Technical Support Notification: EMR4 PC Setup Tool

Veeder-Root EMR4This Technical Service Notification (TSN) will inform the technician of various setup fields they should check after using the EMR4 PC Setup Tool. When the setup file is downloaded to the EMR these fields are improperly written by the PC setup Tool.

 

Click here to download the TSN

 

Please contact Veeder-Root Technical Support with any questions regarding this notification: 1-800-323-1799, technicalsupport@veeder.com.

 

 

The John W. Kennedy Company appreciates your business and continued support!

 

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Upgrading to EMV? It’s Later Than You Think

The following article has been reproduced from the CStore Decisions article, Upgrading to EMV? It’s Later Than You Think, written by  that appeared online on

EMV Technologies

Panel experts warn that now is the time to start the long process of upgrading your pumps to EMV standards.

 

The EMV liability shift as it has come to be known as will take place on October 1, 2020. This deadline is when fuel retailers will have to install or upgrade their locations with the more secure chip card reader technology that uses cryptography to keep credit card information safe and prevent fraud.

 

This deadline will create a major liability shift from the card-issuing banks to pushing nearly all credit card fraud to retailers who do not upgrade their pumps to the new, more secure technology.

EMVCo
And for those not familiar with EMV, it’s an actual company, EMVCo. that stands for Europay, MasterCard and Visa. It was formed by those credit card issuing banks; American Express, Discover, JCB, Mastercard, UnionPay and Visa to address fraud prevention within the industry with the result being the chip card that most consumers have already been using inside the c-store and other retail environments.

And while the deadline has been extended once already, for those retailers undecided about whether to upgrade or not, it looms just over a year away!

Session panelist and Folk Oil Vice President Jim Linton warned those reluctant retailers it’s later than they think, warning that lead times for upgrading current dispensers could take as much as six months! Linton should know as Folk Oil has updated 100% of its pumps at all 35 of its multi-branded locations. He’s seen many of the things that can go wrong and delay the process.

Linda Toth, director of standards for non-profit c-store and petroleum market technology advocate Conexxus, said a study by her group found that 58% of retailers who have yet to upgrade believe they won’t make the liability shift deadline. And 25% said they have no idea when they’ll upgrade.

If you haven’t upgraded yet, your biggest question is: Is it worth it to upgrade?  We at the Kennedy Company agree with this panel’s findings; yes, it most certainly is! If you have the “wait and see” attitude, you will find it will be much tougher to get the necessary equipment and skilled technicians to perform the needed upgrades as we get closer to the deadline and AFTER the deadline, YOU – THE RETAILER will be responsible for pretty much all the fraud payback!

Also, the longer retailers wait, the more difficult and costly it will get to upgrade and if your reluctance to upgrade causes you to miss the deadline altogether, there is a very strong likelihood fraud payback charges will be far more costly than the upgrade itself!

 

If you haven’t upgraded your location(s) to EMV yet, looking to stay ahead in the game and would like to upgrade today, contact us at 1.800.451.4021.

 

 

The John W. Kennedy Company appreciates your business and continued support!

 

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NONMETALLIC PIPE IDENTIFICATION GUIDE January 2008

National Group On Leak Detection Evaluations
While we can not definitively say how or when we originally happened upon this, we do know that it came from the National Group On Leak Detection Evaluations and a great guide for general reference in order to identify various types of nonmetallic piping commonly found in UST systems.  They seem to be quite the dedicated independent group of state and federal employees whose full time job is to regulate storage tanks for their agency’s regulatory program.

The NWGLDE website is chock-full of resources including the January 2008 Nonmetallic Pipe Identification Guide.
Nonmetallic PipePlease note: Not all of the nonmetallic pipe systems that are or have been manufactured are included in this guide for several reasons but it sure is handy nonetheless!!

 

Do you have piping or other petroleum handling equipment questions or needs??

Please do not hesitate to contact us at 1.800.451.4021!!

 

The John W. Kennedy Company appreciates your business and continued support!

 

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Tag PEI During OSHA Safe + Sound Week, Aug. 12-18

Safe and SoundPEI wants members to tag PEI in their safety-related social media posts Aug. 12-18 during Safe + Sound Week. That week, the U.S. Department of Labor, workers and job creators nationwide will raise awareness about workplace safety.

The goal is to get all U.S. employers to implement workplace safety initiatives and highlight how workers improve safety.

Companies that want to participate in Occupational Safety and Health Administration (OSHA) Safe + Sound Week may download OSHA suggestions for activities here. The OSHA multimedia toolkit includes downloadable logos, decals, a participant badge and banner and certificate templates.

