Tag Archives: Edge

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JWK Web Store No Longer to Support Internet Explorer

  By BlogAdmin June 8, 2022 , , ,

Microsoft To End Support of Internet
Explorer 11 on June 15, 2022
RIP Internet Explorer

We received notification from our eCommerce provider that when Microsoft ends their support of Internet Explorer on June 15, 2022, they in turn will follow suit by ending support for Internet Explorer on June 23, 2022. That does not mean that Internet Explorer will stop working; it just means the browser will no longer be supported in the event you encounter any issues while using Internet Explorer. 

Microsoft is saying that most sites will continue on without interruption using their Microsoft Edge. If there are incompatible sites, Edge does allow for an Internet Explorer compatibility.

This is directly from the Microsoft site:

“Over the last year, you may have noticed our movement away from Internet Explorer (“IE”) support, such as an announcement of the end of IE support by Microsoft 365 online services (https://techcommunity.microsoft.com/t5/microsoft-365-blog/microsoft-365-apps-say-farewell-to-internet-explorer-11-and/ba-p/1591666) . Today, we are at the next stage of that journey: we are announcing that the future of Internet Explorer on Windows 10 is in Microsoft Edge. Not only is Microsoft Edge a faster, more secure and more modern browsing experience than Internet Explorer, but it is also able to address a key concern: compatibility for older, legacy websites and applications. Microsoft Edge has Internet Explorer mode (“IE mode”) built in, so you can access those legacy Internet Explorer-based websites and applications straight from Microsoft Edge. With Microsoft Edge capable of assuming this responsibility and more, the Internet Explorer 11 desktop application will be retired and go out of support on June 15, 2022, for certain versions of Windows 10.”

We’ll let you decide what works best for you and your organization.  We do not get many calls of people having browser compatibility issues.  Our eCommerce provider is recommending people switch to Google Chrome.  At this time, Chrome is the number one browser used by customers visiting our site but not the only one.

Here are the top 5 browsers used by those visiting our site in 2022 so far:
1. Chrome: 65%
2. Safari: 18%
3. Edge: 9%
4. Firefox: 5%
5. Samsung Internet: 1%

If you have any questions , please feel free to contact us at 1.800.451.4021 or Email Us !!


And don’t forget to check out our webstore!

The John W. Kennedy Company appreciates your business and continued support!

JWK USA Logo

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OPW Edge Double Wall Spill Container: Missing Assembly Notice & Instructions

  By BlogAdmin July 28, 2021 , , , , ,

IMPORTANT: EDGE DW Visigauge!!

At this time, OPW Edge DW Spill Container is being shipped without the Visigauge assembly due to a shortage from their vendor.

The product is being produced with a temporary plug cap in its place to allow the factory and the installer to perform the interstitial test to verify the integrity of the containment.

We apologize for the inconvenience and OPW will send out a replacement Visigauge to distributors who purchased this product. It will include a Visigauge assembly and one replacement o-ring seal.

Once you have received the Visigauge, please follow these instructions to install it. (Click here to read OPW’s Edge PDF)
Step 1: First, identify the temporary plug cap as the part with the hexagonal shaped head that is installed at the top of the round white gauge riser.
Step 2: Please unthread the temporary plug cap from the round white gauge riser.
Step 3: Next, install the replacement 0-ring onto the underside seat of the Visigauge as shown below.
Step 4: Finally, thread on the Visigauge into the white gauge adapter. This should be tightened to a quarter turn past finger tight.
Step 5: The Visigauge is now installed and the spill container can be vacuum tested to verify tightness.
OPW Edge Temp Plug

NOTE: Spill Containers with this plug installed will be identified with the below label beside the OPW part# label on the outside of the box.
OPW Edge Modified Label

OPW Edge Temporary Plug Images

Looking to purchase OPW products, you can find them online at johnwkennedyco.com ?  Can’t find what you are looking for? Not to worry – feel free to contact us by email or give us a call at 1.800.238.1225.

OPW Engineered Systems OPW Retail Fueling
OPW Engineered Systems Fibrelite OPW Fuel Management Systems OPW Retail Fueling
OPW Engineered Systems Fibrelite OPW Fuel Management Systems OPW Retail Fueling

The John W. Kennedy Company appreciates your business and continued support!

