3 Ways to Ensure Customer Safety in Your Gas Station

Gas stations are often hazardous due to potential risks such as fire hazards, theft, violence, or even as simple as slipping and falling. So, as a gas station owner, you must pay attention to all these concerns, which makes it your responsibility to maintain or improve the place’s safety. The good thing about gas station safety is that you don’t have to go out of your way to work on the safety of your workplace. Here are different ways you can improve safety.

Clean Regularly with Caution Signs

Fuel stations are no strangers to oil spills which can be slippery and dangerous for your customers or even employees. Additionally, if you live in a cold area prone to snowfall or freezing temperatures, ice is also a concern. There are a few things that you can do to prevent such issues; for starters, you should have a caution sign ready to go whenever you see an oil spill so people can avoid the area until it’s cleaned. Other than that, you can also spread a mixture of fine gravel and industrial salt on your service station so it can absorb the oil.

Safety Training and Manuals

Every business should have mock fire drills so everyone knows exactly what they have to do in the case of an emergency. You should prioritize doing practice drills every other month, so your staff knows the procedure. Plus, gas stations usually have a lot of part-time workers with constant changes, so everyone new should also be up to date with them.

You can train your employees all you want, but if your customers aren’t being considerate, safety can be compromised. For starters, put up do’s and don’ts signs all over your station, which should be visible to the customers. This will act as a reminder for more customers to be more cautious about the facility.

Security Cameras

One of the best ways to improve safety is installing cameras or alarms. As mentioned earlier, gas stations are prone to robberies because there is a constant flow of cash due to constant customers.

Furthermore, gas stations are usually open late at night, so you’d get a fair share of shady or drunk customers. If you install a modern security system with cameras and a burglar alarm, you can significantly decrease your chances of being robbed. Even if you do get robbed, you’ll have enough evidence to help catch the thief with help from the police. Furthermore, invest in better lighting to make the area visible.

If you’re looking for lighting or any other essential gas station accessories, then take a look at the products we’re offering. We have pipes with double-sided entry fitting that improve its accessibility and enable better usage. You can also get other branded station equipment from us, including gas pumps, dispensers, and fuel management systems. So, contact us and place your order right away.

The Difference Between Branded and Unbranded Fuel

The US oil industry is one of the biggest industries in the country as it provides employment opportunities to more than 120,000 people in the country. This is also due to the fact that fuel is a daily necessity for consumers which is leading to people investing in new gas stations.

If you’re looking to enter the industry, one of the first things you need to decide is whether you’re going to use branded or unbranded fuel. Both the different types of fuels have advantages or disadvantages. We’re going to help you decide which one you should have by discussing both of them in detail.

Branded Fuel

Every industry in the world has recognizable brands and the fuel industry is no different. Just take a road trip and you’ll see many different brands of fuel, such as Chevron, Shell, or Exxon-Mobil. All the different brands have different proprietary mixes that make them distinguishable from each other which impact the performance of vehicles.  

Some branded fuels have additives such as detergents or antioxidants while others may be enriched with nitrogen that protects the vehicles fuel injectors and intake valves. The federal government has set minimum requirements for the fuels criteria, so most fuels are good enough to be pumped into your vehicles.

Pros and Cons

If you decide to use branded fuel for your service station you can benefit from brand support like digital signage or even pump maintenance. Plus, people trust brands more, so you might get more customers.

On the other hand, with branded fuels, you will have to follow strict quality and brand requirements. Furthermore, you will also have little room to adjust price which could affect your profit margins as well.

Unbranded Fuel

This may be surprising to hear but most of the gas sold in the US is sold by independent retailers such as convenience stores. It may also seem like unbranded fuel may be different from branded fuel but as mentioned earlier there are certain fuel standards that all fuel retailers must follow.

This means that there are certain common additives that are common in both types of fuels. On the other hand, some vehicles need certain octane levels that might not be present in unbranded fuel.

Pros and Cons

A couple of benefits of using unbranded fuel include low cost of purchase so you can have a better profit margin. There’s also more flexibility on which ones you can use so can contact different suppliers at the same time.

The disadvantages on the other hand include no brand support or something serious like lack of priority when there’s a fuel shortage. Another thing that you need to consider when going into the service station business is the equipment and supplies for your station. You can check out all the equipment we offer as we are a petroleum equipment supplier that has some of the best equipment in the market. You can visit our website or contact us to find out more about the essential gas station accessories we have.

3 Important Retail Trends for Gas Stations For 2022

In today’s business ecosystem, if you’re not thinking of moving forward or following industry trends, you may easily fall behind your competitors. This is even more necessary in the oil and gas industry because of fuel being an essential part of people’s lives.

Statistics show that there are almost 270 million registered cars in the US which results in very high fuel demand. So, service station owners need to keep up with that demand by keeping up with innovation and technology-driven ideas. Some of these trends include:

Convenience Store Incorporation

Service stations are not only about stopping for fuel anymore, especially if you’re located on a highway. So, a lot of service stations are convenience stores as well so people can stop by and shop for supplies, food, or even groceries.

