have certifications that confirm their capability to accept and process EMV transactions in order to meet regulations. Software must also be certified to accept and process EMV transactions. Your store’s entire payment ecosystem must be certified to work together before accepting transactions in the field.
Let us help you meet the requirements and take your business to the next level at the same time. See why it pays to work with Gilbarco, the payment security experts.  Be sure to check out Gilbarco’s Fundamentals of C-Store & Gas Station EMV page if you want to learn more about EMV and what you should be doing to prepare. Gilbarco Encore 700 S Flex Fuel

 

Forecourt Merchandising Options – While fuel drives profits, it’s getting the customers in your store to really drive those high-octanGilbarco Forecourt Merchandising Optionse sales.  Gilbarco Forecourt Merchandising creates the shortest distance from getting the customer from your forecourt into your c-store!  Gilbarco has partnered with GSTV, a leading digital content provider, to deliver a wide array of dynamic audio/video content via Gilbarco’s Applause™ TV.  Rounding out the forecourt merchandising options are Applause™ Media System and Play at the Pump to offer real-time on demand coupons and lottery ticket sales at the pump.

 

Insite360 Encore & Passport Solutions – Gilbarco offers Insite360 cloud-based solutions for Encore dispensers and the Passport POS Gilbarco Insite360system.  With an easy to use dashboard, you can effectively manage your business while increasing profits.
Insite360 Encore allows you to resolve up to 30% of the most common issues in minutes remotely! You can also monitor performance, manage assets and along with enhanced security measures, receive alerts when unauthorized entry is attempted with the ability to automate a dispenser shutdown.
Insite360 Passport allows you to monitor, configure and control your Passport from the cloud!  Access reports with the ability to upload and download.  If you have multiple sites you can configure groups with common characteristics all at once, saving you tons of time.  Adjust fuel pricing, update receipt text and more with a few clicks of the mouse. Insite360 Passport works with version 10 and higher and is compatible with all PC’s, tablets and phones.

 

*Please contact our sales staff at 1.800.238.1225 to receive a quote or learn more about Gilbarco’s complete line of fuel dispensers, POS systems, options and services!  We can also help you with financing through our partnership with Patriot Capital as well.

If you have any questions about Gilbarco replacement parts, can’t find what  you are looking for online or the part(s) are in a “Call To Order” status and you wish to place an order, please call us at 1.800.238.1225 and ask for Keith Hardy.

*NOTE: Per our Gilbarco distributor agreement, we are not authorized to sell equipment or kit sides beyond our PMA (Primary Marketing Area).  We can sell replacement boards and parts nationwide.

 

The John W. Kennedy Company appreciates your business and continued support!

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JWK Overstock Online Specials Update!

Black Knight Mechanical Tank GaugeOver 100 Products from Dozens of Manufacturers2018 First Quarter Overstock Specials

We have added a number of products to our online OVERSTOCK SPECIALS at drastically reduced prices, ranging from 30% to 75% off manufacturer’s suggested list price, more than a few well below our cost!

Save big on anything from overfill prevention valves, lighting products, dispensers, pumps, meters,  containment products, repair kits, graphics, replacement electronic boards and more from brands such as, APT, Bravo, Fill-Rite, Gasoline Advertising Products, Gilbarco, Husky, Evertite,, LSI Lighting, NOV (Ameron & A.O.Smith), OPW, Scully, Veeder Root and others.

The BJ Enterprises 99″ Black Knight liquid level tank gauge w/ horizontal float with a list price of $233.17 that we typically sell online for $163.20, ONLINE NOW FOR ONLY $136.00*!

Check back constantly as we are always adding to our overstock specials and reducing prices throughout the year.

