Veeder-Root: TLS4 Series Security Settings

TLS4 Series

Technical Support Notification

TLS4 Series Security Settings

Overview

The TLS4 Series consoles come with security features allowing for greater protection and control of access to the Automatic Tank Gauge. Features such as configurable user access and segmented network ports help ensure both network and front-panel security.

This update covers:

  • User and Roles Admin
    • Create User Accounts
    • Custom Roles
  • System Security
    • Front Panel Security
    • Serial Command Port (TCP/IP Interface)
    • SSH Port
    • Serial Command Over SSH
    • HTTPS Port
    • User Admin Via Web
  • Router and Network Switch

User & Roles Admin

Create User Accounts & Custom RolesCreate User Accounts

All TLS4 Series consoles come preconfigured with three roles: Administrator, Operator and Regulator. Additional custom roles can be programmed.

Menu –> System Administration –> Roles Admin

Administrator: This role gives full access to the console – including the ability to create new roles and users.

Operator: This role allows the user to view and generate reports and perform certain manual functions, such as starting a manual line or tank test.

Regulator: This role allows the user to print and view console reports.

Note: Users assigned to the Regulator role cannot be deleted.

To add a Custom role, select Actions –> Add New Role

The Custom role allows each individual screen to be viewable, editable or not accessible. For example, in Setup under the Automatic Events section, each option can be customized:

Veeder-Root strongly recommends creating an Administrator account with a unique password. This will disable the default username and password.

Note: When using the Plus View or Remote View apps, the same login credentials are used.


Security

System SecuritySecurity Settings

The TLS4 Series consoles have optional security features to enhance protection in addition to front panel security that requires a username and password, when enabled.

Front Panel Security: When disabled, all users can access all screens with no password required. When enabled, users must login with a password to gain access to the screens they’re allowed to view.

Serial Command Port (TCP/IP Interface): When disabled, the console will not accept any serial commands sent through a telnet session.

Note: This will not block all traffic on the TCP/IP port. It will only block serial commands.

SSH Port: When disabled, all traffic on the SSH port will be blocked.

Serial Command Over SSH: For the SSH Public Keys feature to work, this port and the SSH port must be enabled. By default, this port is disabled.

HTTPS Port (Web Access): When disabled, all traffic on the HTTPS port will be blocked. This will prevent access to the web portal, and the Plus View and Remote View apps.

User Admin via Web: When disabled, the System Administration screens will be blocked from the web portal – access to these two screens will only be available on the console’s front panel.

Router or Network Switch

Most routers or network switches have additional features allowing ports to be enabled or disabled. Contact device manufacturers or internet service providers (ISPs) for more information.


Download the TLS4 TSN HereVeeder-Root TLS4 TSN


LOOKING FOR VEEDER-ROOT SYSTEMS & PARTS?

Well look no further – click on the Veeder-Root logo below to visit our web store, where we have hundreds of the most popular Veeder-Root items ready to buy in our webstore and if you can’t find it there, please contact us!
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If you have any questions about TLS4 Series or would like to receive a quote for TLS4 Series or any other Veeder-Root system and/or parts , please feel free to contact us at 1-800-451-4021 or Email Us with any further questions or inquiries.


The John W. Kennedy Company appreciates your business and continued support!

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Franklin Fueling Systems EVO™ 600 & EVO™ 6000 ATG FIRMWARE UPGRADE

Evo Firmware UpgradeFranklin Fueling Systems has just released new firmware for EVO™ 600 and EVO™ 6000 Automatic Tank Gauges.


Here are a few of the improvements included with this firmware upgrade:

  • Configure conditions using Water Separator Levels.
  • Generate Line Leak reports using One Touch Buttons.
  • Increased the number of configurable sensors.
Upgrade Instructions
Upgrade Instructions
Upgrade Instructions
Release Notes
FFS EVO 600 ATGEVO™ 600 & EVO™ 6000
Current Firmware Version: 3.10.1
Download Firmware

Looking for EVO automatic tank gauging systems, components, accessories and parts?
Check out our EVO line of products in our web store:

FFS EVO ATGs

If you have any questions about Franklin Fueling Systems EVO ATGs  or would like to receive a quote, please feel free to contact us at 1-800-451-4021 or Email Us with any further questions or inquiries.


The John W. Kennedy Company appreciates your business and continued support!

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TECH UPDATE: REQUEST TO RETURN FLEX-ING 1½ Inch FLEXIBLE CONNECTORS WITH NPT MALE SWIVEL FITTINGS

Flex-Ing Tech UpdateFranklin Fueling Systems has identified a potential issue with weeping fittings of certain FLEX-ING™ 1½” Flexible Connectors with NPT Male Swivel End Fittings manufactured between January 18, 2021 (work week 4 of 2021) and May 28, 2021 (work week 22 of 2021).