JWK USA Logo

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Gilbarco Passport Edge EOL Notification

  By BlogAdmin July 27, 2021 , , , , , ,

Gilbarco Passport Edge

Passport Edge EOL

Product End of Life Notification | July 23, 2021

This is a notice that Gilbarco has decided to end of life the Passport Edge product. Gilbarco has stopped selling new hardware and services for Passport Edge as of July 1, 2021. We sincerely appreciate your support of the Passport Edge product, and your understanding with any inconvenience caused by this end of life.

Service End Date: On December 31, 2021, all existing Passport Edge services will be terminated. The services included are help desk, Insite360, hardware warranty, and software updates. Until Cancellation a site will continue to be invoiced for their Passport Edge system and/or service. All invoicing for Passport Edge systems and service will cease December 31st if the contract has not been cancelled prior to that date.

The cancellation agreement can be found here.

Replacement Options: Gilbarco will waive all Passport Edge subscription cancellation fees. We will also offer sites the ability to keep the existing Edge hardware. The site will need to purchase a Passport trade-up and receipt printer (the IP based Edge receipt printers are not supported by Passport). They can utilize most of the Edge hardware including PIN pads, cash drawer, UPS, keyboard, mouse, etc., in order to minimize replacement costs. An annual PSO contract will also be required between the site but reactivation fees will be waived if necessary until the end of the year. The site can contact contract services at 1-866-606-8969 to sign up for PSO.

Existing Hardware: For all existing Passport Edge hardware, the title will transfer to the end customer, and can be re-purpose or donated.

Please feel free to contact us at 1-800-451-4021 or Email Us with any further questions or inquiries prior to December 31, 2021.

The John W. Kennedy Company appreciates your business and continued support!

JWK USA Logo

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It’s Time To Upgrade Your Passport® POS Operating System

  By BlogAdmin October 21, 2020 , , , ,

GoodbyeWindows 7 Logo Windows 7!

Gilbarco’s Passport® Point-of-Sale (POS) System software versions 12.03 and prior utilize Windows 7 as the operating system (OS).

Microsoft is ending support of Windows 7* and will no longer provide:
  • Software Updates
  • Application Patches
  • Security Updates
  • Technical Support

Gilbarco Veeder-RootHow this affects your Passport POS System

Your Passport POS System will continue to function, but your operating system (OS) Combo/Server will not be optimized or receive updates.

Introducing Windows 10 Logo Windows 10

Windows 10 operating system is now required with all Passport POS systems and is included beginning with version 20.

Windows 10 provides Better Performance with Solid-State Drives (SSD)
• 75% FASTER reboots
• 60% FASTER data backups
• Handle 30% MORE transactions per hour without seeing authorization times start to increase
• FASTER installation of upgrades

Improved Security
Upgrading to the latest Passport POS System hardware with Windows 10 OS, assures you’ll have the most secure, robust POS solution that minimizes the risk of security or data breaches.

The risks of not upgrading to Windows 10 Logo Windows 10
  • Passport POS Systems running on Windows 7 are at high risk of not being Payment Card Industry Data Security Standard (PCI DSS) compliant.*
  • The Payment Card Industry (PCI) Security Standards Council requires all merchants processing cardholder data to use systems that are still supported by their respective OS vendors or have a plan to migrate to the new system if it is not yet available.

PLEASE CALL US AT 1.800.451.4021 FOR MORE INFORMATION AND ORDERING DETAILS.

PX60 Combo/Server – Running Windows 7 Professional Operating System, Microsoft Support Ended January 2020*. All other Passport devices (EDH/Client) – Running Windows 7 POS Embedded Operating System – Microsoft Support Ends October 2021*.
* New patches, feature enhancements, and security updates will not be released for Windows 7 after this date, work with your Qualified Security Assessor (QSA) on your plan to maintain PCI compliance.

Identifying YOUR Passport® POS Hardware & Upgrade Package

This simple guide will help you select the specific Gilbarco Passport POS Software Version 20 package designed to work seamlessly with Windows 10.