Many service station owners are shifting towards the c-store trend because it’s a great alternative source of income as the profits are dwindling on fuel. Furthermore, more service station owners are collaborating with delivery services as a location for parcel pick-ups. This is a unique way for someone to visit their store and make impulsive purchases.

Improved Sustainability

There has been huge progress in making business processes sustainable and eco-friendly. There greater emphasis on sustainable operations in the oil and gas industry as there are more strict regulations on the supply chain of the industry.

Furthermore, the concerns regarding carbon emission are also high which has put the industry under a spotlight. A growing trend among fuel station owners is to use alternative fuel options at their stations such as EV, CNG, or even LPG. Meanwhile, they’re trying to improve their sustainability by focusing on other business activities like switching to a paperless business.

Self-Checkout POS

Another growing trend in the gas station industry is the addition of a self-checkout Point of Sale (POS) system. An automated POS system is fixed at individual gas pumps and when a customer fills up their tank, they can pay them there and carry on with their journey.

One of the many benefits of a POS system is that you can cater to more customers at the same time and attract new customers. Quick checkout services prevent long queues. Another advantage of the POS also includes the accessibility of using different types of payment options.

You can get these advanced POS systems from us. We are a gas station equipment supplier that aims to help the gas station retail industry. We’ve worked with some of the best equipment manufacturers in the industry for more than 90 years to try and provide you with the most premium quality equipment.

That’s also why we take pride in being known as the best petroleum equipment supplier in the country. All you have to do is contact us and we’re here to help.

Gilbarco Veeder-Root: Setting Passport Refund Limits








As a store manager are you looking to control how much money a cashier can pay out or refund?

Check out this video to see how:

Want a resource you can keep right at the register or in the back office?

View and Download the Reference Card

Passport Refund Limits

Passport Point-of-Sale: Tips & Tricks for your POS

Looking for more quick online guidance, tips and tricks for your Passport POS? Click on the image below to get video help with instructions for cashiers, managers and self-checkout! There are also links to view and download reference cards to create a nice library to access in moments.

Passport Point-of-Sale: Tips & Tricks for your POS


Looking for Gilbarco equipment? Click on the links below to visit our web store :

Pumps & Dispensers
Passport Point of Sale
Gilbarco Passport Point of Sale
Forecourt Payment Options
Gilbarco Forecourt Payment Options
Forecourt Merchandising
Gilbarco Forecourt Merchandising Options

Click here to search all Gilbarco equipment and parts listed in our web store.


Feel free to contact us at 1.800.238.1225 or Email Us with any further questions or to place an order!


The John W. Kennedy Company appreciates your business and continued support!

JWK USA Logo

Gilbarco Veeder-Root: Pumps offline? Here’s how to fix it.








Seeing red circles, yellow triangles, or both in the forecourt display of your Passport®??

Your fuel dispensers may be offline or stalled.

Before you call the Help Desk, try rebooting the dispenser from your Passport! Here’s how:

View and Download the Reference Card

Passport Pumps Offline Reference Card

Passport Point-of-Sale: Tips & Tricks for your POS

Looking for some quick online guidance, tips and tricks for your Passport POS? Click on the image below to get video help with instructions for cashiers, managers and self-checkout! There are also links to view and download reference cards to create a nice library to access in moments.

Passport Point-of-Sale: Tips & Tricks for your POS


Looking for Gilbarco equipment? Click on the links below to visit our web store :

Pumps & Dispensers
Passport Point of Sale
Gilbarco Passport Point of Sale
Forecourt Payment Options
Gilbarco Forecourt Payment Options
Forecourt Merchandising
Gilbarco Forecourt Merchandising Options

Click here to search all Gilbarco equipment and parts listed in our web store.


Feel free to contact us at 1.800.238.1225 or Email Us with any further questions or to place an order!


The John W. Kennedy Company appreciates your business and continued support!

JWK USA Logo

Top 4 New Year’s Resolutions for C-Store Owners in 2022








Gilbarco Veeder-Root Top 4 New Year's Resolutions for C-Store Owners in 2022 We are almost one month into 2022… have you made a plan to achieve your goals?

If not, here’s a refresher on what you should be doing this year:


According to a study, 64% of us will apparently abandon our New Year’s resolutions within a month, so we thought we’d share some new ideas to replace the ones you didn’t quite keep up with. 

Here are some resolutions that fuel and convenience retailers need to add to their list for 2022. 

NEXT-LEVEL CX 

Take your customer experience to the next level this year. The modern customer experience demands a frictionless shopping experience from fill-up to checkout. Here are three ways to up your CX game: 

1. Whether you need help with staffing or long lines, Passport® Express Lane™ is one of the most cost-effective solutions to optimize your operations. Committing to a self-checkout strategy is the first step in creating next-level CX. Express Lane gives everyone, including managers, employees, and customers – more flexibility. 