Due to the possibility of a weeping fitting leading to potential delays on job sites during commissioning, Franklin Fueling Systems suggests that affected Flexible Connectors not yet installed should be returned for a no-charge replacement. To determine the date code of flexible connectors, please see the following instructions.
Flex-Ing Affected Product Date Code Identification

Identifying Flexible Connectors by Date Code

To confirm fitting date codes, note the image. The nut on the swivel is inscribed with the work week number and year of manufacture.

Only those with 1½” swivel fittings bearing the work week mark of 4 through 22 and year of 21 should be returned.

Any FLEX-ING™ 1½” Flexible Connectors bearing an inscribed work week prior to 4 of 21, or 23 of 21 and after should not be returned.
FLEX-ING™ 1½” Flexible Connectors with NPT Male Swivel End Fittings with date codes bearing work week 4 to work week 21 are the extent of the fittings referenced.

Returning & Requesting a Replacement Flexible Connector

1. Check your inventory for referenced Flexible Connectors.
2. Contact us at 1-800-451-4021 (7:30am-5:00pm EST)
or email us at essentials@jwkemail.com with the quantity of Flexible Connectors meeting the defective return criteria.


Feel free to contact us at 1-800-451-4021 or Email Us with any further questions!

The John W. Kennedy Company appreciates your business and continued support!

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IMPORTANT TECH UPDATE: EVO™ 550 / EVO™ 5000 FIRMWARE UPDATE REQUIRED

ACTION REQUIRED!

EVO™ 550 and EVO™ 5000 Automatic Tank Gauges shipped from Franklin Fueling Systems between the period of January 19, 2021 and April 23, 2021 with controller module firmware versions 2.23.2 and 2.23.3 require an immediate firmware update!!

If you purchased a unit manufacturer during this time, you will need to update to firmware version 2.23.4 ASAP!
For a list of affected serial numbers, please contact Franklin Fueling Support Center at 1.800.984.6266 or submit a ticket


You can read the tech update for instructions on the firmware update.

Tech Update

Download the Latest EVO™ 550 & EVO™ 5000 Firmware Upgrade

Be sure to fill out the form to get the firmware upgrade as well as to unlock and receive the latest software updates!

Upgrade Instructions
Upgrade Instructions
Release Notes
Release Notes


Franklin Fueling Systems EVO / INCON Automatic Tank GaugesLooking for EVO / INCON Equipment & Replacement Parts? Check out our online store!
And if you can’t find what you are looking for, please call us at 1.800.238.1225 or
Email Us!

The John W. Kennedy Company appreciates your business and continued support!

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Technical Support Notification: EMR4 PC Setup Tool

Veeder-Root EMR4This Technical Service Notification (TSN) will inform the technician of various setup fields they should check after using the EMR4 PC Setup Tool. When the setup file is downloaded to the EMR these fields are improperly written by the PC setup Tool.

 

Click here to download the TSN

 

Please contact Veeder-Root Technical Support with any questions regarding this notification: 1-800-323-1799, technicalsupport@veeder.com.

 

 

The John W. Kennedy Company appreciates your business and continued support!

 

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UPDATED 3/19: How to Properly Clean Gilbarco Dispensers

Gilbarco Encore 700

JUST ADDED 3/18/2019: Gilbarco has just released a new document on how to properly clean your diuspensers. Download it here!

Every so often we get asked, “what’s the proper way to clean a dispenser?”  Like anything exposed to the elements, it is going to get dirty and using the improper cleaning techniques or cleaning agents could lead to further damage.    Just like washing your car will extend the luster and life of your vehicle, so will periodically cleaning your dispensers!

Technicians are not responsible to clean dispensers on service calls as this is typically a task that is performed by the station owner/manager.  But it is important that a technician recognize when improper cleaning agents and procedures being implemented by the station show the signs of chemical attack or damage so they can then inform the customer that their methods are doing more harm than good..

 

Gilbarco has put together a document, Proper Cleaning of Dispensers that you can view and download here.

View the full maintenance instructions from MDE-3893 Encore and Eclipse Owner’s Manual here.

It is always extremely important you follow the manufacturer’s recommended procedures, replacement parts and cleaning agents to properly maintain your dispensers to keep them in the most optimal working condition and looking good!  Not only will it cut down on your repair expenses but proper maintenance and cleaning will in crease traffic to your location when it’s looking good and working like a charm.

You can also find and buy replacement parts for your Gilbarco Dispensers in our web store.

Whether you are looking to maintain your station or build one from the ground up, we carry a complete line of products from the top manufacturers in our industry. Thousands of products can be found online at johnwkennedyco.com and if you don’t find what you are looking for there, call us at 1.800.238.1225.

 

 

The John W. Kennedy Company appreciates your business and continued support!