Passport®POS PX51/PX52

Passport® POS PX51/PX52

Purchase an upgrade to PX60 Combo, Server or Client, or Passport Edge running Version 20 or higher with Windows 10
Windows 10 cannot be installed on PX51 or PX52 model systems.
Enhanced Dispenser Hub1EDH1 - Hub2EDH2

Enhanced Dispenser Hub 1 EDH1/Hub 2 EDH2

Purchase an EDH2 with Version 20 or higher with Windows 10 to replace EDH1
Purchase an EDH2 Version 20 or higher Windows 10 Upgrade Kit
Passport®POS PX60

Passport® POS PX60

Purchase a Combo, Server, or Client Version 20 or higher Windows 10 Upgrade Kit
Passport®Express Lane Self-Checkout

Passport® Express Lane Self-Checkout

Purchase a Client Version 20 or higher Windows 10 Upgrade Kit
Passport®Edge POS

Passport® Edge POS

Purchase a PS65 EDGE Server Version 20 or higher Windows 10 Upgrade Kit
Passport EDGE Subscription customers will receive kits at no charge per their subscription agreement.

PLEASE CALL US AT 1.800.451.4021 FOR MORE INFORMATION AND ORDERING DETAILS.

Looking for Gilbarco equipment? Click on the links below to visit our web store :

Pumps & Dispensers
 Passport Point of Sale
Gilbarco Passport Point of Sale		 Forecourt Payment Options
Gilbarco Forecourt Payment Options		 Forecourt Merchandising
Gilbarco Forecourt Merchandising Options

Click here to search all Gilbarco equipment and parts listed in our web store.

Please do not hesitate to contact us with any of your EMV questions, concerns or to place an order by calling 1.800.451.4021 or visit us online at johnwkennedyco.com for all your petroleum equipment needs.

The John W. Kennedy Company appreciates your business and continued support!

JWK USA Logo

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Gilbarco Veeder-Root: What’s In A Name? Choose Gilbarco, The Industry Standard!

  By BlogAdmin August 20, 2020 , , , ,

Dependability

Fueling and convenience store equipment and technology manufacturing is our ONLY business, and has been for 155 years. We’ll always be here when you need us – today, tomorrow, and years to come.

Largest Install Base

With more than 720,000 fueling positions, we have the largest installed base of UL certified and approved fueling points in North America.

Integrated Ecosystems

Whatever Point-of-Sale system you have, Gilbarco has a solution that will seamlessly integrate with it—no need for expensive modifications.

Future Proof

The Encore 700 S dispenser and FlexPay IV payment platform– better together, and the better investment for your business.

Outdoor EMV Solution

Why risk your EMV compliance to anyone but the biggest and the best?

Gilbarco Veeder-Root ENCORE 700 Fuel Dispenser

1. Proven Design

Gilbarco’s field-proven Encore® 700 S series comes with a familiar ATM-style customer interface, a full range of alternative fuel options, and the industry’s most comprehensive warranty.

2. Enhanced Upgradable Security

You’ll benefit from Gilbarco’s global EMV® leadership and experience, including the largest install base of EMV® fueling pay points in North America.

3. Superior Merchandising Improves Profits

Encore® 700 S gives you field-proven tools to inform, persuade, and motivate your fuel customers to come inside your store and buy higher-margin goods.

4. Platform for Continued Growth

Encore® 700 S provides a strong foundation for growth with powerful, future-ready electronics to support your innovation needs, such as mobile payments, loyalty, merchandising and other applications.

Trust the numbers
155+

Years of Operation

 720K +

Gilbarco Fueling Positions

 350K +

EMV-capable CRINDS

 3K +

Certified Service Contractors

Looking for Gilbarco equipment? Click on the links below to visit our web store :

Pumps & Dispensers
 Passport Point of Sale
Gilbarco Passport Point of Sale		 Forecourt Payment Options
Gilbarco Forecourt Payment Options		 Forecourt Merchandising
Gilbarco Forecourt Merchandising Options

Click here to search all Gilbarco equipment and parts listed in our web store.

 

Please do not hesitate to contact us with any of your EMV questions, concerns or to place an order by calling 1.800.451.4021 or visit us online at johnwkennedyco.com for all your petroleum equipment needs.

The John W. Kennedy Company appreciates your business and continued support!

 

JWK USA Logo