2. Express Ordering is another smart solution that helps c-stores set themselves apart with fresh food options. By automating the ordering process, Express Ordering puts the consumer in control – driving increased loyalty and upsell opportunities. 

3. Every store’s customer data needs to be secure. Passport POS and Encore® 700 S fuel dispensers come EMV-ready and PCI-certified out of the box to ensure your customers’ private information stays secure.  

DEFinite ADVANTAGE

Demand for diesel exhaust fluid is rising. The percentage of DEF pumps in the overall automotive DEF supply mode increased from 14% in 2011 to 40% in 2019, according to market research firm Reportlinker.

This is due to more stringent environmental regulations and the manufacturing of new DEF-compatible vehicles that are replacing the old ones.

For retailers with Gilbarco’s Encore S fuel dispensers or later, the DEF equipment cabinet(s) can be added left or right oriented or on either side of the fueling position, allowing for even more convenience and create loyalty with your diesel customer base.

COMBAT CORROSION

Now is the perfect time to commit to quality fuel. Part of that commitment means protecting your underground storage tanks.

The Veeder-Root HydrX Fuel Conditioning System combats in-tank corrosion by providing continuous water removal within diesel underground storage tanks. The system’s unique design removes water from the lowest point in the tank, preventing water from stagnating on the tank bottom and breeding microbial contaminants. The integrated filtration removes entrained water, rust, sand, and microbial particulate from the fuel, polishing it before returning clean fuel back to the tank.

Learn how the HydrX Fuel Conditioning System prevents corrosion from eating away at the bottom line for Cumberland Farms.

LEVEL UP YOUR ATG

And finally, resolve to upgrade your automatic tank gauge to the industry’s latest, most reliable ATG equipment with the TLS-450PLUS and Central Device Management (CDM).

The TLS-450PLUS console provides an expanded, advanced feature set at a lower price point than the TLS-350 console without needing to replace your probes or sensors. It also unlocks compatibility with other solutions like HydrX.

CDM is a server-based software package to manage your entire network of sites, ensuring your ATG consoles are always up to date with the latest features and security updates.

THE BOTTOM LINE

For 2022 and beyond, focus on solutions that make your operations more frictionless, efficient, secure, and connected.

Whether it’s on the forecourt, underneath it, or in the cloud, Gilbarco Veeder-Root is the only solutions provider that covers every area of your fuel and convenience business. As your partner for what’s next, let’s see if we can help you beat the stats and keep your new year’s resolution.


If you have any questions or would like to receive a quote for any of the systems and equipment mentioned above, please contact us at 1.800.238.1225 or Email Us.


Looking for Gilbarco or Veeder-Root equipment? Click on the links below to visit our web store :

Pumps & Dispensers
Passport Point of Sale
Gilbarco Passport Point of Sale
Forecourt Payment Options
Gilbarco Forecourt Payment Options
Forecourt Merchandising
Gilbarco Forecourt Merchandising Options

Click here to search all Gilbarco equipment and parts listed in our web store.


Click here to findVeeder-Root logosystems and parts in our web store


Feel free to contact us at 1.800.238.1225 or Email Us with any further questions or to place an order!


The John W. Kennedy Company appreciates your business and continued support!

JWK USA Logo

Mag Plus In-Tank Probe Installation Kits EOL Notification








Mag Plus In-Tank Probe Installation Kits EOLMag Plus In-Tank Probe Installation Kits EOL

VeederRoot is committed to providing the highest quality products and services to our customers. As the world leader in the development of fueling system technology, we view product End of Life (EOL) as part of the natural cycle that drives technology evolution.
Therefore, effective immediately we are obsoleting:
All 3” float kits
2” float kits with cable lengths 10’ and 20’
4” float kits with cable lengths 10’ and 20’
If a 10’ or 20’ probe cable is required, the cable may be purchased as a spare part.
Due to lower demand of these installation kits, it is no longer feasible to support these going forward.


CLICK HERE to read the full Mag Plus In-Tank Probe Installation Kit EOL Notification


Veeder-Root Global Market
Transition Details

For customers currently using a 3” float kit, we recommend transitioning to a 2” float kit which is compatible with the Mag Plus Probe. Mag Plus Installation Kits will come standard with a 5’ cable. If a longer cable is required, it must be purchased separately.


CLICK HERE to read the full Mag Plus In-Tank Probe Installation Kit EOL Notification


LOOKING FOR VEEDER-ROOT SYSTEMS & PARTS?

Well look no further – click on the Veeder-Root logo below to visit our web store, where we have hundreds of the most popular Veeder-Root items ready to buy in our webstore and if you can’t find it there, please contact us!
Veeder-Root logo


If you have any questions about this EOL notification or would like to receive a quote for Veeder-Root systems and/or parts , please feel free to contact us at 1-800-451-4021 or Email Us with any further questions or inquiries.


The John W. Kennedy Company appreciates your business and continued support!

JWK USA Logo