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FFSPro University Tech Update – DETERMINE YOUR WARRANTY COVERAGE PERIOD

FFSPro Warranty Period

 

This is just a quick update and reminder from our friends at Franklin Fueling Systems to make you aware they have released a handy document to help you interpret your Healy™ and FE Petro® product serial numbers to determine your warranty coverage period.

Click here to download the FFS technical bulletin.  The guide will help you interpret the coverage date within the serial number, outline the coverage period for your FE Petro and Healy products and how to request an RGA from Franklin.  But if you are not feeling that ambitious, by all means, feel free to call us here at the Kennedy Company at 1.800.451.4021 to help determine your warranty coverage and obtain an RGA to replace yourdefective product if needed.

 

 

Franklin Fueling Drawing PortalWe also invite you to check out Franklin Fueling’s Customer Drawings Portal to access every drawing at your fingertips.  Search, view and download all customer drawings on one page!  Click on the graphic above or visit the drawing portal by clicking here.

 

The John W. Kennedy Company appreciates your business and continued support!

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FFS PRO TECH UPDATE – OPV Drop Tube Calculation

NEW FFS PRO E-Forms Available for Download!

FFS OPV Interactive Calculation Form

OPV Drop Tube Calculation

Franklin Fueling Systems has a new interactive and electronic version of the Defender Series® Overfill Prevention Valve Installation Worksheet that you can download here.  This worksheet can be downloaded and completed by typing values and calculations directly into the form. It does not automatically perform the calculations but does provide typical values in some of the fields that can be adjusted in accordance with local regulations.  You can then save the completed worksheet as a digital file or print it out for a clean and legible worksheet.

 

 

 

Defender Overfill Prevention Valve Inspection Guide & Checklist

STEP-BY-STEP INSPECTION GUIDE AND CHECKLIST

There is also a step-by-step inspection guide and checklist. The Defender Series® Overfill Prevention Valve allows inspection without removal from the tank as explained in the Tech Update you can download here.  Like the calculation worksheet, you can enter all the information directly into the form on the screen then print or save the file digitally.  Again, it will not automatically perform the required calculations necessary to complete the form.

 

 

You can find the Defender Series Overfill Prevention Valve, OPV Remote Testing & Roll Crimping Tools directly on our site:
Defender Series Overfill Prevention Valve

 

Defender Series® Overfill Prevention Valve : You will find the most common configuration on our site with others available. You can see a complete list of the current available choices here.

 

Defender OPV Remote Testing Tool

 

 

708-534-901 OPV Remote Testing Tool

Defender OPV Roll Crimping Tool

 

 

708-535-901 OPV Roll Crimping Tool

 

 

 

Franklin Fueling Systems provides you with the technical information you need to be efficient and accurate in the office or out in the field.  Be sure to visit the FFS PRO Univeristy Campus online today for more technical news, tips and tricks!

 

Please feel free to contact us  at 1.800.238.1225 with any further questions about the Defender Series® overfill protection valves, Franklin Fueling System products or any other refueling equipment questions or needs you currently have.

 

The John W. Kennedy Company appreciates your business and continued support!

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FFSPRO Tech Update – Free Online EVO Training & FMP-LL3 Digital Probe Backward Compatibility

FMP-LL3 Digital ProbesThe Campus Tech UpdateFMP Digital Probe Wiring Options

Franklin Fueling System has one of the best online resources for documentation, videos and online training.

FMP-LL3 DIGITAL PROBE BACKWARDS COMPATIBILITY

Did you know Franklin Fueling Systems’ new FMP-LL3 Series probes are backwards compatible with most of their existing ATGs? If you did, you are pretty well informed and must be utilizing those online resources Franklin Fueling has to offer already.  If not, head on over to The Campus for details on the proper wiring methods and learn more by clicking here!

 

FREE ONLINE EVO™ 200/400 TRAINING

As the saying goes, “If it’s for free, it’s for me!”  That means you should really check out Franklin Fueling Systems’ new EVO™ 200 and EVO™ 400 automatic tank gauge model training in wiring, installation and programming. Learn more by clicking here!

Be sure to explore both of the above links provided to see what other technical offerings Franklin has to offer.  Great resources to have on hand when you have questions in the field.

The John W. Kennedy Company appreciates your business and continued support!

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FFS PRO Tech Update: Nucleus-to-Passport Conversion and Fuel Management Certification

FFS Pro Tech Update

TS-EMS

 

 

 

Franklin Fueling’s FFS Pro service has published a tech update explaining the procedure of converting Wayne Nucleus systems to Gilbarco Passport systems.  Click here for a detailed description of the required part, documentation, and procedure.

 

 

 

FFS Pro Fuel Management Software

 

 

 

FFS Pro also gives you the opportunity to become certified on fuel management systems programming, including preparation, direct connection, network interface, setup, maintenance, and troubleshooting.  Click here to get certified today!

 

 

 

 

 

The John W. Kennedy Company appreciates your business and continued support!

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