And here are just a handful of the current special deals you’ll find on our
OVERSTOCK SPECIALS Page:
Item List
Price
Regular
Online
Price
Now
Only
Discount
381 Nation Spencer Barrel Pump 381 National Spencer Barrel Pump $47.70 $33.71
$11.93*
75% Off
List Price!
346DI Morrison Brothers External Emergency Valve 346DI-0600AV
Morrison Brothers 3″ Ductile Iron External Emergency Valve
$604.05 $463.91
$145.20*
75% Off
List Price!
LSI Lixington Decorative Pedestrian Area Light 580207 Crossover Lexington Decorative Pedestrain and Area LED Light Fixture $1,600.00 $1,280.00 $800.00* 50% Off
List Price!
CWSVH45BL CWS Service Station Vacuum 15' x 2" Hose CWSVH45BL CWS Service Station Vacuum 15′ x 2″ Hose $66.20 $22.07 $16.55* 75% Off
List Price!
M01047A007 Gilbarco Right Nozzle Boot Assembly w/ Lift To Start Lever M01047A007 Gilbarco Right Nozzle Boot Assembly w/ Lift To Start Lever $189.32 $143.88 $94.66* 50% Off
List Price!
*While supplies last

If you have any questions about any of the products you find on our overstock specials page, feel free to call us at 1.800.238.1225!

The John W. Kennedy Company appreciates your business and continued support!

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FFS PRO Tech Update: Nucleus-to-Passport Conversion and Fuel Management Certification

FFS Pro Tech Update

TS-EMS

 

 

 

Franklin Fueling’s FFS Pro service has published a tech update explaining the procedure of converting Wayne Nucleus systems to Gilbarco Passport systems.  Click here for a detailed description of the required part, documentation, and procedure.

 

 

 

FFS Pro Fuel Management Software

 

 

 

FFS Pro also gives you the opportunity to become certified on fuel management systems programming, including preparation, direct connection, network interface, setup, maintenance, and troubleshooting.  Click here to get certified today!

 

 

 

 

 

The John W. Kennedy Company appreciates your business and continued support!

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JWK Trade Show – March 29 & 30, 2017 – SAVE THE DATE!!

Yes, it is that time once again when the John W. Kennedy Company presents our biennial trade show featuring over 40 manufacturers and representatives displaying the latest and greatest products and service to

Make Your Station Safe Again!

 

Show starts Wednesday, March 29, 2017 at 9AM until 4:30PM with 6 different certification and informational seminars provided by 6 different vendors. We invite you to join us for our cocktail reception immediately following the show’s conclusion on March 29th with entertainment provided by The Bianco Martinis.

BiancoMartinis

 

 

 

 

 

 

 

 

And if you can’t make it on March 29th, we invite you to attend our half day on March 30th from 9AM to Noon!

Here is a complete list of seminars being held on March 29th:

 

8:00AM – 9:00AM:

OPW Corporate Logo

 

 

 

OPW FlexWorks Piping Certification Training Seminar
OPW Best Practices and Contractor Installation Training teaches how to properly install OPW FlexWorks Piping and covers the following topics in depth:

  • FlexWorks Component and System Overview
  • Safety Requirements and Protocol
  • Proper Handling and Storage of Materials
  • Double Wall Delivery Piping
  • Double Wall Pipe Fittings
  • Pipe and Sump Entry Fittings
  • Testing and Maintenance Criteria
  • Contractor Training Requirements
  • Successful Completion of Training Carries 2-Year Certification

 

9:15AM – 10:15AM:

Bravo Logo

 

 

 

Bravo Repair Fitting Certification
Entry Fitting Certification with cover:

  • How new regulations affect secondary containment
  • Bravo FRP retrofit certification training
  • Compliance with double wall monitored sumps.

 

10:30AM – 11:30AM:

APT FFS

 

 

 

 

APT Piping Certification Seminar
Piping Certification seminar.
VERY IMPORTANT!! In order to receive your certification for this seminar, you will be required to take an online test with Franklin Fueling. If you do not already have one, you MUST create an FFS PRO University account with Franklin Fueling PRIOR to the show using a unique email address for each tech attending. To do so, please follow the guidelines in this document, CREATE AN FFS PRO UNIVERSITY ACCOUNT

 

11:45AM – 12:45PM:

Diversified Logo

 

 

 

 

Diversified Products Repair Fitting Certification
Repair fitting certification.

 

1:00PM – 2:00PM:

Containment Solutions Logo

 

 

 

 

CSI Tank Installation Re-Certification Seminar
Tank Installation Re-Certification

 

2:30PM – 3:30PM:

GVR

 

 

 

Gilbarco EMV
Gilbarco EMV informational seminar

Registration for the show and seminars IS REQUIRED!

We plan to open online registration in the coming days. Please watch this space for further notice!

 

The John W. Kennedy Company appreciates your business and continued support!

2017 JWK Trade Show Logo