PEI encourages member companies to share their Safe + Sound Week activities on social media using the following hashtags and handles:
• #SafeAndSoundAtWork
• @PEInewsfeed
• @petroleumequipmentinstitute
• #petroleumequipmentinstitute

Under the Occupational Safety and Health Act of 1970, employers are responsible for providing safe and healthful workplaces for employees. OSHA’s role is to help ensure these conditions for working U.S. adults by setting and enforcing standards and providing training, education and assistance. For more information, visit www.osha.gov.

Click here to view the full August 2019 PEI Safe Practices document

The John W. Kennedy Company appreciates your business and continued support!

 

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HEALY 800 SERIES ORVR NOZZLES DISCONTINUED IN THE U.S. MARKET

FFS Healy 800 ORVR NozzleEffective July 3, 2019, Franklin Fueling Systems is discontinuing the sale of HEALY™ 800 Series Onboard Refueling Vapor Recovery (ORVR) nozzles in the United States.

The HEALY™ 800 Series ORVR nozzle was designed and primarily sold in Texas to support the Texas Commission on Environmental Quality’s requirement for Stage II vapor recovery (VR) with ORVR capability. Texas has ended the requirement for Stage II Vapor Recovery, and the deadline for replacing Stage II hanging hardware with conventional industry standard hanging hardware was August 8, 2018.

Please contact us at 1.800.451.4021 if you need assistance with transitioning to another vapor recovery nozzle option from the HEALY™ 800 Series ORVR Nozzle.

Additionally, Franklin Fueling Systems will be discontinuing the 800 Core Return Program at this time.

Click here to see the Franklin Fueling official bulletin.

 

The John W. Kennedy Company appreciates your business and continued support!

 

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Verifone – VASC Field Service Bulletin: Secure Pump Pay & Smart Pump Access

VASC Field Service Bulletin

Verifone MX760 & MX700 Secure Pump PayOVERVIEW

Verifone announced in August 2014 that they entered an agreement with Gilbarco such that Gilbarco would become the integrator, distributor and service provider for all Verifone’s forecourt payment systems. Any pre-partnership commitments and agreements would continue to be honored in respect to Verifone’s Paymedia (Secure Pump Pay program).Verifone Smart Pump Access

During this time, Verifone’s new strategy with Gilbarco would be to continue to collaborate and engineer products sold under the Gilbarco sales channel. The current product is known as Flexpay IV and is exclusively available from Gilbarco for use with their model dispensers and retrofit kits.

Verifone stopped producing its Secure Pump Pay product line in July 2016 and existing inventory on- hand was used to fulfill existing contractual commitments. Beginning September 30th, 2019 only clients who are under existing contracts will receive support and repair from Verifone for their SPP devices. This includes the
Secure Pump Access (SPA) device.

Verifone’s mission is to deliver high-quality payment solutions based on powerful new technologies that lower your cost of ownership and enhance the efficiency of your operations. Verifone looks forward to helping you meet outdoor EMV and other increasingly complex regulatory, compliance and security requirements.

COMPLIANCE INFORMATION

Visa’s U.S. deadline for EMV for dispensers is currently set at October 1, 2020. Additionally, the Verifone SPP is certified either to the PCI 1.x or 2.x standard and both have now been succeeded by versions 3, 4, and 5. SPP PCI 1.x devices should be replaced as soon as feasible because of possible vulnerability based on the age of the device. These are primary reasons Verifone has been forced to phase out repair services for the SPP.

Learn more about Gilbarco’s FlexPay IV by click here or on the image below.

WHAT DO I NEED TO DO?

You can contact us at 1.800.238.1225 to obtain a compatible solution to replace SPP equipment and choose a compatible EMV-enabled product. Please do not hesitate to contact us with any questions or equipment needs to meet EMV requirements as well as any of your other refueling equipment needs. 

And please visit our online store where we have thousands of products ready to ship the same day (for orders received prior to 3PM Eastern Time) and what you can’t find, please call us at 1.800.238.1225 as we have access tens of thousands of products from hundreds of vendors.
The John W. Kennedy Company appreciates your business and continued support!

 

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5 Reasons Fuel-Site Water Intrusion Is Increasing

It is a pretty well known fact that most of the Earth’s surface is covered by water so to say it permeates our existence is an understatement.

While this liquid is essential to our existence, it also wreaks havoc on many man-made systems it comes in contact with and in our world of petroleum, it would be classified as a super villain!

And while our industry has been reacting to the havoc water causes for more than a century to develop better ways to keep it out of refueling systems, water intrusion has INCREASED in refueling systems!

Ed KammererThe following is an excerpt, written by Ed Kammerer that appeared in the September, 2018 edition of the Fuel Market News.  Ed is the Director of Global Product Management for OPW, based in Cincinnati, OH, USA. He can be reached at ed.kammerer@opwglobal.com. OPW is leading the way in fueling solutions and innovations worldwide. OPW delivers product excellence and the most comprehensive line of fueling equipment and services to retail and commercial fueling operations around the globe. For more information on OPW, please go to OPWGlobal.com.

Below are some of the highlights pulled from Ed’s article.

OPW War on Water Intrusion

Why the increase??

Here are some explanations:

  • Changes In Fuel Chemistry
  • Changes In The Fuel Distribution Infrastructure
  • Installation Procedures

OPW is Waging War on Water Intrusion

By offering:

  • Composite Multiports with Watertight Lids and Covers
  • Composite Manhole Covers
  • Sealable Cover Spill Containers
  • No-Drill Dispenser Loop Sumps
  • No-Drill Tank Sumps

You can read Ed’s full article by clicking here.

 

JWK Shop By ImageIn our ongoing efforts to simplify finding and buying retail petroleum refueling equipment and replacement parts, nothing quite does it like image driven content to help guide your selections. If you are on a desktop or laptop, use your mouse to scroll around the image below to discover the links to many of OPW’s watertight and other line of products found in our online store.
JWK Blog Editor’s Note: OPW is constantly adding products to their line and we are always adding and removing products from our web store.  While the below image is tied to hundreds of OPW products in our webstore, we are still linking products to the various categories represented in the below graphic and have not linked any OPW Fuel Management Products as of this writing. Product offerings linked to this grpahic will continue to expand over time. Thank you.

If you have any further questions about water intrusion, OPW ‘s line of watertight products or would like to place an order, do not hesitate to contact us at 1.800.451.4021.

The John W. Kennedy Company appreciates your business and continued support!

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URGENT: ALL current GVR Safety Certifications will expire December 31, 2018 – Take Action Now To Stay Certified!!

JWK Technical Training ClassesURGENT: ALL current GVR Safety Certifications will expire December 31, 2018, regardless of when the certification was taken!!

As of January 1, 2019, technicians will be required to have the API Safety Certification in the USA and the POST Safety Certification in Canada.

 

You can read the updated Gilbarco / Veeder-Root Pathway to Certification Sequence document here to learn about the latest changes to the GVR requirements.

You can also see the updated API/POST document here that includes link to the:
USA Safety Requirement API WorkSafe site: https://worksafe.api.org/DesktopDefault.aspx
Canada Safety Requirement POST Training site: https://learn.posttraining.ca/login/index.php

View our updated our 2019 Tech Training Class Schedule here.

Download the updated 2019 JWK Tech Training Enrollment form here.

 

If you have any further questions or concerns, you can contact Chris Bedard, our GVR Certified Trainer at ceb@jwkemail.com or call Chris at 1.855-978-6737.

The John W. Kennedy Company appreciates your business and continued support!

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3 Things Every Retailer Needs to Know about the 2018 EPA Regulations

Our friends at OPW would just like to kindly remind everyone that the EPA’s new Environmental Testing Regulations go into full effect on October 13, 2018, and OPW has a full line of products that are compatible with the 4 major regulatory requirements for new and existing Underground Storage Tank (UST) systems.

Watch the video below and learn more at opwglobal.com/epa-regulations!

 

Check out our blog post from August 2018, Are You Ready?? The Cost of Non-Compliance: You Can’t Afford It, containing OPW’s infographic that covers the history of UST Regulations.

You can find many of OPW’s great products in our web store and if you don’t find what you are looking for there or have any questions, feel free to contact us at 1.800.238.1225. 

Click on the logos below to explore OPW products online:

Fiberlite

 

 

 

 

OPW Retail Fueling Components

 

 

 

OPW Fuel Management Systems
 

 

 

 

 

The John W. Kennedy Company appreciates your business and continued support!

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From Tuthill Transfer Systems: Hurricane Florence Notification

Tuthill / Fill-Rite LogosThe following message has been reproduced from an email notification received from Tuthill at 10AM on 9/13/2018

“As residents and businesses throughout the Southeast prepare for the onslaught of Hurricane Florence, Tuthill Transfer Systems is focusing its attention on these customers. We have increased our manufacturing output and over the next 5 to 10 days we will prioritize service to those customers who are directly impacted by this storm. With this focus, we will be increasing our lead time on other order 2 to 4 days.
Our customer service team will work with channel partners on identifying and prioritizing existing and new orders to most efficiently serve this region. While we understand that this may inconvenience customers outside of the storm’s path, we believe without question that this is the most appropriate and necessary way to manage our service and dedication to customers.  
We appreciate your support and please join us in keeping the Southeast in our thoughts in coming days.”
– Tuthill Transfer Systems –

 

We also invite you to review our 2 hurricane preparation blog posts from earlier this year with tips on how to prepare your location to minimize storm damage such as shrink wrapping your pumps and dispensers so any pump top signage, hoses and nozzles remain securely in place with minimal (hopefully, NO)  water ingress to your equipment :

The John W. Kennedy Company prays for everyone’s safety and well being in the region as the storm passes through!

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